This is my first post so I apologize if I'm posting in the wrong section. My girlfriend has an iphone 4s and an ipad2. Her appleid password has recently been changed without her authorization. Even her security questions have been altered so her original answers are rejected. She's tried using iforgot and the appleid support website but since her info has changed she doesn't receive an email from said site. She called apple support and the tech told her that she would need to pay for support ($69.99) over the phone since it's been 90 days from when she purchased both products.
I changed my Apple ID a few days ago as required and answered the security questions. I am able to access my iCloud account, but cannot access the App Store from my iPhone 4S. I get a message that my password is incorrect.
I was sharing a single apple account with my husband. I decided to get my own apple account when I changed phone carriers.However, iMessages doesn't work now, and the phone number is greyed out and can't be selected. How can I make iMessages work?
I have struggled over this for days. I recently lost the internet provider on my old internet account which was my old Apple ID. I successfully changed my Apple ID in ITunes to a new permanent email address. I cannot change the settings on the App store or ICloud. The suggested solutions for this problem have not worked for me because there is no option for changing the old Apple ID. When you tap on it, it does not change. I have tried signing in with the Old Apple ID (the old email account) and it doesn't work either. I have synced my phone (and lost my contacts in the process but that was an entirely different headache!) to no avail.
Some of the solutions stated that I should go to the store and tap on the Apple ID and it would allow me to change...no such luck. Also when I tried Iforgot, it would only let me change my password which is not really any help because the problem is the Apple Id.
Yesterday I changed my Apple ID Password. Since then when I try to make a FaceTime Audio call from my iPad or my iMac it get a Call Failed Using iPhone message. Â
My iPad sees my iPhone as far as using the Hotspot and FaceTime has my phone number listed as the one to use. Â
The story so far: I bought an accessory in Nov 2011 at an Apple Retail Store. (Philips dual-dock speaker) It started malfunctioning in Mar 2012. (Dock not charging anymore) I brought it to an Apple Store (closer to my place), they were happy to replace it on the spot, except that there was none in stock. So I was advised to go to an other Store (the original one), where they had stock. So far, so good for service. I went to the other store, but there I was told that they could not replace it because I had bought it more than 14 days before, so I had to contact the manufacturer directly! So my questions are:
- What is, if any, the actual policy on non-Apple product repair & replacement?
- Why don't all store follow the same policy?
- Should I just try my luck again with another person, until I strike gold and get it replaced?
I made a purchase for a black bumper and paid $31.60 but when I go to the Apple.com website to check the status of my refund its shows "There is no record of a refund for the receipt number you entered." I tried entering my receipt number plus last 4 of card and I also tried just entering the full CC number as well and get that response for both.
Just wanting to know if anyone has possibly experienced before, wanted to to see if any Macforum members have had this issue and what was the resolution to your issue? Should I just call Apple? Are they giving refunds in store if you take in your receipt?
I have an iphone 4 and have the unfortunate luck of having a PC (long story but my next purchase WILL be a macbook pro). I want to separate my iphone calendar appointments by color which I can do in outlook. On outlook I have selected different appointments by color which appears accurately on my PC. When icloud syncs the changes the colors stay the same on my iphone. Now in the past microsoft has been the fault of my problem vs. apple but my iphone doesn't seem to be following the color commands of my PC.
