BB Bold :: No Menu For Some Apps On 9930 (OS7)?
Oct 26, 2011
Some of the apps I've downloaded onto my new Bold 9930 with OS7 cannot be moved because the menu that allows me to move the app is missing. When I highlight the app in the"All" view and click on the BlackBerry button, no menu appears. It's as if the key is dead and totally non-responsive. This only happens to some of the apps I've downloaded and it doesn't matter the source. Some were from Appworld and some were downloaded from other sources. With the other apps, a menu with "Switch Application" at the top appears when I press the BlackBerry button. The "problem" apps are working ok in every other way and I've tried removing them and re-downloading them, but that did not solve the problem.
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Jan 11, 2012
Since upgrading to os 7.1 on my 9930, when adding or editing a contact, the option to add pause or add wait no longer appears in menu.
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Jul 14, 2012
i just switched from a 9360 to a 9930. i was trying to re-intsall the applications that i have downloaded before (such as facebook twitter and whatsapp), but there are a few applcations that just refuse to load. the app world would pop up "There was a problem installing ----application name-----. please try again. "
i've tried to use the app world on the pc with the web app plugin on chrome, IE and firefox but non worked and i recieve this error message "An unknown error has occurred (EC )"screen muncher - now with bbm
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May 21, 2010
When I hit the menu to do anything and scroll down to something in it I can hit the menu button again and it does the same as selecting it with the trackpad.Is anybody having this happen to them too. I don't know if it is something new because I came from an old 8330. I used to hit menu and if I hit menu again the menu would go away.
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Jul 26, 2011
Is it possible to group apps in the menu so I dont have to keep scrolling down?
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Jun 1, 2015
I recently upgraded my s3 to a s6. But now im struggling to find the menu buttons in-app.. like on my s-planner app.. i want to update my calender on it but i cant find the menu on it. Normally i pressed my left touch button to open it but now it opens a multi-window.
Ive been googling for an answer but i couldnt find a solution for it. Ive read that there should be some sort of a little 3-dot button to access the menu but i only see that in half of my apps.
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Feb 4, 2012
I've seen some fixes for this error on other OS versions, but none specifically for 7.0 on the Blackberry Bold 9930. I was trying to download My Verizon Mobile and got this error.
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Sep 13, 2012
My device keeps turning itself off and wont come back on, when I get the battery out and back in, the phone turns on and back off again. But when I connect it to my laptop via a USB cable the device does not turn off.
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Apr 8, 2010
I routinely back up my 9930 on my Mac, but tonight I kept receiving the error message,"BlackBerry desktop software failed to backup your BlackBerry device. The device was disconnected. Reconnect your device and try again." So I did . . . three times. Same message each time. I downloaded the BlackBerry Desktop Software for Mac again, even though it said I had the latest version already installed. I tried the backup once more; same error message. Has the software changed versions or updated? What should I do to correct this?
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Jan 24, 2012
I can't get my 9930 acces to the BIS, it doesn't get the Host Routing Table. I already contacted my carrier and their solutions don't work (like what the call the 'provisionning' etc) When I put my sim card in a friend's BackBerry it works very well (BBM, the browser.) but it doesn't with mine!
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Oct 28, 2011
I have the Blackberry Bold 9930 with Verizon - love the phone, but the emails often don't go through the first time and I have to hit resend once, twice or three times. This doesn't happen every time, but at least 3 or 4 times a day. Is this a known problem with Blackberry or do I have to contact Verizon? Nothing has changed since I bought this new phone, such as where I use it, the carrier, etc. I have pulled the battery numerous times to see if that solved the problem, but it continues to happen regularly.
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Aug 16, 2012
I live outside the US and own a Blackberry Bold 9700 which has Blackberry Enterprise Service; I recently purchased a Bold 9930 unlocked from verizon in the US and wish to use it instead of my old 9700. How can I go about switching the Blackberry service from my old phone to my new 9930?
I am able to make calls with the 9930 but have been unable to activate the Enterprise service on it. I have tried using the desktop software to switch devices but that seems to have only transfered the data from my old phone to the new one.
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Aug 13, 2012
I bought my BBB 9930 several months ago, today my phone did not start. I tried everything, taking battery out for about an hour, direct connect to PC etc..Every 20 seconds the blackberry logo and bottom bar will slightly light up (faded low low light) and disappear right away then 2 seconds later the red light will turn on and off and then the same thing will happen again 20 seconds later into a loop.
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Sep 28, 2012
my bb 9930 BIS can't working at Malaysia.
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Nov 9, 2011
where I can get a replacement key? I called RIm and they don't sell them and verizon wants to give me a new phone and I dont' want another phone.
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Mar 28, 2010
My device keeps turning itself off and wont come back on, when I get the battery out and back in, the phone turns on and back off again. But when I connect it to my laptop via a USB cable the device does not turn off.
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Dec 29, 2011
I just received a brand new blackberry 9930 and it is not working with the SIM card I have in the phone. I live in Jamaica and I am using a Digicel SIM card. The original carrier of the phone is Sprint. The phone is unlocked and I have the MSL code and I inserted it and the phone rebooted and nothing changed.What I see on the main screen of the phone is "SOS" in the top right-hand corner and sometimes "searching for GSM" comes up and then it goes back to SOS and if I try to dial a number it starts to say "the call could not be connected, try again".When I go into the "Mobile Network" option it says
Data Services: On
While roaming: On
Mobile Network: DIGICEL
Network Selection Mode: Automatic
Network Technology: GSM/UMTS
Network Mode: 3G & 2G
When I go into the SIM card option it says:
SIM: Disabled
Network: Disabled
Network Subset: Disabled
Service Provider: Disabled
Corporate: Disabled
how to get my SIM card to work in my phone, by the way the SIM card works in another blackberry phone so it might not be the SIM card.
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Dec 10, 2011
i have a problem with my 9930 not connecting to BIS. i'm in nigeria and my phone runs on the MTN Nigeria network. I have noticed this is now a common problem with 9930s running on thesame network in nigeria. the phone is a 9930 verizon running OS 7 on the MTN N network. i have used this same phone in glasgow the last time and it had no problems but on returning to nigeria the BIS stopped working. i dont have any other problems with this phone as much as i know.
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Jul 17, 2012
Just bought a Bold 9930 and also a MacBook. Now, my question is if I can sync my phone (addresses, documents etc) both when I am using my MacBook (when travelling) and at home with my PC?
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Dec 21, 2011
I got this blackberry bold 9930 on my Trip to China, on getting back ,its unable to access rim network.Kindly assist with the below details in letting me know what the issue may be and what can be done. I can receive calls and sms on the phone, but can't do blackberry messenger and other social.
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Jun 13, 2010
I am kind of concerned about the lack of App space I have on my new 9930. I have a some apps (facebook, twitter, poynt, BB news, BofA, evernote, wikitude, scoremobile, google maps, BBmaps, IMO, Bridge, SayIt and maybe a couple of other small ones) but before this last upgrade to OS 7.1 I was always around 200MB left, which still isnt great but its better than what I have now after the upgrade which is 140MB. Does anyone else have this problem? Its great that they increased the internal storage to 8GB but that does no good when you cant use it for apps, and besides I have a 32GB SD card in it so I dont need that 8GB for media storage. Is there anyway to increase the amount of storage without deleting the apps i have? I have these apps because I use them. I had the same apps on my 9650 and actually had more room 250MB or so.
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Nov 29, 2012
I have a blackberry bold 9930 (provided by Verizon) that wont turn on. I checked my messages on my device before going to bed and charging it for the night. Left the phone on the charger throughout the night, woke up, went to check my messages, and the phone was no longer turning on. I dont know what happened during the night.Went to Verizon: the guy gave me some bs about how the phone has had water damage (as evident by corrosion on the charger insert location). I have since been told that there is in fact no water damage (the item that is supposed to turn red when there is water damage is still white) and that the corrosion is merely the fact that I use the charger.
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Jun 12, 2012
This is a really trivial question compared but for some strange reason the app menu that you get when you swipe right in the main menu, started showing these search letters as dividers in the app list. I think they are a horrible waste of screen space but I can't find any menu where to actually change anything.The dividers are similar as in the phonebook but they are actually useful there since I have about 300 contacts there and only a few apps.
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Feb 11, 2016
i have nexus 5 with 6.0.1 android version, with this new version of android, the apps menu scrolling down or up, i want to change it by sliding right or left,
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Jun 26, 2015
Since 5.1.1 I have a stutter in all Google apps and some other ones as well. The device itself is running very smoothly but once in app, Newsstand, Play Store, Google Music etc. the whole app stutters and lags.
It is most noticeable when I am pulling out menu from left, the whole animation just stutters, the same happens after I select anything, like setting. I have Wiped the device and nothing changed, clearing only cache doesn't work either.
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May 24, 2012
When I tried loading the software, it say unable to connect to JVM, did every step available online and it does not work. I am from South Africa and they say I need to get a swop out phone from U.S RIM as is was from a faulty batch?
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Nov 9, 2011
I have charged my brand new Bold all night, and all I get is a slow red light, blinking on and off. Tried battery pull, plugging in with charger connected, no battery, and connecting to usb.
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Oct 25, 2012
9930 - SMS messages keep vanishing?
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Nov 19, 2011
I have a BlackBerry Bold 9930 from and by Verizon...I'm going over seas and will need to use another SIM card in it... I've put another SIM cardbooted it OR placed any other NEW SIM card it - it gives me the attached Blackberry ID sign in screen!!!it fails to authenticate me - because it needs the _internet_(because if I boot up with my original SIM card and enable WiFi and boot with any other SIM card - only then it's able to authenticate me... with same pass and etc...this is odd and actually crazy... it relies on the internet to give me access to the phone - if I'm in a middle of an undeveloped country no 3G or WiFi - and need to reboot / use another SIM etc... how does it expect me to authenticate!?and even more I am worried that even if I wipe ... and restore to factory - I will end up being presented with this sign in screen...I've tried to remove the BlackBerry ID in options - but can't see a way to do it...is it OS 7 issue?is it the AppWorld 3 issue? should I remove it? should I uninstall it?what do you think will happen if I enter the wrong sign in password 11 times?what ever it is - there must be some sort of a work around.
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Jul 26, 2010
I am using a Blackberry Bold 9930 without the camera smart phone. This is purchased from [URL] and the phone is of Verizon wireless USA.
All is good with the phone except issues with the GPS functionality. The phone does not show any maps and the screen is blank once clicked on the "Maps" icon. Also the phone is not showing and guidance with voice assistance and the map display. I am using Vodafone IN as the service provider.
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May 12, 2012
I am about ready to throw this phone away and I have only had it for 6 months. I have to do a battery pull at least twice a day because it just stops working.
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