Nokia :: E71 - How To Set Phone Up That Hotmail Only Displays On "personal Mode" And Work Email Only Displays On "work Mode"

I recently became the owner of an e71 and although every phone I have ever had has been a Nokia, I am having massive problems getting this one to do what I want it to!I am hoping that you may be able to help me out with the following questions:

EMAIL
I set up my hotmail on the phone and it was working fine. I then deleted that account but on the home screen am left with the subject line of the last message, but cannot get rid of it, or open it. When I select it, I simply go to the email options screen with sync, settings etc.How do I get rid of this and start again?Also, is it possible to set the phone up so that hotmail only displays on the 'personal mode' and that my work email only displays on the 'work mode'? If so, how do I go about it?

My work email (IMAP) I got all the settings and details from the IT department, and whatever I (or they) tried to do, simply wouldn't allow me to connect to my account and receive messages. Has anyone else had this? Is there some trick that I haven't been using?

SMS/TEXT MESSAGING
How do I get smilies back on the phone!?How do I make it so that sent messages are not saved? I have selected this option, but each time it seems to revert to automatically saving them, which I don't want.

GENERAL
How can I get it so that photos linked to contacts display on the whole screen when they phone me, rather than a tiny square that I can barely see?