BB Torch :: 9810 Has Automatically Deleted "old" Text?
Aug 13, 2012
My month old BB Torch 9810 has automatically deleted "old" text messages and my outgoing text messages up to a few days old. My message settings are set to "Keep messages forever".(although ive hardly any emails/messages/pictures/apps on this phone yet compared with my last phone,a Bold, which never automatically deleted anything?)In addtion my track ball has stopped working when I have the slider open and use the keypad rather than the touchscreen.
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Oct 10, 2012
Is there any way i can restore deleted text messages from my blackberry torch 9810?Initially my phone settings were set to only save text messages for 30 days so lots of my messages were deleted from my phone. I then tried to restore them from a previous back-up but that ended completely deleting EVERYTHING leaving my text message panel blank. Is there any way i can get my text messages back?
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Apr 19, 2012
My torch is auto deleting emails, may alst a day, 1/2 day or 2 days then when I look ther're all gone except ones I save.
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Apr 21, 2011
My text messages are now automatically deleted even though my memory is not full. The weird is the names of the senders are still on the list but when you open them one by one the messages are gone. The ones automatically deleted are not even old text messages, they are just 4 days old. The names are also in color green. I hate deleting important text messages. Tried backing up my sms and restore them but when backing up, the ones deleted are ofcourse gone, so obviously I cannot restore anything that is gone.
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May 3, 2012
Am using BB curve 9300 3G, and OS 6.0.Around 2 months back, i was having issue with my BB so sent it to service center. When it came back, the OS was upgraded to 6.0 from 5.0.all is fine except now the text messages are getting deleted after few days...what remains is the name of the sender in green with no message in it. Even in settings, I have kept "forever" in the tab "Days to keep messages" Looking forward for a reply.
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Jul 12, 2011
My text messages are now automatically deleted even though my memory is not full. The weird is the names of the senders are still on the list but when you open them one by one the messages are gone. The ones automatically deleted are not even old text messages, they are just 4 days old. The names are also in color green. I hate deleting important text messages. Tried backing up my sms and restore them but when backing up, the ones deleted are ofcourse gone, so obviously I cannot restore anything that is gone.
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May 3, 2012
I am using BB curve 9300 3G, and OS 6.0. Around 2 months back, I was having issue with my BB so sent it to service center. When it came back, the OS was upgraded to 6.0 from 5.0. All is fine except now the text messages are getting deleted after few days. What remains is the name of the sender in green with no message in it. Even in settings, I have kept "forever" in the tab "Days to keep messages".
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Mar 16, 2012
My text messages are automatically deleted after several months. How do I prevent this?
Info:
iPhone 4
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Jul 14, 2012
I have a BB bold 9780 and my text messages are being automatically deleted after a certain amount of time. I don't seem to have the option to set how long my device stores messages. i.e. options --> message display and action----> days to keep message
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Feb 1, 2012
Does anyone know if you have a conversation with Blackberries in BBM and the other person deletes you as a friend, does the conversation automatically get deleted and if so can it be restored? I save all my messages.
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Dec 7, 2011
Messages weeks ago are automatically deleted even you have already set 'never delete' .It should be me not BB to decide which message is kept or deleted. The official BB distributor in China and customer service of China Mobile are not able to give any solution that makes sense.
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Aug 28, 2011
My bbm is working perfect, but all my regular texts are out of order. All the texts i hve sent are at the top of the screen, followed by the incoming texts at the bottom of the screen. It reads that every single incoming text is recieved at 1050am, even though my all read sent at the correct time. The time on the phone is correct so I'm sure whats going on. I've only had the phone 2 days and its been like this since I got. The phone is a blackberry torch 9810 and I'm with virgin mobile on a 3 year term. Also I'm new to the world of blackberries
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Jun 2, 2012
Problem with Torch 9810 - Cannot access text message...
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Mar 19, 2012
I look after our company besex server where we have around 20 devices. Last weekend one of our users (just happened to be the M.D.) got a problem where the date for incoming emails and SMS messages on his 9810 was showing as 17 May 2044.i have fixed the emails by deleteing the mail database on the handheld and resyncing, but how can I sort out the text message? Also it would be great if someone has an explanation as to how this date change could have happend as it was only playing up for a few hours before it fixed itself and as far as I know, our MD is not a time traveller
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Apr 6, 2012
how do i change my text message settings so i can send a text message as a whole instead of 2 different messages and also recieve them as a whole message instead of in 2 parts
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Jun 17, 2012
Torch 9810. At&T. Brand new.Device will not receive mass text pics, or send pics. Already checked settings and did a hard reboot.
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Apr 25, 2012
I deleted the applications folder on my BlackBerry Torch 9810, and although i still have the applications that were in the folder, the folder is no longer there, so the only way for me to access those applications is through the search.
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Jul 20, 2011
My Blackberry torch automatically deletes saved text messages. When I go to my saved messages folder most or all of them will be gone. I've noticed that when it begins to delete old messages it turns them green so I can not read them again and old messages that I have saved also turn green and are automatically deleted. This is a highly disappointing weakness of the torch and as I am new to Blackberry I thought saving text messages would be an easy and basic task to do. I have never had this problem with any other make of phone. Other than this problem I have only had a few glitches and like the phone but I would not recommend it.
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Oct 22, 2011
I think I deleted my text message app by accident . I have been trying everything to get in back. It can't even receive text messages.
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Jun 21, 2012
opying contacts from a Bold 9810 to another 9810.Using the BB Desktop Software I did a full backup of the device (which contained 400+ contacts), then did a full restore on a new 9810, but only 200 contacts were copied over.Next I tried to do a selective restore, but although the 400+ contacts were in the file, it was grayed out and could not be selected. How can I get all the contacts into the new 9810. (Side note: I was able to restore the 400+ contacts to a BB Bold).
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May 13, 2011
Is there a way or software to recover deleted text messages from a Black berry Torch or Bold?
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Aug 21, 2012
I accidentally used delete conversation of a text string that I need to recover. Is there a way to retrieve it back?
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Dec 5, 2011
How do I retrieve text message conversation that was accidentally deleted
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Sep 2, 2011
I have a bb torch, need to recover deleted text and mms from about a month or 2 ago, since those messages were deleted, there has been a lot of text message activity and deletion.The corporation i work for has sent the device off to 'forensics' (not sure who to)What is the likelyhood of these texts being recovered?off the device or the sim card.I do not have a backup file.I dont think i had the 'save to sim' option checked.
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May 18, 2012
My emails over 30 days are being deleted automaticallyFor my personal Gmail account on my BB, under Options, Message display and Actions, Days to Keep Messages, it's set to "forever".However my emails are only kept for 30 days, anything older would get deleted. I've tried changing the "forever" option down to 180, and 90 days, restart the phone, and change it back to "forever", however emails over 30 days are still being deleted.Does anyone else have this problem?I have 2 email accounts synced, the gmail one, and another university email (which oddly enough, does not have this issue)Btw I'm on a 9900 in Vodafone UKII was on 7.1.342 and eventually updated to .391 and the issue is still here
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Mar 29, 2011
I recently plugged for first time my Blackberry Pearl on PC, and before the backup all my SMS have been deleted, I had only 7 sms. but i need to find them (that's why i plugged the phone to the PC!)I did not click on buttons or select on any option. they deleted automatically
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Dec 22, 2010
I Had updated my xperia x10 about a month ago. Since then i am facing troubles with contacts. The contacts got deleted itself. Then i tried to sync my account but then also the contacts did not show up although they are present in my account at sony ericsson site. Even after using backup and restore application my contacts werent restored. My contacts have got deleted automatically more then two times.
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Nov 4, 2011
I am using blackberry Perl 8120 model.My sms got deleted automatically even the have set "forever" for "Keep Messages" option.ecause of this i had lost many important sms etc. Can somebody suggest how to resolve this.
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Jul 6, 2010
I am using e72 since 1 month. My phone call logs gets deleted automatically as the day starts. I have set the call log duration to 30 days. My phone software version is 031.023 date31/03/2010. Please provide the solution
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Sep 13, 2012
For the last few months, my sms and emails keep getting deleted automatically every few days. I am no sure if this has anything to do with blackberry protect which I have been using for sometime.
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May 1, 2011
Ever since I had it, it automatically and for no reason deletes all call logs. Blackberry could never give me any way to prevent this from support while it was under warranty. My Motorola Pebble didn't do this, and my iPhone 4, which was stolen a month ago, never did this. since I have a month to go before I can upgrade my phone, meaning I can get a decent phone without paying a small fortune for it?
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