Xperia Z2 :: Camera Won't Work - Screen Is Black On Opening App
Jul 6, 2014
I've had my Xperia Z2 for about a month, three days ago the camera wouldn't start. When I open the app the screen is black. It's also the same if I try to start the camera using Instagram or Snapchat. I've tried to restart the unit and cacheclan phone to see if storage was the problem. I`ve also tried to connect to the "update service" but when I hold the "volume down button" and connect the usb I get a message that the program can't find the unit. Starting to be a bit frustrated. I'ts just problem with the front/main camera, not the small one.
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Jun 6, 2014
A couple of days ago, my I tried to open my camera and it just get black. I tried opening every app that use the camera but all of then just get black. 2 hours later the camera came back to normally. It have happened 3 times this week.
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Oct 16, 2015
Main camera doesn't work.
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Sep 26, 2015
The camera does not work me the screen goes black.
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Oct 8, 2015
Front cam isn't available after updating to 5.1.1, is there any patch or fix for this?
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Apr 7, 2015
I'm facing problem with my Xperia Z2 after updating to lollipop 23.1.A.0.726My front camera stopped working, when I try to switch to the front camera the screen goes to black.I made restore factory settings, repair by Sony pc companion
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Jul 10, 2015
My xperia z2 camera isn't working. When i open the camera, only show the black screen with camera key and settings and take pictures but it is just black. The front camera is working well.
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Jan 15, 2016
I was taking some picture and suddenly I got a black screen. Then whenever I use the rear camera it gives me only black screen if I tried to take photo it took a while then give me a defect photo that i can't open. It doesn't work for both photos and videos. The front camera works fine. I noticed also that I have an issue with the flash too that when I open it I can't close it except with a restart.
I have tried the following:
1-) force shutdown with power button and volume up
2-) force shutdown with the off key.
3-) factory reset
4-) repair through pc companion.
but unfortunately all doesn't work.
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Aug 18, 2014
From 10 tentatives that I tried to open the camera, in 4 times the camera crash ... A black screen occur, until the message "App camera must be closed" or a lot of red/pink lines occurs in the image and freeze the camera app too.
I saw red lines with my S3 with Cyanogen OS ... It's appears conflict between software x hardware...
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Aug 17, 2011
For no apparent reason, the screen background changes to black and when it does this, I am unable to do ANYTHING at all.....I don't even get txt/call alerts. I tried installing the PC Companion to check for updates and altho it shows on the PC, it didn't register on the phone. I've just spent over an hour fiddling around with it and searching for a solution on the net and now it has suddenly decided to work!
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May 26, 2015
I have Z2 with latest 5.0 build (28). 1-2 days since i updated my phone, camera app stopped working. I open it and it's just a black screen with control buttons. It doesn't make pictures. I tried to reset my phone with PCC, but problem stayed. I downloaded other camera apps from Play Market and they also didn't work, then i turned off stock camera app (in settings) and other camera apps worked fine. When i turn stock camera app back it works for some hours and then again black screen.
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Feb 4, 2011
Newbie here with a brand spanking new Xperia 8.This may seem petty, but on the camera viewing screen there are two black lines down either side, similar to a widescreen TV broadcasting a show that is in a non-widescreen normal format.
I have convinced myself that I have done something to make this happen and that it wasn't like that at first. So my question is, can these be removed in some setting somewhere is this how it actually is all the time?
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Feb 20, 2015
I have bought Xperia z3 for 2 months. I have just noticed something that might be a problem with my camera.
In camera mode (both video and camera) sometime the screen shows soft black wave running from top to bottom (for more understanding about "black wave" just like when you focus the camera on TV screen). However I didn't focus my camera on TV screen anymore. The problem last for 1-5 minutes. When this problem occurred If I go on and take a photo sometime the wave could be captured into my photo as well but mostly these running black wave can not be captured into the photo.
(I have attached a photo taken when the running black wave problem occurred and this time it was captured in my photo.
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Oct 22, 2014
My phone frequently returns a message "Error! Camera not Available!" when opening any application which uses a camera. This happens specially when the applicatons that scan barcodes are used ("AT&T Code Scanner", "OK Scan"), but not exclusively. Among the apps bringing the camera to a crash there are some of good reputation, like for example "Perfectly Clear". In the emergency mode the camera works OK.
The issue is the same as in this thread for Z1, however it disappoints me that the same happens in Z3 which is so much newer.
The support advised me to clear the data for the camera (Applications menu) and restart the phone. No dice, so they advised to reset the phone to factory defaults. I did it twice, due to after the first time I found exactly which apps caused the problem. It took me a day to restore everything to the original state .
Afterwards, the camera was stuck by "Perfectly Clear", a decent app written by a "Best programmer". I was depressed.
However, there is a solution: simply clearing all the apps running in the background (["three permanent keys in the bottom" | "two rectangles" | clear all], or [an icon with a green brush]). This works without a restart.
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Dec 2, 2014
It's my boyfriend's iPhone & we've dropped it plenty of times in the past going on 6 months now, so you can imagine it has plenty of cracks & the back had come off to where we taped it back on. Recently - a few days to a week ago I dropped it & it seemed fine until I tried taking a picture of our cats and the camera opened to a black screen. Everything else works fine except the speaker when we call out we have to put it on speaker for someone to hear us - already tried cleaning out all the ports. I don't want him to go to the iPhone store and have them complain about all the issues wrong with the phone and go extreme bill on him either. Yes I have tried restarting his phone, I just don't want to completely reboot it when it's under his mom's account & her iCloud. & The front facing camera works.
Info:
iPhone 4
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Aug 18, 2010
I updated my N97, and after that my phone did not work properly, the old version was 2.0 and the new is 2.1, the charging light did not work and i get black screen when i turn my phone on.
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Apr 19, 2012
my iphone4 camera screen is completely black when i turn the camera on. it just started today. up until last night it was working fine. if i switch the camera to reverse side towards me, it works fine as well. only when it's towards the object, the screen is totally black. what should i do?
Info:
iPhone 4, iOS 5.0.1
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Nov 24, 2011
1) the screen doesn't lock anymore; i mean the slide to unlock thing doesn't appear : when i lock the phone the screen just goes black but when it's in my pocket it unlocks itself and start messing around like calling by itself!
2)the central button now only lights the screen; it doesn't go back to the main screen anymore! i have to use the button <-- (back) as many times as i entered in a folder to go back to the main screen..
3)the phone doesn't ring anymore! i can listen to music or whatever but it will just vibrate when someone calls me! also when I try to change the sound level with the side buttons, even if i go max, it will say :Ringer Volume silent ringtone selected
4)the camera crashes as soon as i open it, it's just black as if something was blokcing the camera.. the only option reamaing is to turn off the phone and then reboot!
5)by the way when I press the shut off button usually you have 3 choices : *plane mode *power off *xxxx (i just can't rember what it was)well now i only have one option: power off!
6)Oh btw it has already happened to me a few days ago; after much searching in the internet with no answers i simply did the 'factory data reset' thing and it worked!
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Oct 17, 2010
I recently bought X1-mini, from the day 1 onwards, while opening the camera the phone was getting restarted (its happening sometimes)...Can anybody having this probelm, i'm using Adroid2.1 update.
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Aug 22, 2010
Whenever i try to open the camera of my w580i,there's nothing to display,just black screen.nothing's blocking the camera.how to fix this?
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Apr 11, 2015
Why does the camera in Xperia Z3 open directly in landscape mode? How can I prevent that and keep it in portrait mode?
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Aug 9, 2015
I live in Curitiba, Paraná. I've been complaining about a Sony Xperia smartphone Z3. I purchased 15 days. The same has been exposed to splashing water (shower), which is acceptable because the equipment is designed for these situations splashes and even submersion, to its limits of course, had the same problems on the 09/08/15 03: 29 am began an endless vibration, even turning off the machine vibration remained and after endless vibration, 05:00 am it stopped and did not return to vibrate, but began another breakdown, celebrates open the camera unintentionally, the which it was in this condition when I got to this point of the complaint, (5:15 am) and so far did not return open.
I believe it is a problem in sealing the camera button, as it was for him that the problem manifested itself. I now believe that if there was water into the unit, the motherboard was damaged, so need immediate replacement device, for me the device is an essential commodity. I look forward soon return Sony's what should I do in this situation, since the device has addiction but not stopped operating (for now).
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May 6, 2012
My iPhone 4 is 4 months old and the rear camera hasnt been working, the flash didnt work for a while, but now its working .my camera will show a black screen with all the buttons and stuff at the top, cant use front camera either, do i need a new rear camera?
Info:iPhone 4, iOS 5.1, White 16GB
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May 30, 2012
The screen on my phone is black when using the camera but the photos come out normal. How do I get pic on screen to show up?
Info:iPhone 4 (8GB)
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Jun 13, 2012
my screen is black when I try to use my camera
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Mar 22, 2010
Problem 1:
The camera doesn't work. I open the camera application with both methods (button on side and icon in apps) but it does the red dot thing in the corner for about 4-6 seconds then disappears and applications tells me the app is running. I try to go to the app but it wont go on it.
Problem 2:
The green key, dialler and contacts icon on the home screen do not work at all. I have no way of opening my dialler as there is no option for it.
I updated my firmware to v40.0.005 last week. Please be aware the problems were both there BEFORE i made the update and are still here after the update.Is there any way of doing this without soft/hard resetting. Also, does soft/hard reset mean you lose the data in an app (eg your high scores in a game like bagatelle)?
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Jun 7, 2010
Recently I purchased an E75 off of Ebay. The problem is, whenever I try to utilize the main camera, all I see is blackness. The viewfinder does not seem to work at all. Scrolling through the camera toolbar takes a while and tooltips remain on the screen without fading away as they supposedly should. I have tried taking picture regardless of the issue, but I recieved an error message which says "Unexpected error has occurred. Restart your phone." or something similar. I get the same result in Video Mode.I have done hard resets and firmware updates to the latest firmware possible, but to no avail. What could it be? Would I need to take it to a Nokia Care Center?
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Mar 16, 2010
when i open the main camera slide, there is black screen shown and cant view anything ... the after a while,this sentence appears: "an unexpected error occurs, please switch the device off and restart".. what happens to it? how to solve this problem~~ thanks in advanced...
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Sep 8, 2011
On sunday my phone was water damaged in an accident at work and wouldnt switch on again. took the sim card, memory card and battery out and left in airing cupboard to dry out over night. monday morning it started up fine and seemed to be working normally, the only problem being that the battery life is now serverely reduced. used the camera to take a photo at 12.33pm on monday, camera was working fine. last night (wed) i downloaded an app called who is it led and also noticed another app had appeared which was a free torch light, which eminated light from the camera flash. i then went to use my camera, the screen comes up with the geotagging location and menu bar at the bottom but says cannot load camera due to another appliction being open. check and retry to open camera and same message again. then uninstall the who is it led and the free torch app and reboot. try to load camera and the menus come up but the screen is totally blank and the camera soft key on the touch screen wont work. tried rebooting, taken battery out and sim card again several times but still no joy.
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Jun 23, 2015
When I open camera on my s5 it shows black screen and camera does not work. today i have taken it seriously as i was trying to open my camera for a urgent purpose and it did not work. if i do not get it fixed I will throw it away (all android phones) for forever.
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May 1, 2012
When I try to open my camera the screen It's totally black the only way I wan see my Pictures is to look in my photo file...
Info:
iPhone 4S
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