BB Bold :: Why Can't Setup BIS Account
Aug 22, 2012
I have an unlocked 9650, which is provided by Verizon WIreless. When I try to set up my BIS account on the website and provide my pin number and IMEI, it shows that my device can't set up and I should register on my provider. I followed the guide showing to me but there is no effect, so how can I do?
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Dec 6, 2011
I have been dragging myself through all BB support stands, call centers and no one seems to know how to fix this! I have been using my MSN account for ages now and I cannot stand living without it! I bought the BB to be close to my inbox wherever I go.Everytime, I try to set my email into the Email Accounts through Setup, I get the following error:"Invalid email address or password. Verify your email address and password. If the error persists, contact msn.com"Although I am sure I am typing the right user name and password.
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Jul 14, 2010
My phone only shows one option: setup a work email account? Why? Has anyone experience this? Actually I bought this phone used, now I'm scare I got ripped off.
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Nov 29, 2012
how to setup my office email account. I can't proceed when I tried to do this with my BB.
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Sep 7, 2011
I had set up my personal emails on the "Internet Mail Account". When I tried later on to add another personal email, it gives me a message that I have to put my user name and password, however I did not put any.
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Jun 18, 2012
Up until now I have had two personal emails setup and functions. Now realize they are not there. Went to Setup/Email Accounts..and the icon is not there. I can't find anywhere else.Why can't I setup my email on BB? Where is the icon?
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Nov 20, 2012
I bought this phone approximately 2 months ago. The dealer claimed the phone was new but upon usgae of the phone everyday, I began to believe otherwise. I have a full 4G internet plan on my phone and when I tried to setup my email for the first time, I was unable to access the option on my phone. Everytime I selected "setup internet mail account" , nothing happened. It was like the option didn't exist.Upon calling my service provider, I was informed that someone had my phone before and had their plan on it and it somehow blocked my ability to setup or change the previous email options and that it can only be accessed if I get the email address of the previous user, which is impossible because I bought it thinking it was new without any previous records. I tried everything! Factory restore etc! Nothing works because the option is somehow disabled. Is it possible to somehow rectify this situation? There must be some history attached to the PIN of this phone.
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Jul 20, 2012
I have purchased a used bold 9700 and after I set up my email address I still getting old emails from the previous user! his email account is not set in email options. is there anything i can do about it ?
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Oct 20, 2012
Cannot Setup my Office email account defcomtechnologies.com on my New BB 9900. Whenever I try. It says invalid email address or password.Verify your email address and password. If error persist,contact [url]...
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Dec 21, 2011
I am not able to receive emails after a security wipe. I am not receiving emails on my enterprise mailbox and when I am trying to configure the mailbox, it says unable to contact the server and every time i try to configure enterprise email a mail comes to my enterprise id with following message "This message is used to carry data between the BlackBerry handheld and an associated server. Please do not delete, move or respond to this message - it will be processed by the server" and nothing happens after that. Even the other mailbox like yahoo etc are facing the same issue. After security wipe, I am not able to configure any of my mailbox on Bold 9780. I having been using this phone for last 8 months and it was working fine until last 3 weeks.
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May 27, 2010
I have got a 9000 Bold unit that was an ex work machine.When I try to set up my personal e-mail through e-mail setup, the only option I get is "I want to use a work e-mail account with a Blackberry Enterprise Server".How do I get the option to setup a home account?
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Nov 26, 2012
I cant seem to set up my emails on the phone it wants me to activate my enterprise account, I dont know what this is, all I want to do is set up my hotmail account with the phone but there is not an option to do this.
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Sep 25, 2011
After changing one of the my email account passwords, I tried to update the info in the set up area but the 'email account' icon doesn't respond (all the others do). I've tried switching off and on and taking out the battery.
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Feb 14, 2012
I recently updated to the new OS version, but when I went to set up my email accounts again, it's says "Sorry, unable able to continue your session. Please log in again." I know for a fact that the passwords are correct because it allows me to see the passwords.
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May 14, 2011
I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
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Apr 24, 2010
I am new here and i wanted some help with setting up my email on Blackberry.The thing is that my Blackberry is from India, and I moved to Australia.I asked for the ulock code from my indian carrier which they were happy to provide with.I never used push mail service or a BB before.I want to set up a push mail service from my Gmail account to my Blackberry, which i am not able to do. Can you help me.my phone is a Blackberry 9000 Bold.
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Jul 25, 2011
I'm not able to access email account setup since installing the latest OS. Is there a way to revert to the earlier version?
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May 4, 2012
When I click on internet mail account it takes me back to the set up page what shall I do to set it up?
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Oct 16, 2012
When I try to verify my password the setup email account shows the internet and enterprise accounts as it should. When I press the internet mail management icon, it just throws me back to the setup screen. It is in a loop.
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Jan 22, 2011
I have got a new one Bold 9780, the first time BlackBerry for me, when setting up the email I am not able to find the option "Internet mail account" but I have only the option "Enterprise account" possible?
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Apr 19, 2010
Got my BB curve 8025 at the weekend and have encounted afew things i didnt understand serched the net and found this site which as been a god send! I'm trying to set up email but atm its only giving me the option for setting up work email account with a BB enterprise server - I just want to set up a normal email account using my normal hotmail account but i cant get any further along as it asks for my enterprise activation password - which i obviously dont have?
Also - a few friend have gien me their pin so i can add them on BBM, i type the pin and it says contact pending but the person/s im trying to add get no notification that i'm trying to add them - we try it the other way with me giving them my pin and get the same result WHAT AM I DOING WRONG?
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Dec 1, 2011
I just got a Blackberry Bold 9900 yesterday. During the process of trying to set up my outlook email on my phone I accidentally selected setup "Enterprise Email Account" instead of "set up another email account". Now when I go into the setup options and select email accounts it takes me back to the Enterprise setup automatically. I can't find a way to exit that setup and begin the "set up another email" procedure I have tried turning the phone off/on, removing the battery but still automatically takes me to the Enterprise email account setup/login.
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Feb 2, 2010
I don't know if my thread title makes sense but basically what I would like to know is what are the advantages of downloading the Gmail app vs just setting up a Gmail account through my BIS (Email Settings/Add Account)? My main objective here is wireless contacts sync. I have read a lot of negative feedback regarding Gmail on a BlackBerry but I will not really even be using this for email all to often, although I will from time to time.
What I have done is just added my new Gmail account through the native BlackBerry email setup and then downloaded Google Sync. I downloaded the Gmail app but I didn't really like the UI and I like to have all 3 of my email accounts go into the same folder.
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May 5, 2010
i can not find the setup wizard or setup for that matter. the folder that should have setup reads "extras" and inside reads calculator and currency converter.
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Jun 8, 2010
We are going to be a two iPhone house setup for the first time and had a few questions:
1) Do you use the same iTunes account on both phones? Obviously if I purchase an app I would like my wife to not have to purchase it as well.
2) Do you have to use the same MobileMe account on both phones or can can you just specify a different @me.com email address?
3) Do you get any conflicts with apps showing up on both phones? For example, if I download an app on my iPhone, will is sync to my wife's iPhone if we are on the same iTunes account?
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Sep 6, 2011
I am a consultant and have a client that has a BB Curve. He has been using a certain provider inet for his email. He has now changed to a different provider (for technical reasons). I have tried to setup his new email account for the new provider - I also use a BB curves and have performed this operation for over 50 of my clients. However in this scenario, the Curve keeps asking for his account id and password. We have tried to enter it and it says that the Username cannot be blank. If we exit and re-enter the setup tool, and then enter the same info again, it says that the username and/or password is incorrect. His credentials have never - ever changed.
We cannot get his password (or acct info) sent to him by BB (RIM), because he no longer has the email address of record. Of course I tried entering a different email address to send it to, but of course it doesn't get to his phone as there is no eamil address setup (except his old one). The provider here in town (TELUS) has been quite useless in helping and have been quite specific that we need to talk to RIM, well of course this seems to be the only avenue available.Can someone direct us to the appropriate area or resource in order to proceed with setting up his new email account.
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Mar 27, 2012
I cant create Email Account . When I try to setup my Email account, IT appears to activate your interprise account ,enter details provided by your systemadminstrator. I dont know which details isit. It appears also inter activation password ,which I didnt get it.
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Mar 27, 2012
I have blackberrysmartphone model 9360 . 3G Wi_fi 7.0Bundle1680 (v 7.0.0.353 platform 8.0.0.388) iT says unknow phone number .I have wi_fi network . I cant setup an email account.when I try to set up it, I get on home screen this message: Inteprise Activation and pin number and acctivated accounts and then it says no account s acctivated.THen it says enter details provided by your system adminstrator .I dont know who is my system provided, and what is the detailes I have to enter.
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Sep 28, 2011
Im trying to set up new account on xperia x10 mini but unable to register as this is what it is constantly saying "Can't establish a reliable connection to the server"I am trying this through wi-fi & on O2 network,am I using the wrong setting ? as phone is saying I am connected to the router?
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Aug 25, 2011
I'm trying to setup a new mal account, and connect it to Exchange In the first screen I place my email adress [URL] and password After that it asked to fix the settings for Exchange
domain/username > minefirst.last
password > *******
server > mail.mine.com
use of SSL
I accept everything, but it's not working . . it's continues saying Waiting for synchronization cause i need this one (with out installing an special app)
android 4.0.3
kernel 2.6.32.9-perf
build 4.1.A.0.562
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May 11, 2012
Can't setup email account all information has been entered to include email address password incoming and outgoing servers
Info:
iPhone 4, Windows Vista
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