Samsung Galaxy S II :: Broke Down After Update?
Aug 27, 2012
my samsung galaxy s2 broke down on me a week ago. How this happened was that I saw the ota update being available for downloading so I proceeded to download the update. Now, when it got the update and it automatically started to install, The phones battery died (inthe middle of the installation). when i charged it up and turned it on an error message comes up after the samsung logo saying the package installer got an error and now wont let me use the phone at all ( it freezes up after the message). I tried restarting it but the same thing happened. the phone is now unusable. i visited a phone stor asking if they could repair it but no, they couldnt. what to do? send the phone in/swap it out?
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Nov 12, 2010
a couple of days ago I tried to do an update on my W995a via the SEUS program (latest version used, downloaded the day I did the update), It got to about 90% then stopped and stayed at 90% for about 2 - 4 minutes then it came up with Update Failed, I've retried the process a few times and all have failed, I've used the repair feature in the PC Suite program to try to fix the phone but it fails about about 90% as well, I had no issues or software glitches with the phone before attempting the Update. The phone now will not load the OS but instead just sits there with the keypad lights on. Is there a solution to this problem? As this is my main phone and the SEUS program has broken it.
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Dec 4, 2011
I have just updated to OS 7.0.0.540 (2290) and when it rebooted 98% of all my downloaded programs were gone. When I log into App World on my BB, it says that I have no programs under any of the areas (i.e. Installed, Uninstalled or Upgrades). I have downloaded all of the Free 'thank you' programs but none are there. I have done a battery pull 3 times, no luck though and even logged back into BB App World, but still no programs. Tried to install a program I did once have (15 mins ago) and it allowed me to, no error like it was already installed.
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Jun 18, 2012
I have recently upgraded my Xperia Pro to Android 4.0.4. Since then, I cannot connect to my home WiFi network. The phone cycles in Obtaining IP -> WPA2 -> Connected -> Obtaining IP..... Occasionally, the phone will connect but only after a few hours of cycling.
My wife's Xperia Pro is still using Android 2.3.4 and the WiFi connection works fine.
Two identical phones with different Android versions. It is likely that the upgrade to 4.0.4 is the root cause of the problem. This upgrade wasautomatically recommended by the phone.
I can temporarily work around this problem by changing the home AP security to open. But this is unacceptable. I read that many people have WiFi problems after upgrading to 4.0.4. Will you be posting a patch anytime soon?
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May 15, 2011
Just updated via Samsung Apps the camera firmware to a CDE11 or something version. Took 4 minutes to update and flash this firmware. I wonder what exactly it changed in the camera firmware? Hopefully improved things or bug fixes.I will test a few videos and see if the bitrate has changed or not.
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Aug 4, 2010
Last night around 10:00pm ET I was using my3G and facetime while i was out. This morning, Cydia had a couple updates, one of them being Mobile Substrate. After updating Cydia, I can no longer get Facetime to work. It attempts to connect, but then call failed.I tried on 3G and WiFi, with no luck. ANyone else having this issue? I tried rebooting, disable and re-enable facetime, and reset network settings. UPDATE: In the Phone settings, it now says "Facetime ON. Activation Unsuccessful. Turn on facetime and try again and it repeats with attempting to activate.
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Nov 22, 2011
So I got a notification today saying there was a system update today. So i proceed to download and install it only to find that after it restarted that my wifi won't turn on. After trying to enable it from the system menu it just says error.
So my tablet is basically useless to me now. Very disappointed no movies available on the market no 3.2. Now no wifi
If this bootloader was unlocked at least i would be able to nandroid back.
Talk about customer dissatisfaction. So how in the hell am i able to undo this awesome system update?
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Jun 30, 2014
After updating to 7.1.2 and updating my apple TV to latest version, my airplay mirroring doesn't work anymore. I can still airplay movies, pictures, music but i can't mirror my screen anymore.Â
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Nov 26, 2015
i dropped my samsung s6, in a thin rubber case, down a flight of concrete stairs, the screen is cracked from top to bottom, the back of the phone has also cracked, almost shattered, the camera glass is missing, slighly dented on one side, looks almost bent a tiny bit, maybe a millimeter or two, it wont turn on and when plugged into my computer is unresponsive, all i want is the gallery of photos from it
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Dec 16, 2015
My live tile for Outlook was working until the update. When I get a new email, I don't get the unread message count on the live tile. This worked before the update. I also removed the email account and re-added it, but the message count does not show up on a new email.
I do get the alert sound when I get an email along with a notification, just no count on the live tile.
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Feb 26, 2012
So I noticed it for the first time on 2/25. My lapdock 500 doesn't charge properly anymore. I posted it first in the Lapdock forum, but now I post it here, because I noticed it doesn't charge properly only when Razr is docked. So I think it is the Razr issue and not the Lapdock issue.
When Razr is docked its battery will charge fully, however, the lapdock's battery will just sit there with the lightning bolt visible, but is not charging (24% currently). The phone's battery status continuously changes between Full/Discharging/Full..
The dock starts charging just fine as soon as the Razr is undocked. Any thoughts?
Edit: So I just noticed the Lapdock battery will charge only if the phone battery that is docked is not full. As soon as the phone battery is full the Lapdock battery stops charging.
Forget about it all. My Lapdock died today completely. Got a new one and everything is working just fine.
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Jan 19, 2016
i've just installed my brand new galaxy s6 edge (G925F) and i've done a bad move...i've restored a lot of thing from my old LG G4, using Titanium Backup, and i've restored the twh "hotspot wifi" things (the one with 101 and the one with xml written). ("points d'accs wifi" in french so i 'm not sure if it's "hotspot" or not)And now, i can't unable wifi anymore.When i try to switch the wifi toogle "on", it automaticly goes "off".
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Mar 7, 2012
Google just updated the market and gave it a new name, the "Play Store". Now the little shortcut in Blurs launcher gives an error when you click on it (the one in the top right). It says that the "Application is not installed in your phone". Seems like the update broke the path/link.
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Aug 22, 2011
So I live in Sweden and bough my phone in June. Had KE2 on it and wanted to update to KE7 with Kies but it wasn't available at the time, so I used a guide on this site to update it manually through odin.
Anyway after that I went away to a place with no good internet connection for 2 months and didn't really keep up to date with this site. Now I'm back home and want to root this phone to improve battery life and get the wiimote app to work.
1A. Since I updated to KE7 using Odin, and not Kies, is it dangerous to root the phone?
1B. Do I need to debrand and update through Kies if a new update is available?
2. Will the Wiimote app work if I root the phone?
3. Is there a guide to follow on what to avoid after rooting so I don't brick the phone?
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Sep 20, 2011
I have been told I can update to 2.3.4 using Kies. I have downloaded kies and updated it to the latest version but can not see where or how to update to 2.3.4?
I have visited various websites which advise on how to update by rooting the phone, but I was hoping it would be more straight forward than that.
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Jul 9, 2012
Galaxy S II owners not being left with no firmware updates.
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Jul 14, 2011
After the latest gingerbread KE7 update a few days ago the option to change the messaging theme seems to have disapeared ? im sure it was in the settings menu in the sms app
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Apr 30, 2012
Well im back again and getting kies to work is annoying, kies is up to date, i follow everything(i believe i have) to the letter to get the phone to connect and still no success.
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Jan 25, 2013
S 2 firmware I'm looking for some help i have just had my phone replaced after it was stolen. I'm wanting to updated the firmware with Kies but it says.your current device's firmware version is not supported to update firmware via Kies.
current firmware version: PDA:LPJ / PHONE:LPJ / CSC:LPJ (XXX)
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Aug 21, 2012
Back before this update, i blacklisted a couple numbers from calling me. Simply by long pressing contact in phonebook and choosing add to blacklist. After the update, i am unable to access the blacklist to remove these numbers so they are not able to contact me. I've tried settings>call settings and that's as far as i get since there is no rejection list or anything of the sort. I've tried deleting the contacts thinking that would fix it but no help. Did the blackest just disappear with the update? Im stuck and extremely frustrated. Will a factory reset fix this (meaning clear the blacklist ) or am i just really screwed?
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Aug 25, 2012
Okay. I'll see if this posts. I am using Android 2.1 and AT&T told me I could "easily" upgrade to Android 4 using KEIS. I downloaded the program, updated to Version 2.3.2.12074_13. Installed okay. I connected and got the message "device not supported by KEIS 2."
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Nov 8, 2011
I updated my Firmware using Kies and everything seemed to have gone smoothly until i started using the phone. I now have the following issues;
1 Pink spot on camera that wasnt there before
2 My phonebook keeps crashing and my buddy widgets for the phonebook also resets
3 SMS crashes as well
I thought it was suppost to be a fix. If i had known this would happen i wouldnt have upgraded the firmware!
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Aug 5, 2011
i have a samsung galaxy S2 and i was wondering how do i udate it for the the new software Heres the details of what i have at the the moment
Model number - GT-I9100
Android Version - 2.3.3
Baseband Version - I900XXKDJ
Build Number - GINGERBREAD.XWKE2
I only have the phone 2 months so still getting used to it?how its done and what i benefit from updating?
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Sep 22, 2011
PC is running Windows Vista Ultimate SP2 (64bit version) I have Kies version is 2.0.2.11071_128, The upgrade starts ok and runs until the phone displays 'Downloading...' at which point I get the message 'PC failed to recognise the mobile phone.' and says to disconnect phone, remove battery, restart phone and try again. This i have done several times but the same thing happens every time.
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Oct 7, 2011
I accepted doing it, so it backed-up some of my data and started the installation. The progress bar remained at 0% for more than 40 minutes and I became suspicious that it was not working. I tried interrupting with the cancel button and that didn't work, so the only way was to remove the cable (yes there were warnings not to do it... still I assumed that this scenario would have been foreseen). Kies woke up with the interruption and asked if I wanted to do an emergency firmware recovery, I said yes and proceeded with it. It gave me some instructions to switch off the phone, replace battery, and remove the cable. I switched the phone off and on again and there appeared a symbol representing the loss of connection to the PC, so I re-connected. The recovery started fine, but half way through it, it failed due to a problem on the phone. Since then the phone is dead. It won't start anymore.
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Jun 4, 2012
I wanted to update to ICS Android 4.0 on my Orange branded S2 NFC. I was told by Orange support to download Kies. I did, had a few problems getting the phone to connect to the software including a few driver crashes. After it finally connected, it offered me ICS which I accepted. But every time I have downloaded the update it then fails saying "Failed to run firmware upgrade. Unknown error occurred."
I have uninstalled kies and the driver from my PC (windows 7 home premium 32bit) and reinstalled to no effect. Turned off the phone, taken out the battery, turned off wi-fi and data.
If it wasn't for the fact the orange "signal boost" app has been quite useful in my dead zone of a flat I would root the phone and unbrand it and download the update off the net.
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Jul 15, 2011
I'm looking for a decent music player and have tried several apps out, but in the process I decided I didn't like my music files being in /sdcard/media/music as I'd loaded 'em initially... So I moved them to /external_sd/music, only to find some apps wouldn't allow me to access the external card...
So I moved them all back, to /sdcard/music/ now, and only ONE app out of three will actually find and play them. The other apps are convinced all my old files still exist, no matter how many times I verify that both the SD card and internal SD memory have had those files removed.
So it seems that there's some sort of internal OS-level library or database of my music files that's not being refreshed no matter how many times I reboot the phone or rescan all my libraries. I can find the new files fine, select them in a file browser and play them with any installed music app (so I know it's POSSIBLE for them to see the files!) but they simply won't add them to their library or delete the old ones.
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Sep 25, 2012
i have samsung galaxy s2 with android 4.0.3 and i want to install Jelly Bean...
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Mar 22, 2012
I am located in the UK and have a Samsung Galaxy S2. Purchased from Phones 4 U and is on the Orange Network but does not have any orange bloatware installed. The firmware is:
PDA:KI4/PHONE:KI1/CSC:KHZ (XEU) running Android 2.3.4
I was wondering who will supply my update? I cannot find anything that relates to my phone. There is an reference to Orange. Will it come via Orange and if so will it be filled with Orange bloatware? which I do not want or will it come via a different route such as Europe/Poland etc...
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Oct 20, 2011
trying to find out what this camera update actually does. My camera worked perfectly well but when I was on the Samsung Apps I noticed the camera firmware update which I downloaded. ow I have a little icon on my application folder and just wonder if this is a genuine app? and if so why is it not uploaded when I look for a software update on the phone or via Kies. Strange thats it is in the Samsung Apps?Can I remove this app by uninstalling or has it been flashed to the ROM?When I loaded it it took 4 mins and I had to reboot the phone when I did this it cam
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Feb 20, 2012
i know android are going to update all us s2 users with ICS round about march time so ive heard from a few sites so what i was wondering how will the update happen?
will i have to do a update from my laptop or will it be directly from the updates on my phone ?
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