BB Curve :: 9360 Won't Finish Installing 7.1 Software?
Mar 18, 2012
My software update has been installing for about 18 hours now, but it's just stuck on 'loading system software'. The warnings said to not unplug the device.do I wait it out? or is there some way to reinstall it?
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Mar 25, 2010
When i reboot my phone after I installed a few upgrades to some applications, as usual.I was asked to reboot.It restarted the phone, however does not completly reboot back to my home screen. Instead, it is stuck on my Network Provider's screen...(o2 Welcome Screen)Im guessing it is still finishing the installation of some upgrades, but it has been like this all night.
I did a baterry pull, and took out the SIM Card and memory card, however it still seems to be stuck on the Network Provider's home screen.I had this issue last time, and I was advised from another forum to turn off the phone from the Off button on the phone, pull the battery and memory card, reinsert the battery without the memory card.This worked perfectly last time. Now, while the welcome screen is showing, if i press the off button, it will "Verify Security Software" and turn off.
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Oct 7, 2012
Last night I downloaded the latest OTA upgrade for my daughter's Virgin Mobile (UK) 9360. It appeared to be just a newer build of OS 7.0.0 that the device came with (not 7.1). I disabled most of the languages except for English, French and Spanish as suggested in the prompts.The upgrade (33.9MB) downloaded and verified OK, and the phone started doing a backup of her current data. The last time I checked the screen it showed it was about 50% done with the backup phase, however about 30 mins later I looked again and the screen was completely off and no buttons worked at all (the charger was plugged in, so battery should have been fine).
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Sep 23, 2012
My curve 9360 is not even a year old yet and I have app world and when the download is finished it don't even install the app the device just cuts out and starts back up again. I don't know what to do I love my apps and I cant have them.
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Jul 28, 2011
I connected my Blackberry Curve 8900 to my laptop and I saw a new update for my Blackberry's OS. So I thought it would be great to have it and decided to start the installation. After 2 hours of installing the new OS (4.6.1) I noticed that the process hadn't advanced anything more than it was the last time I checked. I waited for an hour but it remained in the same part of the installation. I had to leave so I unplugged my cellphone after getting tired of this and noticed that my Blackberry stopped working. I got back home and tried to install the OS again, but the installation always gets stuck in the same part, which says : Loading module "net_rim_theme_precision_zen_480x360_b.cod"Does anybody know what can I do to get my Blackberry working again??? Or how can I do to make the installation complete
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Sep 30, 2011
It is rather unfortunate. My Curve 8310 keeps going off and never gets to finish booting. It comes on, shows the hourglass image and in less that few seconds, the screen goes black, the red led light comes on and starts booting all over. This cycle continued until the battery gets fully drained.
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Mar 4, 2011
I had Facebook upgrade notification this morning.. only it hasn't worked. I've now got JVM error 545 in the middle of a white screen with the word reset underneath. I tried pressing the reset button, but got the same message again.I've tried taking the battery out and rebooting it again, but nothing has worked... now I'm stuck.I can't get my phone to finish rebooting so I can delete facebook and start again and connecting my phone to the desktop software isn't working either.
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Oct 1, 2010
I'm having aproblem with the BB browser, when I try to open a webpage it never finish loading the page I can see the "loading" bar moving but it never shows the pagef I reboot my Curve 8520, it starts working again but after a couole of pages, I have the same problem again.
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Sep 10, 2010
Any other 8530 users having an issue with the trackpad finish coming right off?It looks like there is a plastic film on the trackpad to begin with. It appears it's just flaking right off. It's about 80% gone right now.
Trackpad is working fine. Haven't been able to find much info on this..
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Aug 9, 2012
My company just recently singed a contract with AT&T. Nearly all the employees were provided with Blackberry Curve 9360's. We use an Exchange Server (remote desktop)and Microsoft Outlook. Is there a way to sync the Curve 9360 with an Exchange Server (remote desktop) and Microsoft Outlook?
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Sep 4, 2012
Im looking for help I purchased a 9360 the othe day and can't get over how hot the back becomes,and how poor the battery life is. I have taken the first one back to the shop and they couldn't get over it either so swapped it for another one. The replacement is just the same Is anyone else having the same problems or know if there is a cure/fix for this.
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May 30, 2012
after I put other sim card on my phone and wipe my phone...until that i cant used anymore my BIS?
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Oct 18, 2011
I have a new Curve 9360 and since i updated my software, the BBM icon on the desktop will not open the BBM menu with contacts etc on. I can receive and send messages. When they appear but can't get my contacts and add new etc.
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Dec 1, 2012
My daughters phone used to connect as USB and you could see her phone from the computer (iMac, Windows). Now when she chooses USB it does not prompt for password, and only connects for charging as if she chose Charge Only.
I don't think it's the computer, same effect on our iMac and 2 Windows computers. Is there a setting in her phone which needs to be changed, or some software update (it seems to be fully updated)
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May 25, 2012
I got a blackberry 9360 on contract about 6 months ago the first bb got some software problems and vodacom gave me a new one the second bb just started switching off wile I am using it so on I gave it in for repairs and they gave me a new one again so now I am on my third blackberry 9360 that is just giving me problems the same as the second one did just switching off about ten times a day The place I have my contract with is just telling me to go to the head office and speak to the people there?
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Jan 31, 2012
So yes, when I press the lock button, after 30seconds it unlocks itself. If I have a password, it just lits up and tells me to enter the password.
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Apr 7, 2012
my bbm stopped working yesterday but i keep getting recent updates occasionally, so i topped up £5 and it took the money and completely stopped working what should i do?
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Jan 28, 2012
how can I set my email to BB 9360?When I wanna set that, BB gave me only one options by Enterprise but I'm not bussines man, I have no domain.so, how can I change my email settings?If I want to change my "messages settings", I cannot start "administration of email settings" because BB told me "this aplication cannot run".My service provider doesn't want to help me.
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Dec 6, 2012
My Blackberry curve 9360 not switching on, it was fine in the morning, later in afternoon, when i check i was in s/o mode. So i tried charging it. As soon as i switch on charger Red light glow for few seconds.
However now it is more than 2 hours still not getting switch on.
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Mar 19, 2012
Ever since I got my phone, i have tried to log in with my blackberry ID but in vain, it keeps on telling me to enter the username associated with my phone yet that is the user name I have been using ever since. I have registered the same user name on the blackberry site and it works but it cant work on my phone? phone is a blackberry 9360 curve
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Nov 18, 2012
I've had my phone for about 10 months. Recently it has started shutting itself down randomly even when it is fully charged. When I try to turn it back on it wont work and I have to take the battery out to get it to come on againIs there anything I can do to fix this?
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Nov 10, 2011
I just got a Curve 9360, and the headphones broke inside and I got a new one and restored all my stuff onto it.I was in a BBM group, but it said that I had to be removed and added again, which I was, and it still wouldn't go away. Then the group was deleted and it still won't go away!I already did a battery pull?
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Feb 24, 2012
i'm using blackberry curve 9360. I can't change my sim card as when i changed it required me to log in to blackberry id. i can't log in using my id, always come out " unable login to your blackberry id account" what is wrong with it? i can login from blackberry site but not from my curve. i can't download any apps from apps world as well, as i can't login to it also.
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Aug 15, 2012
my carier didnt realese 7.1 til nw & I tried to setup it from another carier but I failed app loader doesnt show the the new OS and when I choose it manually it says its not supported for ur device what can I do ?
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May 30, 2012
My Curve 9360 on Orange keeps losing UMA connection depsite being connected to wi-fi (browser and app udate work fine) - I've looked around and people suggest a router problem but this happens to me everywhere so I can't believe that every router I come into contact with isn't set up right?
Haven't tried a battery pull yet - not sure how. Currently running on OS 7.1.0 Bundle 1133 which I updated tonight - but there's been no change in UMA behaviour
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Mar 3, 2012
A friend and I have the blackberry 9360, and we've both found it randomly decides it wants to switch itself off and reboot about 3 times a day. Her phone was a day old when it started to do this, mine is about 4 months old.We've experienced this problem on OS 7.0 and 7.1.
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Jan 1, 2012
how to upgrade my OS becuase I'm currently running on 319 firmware, my phone is constantly hot, battery life is extremely bad. I have downloaded desktop manager but no update is avalible
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Sep 4, 2012
Since yesterday, i can't turn on my phone. i tried everything, remove the battery connect the cable, but nothing, when i connect it for charging; after the red light the batterie logo appears, i let it connected the whole night, not better.after i wanted to update the os but no connection between the phone and the computer; impossible to connect it.i tried so many solution have seen on the web...
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Mar 1, 2012
My curve 9360 was working fine earlier but when it ran out of battery I charged it up and it wont turn on. It goes on when the bar loads but as soon as it gets full, it just restarts the bar again and a little timer in the top left hand corner comes up everytime the bar goes full and re starts it's self.
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Feb 14, 2012
my phone and it was roasting hot hadto take the cover of it incase it melted I mean it was that hot it was on the charger and this is my second problem with the phone does anyone know why it might have over heated please help as I only got it for Christmas and have had it already replacedfor not working properly and dont want to run out of the 28 days you have to return it
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Nov 25, 2012
i dnt knw why my bb 9360 always restart by itself.
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