Works in every direction but down. Works for days then goes on the blink for days. I was told it was the battery so I got a new one. Still doesn't work.Is this a software or a mechanical problem? I can use space bar to navigate through messages and text, but can't access applications, utilities, etc. unless there's a work-around I'm unfamiliar with.
View 1 Repliesi upgraded to 5.0 yesterday n have a quick question on the threaded sms. i was wonderin if theres a faster way to scroll to the top of my messages without using the trackball??
View 10 Replies View RelatedI upgraded my Verizon Curve 8330 to a Tour and now my trackball is acting up. I'm thinking of changing the trackballs since I never had a problem with the Curve. Are they all the same size or has anyone had problems trying this. I'm not worried about taking it apart or the warranty, but would like to see if this was successful for anyone else first.
View 5 Replies View RelatedAlmost 3 yrs old. Suddenly the trackball will scroll up, left, right, but not down. So I can't scroll thru my email, contacts, or access any application on the 2nd row of the menu. Anybody have a fix for this
View 2 Replies View RelatedIs there a way to scroll without using the trackball on my bold? I need to get pics off of device that are *.rem. change them to jpg works so far. I know I can email them to myself to get them, but the trackball quit scrolling upwards. I would like to get them off this phone so I can get a new one. This one has always had trackball issues but is getting worse.
View 2 Replies View RelatedMy 1.5years old blackberry bold 9000's trackball cannot be scrolled to the right anymore. Should I get it fixed by paying someone, or should I do it by myself? How to do it and what tools do I need to have/buy?How do I know whether I should replace my trackball?
View 6 Replies View RelatedMy blackberry trackball won't scroll up but will scroll left to ride and down how can i fix this problem witout replacing my blackberry
View 4 Replies View RelatedMy Pears'Trackball suddenly stopped scrolling up, The ball rolls up smoothly just like in any other direction, but jsut that the cursor doesnt move on screen, So i cant navigate upwards..This is very annoying....I am sure its not dirt stcuk inside, as I;ve already tried cleaning the trackball using air can, and also by removing it and re-installing it.. What could be the problem?
View 4 Replies View RelatedI've been having a bizzare issue with my Blackberry 8900. Basically, the trackball will just stop scrolling and I can't move anywhere. But the trackball itself doesn't feel physically stuck, it moves the same as always, but it won't move on the screen. It does, however, let me select still using the trackball. The menus aren't frozen, it's just a scrolling issue.
I've tried re-installing the software and have the most recent update available. I've tried restoring it to factory settings, but it's no good. The problem is intermittent - about 90% of the time it's frozen. The only thing I've discovered to remedy it is a battery and sim pull - this worked for a while, and I was able to use the phone as normal, but it stop scrolling and need a sim pull approx every 24 hours. Now that doesn't even work. I gave up trying to use it and put my sim in my old Blackberry, but turned my 8900 on anyway (simless) and it worked! I thought it was a fluke at first, but I've been trying it all week - keeping my phone on, simless, and noting that it works all the time - no problems at all. Occasionally I'll try putting my sim back in my 8900 and sure enough it breaks again. So I started to suspect there was an issue with the sim. I called up Orange and got them to send me out a new one, just in case that was the issue. They've done that, it's all registered, but still I'm having the same problem - it won't let me scroll when there's an active sim inside, but as soon as I take it out it's like there's no problem at all.
Hey folks, a few weeks ago I dropped my Curve in some water. I dried it out in some rice and reloaded all the software. It works now except for one major problem.the trackball will not scroll at all. It won't go up or down or left or right. It will still select.I have a completely new housing and trackball. I tried an old trackball but it didn't work either. I cleaned the new trackball with some alcohol as well as the contacts in the phone but it still won't work.
View 4 Replies View RelatedI have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
View 13 Replies View RelatedI'm switching to Verizon sometime this week and I can't decide between the Tour or the Curve 8520. I have always wanted the Tour but i'm skeptical because of the trackball issue that many people have had. Even though some people have said that the issue has been fixed in the newer brands people still complain... is it just because they don't clean it? Wifi isn't too big of a deal to me since i'll have 3G anyways. I know that the Bold 9650 comes out next month... but i can't wait that long for a new phone.
View 11 Replies View RelatedMy old 8900 trackball just failed - cant scroll L-R across icons to access mail/contacts/ txts for example.
View 2 Replies View RelatedThe trackball will not scrool up. Removing the battery & restarting doesn't work
View 1 Replies View RelatedThis will be my last post in the 9630 forums, 'cause I have a new Bold 9650 coming tomorrow. I only found out about this trick today. Now that I've had my Tour for a year and fought with this trackball, now it won't engage! Today my husband just informd me, "JUST HIT THE ENTER KEY." Highlight an icon on the homescreen or any item in the menu and even in some apps, and click the enter (return) key -- it opens just like clicking on the trackball.
View 5 Replies View RelatedMy tour was only 5 months old and trackball stopped today. Verizon gave me refurbished phone. Made in Canada instead of mexico.
View 13 Replies View RelatedMy 9630 trackball just stopped clicking. It still works in all functions, but is now super sensitive when I try to click it. There is no click. Almost like a touch screen now. Any solutions aside from going back to Verizon?
View 8 Replies View RelatedMy trackball has stopped scrolling down, this times I fear its for good. Is there anyway to sign a button to scroll down like the old blackberries used to do? I'd love to be able to use my volume up and down buttons for this.
View 1 Replies View RelatedI understand that trackball scrolling can be erratic on some tour's (mine unfortunately is one of them). I have learned to deal with this issue but now my trackball is unresponsive when I try to click it. Have to press it on average of three times before it will select the item i was clicking on; very annoying. My service provider (Bell) won't do anything for me.will replacing my trackball have any affect on this?
View 6 Replies View RelatedI purchased a tour in August of last year and just yesterday the trackball stopped clicking. it still scrolls up down and side to side but if i select a app and click it does not do anything and the app does not open. it does this for everything i cant enter or select anything what should i do.
View 6 Replies View RelatedSo yesterday I noticed that half of the light around my trackball is out, I don't kno why or when it happened. I was just wondering if it has happened to anyone else, and if u would get it replaced cuz its really driving me crazy!!
View 4 Replies View RelatedI took my Tour to my local Sprint store (Corp.). They swapped my trackball with a white one after notifying CSR about its inability to scroll down; I was not informed about the trackball being swapped out for a white one, and the disassemble of my phone for this to be performed.Now, I have an aesthetically changed phone, including a small crack/ dent on the ear piece (did not notice till halfway home), this is assuming they did a sloppy job opening up my phone.Is there any chance I can get a full refurb. replacement? I am still under manufacturer's warranty. I addressed my frustration with chat CSR - unless its another manufacturer defect, they won't replace the phone.
View 13 Replies View RelatedI called Verizon today & she told me to do a full wipe on my phone to fix the trackball issue, does this work or they just trying to put me off?
View 4 Replies View RelatedScreen won't turn on after cleaning trackball.I must have disconnected or broke something when I took it apart?I looked through it for obvious issues but didn't find anything.My tour will turn on, red led for a few seconds, then keys light up and functions fine just the screen stays black.
View 3 Replies View RelatedI Just got my BlackBerry 9630 Tour 3 days ago and I have used it only numerous times, usually plugged into The wall in The house. Later in The day yesterday The keys and trackball click stopped working, Just weird. The trackball will move The cursor on The screen but Nothing will click or select.I've tried everything from taking out The battery, The SIM card, The SD card, drying it. Nothing seems to work, I even deleted all data on The phone with desktop manager and it still doesn't work.
View 6 Replies View RelatedAs the title states, my keyboard won't work at all and my trackball won't click in. I think it's because I touched my trackball when my finger was slightly wet. After that, I tried texting and the characters on the screen didn't correspond with what was being typed. Now it won't work at all. What can I do?
View 7 Replies View RelatedAs there are many online places to buy replacement trackballs for the BB Tour, I was wondering if anyone here has a place in particular they'll recommend to buy from? I just got a Tour (used one) and the trackball is just BAD! I noticed the shop.crackberry store has some yet under the supported models the tour isnt listed.
View 7 Replies View RelatedI just got my Tour about a month ago and this has bugged me since.Sometimes when I want to click the ball to select something, as I'm clicking it in it scrolls once to the right/left/etc. and selects something else.Like on my homescreen I want to select SMS to see my texts, as I'm clicking the ball it scrolls one to the right and ends up opening the Opera Browser instead.
View 4 Replies View RelatedWhen I try to click on a web link it takes three or four clicks for it to actually go through. Any solutions?
My husband got his Tour yesterday and it was technically used for a day but is esentially considered new. He was playing with his phone last night and he notices when he goes to a certain menu the trackball messes up but if he exits out it's fine it's just the one menu. I told him to take it back to the store and let them know but the blackberry guy wasn't in so we have to wait. We have a 30 day in-store warranty but they said trackball issues they'll just repair and send it back to him themselves.
View 4 Replies View RelatedI was working with Back-up Assistant, scrolled down so i could click "I Accept" on the RIM warning screen stating that I was going to a 3rd party site...and I couldn't highlight the "I Accept" button (or the "don't accept" button for that matter). So, I just exited from that screen, but now when I go to the main menu, it is frozen on the Back-Up Assistant icon. I can't move the trackball off of it. The trackball obviously isn't broken, because I can move around the 5 icons on the home screen....it just won't work on the menu screen....
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