I'm using a Tour on Verizon. The trackball broke and I got a new phone. On this phone, the SMS messages show up as a stream instead of messages. Verizon says they are "working" and wont do anything. This is completely unacceptable.If I want to delete a message- it deletes EVERY SINGLE message I have from that contact including the ones I want to save. I've had to restore SMS from my backup 3 times now- and just give up on deleting anything. They say I have to go and scroll through EVERY list to find specific messages to delete for every person.I also get automated SMS messages from various equipment I monitor at work, and these all show up as one big message with no date/time stamps- and I end up missing important messages because the most recent one is just a "status" message.
When looking at the solid stream of messages many (but not all) of my contacts have a GREAT BIG "Contact information: [Their phone number]" taking up 40% of the screen meaning I have to scroll up and down to read even short SMS messages.How can I get my SMS messages to show up as messages like they are supposed to instead of the "stream of **bleep**" that they show up as now?
The problem is, randomly the phone ringtone, text ringtones, or any ringtones change to 1 ringtone that is like 3 beeps. And if you try to change the ringtoneback to normal, it just says "invalid ringtone, choose another one" or something like that, anyways it doesn't work at all until you hard reset the phone. Is anyone else having this issue? Is there a fix?
this "update" really blows chunks. Not everyone likes threaded messages... As much as I've tried, I can't start a new text message to someone without deleting/clearing an older message. If I receive a voice-mail from someone, I can't send them a text without deleting the voice-mail message from the list. There's no way to "un-link" contacts (the option in BBM DOES NOT WORK).
Since I recently upgraded, when I am typing a SMS text, if I hit the Return key to try and get to the next line, the text is being sent instead. Is there a way to turn this off? I want to be able to get to the next line, not send a text, with the return key.
Does anyone know why you can't text more then 160 charcacters when texting thought when this new os came out it was suppose to be able to text continously like you can in bbm....
I am on .230 and I have noticed that with only one of my contacts when I get a text message I get the alert but no notification on my screen. It sux cause if I don't hear it I never know I get a message from this person. What makes it worse is that I get messages from this person all the time so it's not a one in a while issue.
For some reason when I send a text message it says pending *there is a box next to the message* I check it & still says pending. I can receive them - my husband received all mine hours later. I'm assuming something with a connection - but can't seem to find it.
Is anyone able to get an audible alert that you have received a text message while in a call? I have set the settings in the options (Ring Tones/Alerts), but it does not beep while in a call. I have also noticed that there is a setting for each contact to alert in a call (default set to no). However, shouldn't the setting in the options menu menu override that if it is set to notify in call?
Yesterday, I bought a BlackBerry Tour 9630 from Verizon Wireless with the new 5.0.0.591 patch (at least I think that's the newest). Either way, the phone is great, I love it. I had no problems with it yesterday at all. I installed the software from the CD it came with onto my computer, connected my phone, updated it, etc. After messing with all that I went to sleep and woke up that morning with texts from my girlfriend. For a while we could respond back and fourth with no issues whatsoever.
However at one point, she sent me a text and I couldn't open it. I could see the preview of it (where it says "Blah blah blah..." with the 3 periods) but when I clicked it, it wouldn't open. So I randomly clicked a few things to get the conversation open and when I get it open the place where it text should be is blank. All it has is the ">" showing it to be her text. Yet I can still see the preview of the text. Now, I can't get any texts opened from her nor can I read them in the conversations. So I did my research, looked online and found this to be a fairly common problem but with no real, concrete fixes. It could potentially be either a BlackBerry problem (most likely with the new 5.0 patch) or a Verizon Wireless problem. Part of me wants to think it is more likely the patch but I have no way to be sure of that.
So I need to know if there are any real solutions to this. Should I just go to the Verizon Wireless store and see if they can fix it seeing as how it might not even be a Verizon problem? I'm not sure what they can do to a patch BlackBerry sent out. Any temporary fixes or soft resets or hard resets or whatever I do only work for about a text or two and then it goes back to failing again. I'm not sure what to do or when this problem will be fixed or have a solution.
I upgraded my tour this morning. Now every text message I get from my twitter account just lumps into one message. you cant tell whats new or what you have read or who they are from , I need to turn that off to go bacl to individual messages. How do I do that.
I am receiving an error message when I attempt to sms which reads: Invalid mandatory information. I am able to receive text messages, e-mails and BBM, I just can't send SMS.
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
Every time I try to send one, it goes to pending for a short time (occasionally flashing the "sending" symbol but only for about half a second) and then shows the big "X" along with "Retries exceeded" or something like that.
I couldn't find a thread with this specific problem. I have certain contacts that I have specific ringtones for when they call. But I don't want to have a custom text ringer for those people. Whenever I set a custom ringer for those contacts, it automatically changes the text ringer as well. Is there any way to only give them a custom call-tone and leave all text messages as the same tone?
got my Blackberry Tour 9630 2 weeks ago and had the following issue which Verizon said was a glitch and that they've never seen it before and gave me a new one...only thing is, i have the same problem on this phone!! Anyone know what the heck is going on and how to fix it??? Problem below:
If i get a text message from someone that is also a BBM contact, I get the text message in my BBM list and it has a text message symbol next to it!!! and in my text message list! i don't need to be told twice that I have a message of some sort and this is VERY annoying!
I upgraded from the curve to the tour 3 days ago. While I hadnt yet installed my contacts, I recieved a text message from someone that was an image of homer simpson that said, "click here to play." Upon clicking on the message it begins with the lyrics "you are so." then in homer simpsons voice it says "gay." I deleted the message immediatley however, after every single one of my notifctaion sounds, it now pays that message. I tried adjusting all of my sound settings and cant get rid of the sound. This is clearly very frustrating and would love to know how to remove this from my phone.
I just got a Blackberry a few days ago (last Wednesday to be exact) and it really hasn't been too bad of a phone. I came from a HTC Diamond which I loved but I wanted something stable and good with battery life and so far once I killed the battery the usual three days and charging fully it has been lasting me great.
Anyway, the question was whether it's possible to automatically not include the original message on my phone when I reply to an e-mail or if there is a keyboard shortcut I missed that can do that for me. Basically to save twenty bucks a month I use Google Voice and it uses my e-mail address to text people and I don't want the original message at all and have to push the Blackberry menu button then scroll down to Delete Original Text then type my message then send it.I still haven't had a change to search for figuring out OS 5 or anything crazy like that yet but since I rolled WM 6.6 on my Diamond and kinda loved it I may soon. But so far 4.7 has been pretty stable.
I have a quick question and I have searched and cannot find what Im looking for. I appologize ahead of time for being a NOOB. Is there anyway to separate texts by contact? My BB shows every text thats been sent. Im wanting to compress all these texts into individual lines per contact. For instance if someone sends me 10 texts, it shows them all instead of 1 line for that particular contact.
I haven't set anything different for anyone, but yet I get different ringtones and text tones sometimes for different people, can i reset all tones, if so how?
I cannot get my SMS text or MMS alert notification to change. No matter what selection I make on the Ringtone/Alerts menu, it always alerts with the BBPro_Sanguine tone.
I'm a newbie on the Blackberry postings.Just purchased my 9630 Tour and real love it but I have an AWFUL TIME TRYING TO READ THE TEXT IN THE BOWSER. Is there an application that I can download to increase the size of the browser text/images.It's impossible to read and I'm not that old
I have some new tones I have downloaded on my BlackBerry Tour 9630. I have tried to set a different tone on an incoming text message but it still plays the one pre-loaded on it. How can I can I change the text message tone to a different one that I have downloaded, I have tested the tone on incoming call, but I would like it on text message because I have the tone I want on a call.
I've never had a problem before, and now out of the blue it restarts itself every time I try to send out a text. This is highly annoying and inconvenient and I really have no clue how to stop it. My trackball is also jammed, but I don't think they're related at all.
