Xperia Ray :: Virus Detected In PC Companion?
Apr 24, 2012
I have a problem with my PC Companion (2.10.079) which was installed on 8-6-12 in my computer, I has used it many times but never had any virus problem till 28-08-12, The K7 anti virus on the system says PASSWORD STEALER 003d48a91 found when i opened the application on 28-08-12. I had the program uninstalled and again downloaded PC Companion (2.10.094) from the SONY website on 28-08-12.Again the same virus was detected and was removed. I had tried this twice but the result was same.
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Dec 17, 2011
My Xperia Mini Pro [SK17i] is not detected by PC Companion under both Windows XP & Seven. The device works fine in Mass Storage Mode, so the connectivity cable & ports are alright. Then I tried with the 'Device Manager' Updating, Uninstalling & Reinstalling & even changing the ports. The device still fail to start in MTP Mode as the Windows 7 would say.
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Sep 8, 2012
I am unable to connect my xperia pro to my PC. P companion is not detecting the phone.
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Aug 17, 2010
Is it necessary to install anti-virus software on the X10? if so, does Sony recommend any particular application?
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May 23, 2012
i have a xperia neo (MT15i) and tree month ago i tried to unlock my phone so i went to wotanserver.com and did every thing it said
but i wasn't successful and my phone didn't unlock and when i turn on my phone i saw that my sim card isn't detected but it was detected in another mobiles i search in many websites to repair my phone but they couldn't help me but i understand what is my phone problem but i can't repair it i understand my sim wasn't detected because i tried to unlock my phone but my phone "bootloader unlock allowed" says "NO"?
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Oct 23, 2012
i am using xperia neo v for the past 9 months. its running stock ICS and its rooted. two days backs i was using my sim in my usb modem to connect pc and all was working fine.when i tried to put back the sim into my phone found, the sim was not getting inserted in the gap provided. after applying some pressure it went in and when i switched on the phone it was saying "Emergency Calls Only No Sim". i switched off the phone and tried to pull out the sim but it was like stuck there and was not coming out. after some serious pulling it came out. i tried my sim in another phone it was working fine and also tried other sims on my phone all the time its saying No Sim. after some attempts to insert and remove the sim now the slim slides in and out of the gap easily.after searching the issues in internet i updated the phone using sony update center but the issue still persists.is it an issue with the hardware? do i have to take it to the service center?
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Aug 5, 2010
The phone was not getting detected in USB.When I insert USB, I could see the charging LED glows. -So no problem with the connecting chord.I looked thro the forums.einstalling pc companion, rebooting machine, rebooting phone, soft reset - dint helpDevice manager (I am using Vista) shows two 'Base System Devices' - drivers are not working.I reinstalled pc companion, which inturn installed the drivers once again - No helpWhen I manually try to search the driver, nothing helped. Driver couldn't be found in both windows folder and the pc companionfolder I went to the sony service centre. They are showing me the phone is getting detected in their machine
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Dec 2, 2014
i have a sony xperia Z2 and i have recently detected a problem that it doesnt accept all simcards ... i Live in Denmark and i have tested with TDC and Lycamobile works perfectly but other networks like Vectonmobile or Lebara doesnt work
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Mar 4, 2015
I just returned home from abroad where I was using a local sim card rather than my own. When I use a different sim card, the settings inevitably get messed up. My phone now won't recognize my headphones after Throw kicks in. What happens is that I can get music to play if I manually stop Throw. As soon as Throw restarts, the music stops playing on my headphones and goes to my external speaker. My phone won't give me the option of disabling Throw. I've tried disabling Smart Connect, disabling the headphone compatibility app, adjusting settings in throw and Smart Connect, and still have gotten nowhere after hours wasted. Losing patience.
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Feb 4, 2011
My X10 minipro Phone is charging but not getting detected by Computer when connected by USB cable.Not even in PC Companion. tried removing battery,sim,memory card no change tried reinstalling pc companion no change tried detecting from device manager still no help
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May 2, 2011
My phone is detected as a CD drive. Is the problem with the phone or my computer?
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Mar 10, 2012
I upgraded my X-Ray to Android 4 and now when I take pictures with my phone and then open Media Go it does not detect them, nothing comes up in the tab "Camera roll", but there are pictures on my hone. I have uninstalled PC Companion and all and re-installed but there is NO CHANGE!
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May 23, 2012
6 mounth ago i tried to unlock my sim and i went to wotanserver.com website and i did everything that said but i didn't know that is not free so the program stoped in a few secondwhen i turned on my phone i saw that my sim wasn't detected and this text apeared "Emegency calls only.|No SIM card" and this yellow notify apeared in my notifiy barnd when i connected my phone to pc this window apearedn this 6 mounth i search for the solution for this problem and tried many ways but i hadn't any successso
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Sep 11, 2012
My Xperia x10 mini cannot detect my headphone.
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Jul 7, 2014
Since the last update (17.1.1.A.0.402) headphones are not detectend when connected to the phone.
It applies to the noise cancelling and standard headphones.
Headphones work just fine (tested on a different audio player).
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Oct 28, 2015
I bought an Xperia Z5 yesterday, and everything is working fine apart from my headphones not being recognised at all.
Firstly I tried my decent headphones which have an inline pause button which I've previously used without problem with my old android phone (Nexus 4), and the phone doesn't detect them at all, music still plays fully through the speakers.
I then plugged in an old pair with no inline controls, and they half played the music, (really low volume), with volume still coming out of the speaker.
I looked back at the issues seen on the Z3 and downloaded the soundabout app and tried to force the sound through the headphones, still nothing. I deleted the cache of the smart connect, chose the "music on the go option" and rebooted the phone.
Now I can get music properly through my old rubbish headphones without a button, but still nothing at all through my decent headphones with a button., with or without using the soundabout app.
Is this an issue with the headphone jack that i'll need to send the phone back for repair? Or is it a compatibility issue..(the headphones are "android" headphones so I find this doubtful? The headphones 100% work.
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Jul 21, 2015
Xperia Z3 just came back from repairs, apparently they did software upgrades and replaced a hard drive, now its not reading my memory card. It was fine before the repair though.
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Jan 11, 2014
I'm here because I have a problem with my brand new Xperia Z3, it does not detect my headphones (it's the Hyper X Cloud II). It detects other headphones.
It works with SoundAbout, but it's a pain to have the notification "hey buy me" everytime I switch on the headphones and it's a pain just to have to switch to listen to music.
That's why I'm here to ask you, is there a fix for this or not ? (I'm under Android 5.1.1, more precisely 23.4.A.1.232 and my phone is a D6603).
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May 21, 2011
on sd card settings screen it shows sd card available space but when i try to do something that requires sd card phone keeps saying "sd card not detected"
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Jan 16, 2012
I've started using the handset since last 3 weeks. It currently has software up to date (Android 2.3.4 build 4.0.2.A.0.42). Eveything was ok with this handset until last night. I've removed the SIM card and put it back and restart. It doesn't detect the sim card anymore. I've tried the SIM card with another handset. It workes fine. Also I've tried another SIM card with RAY. it doesn't detect the other SIM card either.CI
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Jan 21, 2012
My phone does not load, and gets stuck at the Sony Ericsson loading screen. Have tried to 'repair my phone' using PC Suite, however my phone is not detected at all by 3 different computers, and is preventing me from repairing. Phone appears to go into flash mode, black screen with green light after connecting while holding back button, but tries to boot a minute later (and failing to do so). Have tried multiple computers, installing/unintalling PC suite, SEUS, safe mode, windows xp (32 and 64 bit), win 7. Tried hard reset that I read about (start phone holding menu, back and power buttons) to no avail. Have tried 3 different usb cables. Why my computer cannot detect my phone? It seems bricked
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Mar 13, 2011
Phone was updated recently to Android 2.1, now the home WiFi network is not being detected by the phone now, all other devices are detecting this home network except my SE x10 mini/pro, tried to follow all troubleshooting points mentioned on the website but of no use now, repaired it about 2-3 times via web but not of no use...
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Jul 3, 2014
I was excited to receive my e-mail yesterday regarding my available Lollipop Z2 update availability. Sat down, opened PC Companion on my Windows 7 laptop, made a backup for settings (no photos or apps), and then proceeded to receive the update.
PC Companion asked me to keep phone disconnected and that it would notify me when to connect (nice too)...
I started the download, but apparently the laptop went into sleep mode (not plugged to wall), which was another reason not to have phone connected (battery drain due to Z2 charging until 100%)
The rest is blurry, but when I woke the laptop up, it stopped downloading at 51% and kept extending the duration timer.
Proceeded to restart the laptop, but when I attempted to connect the phone... nothing. It charges fine, but is never detected by laptop. The Wireless Media Transfer option was still working, but it would refuse to download Update (as if USB connection was needed). Tried installing on another PC (with admin priviledges) and no go.
Phone never started update... works perfectly with that exception. MTP, MSC, USB Debugging, nothing works). Helium doesn't work. Nothing!!!
The Lollipop update was not destructive (no erasing of phone data), but it seems that I will probably need to reset phone.
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Apr 20, 2012
I bought my Xperia NEO few days back and m having Wifi connection problem. My mobile detects a network properly but when I connect, it shows status Conecting, then it switches to Scanning and in the end shows Disconnected. I've tried it on several hot spots but to no avail. Whether it is sensor problem or some software issue or what shall I do.
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Jul 27, 2011
I cannot install PC companion from either of two laptops - am just getting "404 - not found". Might this be a security/firewall problem? I am running Kaspersky anti-virus plus Tune-up Utilities.
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Feb 17, 2012
Is there a way to get PC companion updates over the air I have a data plan
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Mar 7, 2012
When I connect my phone with my pc via pc software "PC Companion", it did not recognise my device, driver MTP didnt install in pc.how can i connect with pc companion.
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Mar 16, 2012
I can't install PC companion 2.10.027 on my Windows 7 Ultimate / 64bit system.Until this version was released I was using version 2.02.002 and it was OK. Recently, the update to the new versin was requested and it failed.After this, I have uninstalled the old version, so now I can't use any version of PC companion .I was trying many times to install the new version using Startme.exe on my phone and the downloaded PC Companion_2.10.027_Web.exe. The result was always the same - the installation was starting by displaying the title page of the new version and then was dying after a few seconds.When I reinstall version 2.02.002, it installs successfully, but before allowing to be used, it demands the update to the latest version, which, of course fails.I was trying to switch off all my firewall before the installation (without any change ).After each installation failure, the system log shows some error in NewUI.dll.
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May 5, 2012
i installed pc companion from the web, then i click en any function, a windows go out, and said: this aplication can be installed, try later; i installed from the cell phone too, whit the same result.
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Apr 5, 2012
I am using 2.3.4 and I have no plans of using ICS on my xperia neo (SI :1246-9893). My query is if I continue use GB 2.3.4 and some time if I need to reinstall same GB 2.3.4 then can I able to update with update service or PC Companion???As per my knowledge it will always point to latest update. But I want to keep GB 2.3.4 as along as I am happy with it
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Sep 7, 2010
i un-installed pc companion form my laptop. but when i tried to reinstall it its shows "reparing pc companion" and it is not installing.
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