BB Pearl :: Cannot Connect To The Internet?
Apr 18, 2011
I cannot access to the intent. When I click in any link, this message appears "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again". Although I have a Full time internet access plan and my BBM is working with no problems, this message appears every time.lso when I go to Options >Advanced Options> Browser> Default browser configuration, I just find this option "Hotspot Browser".
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Oct 19, 2012
My Blackberry Pearl 9100 sometimes encounters a problem when try to connect internet over WiFi. The Data services was switched on and APN settings were unchecked. It shows the complete signal strength of my WiFi signal but unable to browse. It hits an error message 'Unable to fconnect to the server'.
The google talk app works when BIS was connected. But, over WiFI it doesnt work.
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Apr 6, 2012
Is there a way to connect to internet through WIFI without enable data Services for mobile Network?
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Nov 28, 2011
My bb pearl 9105 can connect wifi but can't surf internet,if want surf,must open the data mobile.
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Mar 15, 2010
I am new to the forum and have just bought my very first Blackberry, its the 8120 pearl on the Orange uk network. I've had the phone for a week now and just cant get on the internet, when i try to access, say Yahoo, this message come up "This is a Wi-Fi service. Please ensure your device has an active Wi-Fi connection and try again". My question is is this phone Wi-Fi only or can i connect thru the old way like i used to do on the Nokia's?
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Jun 26, 2011
I purchased my Blackberry Pearl from an on-line seller and it was suposed to be new. The problem comes when I try to set up my e-mail account.I go to my e-mail set-up option and the only one that it gives me is " I want to use a work e-mail account with a Blackberry Enterprise Server" . Obviously I do not want to do this but I have no other options. I can either hit close or next and next ask me for a password from my Enterprise Server administrator. I contacted Verizon and after much run around they finally told me that this phone was connected to another Blackberry account. I don't know if they really knew what they were talking about or if they just did not want to really help me because I did not upgrade my account and buy my phone from them. It sounds to me like they are trying to say the phone is stolen since they are saying that it is connected with another Blackberry account but if that were the case then Verizon would no be able to activate the phone and I can get it activated and make and receive calls but I cannot get on the internet with it.
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Jul 1, 2011
i bought a blackberry pearl 9105 on pay as you go a few days ago. it wouldnt connect to the internet and told me to contact my service provider, which is vodafone. i took it into the shop the next morning and the guy working there proved it had nothing to do with the network by removing the sim card and putting it into another phone, which was then connecting to the internet. he told me to take my phone back to where i had purchased it from, which is argos, and they replaced the phone for me. again, same problem. i was then told to give it a few days and if theres still no progress with the connection, then they will refund it for me. it wont even connect on wi-fi. so it isnt the phone and it isnt the network, and i opted in to the blackberry services add-on, so it cant be that either.
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Jul 13, 2011
How do you use the internet with wifi so that you don't need to have the data plan?
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Jan 11, 2012
I am connected to Wi-Fi but unable to connect to the internet like FB,Yahoo or other websites. My sister used to connect to wifi but now that I am using her handset, I cannot do so.
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Jan 10, 2010
Now in retirement, I just want to use my 8100 Pearl Smartphone for emergency phone calls and texts on a pay as I go basis.Consequently how do I stop my Blackberry accessing the internet each day automatically which costs 30 pence daily for something I don't use?
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May 28, 2012
My bbm, fb and twitter have not been working. All normal phone functions are ok including safari which is weird.
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Jul 2, 2010
can anyone know the internet configuration of at&t and t-mobile for the blackberry pearl 8110?
I Want A BlackBerry Torch For Xmas Present!!
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Dec 17, 2011
how can i unblock certain internet pages om my phone?
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Apr 9, 2011
I have a question on my 9105 pearl
I can't find the setup internet email account setup when I go to option->email account-> it prompts me activated accounts and account activation I can't pick an option to setup an internet email
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Jul 15, 2011
my Blackberry Pearl 9105 connects to WIFI, however, when I open the browser, an error occurs, saying, that I have no internet connection. In the settings screen I've found that there's some problem with SVN.
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Jun 26, 2011
i'm on 0s 6 am not at all happy that i am forced to use my mobile connection to download or watch Internet videos, phone will just connect to wifi to start with, but as soon as i start to stream a video or download it up pops 3g in top corner of screen. i know i could just turn off mobile network and just use wifi. i dont want to do this because i would also like to be able to recieve a call or text.
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Jan 12, 2010
FIRST QUESTION: I got an unlocked T-Mobile Pearl 8220 and am running on my company AT&T plan. The phone is great except I can't setup internet mail (Yahoo in my case). My company phone support guys have reloaded the phone software but still no icon and they have given up. I have the AT&T data service plan. The icon is definitely not hidden, it is just not there. I saw some posts about MMS and email not working together, and MMS and all other functions works fine. Is there another way to set up Internet mail without using the phone and the Manage Internet Mail icon?SECOND QUESTION: If I can't get this to work, is there a 3rd party internet mail download that anyone can recommend?
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Oct 6, 2011
My 9105 3G phone's Internet Browser logo has disappeared for 2 weeks. I used to surf internet without problem, but now I can't go to any site, even through the 'WAP' . I can only find 'Browser' by 'Switch Application' but again no internet is accessible.
I am in the UK and the phone is contracted with Three. Internet had been accessible since June when I bought it but 2 weeks ago this happened. I've tried to re-send Host Routing Table registration message, but still has got nothing on the screen, nor can I go to internet.
I also find that 'Blackberry Internet Service' is 'not connected'. I don't know whether that's a problem but actually my internet has been fine, because I can still download extra applications through 'App World' icon.
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Oct 15, 2011
Last night my blackberry stopped ringing so I pulled the battery. When it tried to reboot I got "Reload Software: 507". So now this morning I tried to connect my phone to the computer via USB cable and neither windows nor the Blackberry desktop manager are recognizing it as being connected.
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Feb 1, 2011
just got my pearl 9100 today and everything is fine except for the fact that i cant connect to my home wifi network.. i have wifi on on the blackberry but there is no check mark just a white dash?
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Jul 8, 2011
Black berry 9300 curve how to connct my mobiel with nokia keyboard-su-8w???
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Nov 9, 2011
I recently took part in a Digital Connections project whereby I downloaded an app to monitor phone usage through a market research site, when I did this I had to change some internet options in order to allow it certain access.Since then however internet browsing doesn't work, I get a message which says 'Unable to connect to the Internet, please try again later. If the problem persists please contact your service provider'.Are there default settings out there that I can mimic to allow access again? Even with removing the app my settings are obviously what I changed them to but I neglected to keep a record of what they were originally. I believe its connected to the advanced options/browser push settings where there are several options to allow all/deny all/auto and allow specific. Is there any way other than restoring defaults to change them so they are correct? Or if someone has the same phone would they be able to post what their options currently are so I can mimic them to see if they work?All other functions still work as in email/bbm.
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Sep 15, 2010
first things first -- a computer whiz I am not!!! I apologize if I come across as a complete **bleep** when it comes to computer jargon but I'm still in the "intermediate at best" phase of my computer knowledge.
I have a Blackberry Pearl 8230 with a 4G data card that I can't use, because I cannot connect my blackberry to the computer! It's plugged in with the USB cable, and the device charges, but the Desktop software never recognizes the device. It doesn't say "a new device has been added", and the Desktop software just says "Please connect your device". My husband has a blackberry that seems to connect no problem.
I wondered if there were issues connecting 2 devices to the same computer, so I connected my blackberry to my laptop and still no dice.I've taken my BlackBerry to the Telus store, and they have no issues with connections.
They upgraded the software on the BlackBerry for me but it still refuses to connect to the computer.What am I doing wrong? This is a fresh computer with a brand new download of Desktop software (just downloaded the other day).Does anyone have any suggestions? I'm getting rather annoyed at this point.
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Feb 1, 2012
ive got a blackberry 8120. Suddenly the phone started to restart at random times. So I wiped clear the phone. And now it keep restarting at scrubbing. I cannot connect it to a PC and restore. It wont reconise it.
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Feb 19, 2010
I have Blackberry Pearl 8130 Verizon that is full flashed to Metro (web.mms.txt), but when I did the upgrade 65279; I lost the web/email/pix. I got this (your device does not currently have any browser configuration service book entries)
Can you give me step by step instructions on how to get them back? i try with (Resend service books, or options > advanced options > host routing tables > Register Now) but nothing work. i still cant find browser, but before it worked ok
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Apr 1, 2010
The web browser is not working on my Pearl.I am with O2 and have been in the O2 shop for an hour today and on the phone to various people at customer services and still no joy on my Blackberry problem.The internet browser is not working. My e-mail has been set up and i can receive mails only, but not send them. The error code: YOU DO NOT HAVE ANY BROWSER CONFIGURATION SERVICE BOOK ENTRIES, or when I try and send an e-mail, NO MESSAGE SERVICE CONFIGURATION appears, despite re-sending service book codes, plus also turning my phone off, and taking the battery off several times whilst in the O2 shop and then at home when on the phone to customer services.The people at my network are stumped, and so am I!Please, any solutions?
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Feb 3, 2010
I have a problem i have bought a new bb pearl 8110 from t-mobile I was trying to connect to my browser and type an address in it says you have no connection? I can’t go in my email too.
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Oct 17, 2010
can i connect to the wifi without a dataplan?
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Jan 21, 2010
I've bought a N97 mini and I'm very happy with it.However in the past week until now, I can't connect to the internet unless i connect via wireless lan.With GPRS i can't.I open the browser, it shows me on the top left corner the phone is trying to make a connection and then hangs up after 3seconds.
1 - I've check the definitions with my service provider
2 - I have tha latest firmware
3 - I have made a hard reset..
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Apr 28, 2011
I can connect to a wifi network but I'm not able to look something on the internet. With a mobile provider it's possible.
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May 17, 2012
I am having trouble fixing my BB Curve 8520, I can connect to my Wi-fi (home) but everytime I use the browser it says Cannot connect to the internet. Please contact your service provider, which I did.What could have happened to my device? What settings should I change to get back on using my BB to connect to the internet?
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