BB Desktop Software :: Calendar Won't Sync With New Desktop Software
Sep 14, 2010
I recently got the latest Desktop Software. For some reason my Outlook calendar no longer syncs with my Blackberry. When I go under Organizer in the Desktop Software, MemoPad Address Book & Tasks are all checked off and working, however, Calendar isnt checked and in brackets beside it says Not Installed. No idea why this is or how I install it to make it work again.
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Mar 10, 2010
I checked my settings on my desktop manager and opened my ipd file-nothing for my contacts or calendar.
What did I do wrong? Is there any chance on earth I get any contacts back?Here are my settings:
Back up all application data
Back up on board device memory
When I did the automatic backup it was saved to my docs.I don't have outlook or anything.
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Aug 22, 2010
I've been using DM6 for the last week or so and am very disappointed. It does not seem to remember the last time that I synced or backed up. The only time it remembers is the first time I synced my BB with it. Not such a big issue for syncing, but I like my BB to backup weekly...so once a week has passed after the first sync, it wants to back up every time.
DM 5.0.1 worked flawlessly, but since I am using Outlook 2010, I can't go back.Come on RIM, you can do better than this.Any suggestions on how to get DM to remember when it actually backed up or synced?
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May 17, 2010
I've got a BB9700, Bold 2.At home, Outlook, it syncs happily. At work, with Lotus Notes, it crashed when "updating the devide calendar". There was no issue a few months ago doing exactly the same thing.I'm not sure if it's related, but for some stupid reason I installed Facebook and accidently got the calendar to sync with facebook. I have now removed all entries for the Facebook calendar and al the Service book for Facebook calendar, so it now doesn't appear anywhere.
Facebook is blocked by works firewall, so I therefore assumed that was the problem, hence deleting all my calendar entries associated to Facebook.I've tried syncing with both Bluetooth and the cable.
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Jun 18, 2010
At work, we use Novell Groupwise. Calendar syncs fine, but BB Desktop Manager crashes when I sync addresses. I can load one-way from the computer to the BB, but not the other way. I may have a corrupt address, but haven't been able to get it all to work. What do I do to stop this?
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Aug 9, 2010
I am trying to sync my BB with my desktop software. I was advised the only way i could get music on my BB was to take the memory card out the phone use an adapter to put music on then put the memory card back in BB.
Surely when i connect my BB to my laptop with the desktop software on it, i should be able to see the music and pictures that are on my phone, or should i not??
I have gone into the options menu on the screen and had a look at my memory, and it is telling me "Media Card cannot be read. Verify that the memory card is properly inserted, formatted and not corrupted".
I have also made sure that Mass Storage support is on, along with Media Card Support, but i still cant see anything.
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Jul 17, 2012
If I add an apppointment in my BB 9900 it does appear in my desktop calendar but if I put one in the desktop calendar it automatically appears on the BB. How can I get the appointments entered on my BB to appear on the desktop?
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Mar 28, 2010
I've upgraded to v5.0.1 blackberry desktop manager and now I cannot sync my calendar (outlook 2003) via USB cable. There is no error message - I can sync Address, Tasks, and Memos just fine, but completely ignores my calendar settings. Sync settings are correct to sync everything. I am using a BB 9700, most updated firmware.
I have done numerous google searches and found if I delete the fb service book then it should work - this has worked in the past but for some reason is not working now.I downgraded back to v5.0 blackberry desktop manager but now back to square one - can sync everything just fine, completely ignores my calendar - no error messages.
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Jul 12, 2012
When I plug my Blackberry Curve 8330 into my desktop to charge and sync it, everything freezes and the message says "Getting status information from Outlook Calendar." And it doesn't allow me to cancel. it says it is cancelling but it never does. I have to turn the desktop off to get Blackberry to cancel. How can I fix this?
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Aug 18, 2010
I am using a Blackberry Torch and have the newest version of the Desktop Software (v6).When I try to setup my synchronization it gives me options for ASCII and Yahoo but not Outlook.What can I do? I have installed the software on several other laptops with their Blackberry Bold (both 9000 and 9700) and this hasnt been an issue.I have uninstalled and reinstalled the software but with no new luck.
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Jul 23, 2010
I was told by a tele help agent at AT&T that Blackberry Desktop sync software was not able to be used if you are using Windows 7. I find this hard to believe but would really like to quit wasting time finding an answer if Blackberry does not support the new OS.I am also using Outlook 2010 with Windows 7 Premium and cannot get the Blackberry Desktop to sync with Outlook 2010 during set-up.I can't believe Blackberry didn't know a new Outlook was coming out and syncing would be one of those key tasks.
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Jun 8, 2010
I have a Blackberry 8330 curve that was purchased in October 2008.I loaded the Desktop Manager software from the disk that came with the phone. For a long while I was able to synche my calendar on the phone along with tasks, addresses,etc to outlook. Occasionally after finishing an error box would come up the Blackberry had detected an error and did I want to report it. I closed out the box since I was done working. About a week ago I was no longer able to synch and this error box would come up immediately. I have tried removing the software and downloading the version 5.0 software, hard re-setting the phone (which almost worked). I have updated to Internet Explorer 8 but this problem occured earlier as well.Last night I was able to back-up the device and set synchronization settings after the hard reset of the phone but now I cannot do anything. Desktop Manager opens fine, connects to my blackberry fine but as soon as I hit "Synch" it pops up the error message and whether I hit debug, don't send a report or send a report it closes me out completely.
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Apr 5, 2012
After the last software update I reset my sync with desktop configurations. The calendar fails to reset despite numerous tried and I desperately NEED my calendar to sync and everything else syncs BUT the calendar. what else can I try?
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Apr 2, 2012
When I plug my Blackberry Curve 8330 into my desktop to charge and sync it, everything freezes and the message says "Getting status information from Outlook Calendar." And it doesn't allow me to cancel. it says it is cancelling but it never does. I have to turn the desktop off to get Blackberry to cancel. How can I fix this?
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Dec 21, 2012
I cannot sync calender or contacts with my desktop software as it is wirelessly syncing. Blackberry tells me a have to disable it, and hives me the instructions to do so - calender-menu-options-turn off wireless sync. But I do not see this under Options. where can I find it? How do i turn it off so i can sync my phone?
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Mar 23, 2010
I used to be able to sync my calendar from outlook to my Bold no problem. Now, the sync routine within the Blackberry Desktop application just skips calendar sync completely, nothing in the log file, just gives a little beep. Tasks, contacts, memo all sync fine. I have updated all device SW (5.0.0) and desktop versions. I have done hard resets, combined all calendars to one, etc.
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Feb 19, 2010
When trying to sync my blackberry 8130 with microsoft office outlook (2003) using desktop manager 5.01 when reading the calendar it crashes with the message above. When going to the PtTrace.log in the intellisync folder on the pc I get the following message:
09:43:54.189: Phase=20, User=31ABF1F6: Reading data from Microsoft Outlook Calendar
Fri Feb 19 09:44:37 2010: Error Bad Field Flag in Recur Blob 0x0100.0 at .ms_recur.cpp line 1844
How to find this calendar event so I can delete it?
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Feb 9, 2010
I am using Outlook 2007, a Tour 9630, and Desktop Manager 5.0.1.28
I have configured two-way sync with Outlook Calendar through Desktop Mgr. I've verified that all of the advanced settings are also correct and out of the way:
No filters are set Conflict resolution says "add all conflicting appointments".Sync is two-way No confirmation is required for additions, deletions or changes
While my Outlook appointments are correctly being transferred to my BB, appointments entered directly on the BB will not transfer back to my Outlook calendar.
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Apr 28, 2010
Using Outlook as POP but have been syncing calendar to blackberry 8830 device for some time now with no issues. Yesterday all Outlook calendar entries disappeared but entries are still on the blackberry. Reset synchronization and seems to update Outlook with any new ones and also update blackberry with any new calendar entries made in Outlook but none of original entries that are on BB will go to Outlook. Is there a way to export from the BB and import into Outlook. We have tried multiple things like one-way sync, device wins, etc. Don't want to lose entries on BB since there are tons. Just need to get them to Outlook. Any help is appreciated.
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Apr 29, 2010
I purchased the Torch last week. I use it for work. Due to firewall issues I had to have my IT department download the Desktop Software for me so that I could sync everything. I am on the personal plan not the Enterprise, although I still can receive emails for work.
When I did the Configure Settings to set up the syncing it let me do the Calendar and then the Address book. Yet when I got ready to run the sync the Calendar says "not installed". I was able to sync the contacts with my Outlook, but for some reason can't get the Calendar to work. I really need to have my calendar sync'd.
I'm on AT&T and have had the Bold 9000 previously. I never had any problems with the Desktop Software until now.
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Apr 29, 2012
How do I sync my calendar from iphone 4 to Outlook Express on desktop?
Info:
iPhone 4
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Apr 15, 2012
How can I sync my desktop outlook calendar with my Motorola Droid 4
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Aug 31, 2010
Blackberry 9630
Desktop Manager 4.7
Ms Outlook 2003
Win XP Pro
This is a clean install and syncing address book and contacts works fine. Syncing the calendar fails every time on entry 597 of 616. Why is it failing on this one specific entry and which one in my calendar is it? Also, what was the last Desktop Manager software version that included the Redirector?
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Jul 25, 2011
I just updated the OS and the Desktop software to the newer versions above. As a result of that my calendar does not synchronize with the MSOutlook. The Desktop Software says that the Calendar is not installed.
If I go to the Selective Restore option he recognizes the Calendar (so the Calendar is there).
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Dec 2, 2011
I've had my BB Torch for nearly a year & have no issues with synching but for some reason the calendar synch on my desktop software is now showing 'not installed'. I've done all the normal stuff to get it to synch but regardless it keeps showing 'not installed' - how can I get it back?
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Mar 29, 2010
After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
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Jan 13, 2010
I am trying to sync my Yahoo calendar with my Blackberry Bold 9700 via the Blackberry Desktop Manager (version 5.0.1) and am getting the error message "Connection to Yahoo server was lost" when the calendar sync is occurring. The only option on the screen is to press "OK". Once "OK" is pressed, the Blackberry Desktop Manager returns to the synchronization screen. The address book syncs successfully, but the calendar does not. I have tried syncing one way and both ways without success.
A few notes about the environment: I am using the newer version of Yahoo Calendar which I have seen recommended on other postings. I am using standard Yahoo not the small biz version. I have seen this recommended, too.I am connecting my Blackberry Bold 9700 to my laptop via the USB cable that is supplied by Blackberry.
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Mar 8, 2010
I have a Blackberry Bold 9700.I run Outlook 2010 and Plaxo.How can I get BlackBerry Desktop Manager to sync my contacts and Calendar with either of these applications?
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Jan 27, 2010
Since this month, I have not been able to sync my BB calendar and contacts with my Yahoo account using the BB desktop manager. The process starts, but it never passes the address book part (it freezes and eventually crashes). I contacted Yahoo and they referred me to their Yahoo Intellisync. Which they don't support. I would switch to Google, but I recently changed my e-mail account; doing so one more time would be bad for business.
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May 17, 2010
I haven't found a proper answer to this so posting here. Hopefully I will get a quick answer from some of the experts here.
BB Desktop Manager version: 5.0.1.37
Device: Curve 8900 4.6.1
Lotus notes version: 8.0.2
I use BIS with tmobile and have my gmail emails delivered to my device.I am doing a lotus notes one-way calendar sync with my BB calendar. I am able to do this successfully. But the alarm & free/busy thing does not sync.Even though I have alarm set in my notes which works perfectly and I see the notification 15 mins before the meeting on my PC. They don't show up in BB calendar. In BB Desktop Manager-> map fields, the notes 'notify me' is mapped to 'device alarm flag' but when I open the details of an entry that BDM is going to make in the accept/reject screen these fields are empty. I am using the default field mapping in the desktop manager.
All reminder works for the entries that I create directly in BB. The device calendar reminder is set properly. No issues there.What should I change in the desktop manager so that I get a reminder in my BB for the lotus notes entry?
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Apr 29, 2010
I purchased the Torch last week. I use it for work. Due to firewall issues I had to have my IT department download the Desktop Software for me so that I could sync everything. I am on the personal plan not the Enterprise, although I still can receive emails for work.
When I did the Configure Settings to set up the syncing it let me do the Calendar and then the Address book. Yet when I got ready to run the sync the Calendar says "not installed". I was able to sync the contacts with my Outlook, but for some reason can't get the Calendar to work. I really need to have my calendar sync'd.I'm on AT&T and have had the Bold 9000 previously. I never had any problems with the Desktop Software until now.
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