BB Torch 9800 :: Dust Particles Under Screen
Sep 16, 2010
I hope that this does not seem like a trivial post, and maybe there are others out there in my same situation, but I was wondering if anyone knew of a good way to remove dust particles from under the screen? It appears as though the dust is getting in from the ear piece. I know that this is a frequent problem with touch-screen phones, as my old iPhone used to get it as well.Loving this phone, just hating that there are dust particles.
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Aug 18, 2010
I've had this problem with most of my touchscreen phones and I was wondering if anyone has this issue with the 9800 yet? Did you find any small dust particles under your glass screen?
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Oct 31, 2011
my X6 has just started collecting dust particles under the touch panel, i was wondering, before going to NC , if any of you had this dust issue and what the NC points told you. was it covered by the warranty or you paid the cleaning?also did they just blow air and removed them, or they replaced the screen? i read somewhere that they must replace it due to electric something, i don't remember.
Greece Nokia X6 RM-559 v32.0.002
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Dec 7, 2012
The front-facing camera on the Nokia 920 getting dust particles inside the lens? This should be a very sealed area. I don't work in dusty environments, etc. Just a normal office IT Professional, and is in a case most of the time and rarely in a pocket.
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May 9, 2011
I dont know if this is a common problem or not. But I've had my Torch for 2 weeks now, and I've got loads of dust particles in the middle at the top of the screen....And I've tried hoevering and pressured air dusters...And it's still building up! If it gets any worse I'll be taking it back.
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Sep 17, 2010
I am looking for a thread or would like to create one that will instruct a newbie on how to clean up (or hide) those apps I don't want or use, on the main screen. Also would like to know recommendations as to best apps to have, that don't suck memory. (Maybe an app to free up wasted space?)
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Apr 26, 2010
On my Blackberry Toch 9800, it seems to freeze up on several occassions, most recently when downloading an application from "App World."After downloading an application from App World, when you run the application for the first time, it will ask you if you want to "share personal information." Whether it is checked or unchecked, the screen just freezes up after clicking "OK."
Is there a fix for this? This is a brand new device and I am already experiencing several screen lock up issues. I have already done a hard / soft reset, as well as a battery pull. I have also uninstalled the application and re-installed it, only to have this issue continue.
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Aug 23, 2010
Just recently noticed that my phone screen will flicker and a small red light will flicker (very dim) to the right of the LED when I am on the active call screen. It is most notable when I am making an outgoing call, when the phone status is reading "calling." The screen seems to flicker and the dim light flashes to the right of the LED,
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Aug 18, 2010
So we've mentioned screen protectors a lot so far, and unfortunately this is another thread about them (DON"T STOP READING THERE). Since i bought the invisibleShield, and absolutely love it. I was hoping the awesome CrackBerry community might make it better. Since it's a large screen protector that you have to cut up yourself, i was hoping someone had something i can trace and cut along a line, to better fit my screen. So does anyone have anything that we can trace to easier cut out screen protectors?
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Feb 9, 2012
As soon as i slide the screen up to type on keypad the screen goes black,when i close it it turns back on. Not sure what to do...
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Oct 21, 2012
my BB Torch 9800 screen started short circuiting, splitting in half, and everything going backwards when I slid the phone open. So I started using it with it slid closed and just texting on the screen and it worked great until the other day when the screen would no longer come on, even when it was closed. I know the phone still works because the red light was flashing because I got a message but I couldn't get the screen to come back on because I'm guessing it has short circuited enough that it gave out. So my question is, I got a cheap phone onto my contract now, but I don't have any contacts: how can I get my contacts from my BB where I can't see the screen onto this other phone? I have my SIM card in the other phone but no contacts are on it.
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May 8, 2011
Is there a way to reset my phone? I lost my screen for my torch 9800. I can still recieve phone calls and dial out by memory. No touch screen or picture at all!
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Aug 13, 2010
How do we lock the screen in the 9800? In the 9700, we press the * key.
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Jun 15, 2012
I have had a Blackberry Torch 9800 for 12 months and I removed it from my vehicles "Hands Free Kit" and put it in my phone holder on my belt. When I removed the phone from my holder, the screen was black and frozen and none of the button worked, not even the touch screen. The phone works correctly if I open the slide but shuts off when I close the slide again. When the slide is opened I have no on screen typing and have to use the keyboard on the slide. When I put the phone back in my hands free kit, the slide needs to be closed so I cannot answer any calls or use the touch screen.
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Apr 14, 2012
My newly purchased Blackberry 9800 has just gone blank. I'm so sure it's not a battery problem because I have tried other batteries. It just happened abruptly. There was no physical damage to the device. The device, fully charged has been on, and when I tried making a call later in the day, I found a blank screen. When I did a hard reset, the screen remained blank with the indicator light beaming red for a few seconds, and then flashes red light four times at rhythmic interval
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Apr 15, 2012
The screen on my Blackberry Torch will all of a sudden go completely black. I know the battery is not dead, because the keyboard will be lit up. I checked & it has the latest OS. I've also hard booted it several times by pulling the battery. Sometimes I can get the screen to come back on. Sometimes I also freezes up when it comes back on. This is the first time I've had problems with my Torch.
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May 6, 2011
I have a new torch 9800 and the screen does not go to the off mode while it is not in use. I have changed the backlight and timeout setting but still not fix. Even when i lock the phone the screen the screen goes blank and it get limunated in few seconds.
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Apr 26, 2010
On my Blackberry Toch 9800, it seems to freeze up on several occassions, most recently when downloading an application from "App World." After downloading an application from App World, when you run the application for the first time, it will ask you if you want to "share personal information." Whether it is checked or unchecked, the screen just freezes up after clicking "OK."
This is a brand new device and I am already experiencing several screen lock up issues. I have already done a hard / soft reset, as well as a battery pull. I have also uninstalled the application and re-installed it, only to have this issue continue.
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May 28, 2012
My wife's Torch 9800 started playing up yesterday, upon sliding the screen up it would stay blank (although it's actually on just very very faint) until you slid it down again slightly at which point it would work as normal. It's gone downhill since then and now just stays faint no matter what you do with the slider.
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Oct 24, 2012
Screen has recently been blacking out. The problem occurs just as mysteriously as it starts back up again. I tried backing up phone and then doing an update without backup and then restoring. I removed battery both while plugged in and not plugged in. Not sure if this is a hardware or software issue, but it seems as if there are many posts with similar problems. I am two years into a three year plan and the cost of a new phone at this point is not great with the early upgrade fees.
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Mar 26, 2012
I am wanting to make it so that my Torch 9800 does not rotate the screen when my phone gets turned on it's side
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Jan 6, 2012
Whilst I was sending a message my BB went black could not see a thing on my screen, I googled for a solution and had one via BB site to reload current software and to no avail now my phone is not working am not able to even access it anymore.
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Nov 6, 2012
Hey everyone my 9800 torch screen is blank but my phone is on as the keypad lights up and when i tried the battery reset the red light flashes. My phone is out of the warraenty date.
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Sep 13, 2010
Does anyone know if we can change the transparent gray "bar" at the top of the screen? I want to change it to clear, because it takes over the top part of my wallpapers. It just bugs me.
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Aug 14, 2010
Is there anyway to lock the screen during a call. Its really becoming a problem when the mute and hold buttons go on and off during phone calls.
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Sep 15, 2010
Is there a screen capture option on the Torch? Or do I have to download an app to be able to do screen capture?
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Aug 18, 2010
How do I lock the screen when I'm on my phone? I keep hitting one of the buttons with my cheek...
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Aug 17, 2010
Anybody know how to stop it or lock it in either position?
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Sep 19, 2012
When I slide my BB Torch 9800 screen its display doesn't work properly. Green colours appear on the screen making visibility very poor. The screen however work fine when it is closed
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Oct 1, 2012
recently my screen would take afew tries with the unlock button to actually unlock, now my screen has compeletely turned off, but all my buttons still light up and work, i can touch and use the screen (although not being able to see what i am doing, i have navigated my phone to play music etc from memory) there are no cracks or damage to my screen.
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