Xperia Z5 :: Forgot Home Screen Passcode

Nov 7, 2014

i have sony Xperia z5 , i forgot my home screen passcode, so i'm trying to repair it using Sony PC Companion , everything works fine until it uploaded from PC to Mobile , then i get this message ( Unable to download your Device software. Please check your internet connection or try later.) , and when click on ( cancel ) this window appears shown in the Photo attached, i disabled my antivirus and firewall, i tried a different PC , i even tried a different Internet Service Provider

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Dec 8, 2014

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I've recently got my Z5 (upgrade from Z3) literally on Monday 23rd Nov.

I've loaded most of the stuff I had on my Z3 and not loaded anything else that I didn't have on the Z3 (eg. Apps).

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I was using my phone to record something earlier; the battery died while it was filming! I have got the phone charged up and turned on, but I have no home screen. I can access the camera by holding the button on the side, I can access the drop down menu/settings, but that's it.

I have tried holding the power and volume up buttons for 10 seconds; the phone turned off, the time reset, but then went back to normal (time). Still no home screen.

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