Nokia Lumia :: 920 Freezing Up And Battery Draining When Not In Use
Dec 4, 2012
I have owned my Nokia since November 21st. The first night it froze two times. Then the following days it also froze while running the app Word with Friends. I have also experienced battery issues where it lays idle and drains. I have a few more days on my trial. I don't know should I return it or just wait for the Window's fix?
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Apr 13, 2012
I fully charged my Lumia 710 at morning and turned on power saving mode I haven't used to much but still at night it was showing critical battery.
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Nov 12, 2012
Got my Cyan 920 on Friday. Immediately had overheating issue while syncing email during first setup. Got super hot at the top,battery drained very quickly. I had turned on Nokia Drive Beta + for just a minute to check it out then didn't use it again. No more heat or battery issues until tonight when I plugged it into my computer to move some video files onto my computer through the file explorer. Phone got very hot at the top and actually started losing battery life even though it showed to be charging (plugged into my laptop). I did not have any apps running intensive processes or syncing/uploading going. I turned off background services for Nokia Drive Beta + (though I hadn't opened it since that initial opening to check it out) then I turned it off and back on and it stopped the overheating and it began to cool. But then I couldn't connect to phone or internet services even though it showed 4 bars of LTE. Turned it off and on again and everything seemed to be working fine, then it began heating up again. Just removed it from my laptop and it is now plugged into the wall charger that came in the phone box (USB). This is unacceptable for a new phone. I had been using a Black Nokia Lumia 900 for several months before upgrading and using Nokia Drive frequently.
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Oct 5, 2014
I have had my phone since march. I really like it but lately I have to restart it about once a week. Yesterday the battery got really hot and it kept showing resume on the screen. I turned it off and then back on and it was fine. Other times it acts like the back button is being pressed all the time, and sometimes the phone is just unresponsive to anything. Restarting it seems to fix it but only for a short time.
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Dec 28, 2015
I've just ordered a 950 to replace my 925. I see a lot of complaints regarding the phones battery drain. One of the suggested fixes was to not restore a backup when setting up the phone and instead to have a clean start. So out of interest, who restored a backup when setting up there Lumia 950 and did you suffer a battery drain problem? Same goes for those who didn't restore from backup, did you suffer battery drain issues?
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Jun 27, 2015
When using the GPS the phone Nokia 1020 battery seems to be draining at the same speed whether I use a 12v charger or use the phone unplugged? So no matter what I do the battery is drained when using GPS.
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Jun 25, 2015
am I right in thinking the 1020 needs 2amp power supply to use the sat nav,just bought a power supply for my bike which Amazon seller says is 2 amp,tried it on the way home this evening and battery went from 70% to 50% after twenty minutes which I guess means it's not up to the job,are all lumias high drainage when using the sat nav
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Oct 3, 2014
Why is 8.1 draining the battery on Lumia 1020?
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Nov 12, 2015
It has been draining away quite quickly for some time now and I don't know why. I have researched online and I know about 'thirsty' apps but the only ones I have installed are the only ones I have ever used and I never had an issue with battery drain before. Phine is approx 5 months old bought brand new.
Today, for example, I unplugged it from its charge about 5 minutes before I left home, never used it in that 5 minutes and when I looked at it, the battery was on 97%.
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Dec 18, 2015
Since day 1 on my Lumia 950 - unlocked, the screen brightness settings are not sticking. When I wake the phone from sleep (but not always) the screen is very bright. I have to manually switch through the screen brightness on the quick nav panel - 25% - 50% - 75% - 100% - 25% in order to get it to stick at 25%. Sometimes the auto brightness needs to be flipped off then on again for it to work. It is very inconsistent and I can't really figure out how to reproduce this.
In Battery Use, my Display uses 69.2% of the battery, even with my obsessive reset of the screen brightness. It was over 75% before I realized the gorgeous screen is partly gorgeous because it's almost retina scarring bright.
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Dec 1, 2015
I just updated my Lumia 1520 from WP 8.1 to Windows 10. My battery has been draining at a fast pace close to 10% for every 20 minutes. I have the latet windows build 10586 on my phone now. Is there any thing that could be done to solve tis issue. My battery back was just awesome under WP8.1.
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Apr 30, 2015
Battery drops at the rate 12% per hour, when phone is connected to WIFI, GPS off, cell data off, and phone is on standby mode.
Often times the drain rate is 25% per hour, when cell data 3G on GPS ON and moderate usage of internet explorer.
My phone runs WP8.1 CYAN DEV PREVIEW. All background tasks have been disabled already. What to do to improve battery.
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Feb 23, 2014
I have had the Icon since the 20th. I have had to re-enter my account info for every account on the Phone (Live, Gmail, and Facebook) every day multiple times a day. It is draining my battery and data by constantly searching or trying to sync. I have done "soft" resets and a full blown reset to factory settings.
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Jun 12, 2010
I've noticed a weird behavior with my E75 (sw ver 202.12.01).Sometimes the battery gets drained from full to nough over one night, sometimes the phone will last a few days on one charge.I have a culprit nominee and it's the GPS data application, which doesn't really quit. Sure, it exits, it doesn't appear in the Running apps list, but the GPS lock comes in surprisingly fast (in a second or two) so I guess it never really quits.
I have charged my phone and rebooted so that the GPS data doesn't get in the way, and I'll see how it goes. But I am already pretty convinced.
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May 23, 2010
Has anyone else been having battery problems with their N97 mini battery recently.It started 7 days ago for me. I unplugged my phone mid charge, and noticed that on my phone the battery icon was still moving as if it was charging. I thought it was cute because maybe the atmosphere or my charisma were still charging my phone for me. I restarted my phone and it returned to normal. The following day my phone did the same thing, only this time I didn't restart it, but eventually my phone ran out of charge. Since then the battery life on my phone has been very poor, I only get about 8 hours max, and thats when I have not been on the net or made anything more than one 10 minute phone call. The battery icon has stopped moving when its unplugged, but the battery life is terrible.I have updated my software today so I will monitor it, but seriously is there something up with my battery? It has left me short two days now where I am in town and my phone has died. I am not happy.Any suggestions people?
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Aug 3, 2010
All of a sudden, the battery on my phone has been draining really quickly.I charged the phone last night. Took it off charge about 7.30am and by 9am it is on 80%.
I have done a factory reset, but this doesnt seem to help.Does anyone have any ideas what could have happened?
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May 17, 2012
I have enabled ENCRYPTION ON for my Phone memory of my 701. So if i try to hard reset it ll it reset or it wont ?
After FP1 update my battery is draining so quickly dont know why. Am using this device since october 2011 never faced this problem except after FP1 update. My mobile is always connected to 2g network and EDGE mobile data never faced this quick draining of battery except after FP1 update from few days..
3) When can we expect SKYPE VIDEO CALL & MS APP'S ?
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Sep 16, 2010
I recently bought a Nokia X3, it was working fine until someday the network was going on and off for no reason. Now I dont have any network signal unless the phone is on plugged to a charger and also my battery seems to drain even when switched off. Everytime I charge the battery, it heats up and it always says battery not fully charged even when I leave it overnight.
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Feb 15, 2010
My Nokia 6210 has its backlight permanently stuck on. This causes the battery to drain very quickly. Is there a fix for this or do i need to take it to the repair shop?
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Jun 1, 2010
Yesterday, My battery indicator has a four level bars, I left my phone for 5 hours & when I returned to it I found it turned off !!I turned it on again & I found that the battery indicator has one level bar only !!This situation has happens to me 3 times before.I note that I did not open any applications in background or camera .. etc.
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Mar 21, 2010
my e52 keeps freezing now and i have to keep opening the battery!how can i find solution or why maybe? im in the UK - England, and my v31!
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May 17, 2010
I have nokia 5800 I am having problem with the battery it was draining fast. one on the man in nokia care told me that if ur phone is online and ur lilstening to songs then the battery is going to dry fast enough and if u switch it to offline then the battery backup will be best almost 20Hrs?
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Sep 22, 2011
I recently updated my N8 to ANNA. After that I'm facing lot of issues such as the battery lasts only less than 12 Hrs, problems with e-mails, slow response etc. How can I roll back my phones software to Symbian v3. I dont want to take my phone to any Nokia Care centres.
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Dec 30, 2012
As above on o2 had it almost a month now, had a few freezes in the first week but were few and far between. In the last week or 2 though they have been getting progressively more and more and now in the last couple of days have also been joined by random reboots.
I haven't been able to trace them to any installed app as they happen completely randomly, it also seems to be independent of any connectivity setting. o2 will exchange the phone for me but I can't make it crash to prove to them its faulty, if indeed it is.. Have looked on the site but can't find anyone with similar problems or any indication of what it may be.
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Nov 28, 2012
I am getting issues while using Nokia Drive + Beta, my position isn't moving when driving or taking 5 - 10 seconds to update then just freezes again.
it seems that i set destination, it finds me and my destination fine, i click start, it gives the first direction fine, i start driving and nothing, "my position" on the display doesn't move, the only way i can update it is "stop navigation" then "set destination" again where it picks up my new location.
i've ensured location services are on, location within the app is turned on, i've checked my connection is "online"...are there any other settings i should be aware of?
speed alert is off,
landmarks is off,
map colours automatic
updated maps
navigation licence is global
i am using it in a windscreen mount that grips the top and bottom of the phone with little "arms", i've tried in both landscape and portrait orientation. bluetooth is on and hoping to be playing music at the same time eventually.
i have been having the general "freeze out" issue recently with the phone where i lock it and then it doesn't come back on without a button reset, 2 times since friday
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Nov 6, 2012
I have just purchased a Lumia 800 which has the latest update and find it very fustrating that My music player will randomly pause and freeze/lock the phone rendering it usless until I reset the phone. This happens when I am using the phone while listening to musicThis issue is not an isolated case and has happened to many people with the Mango 7.5 (just google it). Microsoft were apparently investigating the issue, but this was some time ago and since then still no solution.Why does Nokia release newer phones with Windows 8 but dont solve issues with existing ones.Arrrrrggghhhh! my first Windows phone (after moving from Android) and I am NOT happy...Please don't give me a standard response like take it to a service centre because this seems like a software issue rather than hardware and the phone has the latest version already.So my question is,if there is a workaround to this and if not when can we expect to have an update to this problem ?
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Jul 2, 2010
My battrery has been running low quickly . For instance, I charged it yesterday and when it was done charging I made a phone call. I was on the phone for about 11/2 minutes. After I got off I looked at my battery and it was down 1/2 a brick. I've tried removing the battery for awhile, but it doesn't seem to help. I talk on it a lot through the day so I can understand it needing charged at night, but 1 minute off the charger and it's already losing power? I don't use the internet that much, but I do play games. The phone is about a month old. Any advice?
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Dec 7, 2012
I am thinking about buying Lumia 820 but what worries me is the Hanging and Freezing of phone with memory card in it. Is there any Nokia recommended 32/64 GB memory card which will work without any issue?
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May 6, 2014
So i let my phone die out, then let it charge it showed the icon that it was charging. Eventually the nokia sign was showing but just froze there so i soft reset let it charge for a few hours and it still wont turn on.
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Nov 4, 2015
my g4 that was overheating with a new phone. I thhought this was great, except that within a few hours of use this new phone also began getting crazy hot and draining my battery to near 0. It gets so bad that when the battery gets below 5 % it wont even charge unless i power the phone completly off. Never had an issue the first 5 months i had it.
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Nov 3, 2015
My device battery draining so first. Its like 2/3 hours on screen time but stand by time is fair (like day long). Using lolipop 5.0.1 ... If it shows last 3 hour use 9% means last 3 hour screen time was zero.
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