BB Tour :: Sprint Will Not Recognize The Id
Aug 11, 2011
i've had this problem ever since i've first created my blackberry id. i know it exists because i can log on right here on this site. however i now need to log in through my phone because my e-mails stopped working and i can't because when i put in my username and password it either says "invalid" or "cannot be blank" even though it's NOT blank. i'm so frustrated i'm ready to scream! sprint won't help me because my phone has some really old water stains and they won't touch anything with water damage every time i've gotten a new phone i've had to be ont he phone with sprint and blackberry support for hours.
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Mar 2, 2010
Im trying to switch my sprint BB to tmobile and i need the imei number but whn i dial #06# it doesnt pop up
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Aug 6, 2010
I've entered a pre-paid SIM card and can't read the phone book on my TOUR, i dont even have the option to retract them from the card to the phone when i go to the menu. Although I can make and receive calls with no problem.Did u guys have to do something special prior to entering the card?
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May 6, 2010
can i use a verizon tour on sprint with all its capabilities (talk,net,bbm,email etc??)
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Sep 12, 2010
my tour is pretty much totaled...i have full insurance.when i take it in will they just order me another tour or give me the new tour (bold 9650).
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Apr 25, 2010
Has anyone noticed a bad battery drain on Sprint running .484 over the last 2 or 3 days or so? I don't know what the deal is, but I have been charging my phone over night, and within 2 hours, and barely any use at all, it drains to about 80%.I don't know why. I am not doing or running anything different than I normally do. Was just wondering if anyone else has been experiencing the same thing?The only thing I can think of is maybe they are doing something with the towers where I live, NJ, and that is causing my phone to search for a signal more, thus causing a drain.
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Feb 21, 2010
I purchased the Sprint Blackberry Tour 9630 (without camera) the other day. When I went to plug it into my computer yesterday to back up my info, etc. it prompted me to upgrade to 5.0.0.484 from 4.7 (I believe.)Question - after I upgraded, the lock device feature went away. I usually use the left convenience key to lock it. However, the icon is no longer there and I no longer have the option available in the keyboard/screen section. PLEASE HELP! I need to be able to lock my device.
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Feb 25, 2010
I need the memory Starting Address and Length for the Sprint Tour 9630 so I can use it with UniCDMA?trying to get my msl so i can delete my number before turning it in.
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Jul 20, 2010
so I just recently update from 4.7 to 5.0.0.732. I can't get the darn thing to provision to save its life. I don't have BIS/BES since it's on Boost but the data did work before, at one point at least As of right now I can make/answer calls, send/receive SMS. No MMS and no Web, GPS, etc. My status says 1xev and I need it to say 1XEV. Whenever I try to Register Now (Host Routing Table) it never provisions, whenever I attempt to Update Profile, or Update Preferred List it says that it can't complete request. Any options I need to change or steps to take different? BTW Data did work on 4.7 and 5.0.0.6## and people have reported that it does work on .732
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Jul 26, 2011
Under <Options> <Memory> I can see and reformat my 2GB memory card. However the Blackberry Desktop does not recognize the media card. I always get the message:"Your Media cannot be synchronized. ... Consider using a media card with your device."I have tried evry combination of <Memory> setting on the Blackberry and followed the instructions in the Blackberry help to no avail.
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Jan 31, 2010
I am trying to upgrade to 5.0 os and I downloaded the .419 from MTS and I downloaded the .419 and its recognizing old os such as 4.7 os, why isn't it recoginizing my 5.0 .419 os? It wont let me put on the new os it doesnt recognize it in the app loader.
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Oct 13, 2011
My computer shows the connection to my BB when connected by USB but the BB desktop software and BB desktop manager do not recognize the connection and therefor can no longer synchronize
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May 4, 2010
Just got this BB from Verizon, everything works fine but when I plug it into my PC the Desktop Manager software is a mess. I'm running Win XP. I've double checked all the USB connections, uninstalled and reinstalled the the BB software and taken the BB battery out and put it back, so it's none of those things. I brought the BB back to Verizon they said "it's working fine, must be a driver or something, duh".
When I plug in the BB and bring up Desktop Manager sometimes the BB is recognized sometimes not. When I try to use the Roxio Media Manager it comes halfway up but the hourglass cursor never goes away and it just sits there thinking for hours. Sometimes I get a pop up saying " First Time Configuration...., it won't let hit any of the choices, I just have the hourglass thinking. I always have to hit Ctl, Alt, Del and call up my task manager to quite the program because the hourglass never turns back into the cursor. I just want to manage my media. This is very frustrating.
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May 30, 2010
I've researched my problem on other posts, and still not completely sure if my problem is unique or not.I have an unlocked Sprint 9630 I grabbed from our IT department before a trip to Turkey. It was supposedly deactivated - turns out it is still active on a Sprint number.
I've replaced the Sprint SIM with an Avea Turkish prepaid SIM that has data and Blackberry capability. It works fine for phone and text, but no ability to register the email with Avea Blackberry. Tech support there unable to determine the problem (unable to connect to server is the error message, both with phone and online).If I can deactive the Sprint number will that help? Or am I just out of luck.
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Feb 26, 2010
after arguing with sprint for hours and trying to "legally" get PAM added to my account with no avail, i got tired of arguing and hung up and decided to see if i could get around it on a BB while still having a decent plan.well you can.
These instructions are at your own risk, and while i was able to do it to both a curve and a pearl, and im assuming since all BB's are about the same it should work on the tour and 8830, it's at your own risk.
I am not posting this from my normal username, as it's a little risky for me to do so so please know that i've had plenty of posts on here and been around since '04 Ok so here goes.Step 1: Install QPST 2.7 build 215 (this is very important, no other one will work, find it yourself )
Step 2: Obtain your MSL/SPC from Sprint (if you dont already have it)Step 3: Get your PowerVision Username (if you dont know it, you can do ##xxxxxx and press call from the homescreen x=msl/spc, it's the [URL] in the list)Step 4: Start BBDM and QPST Configuration at the same time, then once you add the port to QPST, selct "Service Programming" from the drop down menu.
Step 5: Select your phone in the list, dont worry it will act like it doesnt know the chipset model, select SURF6300 BB from the list and say OK
Step 6: go to the MIP tab Step 7: Create a new MIP profile that looks just like this (except in the NAI and Tethered NAI, you'll enter your PV username) -- once you're done you will have two profiles, the first one im assuming is for provisioning and i wouldnt mess with it.
Step 8: click "OK" then "write to phone", it will give an error about the model changing on com X, do you want to close the connection?, say NO it will write anyway, then you will get another error about the phone not responding.. that's because it rebooted.Step 9: once the phone reboots, create a manual DUN connection (i assume if you're on here and understand how to use PST you can make a DUN connection ) with the connection as follows:
Phone number: #777 Username/password fields are blank..
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Aug 18, 2010
How desperate is this
Spoken by Apple Store Genius Bar employee directly to a customer in Jacksonville, FL. In a location which, ironically, is covered by Sprint 4G. Surely Apple doesn't need to misrepresent the competition?
Discuss.
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May 25, 2010
Should I get an Evo with Sprint or a Incredible with Verizon? Sprint has the 4G network, but I hear Verizon is going LTE? Will the incredible work on LTE? should I wait?
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Jun 15, 2010
I recently had a shop flash my HTC evo from Sprint to Cricket. Everything went well and the talk/text/and 3G internet all work. The thing is that Google Maps, Android market, and streaming videos, don't work. If I wanted to revert back to Sprint and sign up with Sprint, how do I go about getting my phone back to how it was?
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Jul 2, 2010
So who has intended to buy this new Eco friendly phone which claims to be 75 % recyclable. This looks stylish and compact. Qwerty keyboard is another attractive feature of course
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Jul 11, 2010
I have a Sprint HTC Touch Pro 2 with a Bad Sprint ESN. As I'm sure you know, this phone has a SIM card slot. I know these phones can be unlocked for use on GSM networks using programs like RhodiumW.Does it matter that this phone has a Bad ESN? Would this prevent me from unlocking this phone and using it on a GSM network (T-Mobile, AT&T)?
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Mar 12, 2012
I have a pawn shop that called me and asked me if there's anyway to deactive a used iPhone 4s so they can resell. The Pawn shop is required to hold all products for at least 15 days for police to evaluate and see if it's been reported stolen. They've gone through this process and have tried contacting the seller to deactivate his account (which he apparently forgot to or didn't know he had to). Is there any way I can clear phone to be used as a fresh new device?
Info:
iPhone 4S, iOS 5.0.1, AT&T
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Apr 11, 2012
Can a Sprint iPhone 4S be used on ATT&T or Verizon?
Info:
iPhone 4S, iOS 5.1
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May 25, 2012
Will the Sprint iPhone 4S work on ATT?
Info:
iPhone 4S, iOS 5.1.1, Sprint
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Jun 27, 2012
I have an iPhone 4S on Sprint. My experience with the phone has been mixed. At first, the phone kept turning on and off, but all I had to do was have it replaced. Now, my new iPhone doesn't connect to the Sprint network, even when it records two bars and 3G connection. I am in my office, but everyone else on Sprint has great service.
The day after I got my phone, a tower went down near my house. I called Sprint, and they said it would be fixed the day after my 14-day warranty expired.
I have tried resetting the network settings, dialing ##873283# over Wi-Fi and 3G, and resetting the phone. Nothing works. As I said before, all the other people here have great service. They all have either AT&T or Sprint, and almost all of them have an iPhone.
Info:
iPhone 4S, iOS 5.1.1
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Jul 1, 2012
I called Sprint earlier and asked them to unlock the GSM portion of my 4S. I told them I will be doing extensive traveling for a while and I don't want to pay roaming. I am a customer of good standing, but I thought they'd put up a lot of resistance. Lo and behold, when I called in, the girl checked for me and told me that my phone has been unlocked all along. Even though that was the first time I called in.
(I don't know if it has to do with the fact that I got my phone the day of the launch at an Apple Store. Rumors on the Internet said that the first batch of Sprint iPhones were accidentally unlocked. But I thought that would have been re-locked durning software update or something. Besides, I have dropped my phone recently and replaced with a new one through AppleCare +. So I'm baffled as to how this phone has been unlocked all along.)
Anyway, back to my point. I want to bring the phone to the UK and use a local sim card. Is there anyway I can tell if the phone is indeed unlocked? Can i tell from itunes or somethng? I don't want to bring it there only to find it still locked. I'd rather buy a cheap pay-as-you-go phone locally and not bring a locked iPhone with me. I plan on doing everything above the board. No jailbreakng.
Info:
iPhone 4S, iOS 5.1.1
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Jul 5, 2012
So, I have an iPhone 4, and I've recently seen that the only phisical difference between the iPhone 4 and the 4S is that the 4S has two antenas (one black line in each corner of the phone) and the 4 has only one (one black line in each of the bottom corners of the phone only). But I have a 4, and it seems to have two antennas. So, what's up with that?
Info:
iPhone 4, iOS 5.1.1
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Jan 25, 2010
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
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Aug 2, 2010
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
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Aug 20, 2010
has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
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Jul 14, 2010
I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.
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Mar 12, 2010
Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
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