Nokia :: Messaging Not Working / Reactivate Account?
Aug 12, 2010
Recently performed a firmware update and hard reset on my 5800 and all looked bright until tried using the email function. Despite having "Nokia messaging" installed I cant get any account to use it, all accounts (not just the 2 assocated with the account) are added to the default message folders, instead being handled by Nokia messaging. Also a friend unhelpfully now cancelled my "Nokia Email" account associated with the email addresses in an effort to help. There any way to reactivate this account?
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May 9, 2010
I was a very happy user of E71 and Nokia Messaging until I decided to upgrade to fw 410. Because it broke the Internet connections, I had to reconfigure my phone from scratch (thanks for that) including a new version of Nokia Messaging (9.07). Because it didn't want to configure my gmail account (it took forever to validate or connect to server), I figured I could remove my Nokia Email account and reactivate it again. I disabled trial and I cannot reenable it back - I can log in to email.nokia.com website, but I cannot remove or add new email accounts there. If I try to register, after I give my phone number, website advises me to download Nokia Messaging from my phone again.
How to reactivate my Nokia Messaging account? How to set up my email again?
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Jan 15, 2010
I'm using Nokia Messaging with my new N900 but the problem that I will comment it already happen with old N97. Seems a problem with Yahoo accounts and Nokia Messaging.
I have a Nokia Messaging account that I created during the first appear of Nokia Messaging service and now with Movistar Spain subscription. In my account I have 2 Google Mail Accounts (Normal and Apps), a MobileMe account and Yahoo IMAP (spanish address) account.
All the accounts work correctly except Yahoo account. What happen? That I have emails in the inbox of mail mobile 3 days old, the old emails from third day suddenly became unreaded, I open to read, and are marked as read, but after some time (30min, 1hour) or some time like this became unreaded suddenly. For example today some emails, in the case of today 15 emails from 13th of january became unread again again and again.
It's annoying because with this behaviour there's no way to know how really new emails you have and also for every time the email is marked as unread the mobile spend time and battery notifying me. There's someone else that has this problem? Any propose or solution?
I try to delete the Yahoo account in my Nokia Messaging account and create a new one with the address, but the problem come back again and again. A solution could be to classify all the email every day in folders keeping my Inbox of Yahoo account in server clean, but there's some day that I have no time to do this work.
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Aug 22, 2010
A question. I added 2 new apps today and after reset my predictive text in my messaging apps doesnt work. How do i reactivate it?
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May 2, 2010
I have a Nokia E71 just update to the firmware 410.21.010. I did not recovered backup after the upgrade and I formatted the memory card, so it's completely clean.
Now, Nokia Email has appear as new included application so I would like to use it, but when I configure my email account (form a supported services: ovi, gmail, etc...), the wizard only configures my mobile for the typical IMAP client. It's strange, because I have a different E71 also update to this same firmare and Nokia Messaging works fine and creates the Nokia Messaging account.How could use Nokia Messaging with my E71?. Is there some way to create a Nokia Messaging account form the web instead from the phone?.
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May 15, 2011
I change my password from Blackberry website But i forgot to change my password on BlackBerry Protect Appz, and i have Message from Blackberry ProtectBlackBerry ProtectCompte Blackberry ID Lock==> it's try to connect with old password and my account was automatically lock :/How unlock it?
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Jan 8, 2010
Is it possible to set a notification for my third account on the home?
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Jun 18, 2010
i can't login my Nokia Messaging account, did u have the same problem?
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Feb 18, 2010
I have Nokia Messaging installed which I use primarily with my gmail account. While experimenting with adding accounts, I inadvertantly added two ovi.com accounts to the preinstalled "Messaging" application. One is listed as ovi.com and the other is listed as ovi.com01. There seems to be no way to delete or undo those accounts on the phone. At the very least, I wish to delete the ovi.com01. Does anyone have any suggestions that don't include reformatting the phone? I really don't have the time or patience for that. I've already put way too much time in removing AT&T crapware and rearranging program folders/icons.
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Feb 9, 2010
I have been having problems with my Nokia Messaging and I have deduced the problem is to do with my Nokia Messaging account and the email I have associated with it. I know this because I was able to use another (old) Hotmail account on the device but when I try and set up my current Hotmail account I get problems.
I was wondering could someone please tell me how I can delete or cancel my Nokia Messaging account so I can start fresh again and assign my current email with the new account?
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Apr 27, 2010
Is anyone else having problems signing into the Nokia Messaging website? Everytime I attempt to, it either refuses to acknowledge I have an account (when I know for a fact that I do), then when I try again it will sign me in (if I persevere enough). But if I try to remove an email address or update a password it will take me to this page saying.The page cannot be displayed.The destination server could not be reached.Anyone else having this problem or is it just me? How do I go about resetting my account if I can't get into the Nokia Messaging website to do it myself?
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Feb 22, 2010
I am unable to add my Yahoo email account using the Nokia Messaging Mobile Email <https://netac72.vie.hosting.nokia.com/account/home.action> I was able to use it before and I canceled my subscription in yahoo because I signed up a new subscription using my Gmail account and it works with the Gmail. however, when I try to add another email account again which is my yahoo mail, it won't work with my yahoo mail anymore. Where using the Nokia Messaging you can add up to 10 email accounts. When I click the button that says ADD ANOTHER, it will lead you to the page where you ad your other email accounts and that email add must already exist, but after i fill up the box typing the correct existing yahoo email add, my correct yahoo password, and after clicking NEXT button, it just doesn't get across. the error shows "This email address must be added on the phone". So, i added my yahoo mail on my phone using the Email setting wizard on my Nokia E72 with the correct email ad and password. After adding it on my phone, I tried to do it again on the Nokia messaging Site and did it all over agin. And still it won't work on my yahoo. I still get the same ERROR!
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Apr 15, 2010
Are there any known issues with Nokia Messaging on an E71 and the recent Firmware v4 upgrade? I recently upgraded to Firmware v400.21.0013 on my Nokia E71. After the upgrade, I can no longer view my Gmail account via Nokia Messaging the front screen.
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Jan 29, 2010
I am wandering if nokia employee can assist to delete my nokia messaging accounts. I registered two accounts by using a Gmail and a Hotmail address. But now I want to delete them for a future registration, in which I would combine these two accounts.
I am sincerely someone can help me to solve the issue.
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Feb 10, 2010
Few days ago my account has been deactivated. I have received a mail before to warn me and inform me that I have to buy a "plan for mails" with my provider (there was a link in the mail to the option..) to continue to use it again.
I have bought this option and my account remain INACTIVE !! So what can I do to reactive it? When synchronising on my N97 i have : "certificate expired"
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Feb 22, 2010
I tried to send an e-mail and gives me this:
Subject: Delivery Status Notification (Failure)
From:Mail Delivery Subsystem <noreply@noreply>
To: "dilixxx.xxxai at yahoo.com" <dilixxx.xxxai at yahoo.com>
This is an automatically generated Delivery Status Notification
500:Read error: null
----- Original message -----
Date: Mon, 22 Feb 2010 14:57:27 +0000
From: "Dilimot Mihai" <dilixxx.xxhai at yahoo.com>
Subject: Test
To: Dilixxx.xxhai at orangemail.ro
Reply-To: dilixxx.xxhai at yahoo.com
MIME-Version: 1.0
X-Priority: 3
Content-Type: text/plain;
charset="utf-8"
Content-Transfer-Encoding: quoted-printable
X-NIMS-Source: netac30.vie.hosting.nokia.com
X-NIMS-User: dilixxx.xxhai831
X-NIMS-UGUID: 0xa1fbe420e5dc2dbb1698335ab79f4914
Test
----- End of message -----
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Feb 24, 2010
When adding an email account such as GMAIL my Nokia E72 gives me 2 options:
Add to my Nokia Messaging account
Create a separate mailbox that uses manual delivery
This is an UI improvement: There is no contextual help or information regarding both options
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Feb 3, 2010
I can't creat an account with Nokia Messaging, each time i go to the site i enter my mobile phone & select my mobile i see a message saying your phone has the updated software. my mobile is E72.
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Feb 11, 2010
Since downloading the new Nokia Messaging client 10.2.0.4 (Main) on my N97 Mini (11.0.045) it refuses to sync with my gmail account (it worked prior to downloading the new client via Software update on the phone).
I've tried changing the "When to Sync" setting to soonest or 15 mins etc but that makes no difference.If I change the access point it will open a connection (which it wont have done until this point) but still no sync. It never seems to close the connection, unless the phone is rebooted.Anyone have the new messaging client working ?
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Mar 8, 2010
Just bought new Nokia 2730 and everything else is OK but I am not able to add my hotmail account to email settings. It always says that login fails. Live ID and password is OK and Live Messenger under chat is working with my account. I have the latest firmware v 09.41 02-12-09 rm-578.
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Feb 17, 2010
I have a Nokia E51 and some trouble with messaging one-touch key.
Lately my phone was halfway fell into water, and did not work all the keys. Then, after a while, all keys were operated.
Yesterday, after I installed some software on my phone, messaging one-touch key stop working.
I did hard restart, but have same problem.
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Jan 28, 2010
I have been trying to set up Nokia Messaging for a few days now. I've read all the info I can find on the net regarding it - others have fixed it, but I still cannot.
Any email address I enter into the email setup wizard gives the familiar message "Unable to connect with the information provided. Please try again."
I have already installed the latest version of Nokia Messaging. I have tried my Ovi address, Gmail address, Hotmail address, Yahoo! address and an 'other' address with the same result.
Logging on to email.nokia.com with a PC allows me to enter my mobile number (with and without the '0' at the beginning of my Australian mobile) and choose my phone (N97). Clicking next opens a page which advises me to log on to email.nokia.com with my mobile browser. Doing so brings me to a download page for the latest version of messenger which I already have.
I cannot log in to Nokia Messenger online as I cannot create an account. Attempting to sign up brings me back to the enter your mobile number and choose your phone page. Dead end.
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Mar 6, 2010
Been using this for ages, roaming and all over - always convincing folk that its a thinking persons BB. But it seemed to have stopped working on thurs 4th for some reason. Have the green circle and all the screen looks good, all other apps work fine FB and Twitter.
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Jul 16, 2010
Up until yesterday the Nokia Messaging app worked superbly with my E72.But then it wasn't able to connect to the messaging servers and instead kept asking me for my password to the Nokia Messaging service. As I sadly forgot it I tried to retrieve it and therefore got a temporary password from the Nokia Messaging team. My problem is now that even with it I couldn't log in to my account and set up a new password.
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Jan 13, 2010
It would seem that there are a number of people with E72 and Nokia Messaging (email.nokia.com) that have recently started to experience problems with their service. I can now add myself to that list.
As of yesterday Nokia Messaging stopped updating on my E72. I have made no changes and not installed anything on my E72 for weeks. However, Nokia Messaging is working properly on my E71 (I use the same Nokia Messaging account on both my E71 and my E72).
These are the specifications of my E72:
Product code: 0592842
Software version: 021.024
Software version date: 17-Oct-2009
Custom version: 021.024.261.01
Custom version date: 27-Oct-2009
Language set: 02.01
Model: E72-1
Type: RM-530
Latest update: Not updated
Incidentally, I am an IT-consultant and one of my rapidly expanding clients has asked me for alternatives to their current BlackBerry Enterprise Server solution due to the high costs associated with their setup. I was tempted to suggest E72 and Nokia Messaging as cost efficient alternative to BlackBerry Bold and BES. However, the low reliability of Nokia Messaging as well as no dedicated support has gotten me to think twice before I dare to suggest that to my clients.
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Feb 14, 2010
from 13th Feb 2010 2pm onwards am not getting any mails in my fone. am using Nokia e72 already configured my mails. personal and gmail, yahoo, hotmail, yesterday onwards am not getting any mails. am not getting any error message. email also connected with web. no synchronizing. just connected. unable to send and receive message. my data plan is working perfect another web application is working and able to browse in web. still it is not pushing the mail. all the mails not working. Nokia Messaging Service got any bug ? or they holded the service form some time? I'm from india bangalore. please somebody respond me and do the needful warm regards dev
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Jul 28, 2010
The Nokia Messaging email widget just stopped working at 5pm Pacific Daylight Time on Tuesday, July 27. Now every time I open up the email widget, it keeps asking me for my password and says login unsuccessful when I enter the password and try to login.Just an hour earlier, it was working fine.
By the way, I'm in Vancouver, Canada.
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Feb 1, 2012
I have been using Nokia email messaging for a while now but suddenly today it is asking me for a Password. I understand that this should be the password for the first email account that I set up on the E71. I have tried this as well as the password for the other account with no success.
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Jun 3, 2010
I have an Optus issue E71 now with a Telstra SIM and the NM stopped working when the free trial stopped. I didn't get any text to tell me how to sign up for the paid Telstra provided NM. Does anyone know what I have to do to get NM charged on my monthly Telstra bill?
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Aug 23, 2010
NM on my E72 stopped today. The password is wrong, eventhough it is definitely the correct password. Other weird thing, the usernames somehow got mixed around between the 2 email addresses I have signed up. It worked just fine until about midday.
Tonight, I went to the NM website on my PC to see what is going wrong.I'm getting a warning about a wrong security certificate.Does everybody get this? I've never gotten it before, but it's been ages since I visited the NM web site.
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Jan 7, 2013
I've recently bought a nokia 820 and am having trouble with the messaging app. In my settings-ringtones+sounds, I've got the ringer on, and the new text or IM set to a sound, the 'play a sound for' everything is checked. However when I receive an SMS neither the messaging live tile updates to reflect this, nor does any sound alert me. The phone is set to ring+vibrate, is there somewhere else I'm not checking?
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