BB Software :: Regular POP3 Email Will Not Setup
Mar 3, 2012
My small business has recently moved to a new dedicated server and after working fine at first, I am now unable to set up any of our mailboxes on any BlackBerry device (tried Torch, Bold, Curve) on any carrier (Rogers, Bell in Canada and T-Mobile, AT&T in US). I try the basic setup (email address and password) and then when that fails, the advanced settings (which are necessary as my email username is non-standard; it is always username+example.com when the address is username@example.com and the mail server is mail.example.com). After a long "Processing..." I am told "Invalid email address and password. ... If the error persists, contact "my server" The thing is, all of these mailboxes works fine in any other email client with the same settings (Outlook, Thunderbird, iPad, etc) and as I said, worked fine a couple of times on BlackBerry before now not working at all. In a basic sense I am the administrator of my server, though I have been on with my hosting provider's support and they are baffled as well. This problem is not happening on any of their other similar hosted servers, just mine. whether there is some process, some address, something at RIM that must be permitted to communicate with my mail server tha could potentially be blocked somehow. My default mail server is Dovecot (including the BlackBerry "Fastmail" service, which worked fabulously before this started)
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Apr 4, 2011
Can we setup po3 based mail in BB curve 3 G ? I have SMTP and POP3 address.
mail.$$$$$$.com
SMTP.$$$$$$.com
I use same in my outlook and symbian to access mail.
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Nov 2, 2015
I've had comcast POP3 email set up and working on K9 email since the phone came out. It has suddenly stopped working on my LG G4. My other 6 email accounts are still working perfectly on K9 (yahoo, att, iCloud and mindspring).
I can still download email normally on my Mac using MacMail. I can still download email on my Droid2 using the default email app (don't ask - I keep it to troubleshoot and play games).
I have installed and tested the default LG mail app, MyMail and they don't work. There have been comments on other email apps that they are not working.
Xfinity Connect works from my LG G4, but functions as a IMAP connection, and deletes email from the server when deleted on the phone, which is obviously NOT what I need.
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Apr 28, 2012
how do i set up my iphone 4s email settings so that when I delete emails on my iphone they delete from my outlook 2007 pop3 account on my pc?
Info:
iPhone 4S, Windows 7
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Apr 26, 2011
I would like to set up email on my Torch 9800 but when I select email accounts in setup menu the next screen is enterprise activation and does not offer the regular internet email setup.
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Dec 16, 2012
After upgrading to Belle FP2 I can only set Exchange ActiveSync accounts, and only one at a time. The "other" option to set other types of email is no longer available. How can I configure IMAP/POP3 accounts?
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Jul 12, 2011
My business email is POP3 not enterprise, I already did the setup for my personal email in Hotmail server and it works properly but every time I am trying to setup my business mail it replies after while with the message your email need to be validated, I keep enter the password but it is still not working.I enabled POP UP from options but the problem still exist..
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Mar 1, 2011
I'm urgently need some help with the following:I am trying to set up a POP email account via the Blackberry internet service.I have entered all the information in correctly ie username mail server: mail.mydomain.co.uk...but i keep getting the same message:"cannot connect to email server or invalid server name".I know all the setting are correct because i have similar setups on iphone, other handhelds and outlook pop3 accounts and they all work without any problem.
I have even tried repling the mail server name with the actual IP address of the server.It only seems to reject the setting if i use BIS and my only thoughts are that there could be some sort of IP block.Anyone who has experienced similar problems or know who i could contact would be greatly appreciated. Orange and Blackberry dont seem easy to find someone who could give me a technical reason why they not able to resolve this mailserver.
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Dec 13, 2011
I would like to setup a template for sending out a regular message how do I do this?
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Aug 21, 2010
The mail setup wizard (which I dislike for other reasons) insists of setting up a imap mailbox that doesn't work with my ISP (cablecom switzerland) I'd like to setup a pop3 mailbox. But once the mailbox is setup the type cannot be changed. How do I setup a POP3 mailbox?
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Mar 4, 2011
I get email to my Blackberry that bypasses my regular email mailbox.
I can delete the email from my blackberry but it does not give me the option to delete the email on my mailbox and handheld like most emails I get - becuase it bypasses my mailbox.
Is there a fix for this or am I stuck getting these emails for the rest of the blackberries life?
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Nov 23, 2011
I cannot setup email in my curve 8520 as it doesn't have email setup option
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Jul 10, 2012
does anyone know how to set up pop3 email on this phone yet? Surely someone at Nokia must know? crazy thing is, when I got the phone, I did get someone at orange to set it up for me & it worked fine for a while but now all i get is a message telling me "there is a communication error, try later"! needless to say "later" has never arrived even after 7 months!
Ive been told most newer phones have gone back to providing FULL & comprehensive sets of instructions so users can find out how to do stuff like this!
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May 31, 2010
I bought a used 8530 for my Verizon service. When going through setup the phone only gives me the option of setting up email with a Blackberry email account. On my old Blackberry Pearl I was allowed to setup Gmail in the same page. What do I need to do to get Gmail setup and running?I was told that it may take a few hours for the data stuff to kick in from Verizon. Does that have anything to do with not being able to set up Gmail? I do have a Blackberry data plan.
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May 22, 2012
Do I have to use my AppleID to receive messages in iMessage I can't seem to add my regular email account to iMessage settings.
Info:
iPad, iOS 5.1.1
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Jan 1, 2010
I can't send any email when I am using POP3 email, I have the same set up that I have in my iphone before. When I push send, the email goes to outbox and it will never send.
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Aug 12, 2010
Should my inbox on E72 contain old email? All I have is new email recieved. I have no way of referring back to earlier emails other than to refer back to my inbox using a PC. Is there any settings I can /should change to enable 'read' mail to stay in my E72 inbox? This is a bit of an inconvenience that I could do with some help with. The email account I am using is a blueyonder address through Virgin Media.
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Jun 29, 2012
I use outlook with a POP3 e-mail account that syncs (new mail) with my iphone and ipad2. Is there a way or program that will allow me to delete e-mail from one device and also delete it from my pc and my iphone and/or ipad2 (depending on which device I happen to be on)?
Info:
iPhone 3G, iOS 5.1.1
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Jun 6, 2010
Is there anyway to synch the BB with the regular windows email calendar? I got it to synch my contacts but not my calendar.
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Jul 23, 2010
Installed Nokia Messaging 10,2,0,26 and did setup 2 accounts (Gmail & POP3).
- from the phone I have forced to restore settings from the server.
- phone starts syncing, and downloads correctly Gmail headers
- nothing happens, as for the POP3 account
So, I have deleted and re-created the POP3 account 3 times, still no email incoming.
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Apr 22, 2010
after I updated to the new v50 software I can't seem to be able to find a way to set up a pop3 homtail account. every option to set up an email leads me to the nokia messaging app which I don't like to use as the sync option is seriously unreliable. I can set up a pop3 account?
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Jul 29, 2010
I have two professional accounts forwarded to one gmail account through pop3. I have that gmail account on my 8330. So, whenever someone sends an email to my professional account, it shows up on my BB, great. However, when I hit reply on my BB, the from address shows up as my gmail address, not the professional address I want it to show. Is there a way to fix this?
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May 9, 2010
I just bought an unlocked storm2 free and clear - no contract (upgraded from Curve with no data plan). I have continuous wi-fi as my internet company provides me with unlimited wi-fi access wherever I go in the US so my plan is to access my e-mail thru wi-fi.
Is pop3 e-mail set up possible without BES, BIS or data plan? Is there a 3rd party e-mail apllication available for blackberry, much like for pc where you can configure a 3rd party software (i.e., ms outlook, ms express, etc.) for your e-mail.
Right now the only way I can check my e-mail is by logging into the internet via wi-fi and going to my internet provider's web site. That is a hassle though as I have to go thru several steps before I can actually check my e-mails.
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Apr 15, 2010
On my Storm 2 - 9520 I cannot add an email account. I have a pop3 account with an ISP which I download my emails on my pc. When I try configure it on my new BB I get login errors. The error states cannot login to account, check all settings. I have checked and re-entered the settings dozens of times with no success.
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Apr 9, 2015
Even though the N6 is my personal mobile; when I'm out & about it's handy to have my business emails coming in to me so I can reply to them where necessary so I've set this up and it's been great on days like this where I've decided to have a day out of the office etc...
Anyway; on my Note 4 I can set in the settings it so that every email I reply to; it'll 'CC' me in on the reply. However, I cannot find this option on the N6.
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May 6, 2012
I deleted and re-setup the email account twice and now I only receive automatic emails from servers like apple and outlook. The SMTP settings are great and I can send emails with no problem. I have tried resetting the phone(home and sleep/wake buttons) and I have completely deleted the email account on the phone and set it up again twice. The settings are correct. I am not receiving any error messages at all. The problem is the phone is not downloading any emails from the POP3 server. The Only emails I have received since I setup the account again has been from Apple to let me know my password was reset, and one from Outlook to let me know I had tested my settings on my laptop. I am able to send/receive emails on my laptop using the same pop3 server. I have changed the Fetch New Data settings to every available option and it has not made any difference. It connects to the server and says its updated but no emails show up.
Info:
iPhone 4, iOS 5.1
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Mar 8, 2012
I am trying to add ny work email acount to my new blackberry curve 9380. Yet no look! It is allowing me to set up hotmail account but not my work one?
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Nov 21, 2011
I have just changed from a BlackBerry to the htc Desire S & am having all sorts of problems trying to persuade it to deal with my pop3 emails. I've religiously followed the instructions & the Incoming settings are accepted but when I put in the Outgoing details it always comes up with "Your outgoing server does not support authentication. Please verify your outgoing server settings". I am not a computer/phone expert but managed to set up my BlackBerry without any problem. In this case, after several failures I copied the settings as in my Outlook Internet email settings. No luck.I contacted the technical dept of Zen (the ISP) they were very knowledgeable & helpful but, after 90 minutes effort finally gave up.
All instructions on the htc site just repeat the user manual instructions which, in this case, does not work. I've emailed htc but have received no reply. I contacted the service provider - Vodafone. They advised that it is difficult to operate pop3 emails with the standard mobile phone Server port at 25 & suggested that I if I wish to use my business email address (rather that getting a new gmail one) then I would be best advised to return the phone & get a new BlackBerry. I find it hard to believe that it is not possible to receive & send normal emails on a modern smartphone & am hoping that someone may be able to guide my through an installation/troubleshooting process that will work.
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Jun 12, 2011
I created a POP3 account using the "Accounts" app. All is good, it can send & receive emails & they appear in the Blur messaging widgets, which I like.My problem is that I do not want the phone to delete the emails from the server as I get my main PC's Outlook to download & store all the emails when it is switched on.Can it be done? It would be a nice new feature to add if it isn't already in.
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May 14, 2011
I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
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Oct 20, 2011
I have a pop-3 mail account with road runner, do you know if the "Counter" works with that? It usually shows a number of how many emails received. Notifications are working however it doesn't show on the email icon, it did on the SGS2,. I tried sending you a PM, but your not in the Directory?
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