Nokia Music :: OVI Download Fails Unless Using GPRS / 3G On N8
Feb 28, 2011
I've just gotten a nokia N8 and have unlimited music dowloads from Ovi Music for six months with my package. For the past week or so I have been downloading music onto my phone using my home WAN conection. And onto my laptop using my home WAN connection. I also download onto the same laptop using my LAN at work. For the past 3 days now, however, I am unable to download any songs or albums from Ovi Music unless I use the data package on my phone (3G / GPRS).
If I use the WAN or LAN (phone or laptop) I get the error message "download failed - failed to access server". I've changed nothing in my settings - nothing at all. I don't have a problem accessing the internet on my cellphone using the WAN connection, however. It just seems to be a problem with Ovi suddenly. Because I don't want to use my data package to download music and software - It's more economical using the WAN or LAN.
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Jan 8, 2012
I am unable to install the latest Ovi Music. I am using Vista. The download fails. I have tried deleting every thing Nokia and tried several fixes as listed. I am unable to uninstall Nokia Multimedia Common Components as it states another version of this product is already installed.
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May 5, 2010
When I run Internet Radio, I can only select Wi-Fi access points, no 3G or GPRS (in my case: Vodafone Live!). Other apps do show all access points.This is a pitty as the application is rather nice.The app does show settings for the GPRS, 3G and Wi-Fi bitrates, so obviously it does support these connections.I've deleted and re-installed, to no avail.
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Mar 16, 2010
I was not able to download Nokia OVI Suite since Friday (12march10). Result was always the same: stop at 99%. I've tried different browsers with no success. Seems like sum hashes doesn't match. Meanwhile I've downloaded many other files from other sites without problem. I don`t believe the problem is in my comp. I use Windows7 enterprise and I have high speed internet connection (20Mb).
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Jul 3, 2010
I have a nokia 6700 with Nokia Maps. When I want to update maps, it fails with an internal error message. Can anyone help me?
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Dec 13, 2012
I purchased a Nokia 610 today and am trying to download the UK maps in Nokia Drive. Have setup WiFi. Select the UK (All) map to download.At random points throughout the download process the app crashes and returns me back to the start screen.
I have removed and reinstalled the app with no change.
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Aug 19, 2012
i have paid for 'Advanced Call Manager' and got my receipt by mail. the download page opened instantly but not downloaded at all even in 30minutes. 'mystaff' area does not show this item. my purchase history shows this.
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May 10, 2010
whenever i try to add music to my nokia x6 using ovi software it just says that they all fail! does anyone know what i should do?
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Jul 18, 2010
I've been using my 5800 XPress comes with music device happily with no problems for about 6 months, now all of a sudden whenever I try to transfer my Comes With Music downloads to my device for no apparent reason they ALL fail to transfer just saying that the transfer has failed but no explanation as to why. There's about 4GB of memory available so it's not a lack of space. I've tried re-installing OVI player to no avail, I can't understand what has happened to stop it transferring, I've changed nothing at all.Any ideas how I might be able to get the music to start transferring again?
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Jun 14, 2010
On my C5, nokia internet radio pulls up in the Ovi store as a compatible application. After download, when it goes to install, it fails.
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Oct 2, 2012
I updated my 808 PureView (product code 059P8D4) today using the over the air method and I have discovered that Nokia Music no longer works. My 808 came with a 12 month subscription to Nokia Music and 40 lakhs of value. Now I am not able to use that. Is anyone else in the same boat?
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Jul 31, 2012
I have taken a nokia N8 belle version phone 3 months back, last few days I am unable to download music from OVI music, my phone came with 12 months subscription.
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Sep 3, 2011
Can anyone recommend a free music player I can download to replace the useless Anna one on my n8?
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Oct 29, 2012
Can we download themes/skins on nokia 2730c for the default music player.
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Jul 24, 2012
I can't remember the account name and password which bind to my n8 mobile, therefore I can't download music any more. I tried to "forgot password", but cannot find back the account name. If I login with other account, I can't download music. What can I do?
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Nov 1, 2011
i cant download music from ovi music store whenever i tries. It shows tht redeem ur voucher. This problem only i'm getting since i updated symbian anna and ovi music store turned into nokia music store. How cn i get it back or the voucher number which it shows me during access.
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May 25, 2011
i just came to UK yesterday, i was able to download music from OVI in india, but now the phone is asking for the voucher number?
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Nov 14, 2010
How can i download music store application on my 5130c-2?
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Sep 30, 2010
i have x6,as the sms service not avilable at the place so i m not getting sms from nokia at the time of registration.now the problem that exist is when ever i click to download , always asking for redeem voucher.but i have ovi music unlimited edition mobile device.
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May 19, 2011
i have a serious issue with my unlimited ovi music account.i have purchased an n8, just 5 days back.Tried to download music using the ovi player, but everytime my machine would hang.Then I tried downloading using the ovi suite, I have tried to download almost 20 tracks (1 at a time) and have succeeded in downloading only 2. Every time it is able to download approximately 33-50% after which it gives an error message "Download Failed".
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Jun 19, 2012
after updating to belle, i am not able to login to my ovi music. It shows error message that " We are having trouble determining that this is your registered music edition mobile. Please check it is and try again using different GPRS connection or WLAN". my nokia account username is rohit.shirate.
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Dec 25, 2012
I am getting this message below if i didn't log in ''You can't use this mobile for unlimited downloads.Your mobile is already registered for unlimited downloads. If you are trying to activatea new unlimited download subscription PIN you need to use the new OVI musicUnlimited edition mobile that came with it.''if i log in with my nokia account ''you can't use this nokia account to download music from nokia music. You can only download music if you log in with your Come with nokia music username.''At first, there were no such problem but after this four month of subscription i amgetting this type of message. And i have no music username at all. But iuse to download music in my nokian8-00 belle refresh before hard reset.
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Mar 6, 2012
i have nokia 500.i need a voucher number to download music from ovi Store.Moderator's Note: We have removed personal information from this post because we don't condone sharing them on a public forum.
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Oct 30, 2012
i am Not able to download music from ovi. they want user name bt i haven't usernam. what can i do
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Aug 20, 2011
I am not able to download music from my registered PC. The error which I get while downloading the music is "The download process failed to start. Please refer to Troubleshooting guide in Help".I have made a complaint on 30-Jul and still not able to download any music because of the pathetic service of Nokia I have lost more than 5-6 weeks till now (Including the same issue which I faced in March). My Subscription will end in another months time.
I have provided all the information which nokia support has requested including screen snapshots of the error and still nothing is done to fix the issue. I have been asked to re-register my PC and re-install the software couple of times which I have done but the issue still persists.
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May 6, 2010
I am trying to download music from OVI PLAYER.I have got a 1 year subs license since i bought and X6 and it comes with it.
The problem that i am facing it cannot download a song and the error message given is THE NETWORK CONNECTION TO THE MEDIA SERVER COULD NOT BE MADE.
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Jan 8, 2012
i want to download music from ovi music on my pc, but don't have credit.I use a Vodacom usb modem. Must i put money on my phone or on my usb modem.
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Aug 2, 2012
I have purchased a used Nokia N8. It was purchased 2 months before. After reset, when I am logging into Nokia Music with my log in details, I am not able to download music.
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Aug 25, 2010
I recently purchased X6-00 8GB. I have activated Ovi Music Unlimited on my laptop.But I am unable to download even one song. The download starts and then after 10-50%, the download restarts. Over and over again. After multiple attempts, I get the message 'Download failed'. Really frustrating.I saw that this type of error is already being discussed, but I could find any solution posted.
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Oct 22, 2012
I forget my pin..i tried both the option U provided on Nokia site ...i can't download music on my lumia 710.
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Jun 23, 2011
i am trying to download music from ovi store/ringtones. everyting goes well till i receive my sms link. when i click on it and click on buy and then download - it just hangs, showing the download bar but at 0% and not moving. if i log into the store on my laptop and go to "my stuff" it shows that that spesific song has been downloaded, but its no where on my phone.
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