HTC One S :: Proximity Sensor Turns On But Not Functioning During Call Using Speaker
Aug 2, 2012
I have a One S, about a month old. Since practically new I've noticed that when I make a call and use speaker phone the proximity sensor (dull rapidly flashing red light) turns on but doesn't function during a call, when the call is ended the proximity sensor is still turned on until I either restart the phone or make a call without speakerphone and end it. Making a call without speaker phone the proximity sensor functions correctly and turns off when the call is ended.
I have asked HTC support about this, they have recommended clearing cache partition through boot menu and clearing HTC sense app data, neither have worked and they are now suggesting the phone be sent for repair. Would you agree that this could be a hardware issue or is it more likely a software issue since proximity sensor functions normally unless the speaker phone is used?
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Dec 17, 2012
Proximity sensor in my lumia 920 turns the screen off even when i am holding the phone in my hand and am looking at it. It should turn it off only when I hold it up against my ear.This is verry annoying as I cannot get to the incall screen at all, not even to disconnect the call. I have to wait till the other party hangs up so that my screen can return back.
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Apr 14, 2012
During outgoing calls, the screen rarely, if ever, turns off due to the proximity sensor - I need to manually do it using the screen lock button.However, with incoming calls, the screen turns off fine (due to the proximity sensor).For both incoming and outgoing calls, it is often impossible to get the screen to light again once it is off.Initially I thought my proximity sensor might be faulty, but the proximity sensor works perfectly in the diagnostics app. So it seems to be a software issue.
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Jul 3, 2010
I wonder if majority of dropped calls on iPhone 4 is the result of "proximity sensor issue" and not "antenna issue."
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Jul 21, 2013
Issue with the proximity sensor shutting the screen off when you're about to key something in or multi task while on a call? The phone keeps shutting the screen off while I'm on call. This usually happens when I have to use the phone to search for something or enter in a number, multi task, enter extension ...
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Dec 21, 2010
My X10 with 2. 1 doesn't lock the touch screen when I'm on a call. When I'm done with the call the phone is in various places on the phone book. The phone is set to lock at 2 minutes for various reasons and I don't want to change that only when I'm on the phone call.
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Jul 3, 2010
Just bought an Xperia Z3+,its been 4 days from now and since i did all updates,my proximity sensor doesnt work and screen stays always off during call and i cant bring it back.And i cant even end or close the call if the other part doesnt end the call.Sometimes it work and sometimes not.I dont use any cover or protection.I also did repair with Sony PC Companion,but still nothing.
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May 21, 2014
My screen goes black during call as normal. But the screen can still register touches. This made me end call (via my face) several times!
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Mar 3, 2015
When i make a phone call my screen turns black even though i did not put the phone next to my eat et therefor i can cancel calls. Secondly i cannot make call or text, i cannot make any successfull calls because it says my call barring is enabled, but call barring is currently diabled at the settings.
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Oct 5, 2012
For one weekn now the display won`t turn off while recieveing or giving calls on my sgs2. I know the proximity sensor is responsible for this, but it seems to work properly, as i tested it in LCD test mode (dialing *#0*#). I`ve tried restarting it or looking for any possible setting, but nothing works.
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Nov 8, 2011
Clean boot (restart), the proximity sensor works fine (when on call it turns screen off, when moved away from face screen on). As soon as I make or receive call via bluetooth (Motorola brand btw.) The proximity sensor stops working. When on call it will not turn the screen off... Rebooting the phone will fix until a call is made/received via bluetooth. This was confirmed with other Moto phones (Photon...) as well as different bluetooth devices.
Atrix 4G / 2.3.4
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Apr 12, 2012
I am listening to music, no matter which app, and if i get a call after I hang up my speaker phone turns on and plays the music as well as the headphones or speaker I have plugged in. I use Pandora, internal music player or power amp. The only way for it to stop is by restarting completely.
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Sep 11, 2015
LG g4 proximity sensor always on when screen is turned off.
If the screen is on, but before unlock, proximity sensor is on as well. It will turn off only after unlock the screen to home screen.
Will it cause battery drain and infrared light burned out/dead after being *"ON" all the time?
It is infrared, so you can only tell if you use another camera or phone look at it. it is easy to test, just look proximity sensor with another camera or phone camera (that can see infrared, can be test with your TV remote)....
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Nov 13, 2014
My phone no longer goes black when I put it up to my ear to talk on the phone. What could the problem be?
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May 19, 2015
My problem is the screen goes blank when making a call and does not wake up. I cannot therefore use the keypad or terminate a call.I replaced the screen a while back and everything worked fine for 5 months until now.I am looking to disable the proximity sensor as it does not work so the screen is then on all the time when making a call.I have not been able to do it through settings so is there an app that would do the trick.Model is D855
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Apr 29, 2012
When talking on my iphone4, I continually push buttons on my phone with my face.I've learned it,s a problem with the proximity sensor. Is there a fix for this problem.
Info:
iPhone 4, iOS 5.1
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Jun 25, 2010
Noticing someting wierd with my new iPhone 4 - the proximity sensor doesn't seem to work well (or at all..)When the phone is up against my ear or if I'm cradling the phone between my ear and shoulder the proximity sensor should disable the screen and touch controls until it detects that I've pulled the phone away from my head. My iPhone 3G excelled at this. My iPhone 4 however seems to want to keep the screen on at all times, causing "cheek dialing" issues, mostly trying to initiate FaceTime.
Anyone else experiencing this?
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Jun 25, 2010
So I've had my iPhone 4 for a day or so now and have noticed the proximity sensor is much weaker and you have to be pushing your head against the actual phone and that when I have speakerphone turned on the mic does not work. This problem is only confined to speakerphone, the mic works in every other situation even on skype speakerphone works.
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Jul 5, 2010
I have fixed my proximity sensor and can now make calls without hanging up/muting etc. I was having severe problems with the proximity sensor on my IPhone 4. During calls my ear was hitting mute, end call, face time etc. Today I had the hardware replaced at a retail store and restored a backup. The problem remained. Then I read a post on this site suggesting resetting the network settings and thought, why not, Apple had no fix.
Before I started I tested and recorded that the proximity sensor required my hand to be about 5mm above the sensor before it kicked it and blanked the screen. Then I used Settings/General/Reset/ Reset network settings. After this the proximity sensor worked at about 3cm under exactly the same conditions. I have continued using the phone including setting my WiFi password which had been cleared.
This wont clear everyone's problems but: As it takes 30 seconds and doesn’t wipe your phone, give it a try before sitting on the phone to Apple, driving to the Apple store etc. Besides they don’t have a fix yet. My testing pretty much proved that for me, changing hardware didn't help but a configuration change did. Therefore even though other users may have other setting, which in combination with a complex bug mean this fix doesn't work for them, it is a software bug in some cases, probably most. So Apple should work this out in the end and post an update to the OS.
If this fix doesn’t work for you and you want to do something, test your sensor by starting a call, leaving the speakerphone off and putting three fingers over the top of the phone covering the entire phone above the screen. If the screen blanks when your hand is close but comes on when less than a couple of centimetres away, then see if a software fix helps. Take a backup and then wipe the phone and then retest.
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Jul 12, 2010
My big beef with the phone is the proximity sensor and if I'm in a call longer than 5 minutes, I can pretty much rock the phone off my ear ever so slightly and the screen comes on. My only fear is that once I get it there, the genius won't be able to replicate my problem and tell me it's fine.
Basically I'm asking for advice/tips on what to say to this guy (I've never been to an Apple Store and I haven't heard how nice the people are in the Florida Mall) so I don't overreact to whatever this guy is going to say to me.
I'm also curious to know if anyone else has had Apple replace the phone for this specific issue because I seem to be the only one out of my batch of friends that is having this problem. Even when I use their phones, I cant seem to find an issue.
Again, any advice is greatly appreciated.
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Jul 13, 2010
I've noticed that when I talk on my left ear (which is how I always talk), I have CRAZY problems with the proximity sensor. I cannot go through even ONE call without either putting them on speakerphone, hanging up, going into contacts or dialing numbers by accident.However, when talking on my right ear, no problems at all it seams. I don't know why but it's annoying as I can't talk on my right ear, it just doesn't feel right and I'm not used to it.What have your guys' experiences been with this?
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Jul 16, 2010
Did 4.0.1 fix your proximity sensor?
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Jan 20, 2016
I have an LG G4 since December 2015 and like many people I found out that "Double tap" to wake the device does not always work.So, I ditched this feature and used only the power button to wake the device.The problem is that even the power button does not always wake the device, many times, a second push being needed to successfully wake the phone.I even called LG support and scheduled a visit to the service center.
Today I think I found the reason why the power button does not always work, at least for my device.I usually leave my G4 with the front facing down, on the desk.When I hear a notification alert or the phone rings, I grab the phone and press the power button while it is still facing down on the desk. Many times in this situation the phone will not wake up.So I started thinking it has something to do with the proximity sensor.To test this, I covered the whole top of the phone (front side) with my palm and pressed the power button. No matter how many times I would press it, the phone will not wake up. At this moment, I will start distancing my palm from the phone while pressing the button every second.Only after the palm is at a considerable distance from the proximity sensor would the phone wake up.I thought about a feature in Android "prevent accidental wake up" but Marshmellow does not have this feature or I could not find it in Settings.
I tried searching the web for other G4 users having the same problem, but found none. Found a couple of posts about the button being defective and a couple of posts about screen protector causing the screen to not wake up after a call or interfering with taps on screen.
So the question is: It is normal for the phone to NOT wake up using the power button if the proximity sensors detects something close to the phone, like the surface of the desk?I could understand "Double tap" not working while proximity sensor detects something and that is why I am not using that feature anymore, but power button?It is working as intended? It is only my device?
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Jul 19, 2015
 So I cracked my phone a while ago, had the screen replaced at a local place and the screen looks fine, the phone functions almost 100% perfectly.Â
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The thing that bugs me is that the phone seems to have the proximity sensor always on. When I answer a call, the screen turns black, and I am unable to turn the screen on until the call ends. I would rather just have the proximity sensor completely off. I just want my screen to be on when I'm on calls, or at least able to turn on with the power button.Â
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Sep 6, 2012
I accidentally dial a number and the entire phone locks, I cannot end the call and I cannot do a hard reset.
I really do not want to learn how to live with this sensor. I would just like to switch it off.
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Mar 30, 2012
I got my nes iPhone 4s like a month and a half ago. After 2 weeks the proximity sensor stopped working, I took it to my carrier and the held it for a month (they say it was sent to Apple), they said they fixed it but that issue remains. I've tried all kinds of resets but nothing is working,
Info:
iPhone 4S, iOS 5.1
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May 31, 2012
last week i upgrated my Hardware form 4.1 to 5.1.1. Until this time everythings are ok. On my old firmware my proximity sensor working Good but in my new hardware not working. My iPhone is black and o tried all the things restarted, reset, restored, and turned my old firmware but nothing... Everythings goes the bad. Yesterday in my room and it was so dark i saw on dial screen top the loudspeaker a red light if i close dial red light is closing if dial a number red light is turning on i thing the proximity sensor is working as technique,but not working as software bug what can i do?
Info:
iPhone 4, iOS 5.1.1, Proximity sensor not working
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Dec 4, 2014
So I recently upgraded to IOS 8.1.1 and since I made that update with my iPhone 5 32gb my proximity sensor has stopped working and has caused me to face time or end calls or mute conversations with my cheek while on a call. I have done a soft reset, and rebooted numerous times and the problem persists.
Info:
iPhone 5, iOS 8.1.1
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Jun 22, 2014
proximity sensor not working on ios 7 in iphone4.can i downgrade to ios 6?
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Jan 31, 2010
I've had an iPhone 3G for one year and a half. I Opened it up a few months ago to change the back cover, which was broken; and I broke a bit the plastic piece of connector 3 of the mother board (see at the Attached image); However, It worked perfectly... Until now, that I've reopened my iPhone to change again the backcover (false covers aren't very good...), and when I finished... Noticed that the earpiece is not working! I can't hear anything while calling! I know that the connector 3 of the screen is the cause, because proximity sensor isn't working neither...
But my question is:
Is there any way to know which part of the "connector 3" has been broken? The MoBo, or the Screen Flex? Because if it's the second, I can replace it for a few bucks, but if not... :S Or... Is there any other connector that I could damage or put badly, so they are doing contact with wrong pieces, etc etc? Notice that I had to disarm the whole iPhone to change the cover... So perhaps.
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Feb 14, 2010
Earpiece and proximity sensor do not work. I can hear people fine when they are on speaker. The screen does not turn off when I place my hand over it.
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