BB Tour :: Unable To Login When Trying To Acquire Application
Aug 16, 2011
I have several updates available for applications on my Tour. When I enter my e-mail and password and then hit "login" a pop-up appears that says "authenticating" and then the screen locks up.No matter what I do or how long I wait, nothing happens. My only recourse at that point is to hit the red button used to end a phone call, and then I can get back to the main screen, but the updates still ned to be done.
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Apr 21, 2010
I'm a bit perplexed by this DRM situation. I downloaded an audiobook from my local library in .wma format. It is a DRM protected file. The file plays in Ovi Player without any problems. I transferred the file to my E71 and the file doesn't play. I get an error stating: "Unable to acquire license. Unknown content provider." What is strange about the situation is that I have used the above steps to transfer and listen to dozens of audiobooks from the same source without any problems. Now, I can't get any to work. I've tried several without any luck.I recently reinstalled Ovi Player on my computer and recently had my phone serviced by Nokia, which could have changed a setting somewhere. I'm not sure if that's the problem. When I open the file properties in Ovi Player, here is what Ovi Player says about the DRM protection:
DRM Protected: Yes
Remaining Play Rights: -1
Remaining Burn Rights: -1
Remaining Transfer Rights: -1
To summarize, I used to be able to play DRM protected media from this same source with no problems. Sometimes I would get the above error and a reset of my network connection would fix the problem. Now, no luck with an easy fix. Is there a setting in Ovi Player that I'm missing? A setting on my E71 that I'm missing? Why did something that worked a month ago stop working?
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Mar 6, 2010
I cant synch my contacts.it comes up unable to read application, why is this happening? I need to backup my contacts and i cant
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Jun 1, 2012
How can I acquire BBM for my BB Curve 8320 ...
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Aug 3, 2010
I'm having trouble logging into the Facebook App on my Elm, via Wifi. I was wondering if anybody else was having similar trouble and if they found a solution?
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Sep 24, 2010
Hi, i have tried using the facebook application on my Sony W705, but whenever i try login to the application, it always throws an error "Login Failed". Can you please help to provide a solution to this application.
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Oct 3, 2012
I am unable to setup my gmail account because I don't see the 'I want to create or add an email address' option button in the email setup screen..The setup screen only displays 'I want to use a work email account with a BlackBerry Enterprise Server'
Is there a way to add the 'I want to create or add an email address' to the email setup screen.?Do I need to flash the os? how do I do that?
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Jan 16, 2012
arrggghh - i cant log in to blackberry id account on my phone - all is fine on my PC
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Nov 25, 2011
I can login to my blackberry ID from my pc but not able to login from my phone.Vodafone tried everything they can including re-installing the software on the phone and now asking to ask blackberry to solve the issue?
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Oct 1, 2011
i had bold9900.i cant login into blackberry id,its giving msg UNABLE TO LOGIN TO YOUR BLACBERRY ID ACCOUNT.
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Aug 5, 2012
Recently on a trip back from the US, I changed my SIM card just before reaching Singapore. Before that, I unchecked the Wi-Fi and Mobile Service boxes. After I changed my SIM card, they requested me to log into my BB ID, which I tried to do, but failed. I have changed my BBID password and tried to log in again, just in case I remembered the wrong password, but to no avail. Right now I am locked out of my own phone by BBID.
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Jun 25, 2012
I recently got blackberry storm2 from my brother. I have changed sim also I have registered my mail ID.I am trying to configure blackberry ID but it's not accepting.It's saying that ur smartphone is not associated with the blackberry id.
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Nov 18, 2010
I have a BB Curve 8520. I recently downloaded the new Blackberry App World. I had to sign up for Blackberry ID]. But when I download a new app it says to sign in and then it goes to Account Information and then nothing from there. I save the information and it just stays on that page and I can not download app.
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Jun 1, 2012
I am unable to download any App as i am getting an error while logging to my account with the username and password. I tried logging into the website from my laptop i was able to.i am unable to download anything that requires username and pass.The error i am getting is "Unable to login to your Blackberry ID account".
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Oct 26, 2011
have a 9300 and have not been able to login to fb thru the app sincer i got the phone....OS is updated and face deleted and reinsalled the app
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Aug 17, 2011
I have the bold 9900, I was given a replacement sim I am now unable to login to bbid on my phone. My emails work, but I cannot use apps or purchase onlineas ID login won't work.
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Apr 13, 2011
Whenever I try and download an app I get a error code that says that the app is not available from app world.
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Apr 5, 2011
I download the "Blackberry Protect" application, onto my Blackberry 9630 Tour and when I went to install it , it state that "you cannot install Blackberry Protect on your blackberry device. Blackberry Protect is not compatible with devices that use a Blackberry Enterprise Server.
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Jan 2, 2013
i m being loggedout when i try to login to my nokia music account..
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Aug 25, 2011
I have recently bought blackberry 9900 bold. I am trring to getinto my blackberry app world but I am getting this message.
"You are unable to login to Blackberry ID account"
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Nov 15, 2012
In short I am unable to login to my Blackberry ID account which means that I cannot update any apps and as such some (like What's App) has stopped working.I have done the reset password thing, I have reinstalled app world, I have typed the wrong password on purpose and then it says wrong password, so it is not that either.
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Dec 6, 2011
I have recently changed to a blackberry how these stuff work. Anyway, I have keyed in the wrong password too many times (more than 10 times) and after changing my password, my bold says "unable to login to blackberry ID account".
I think the account is frozen - I can log into the normal BB account but not into BB beta. What gives?
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Feb 14, 2012
Iam using blackberry bold 9900 . Iam not able to login with blackberry id login its giving a message " unable to login to your blackberry ID account " . But i can login to my account through website but can not login through the phone.
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Oct 13, 2011
I am encountering problem when attempting to sign in to Blackberry AppWorld v3, they said I need to verify my account but when I put my email and password the notification "Unable to login to your Blackberry ID account" appeared. I never been in this situation before as I can't be able to download the application I want or I need.
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Jan 21, 2012
v5.0.0.67 I tried to log into Blackberry app world I entered my email address onto Blackberry ID user name I no this is the right email address I have after a few attempts entered my password which is correct one after a little time I get this message "Enter the user name associated with this smart phone". all i can do is press the ok button and that takes me back to Blackberry app world loggin . I no I am putting the correct email and pass word in but still i cannot get on to app world I have tried using the forgot password this confirms my email address then asks me for password recovery question which I cannot remember at all. I do not have many attemps left on my password recovery and now I am stuck and do not no what to do. I am positive that I have entered my correct email and password because when i have entered them it takes me to "Enter the user name associated with this smart phone" it deos not say incorrect details entered .
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May 29, 2012
my curve 8520 cant login to app world..when i open BB app world then try to download some apps, app world ask me to verify BB ID, after input my ID, app world say ""The Username and Password that you provided does not retrieve a valid BlackBerry ID. Please try again"
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Dec 5, 2012
I cannot log in to my blackberry id account. I have changed my bb id password and when i try to login my bb id, it shows "unable to login to your bb id account". I have tried the workaround 1 from KB28212 but it only worked at that time. Once i reboot my blackberry, it happen again. I cant update and download any apps.
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Apr 14, 2012
I have upgraded to Facebook version 3.0 and since then not able to login to FB. I have unistalled and again installed several times but everytime it shows "Facebook server not available now". I want to get back the older version 2.0 which was at least accessible.
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Feb 6, 2011
I just got a new torch 9810. When I try to login in to app world it says "unable to login to your blackberry ID account". I have no problem logging in on my computer - only on my phone. Very frustrated with this as I want to add the apps I had on the old phone to the new one and/or get new ones.
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Dec 2, 2011
i am a previous owner of bb 8520 and has already an existing blackberry id.recently, i have upgraded to a torch 9810, but now i cannot login to my bb id account using my phone.however, i can login without problems with my id when using a computer.i cannot fully enjoy the features of my phone because of this.
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Aug 14, 2012
For the past 2-3 weeks i'm unable to download anything via App World as it giving Error message "There is an issue with the current session. login to continue.(Error Is: 30702)
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