Unknown Other Storage On IPhone 5s
Sep 2, 2014
I have tried to back up my iPhone and re-sync to remove data that I don't understand on my iPhone. There are over 5GB of "other" storage on my phone and I can't load my music because of this unknown stuff. How do I get rid of the "other" storage?
Info:
iPhone 5s, iOS 7.1.2
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Jul 18, 2015
I'm facing this problem since the first M Preview, I recently updated to the preview 2 hoping that problem wold be fixed but it wasn't.
The default mass storage device label shows Unknown instead the device's name (Nexus 5), I'm not facing this issue on my Nexus 4 running 5.1.1 stock so I don't think it's an adb driver issue. I've tried to update the drivers to the latest on Google page, but no success.
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Jun 2, 2014
I have an iPhone 5 and its at full capacity. Mostly due to my large music library. I noticed I can increase my iCloud storage to up 50GB with yearly payments. Does this increase the overall storage on the iPhone 5? Essentially, I am trying to increase how much music I can hold on my iPhone. If I add 10 to 20GB of iCloud storage, will I be able to add more data (audio files) to my iPhone?
Info:
iPhone 5, iOS 7.1.1
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Jun 27, 2011
Is there a way to move music from my internal storage to my external (SD card) storage..
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Aug 12, 2012
whats the total storage and available storage after factory reset?i have the latest update 12121, total storage is 6.28GB and my available storage is 5.94GB is that normal?
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Dec 13, 2011
I've run into a bit of a problem, as have MANY Photon 4G owners have as well.since mounting my Electrify as a USB mass storage device (the two "MOT" drives pop up in explorer), now the internal storage (which is where everything is) comes up as an unreadable drive.It mounted fine when I got it, then stopped working, then worked for a day, now it doesn't work.I've tried uninstalling drivers, taking out the battery, SD card, etc etc.
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Mar 17, 2012
I purchased the $100 per year additional storage, however, upon purchasing it, my phone has still not upgraded to the additional storage and will not allow me to take anymore pics; it says go to settings & upgrade storage, I did that already, but it is still reading the old 5 storage bites. I do not know what else to do! I tried to reboot my phone, that did not work, after rebooting I thought perhaps if hooked it up to my laptop and tried to sync it that might help, it says itunes cannot sync due to not having enough storage, go to settings to upgrade storage.
Info:
iPhone 4, iOS 5.1, bought Xstorage cell not upgrading
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Aug 20, 2010
Everytime I try todo anything that involves backing up my iPhone 4, this message comes up: 'iTunes could not backup the iPhone "Titch's iPhone" because an unknown error occurred (-20)'I have tried uninstalling iTunes and downloading it again, and I have refreshed my iPhone a bunch of times but still no luck! and I am a newbie to any sort of Apple product!
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Feb 24, 2010
I have an iPhone 3GS on Tmobile (unlocked and jailbroken, of course), and it's logging all of my calls except the incoming Private/Blocked/Unknown calls. Is there a setting somewhere that will let me log those calls as well? All of my other phones have logged all calls.
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Jun 1, 2010
I've got an iPhone 2G, jailbroken and unlocked, running 3.0. I got my iPhone back after a month of letting my gf use it, and it needed 6 app updates through the app store. On the 3rd update, it wouldn't download the updates any more. I restarted the wifi connection (turned off wifi then back on) but it didn't get the download going. I powered off the device and turned it back on. Now it has three "blank" (kind of a fuzzy white) icons attempting to install itself, but only downloads something and stops at the install. The phone subsequently becomes unusable at that time (i.e. really slow). Cydia crashes on me, so that's not an option.
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Jun 24, 2010
I'm using a 3GS on 3.1.2, jailbroken with Blacksn0w originally. I'm using an AT&T Pick Your Plan SIM (like I always have)
I'm trying to update to 4.0 with jailbreak using a custom cooked ipsw file with Snowbreeze 1.6.1 and keep getting error "The iPhone could not be restored. An unknown error occurred (2)."
I've tried both DFU mode AND Recovery mode. I also remembered to remove Saurik's server ip in the hosts file. I've tried uninstalling / reinstalling iTunes and rebooting. I even removed WiFi Sync software thinking that might have affected it somehow. I've uninstalled my vs/firewall software. NOTHING seems to work.
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Mar 16, 2012
everytime i try downloading something from app store on my iphone it wont download, it keeps saying 'an unknown error has occurred' i dont know what to do. iv tried restarting my phone.
Info:
iPhone 4
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Mar 25, 2012
my iphone is frozen tried everything
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Mar 26, 2012
I tried updating my iphone to the newest software version today, it successfully loaded on itunes but when I plugged in my iphone to sync it, itunes told me that in order to update it I needed to restore my iphone, it is backed up so I said okay. My phone got through most of the process but then suddenly I got a message on itunes saying "The iphone could not be restored. An unknown error occurred (1)." "It has done this countless times
Info:iPhone 4, Windows7
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Mar 31, 2012
Iphone 3gs will not recover on iTunes and keep getting this error .
Info:Macbook, Mac OS X (10.6)
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Apr 2, 2012
can we locate the unknown numbers like state ,country etc while incoming call ?
Info:
iPhone 4, iOS 5.1
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Apr 16, 2012
I try to restore my iphone but I got a message says unknown error.
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Apr 19, 2012
my phone will not connect to my computer it tells me UNKNOWN ERROR (OXE800065)
Info:
iPhone 4S
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Apr 25, 2012
i am trying to restore my iphone3G i get unknown error (-1) how do i go about it
Info:
iPad 3G
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May 2, 2012
i have iphone 4s 5.1 and after i transfer my contact through my exchange acct, some of my callers are unknown numbers appearing but they are save in my list.
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May 16, 2012
i have a 2 gb per month data plan, and never used more than ~500 mb. a few days ago i all of a sudden started getting notices that i was approaching my data limit. after some digging i found out i had apparently used 445 mb on 5/13 and 929 mb on 5/12. i have no idea what it was. i did play the iphone game hunters2 and stream some music for a while using the rixfm swedish radio app, but the game is not online and the radio was only for maybe an hour total. i watch the occasional Internet video but never video chat or download movies.
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May 19, 2012
I am trying to reset my brother's iPhone that he no longer uses. He has upgraded to the iPhone 4. I do not know his passcode. I am unable to reach him to retrieve the passcode. How would I go about resetting the phone? When I try to reset it by holding the Sleep/Wake and Home buttons, the phone's screen just flashes at me. It does that as well when I try to shut it off.
Info:
iPhone 3GS
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May 27, 2012
My iphone 4 says connect to itunes. When i connect to itunes it asks me to restore. When I get to the end of restore unknown error (-1) comes up and it goes back to connect to itunes
Info:
iPhone 4
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Jun 6, 2012
im getting an unknown error (-54) in my itunes
Info:
iPhone 4S, Mac OS X (10.6.1)
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Jun 24, 2012
I restored my iPhone 4S recently and used iCloud backup that was about a half hour old. After the restore I got a popup on my phone that was asking for my Apple ID and password, the weird thing is there was already an email in the Apple ID field, the email that was there I have never seen in my life, and I don't know anyone by the name that was in the email.
Info:
iPhone 4S, iOS 5.1.1
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Jun 29, 2012
My iPhone is in recovery mode and will not update and restore. Getting an unknown error has occurred (28). What should I do?
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Aug 23, 2014
how to restore my iphone 4s it comes unknown error 29.
Info:
iPhone 4S, iOS 7.1.2
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Aug 20, 2014
I forgot the passcode for my iPhone, and sent it to a shop for it to reset. Now as I open it, I have to log in with an Apple-ID I don't know of. Is there some way I can reset the whole phone and disconnect it to the Apple-ID?
Info:
iPhone 4, iOS 7.1.2
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Dec 10, 2014
After I replaced display on my iPhone 5s I tried to restore it from iCloud. But during restore it asks me to enter password for unknown apple ID rabbitde@hotmail.com. I have restored my iPhone few times before but it's first time I get this kind of message.
I bought it in Apple Store and the device was never jalbroken. Here is the screen shot: [URL] ...
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Aug 29, 2014
MY iPhone 4s is saying deviceunknown after I reset it but I have lots of pictures of my children...
Info:
iPhone 4S
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Aug 11, 2010
Just went to update my iphone 4 (32gb) from 4.0.1 to 4.0.2 to be greeted yet again with 'update failed, unknown error' followed by iphone in recovery mode.Now, my 3GS did this on 4.0 and 4.0.1, my 4 has done this on 4.0.1 and now 4.0.2.
I dont mind, I have backups but I also have 16gb+ of audio. What is going on? is this something with my laptop or a fault with ios4 updates? Im running latest, 32 bit version of itunes on windows 7.I've tried restoring and updating twice now unsuccesfully.
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