Xperia Z3 :: Proximity Sensor Doesn't Work And Screen Stays Always Off During Call
Jul 3, 2010
Just bought an Xperia Z3+,its been 4 days from now and since i did all updates,my proximity sensor doesnt work and screen stays always off during call and i cant bring it back.And i cant even end or close the call if the other part doesnt end the call.Sometimes it work and sometimes not.I dont use any cover or protection.I also did repair with Sony PC Companion,but still nothing.
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Mar 21, 2015
proximity sensor doesn't work in my z3 then i went to settings >about phone > diadnostics >test device > ear proximity it doesn't work also. i dailed *# *# 7378423#*#* >service tests > proximity switch > it shows proximity switch off.
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Dec 21, 2010
My X10 with 2. 1 doesn't lock the touch screen when I'm on a call. When I'm done with the call the phone is in various places on the phone book. The phone is set to lock at 2 minutes for various reasons and I don't want to change that only when I'm on the phone call.
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May 21, 2014
My screen goes black during call as normal. But the screen can still register touches. This made me end call (via my face) several times!
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Jul 21, 2013
Issue with the proximity sensor shutting the screen off when you're about to key something in or multi task while on a call? The phone keeps shutting the screen off while I'm on call. This usually happens when I have to use the phone to search for something or enter in a number, multi task, enter extension ...
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Jun 8, 2010
When you are using bluetooth headset, the proximity sensor doesn't work? Is it a bug in Android v2.1 or am I missing something? I'm using MW-600 with X10i Android 2.1 if that matters.
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Mar 3, 2015
When i make a phone call my screen turns black even though i did not put the phone next to my eat et therefor i can cancel calls. Secondly i cannot make call or text, i cannot make any successfull calls because it says my call barring is enabled, but call barring is currently diabled at the settings.
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Jan 27, 2014
My Z2's goes black while calling. When I took the diaganostics the proximity sensor is always ON. never turn off. What should I do ?
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Nov 12, 2012
When I make a phone call, or accept a phone call, it seems my phone locks the screen completely, as if I had it next to my ear (i.e. the proximity sensor), even when I don't have it anywhere near my head.
I cannot end a phone call, or switch to loudspeaker etc. - nothing.
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Jul 3, 2010
I wonder if majority of dropped calls on iPhone 4 is the result of "proximity sensor issue" and not "antenna issue."
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Jul 4, 2010
I noticed that if I cover the sensor with my head or my ear, it does not work, but if I use just about anything else that does not interfere with the capacitive touch screen then it works fine. Does your new phone do this too?
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Aug 2, 2012
I have a One S, about a month old. Since practically new I've noticed that when I make a call and use speaker phone the proximity sensor (dull rapidly flashing red light) turns on but doesn't function during a call, when the call is ended the proximity sensor is still turned on until I either restart the phone or make a call without speakerphone and end it. Making a call without speaker phone the proximity sensor functions correctly and turns off when the call is ended.
I have asked HTC support about this, they have recommended clearing cache partition through boot menu and clearing HTC sense app data, neither have worked and they are now suggesting the phone be sent for repair. Would you agree that this could be a hardware issue or is it more likely a software issue since proximity sensor functions normally unless the speaker phone is used?
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Jul 23, 2010
I thought everyone might like this one. My wife has incredible problems with the proximity sensor on her i4, and last night she came up with a solution. I thought it was pretty clever, so I am passing it on here. She said that when she was in a call somehow she got switched to contacts (we all now how this happens, but she was unsure what she had done to make it happen) and had the green bar at the top (press to go back to active phone call bar). I explained she had gone into the contacts section of the phone while on a call. She found that since the phone activities were no longer on the screen, no more mutes, hang-ups, face dials, etc. occurred for her no matter what she did. So for the time being her resolution (although this is basic, it will work for everyone) is to leave the active call, while still on the call, to keep the phone actions from being activated by her face while on a call. it works for her, makes her happy, and we were able to talk for an hour without any of the past problems (she is across the country and no where near an Apple store to have them look at it, so in the meantime this will work for her). So if you find yourself in this position, it may be a handy work around in the meantime while waiting for the official fix from Apple. I just though it was a clever idea (usually she doesn't think about things like this) and since it works for her and enables her to make calls without problems, I am ecstatic (at least maybe she will stop complaining about the issue, yet I have to remind her that SHE was the one that wanted the phone so bad, and now she has it so bad!)
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Oct 5, 2012
For one weekn now the display won`t turn off while recieveing or giving calls on my sgs2. I know the proximity sensor is responsible for this, but it seems to work properly, as i tested it in LCD test mode (dialing *#0*#). I`ve tried restarting it or looking for any possible setting, but nothing works.
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Sep 11, 2015
LG g4 proximity sensor always on when screen is turned off.
If the screen is on, but before unlock, proximity sensor is on as well. It will turn off only after unlock the screen to home screen.
Will it cause battery drain and infrared light burned out/dead after being *"ON" all the time?
It is infrared, so you can only tell if you use another camera or phone look at it. it is easy to test, just look proximity sensor with another camera or phone camera (that can see infrared, can be test with your TV remote)....
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Apr 15, 2015
Motions sensor doesn't work after update....
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Nov 8, 2011
Clean boot (restart), the proximity sensor works fine (when on call it turns screen off, when moved away from face screen on). As soon as I make or receive call via bluetooth (Motorola brand btw.) The proximity sensor stops working. When on call it will not turn the screen off... Rebooting the phone will fix until a call is made/received via bluetooth. This was confirmed with other Moto phones (Photon...) as well as different bluetooth devices.
Atrix 4G / 2.3.4
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Apr 26, 2011
When talking on the screen are activated any keys - the media, the button to turn off the microphone. Sometimes when you dial and put the phone to the ear he cut off talks. Proximity sensor works and the screen fades to where my ear. I do not know how to obtain it but it is very nasty. Version of software after the update is 30.0.003 but the problem remained.
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Jul 19, 2015
So I cracked my phone a while ago, had the screen replaced at a local place and the screen looks fine, the phone functions almost 100% perfectly.
The thing that bugs me is that the phone seems to have the proximity sensor always on. When I answer a call, the screen turns black, and I am unable to turn the screen on until the call ends. I would rather just have the proximity sensor completely off. I just want my screen to be on when I'm on calls, or at least able to turn on with the power button.
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Sep 6, 2012
I accidentally dial a number and the entire phone locks, I cannot end the call and I cannot do a hard reset.
I really do not want to learn how to live with this sensor. I would just like to switch it off.
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Sep 27, 2011
I have noticed that when I start a call and put the phone to my head (or hand above the sensor) that the screen stays on. I do know that the phone's "pocket mode" works, which tells me that the proximity sensor is functioning. Faulty or non-existant software for the phone app?
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Jan 21, 2011
My problem is that when starting calls I put the phone to my ear and it is muted. The other end hears me, but I dont hear them. This happens most of the time, but not always.I have tested the proximity sensor and the test is OK most of the time and across most of the screen.But since this is creating such frustration, with customers loosing me on the phone, I just want the phone to work as it does on my old HTC Touch Pro:When starting a call the screen automatically goes blank and I cannot accidentally touch the mute button or anything else.Can I do this on my X10 Mini Pro?Alternatively, can I move the mute button to somewhere else on the screen or remove it entirely?
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Apr 4, 2011
Proximity sensor for x10 mini pro is not working on call. Checked on Secret Menu service test. It says that proximity swith is OFF.
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Dec 17, 2012
Proximity sensor in my lumia 920 turns the screen off even when i am holding the phone in my hand and am looking at it. It should turn it off only when I hold it up against my ear.This is verry annoying as I cannot get to the incall screen at all, not even to disconnect the call. I have to wait till the other party hangs up so that my screen can return back.
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May 29, 2011
I can't seem to get my screen to turn off during phone calls on this phone. Is there a proximity sensor setting I'm missing or is this a bug?
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Apr 14, 2012
During outgoing calls, the screen rarely, if ever, turns off due to the proximity sensor - I need to manually do it using the screen lock button.However, with incoming calls, the screen turns off fine (due to the proximity sensor).For both incoming and outgoing calls, it is often impossible to get the screen to light again once it is off.Initially I thought my proximity sensor might be faulty, but the proximity sensor works perfectly in the diagnostics app. So it seems to be a software issue.
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Apr 13, 2015
The flip cover I'm using is the Wireless Charging Cover WCR14.I downloaded auto screen off with flip cover, but it doesn't seems to work properly.It does turn off if I cover my finger on the sensor, and if I somewhat close my cover at an angle. But, when I close the cover fully, it turns back on.The apps I tried was Gravity Screen, Auto Screen On Off and Smart Cover Lite.
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Nov 13, 2010
1) I want to change the proximity sensor settings i.e. turn off or on. apart from the secret menu is there is a way to do in x10 mini. I am using droid 2.1
2) When one receives an sms an envelope icon appears in the notification bar. how do we disable that feature.
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Jun 28, 2010
When i'm on a call, with the phone to my ear, the screen wakes up and FaceTime/Speakerphone suddenly turn on. Anyone else getting this? And I had the 3G before so i'm not 'holding it wrong' or anything..
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Mar 5, 2015
On my S4 it would hang up the call without me having to wait until the screen came back on which I liked better .
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Jun 18, 2015
Getting used to the new look with lollipop but ever since the upgrade my screen goes black and doesn't respond at all during a phone call. Have tried pressing all the buttons but always have to wait until the call ends. This makes it worthless during calls, especially if there is an automated system. The only time it does work is when using Bluetooth.
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