Nokia :: Copier Doesn't Show Content To Be Backed Up

Mar 12, 2010

I just installed Nokia PC Suite 7.1.40.6 on my Windows 7 laptop. It connects to my 6820 no problem via bluetooth. The Communication Center seems to work fine for accessing Contacts. And the File Manager works too.

The Content Copier appears to work properly as well until the last step. It even creates a 1/4 MB file on my laptop while it's processing the phone data. But it deletes the file once the process completes.

The exact message at the end of the process is:
The phone did not contain any content to be backed up.
The backup file is not saved.

The log file contains:
Backup log:
Date and time: 3/12/2010 15:00
Backup saved to file:
C:UsersOwnerDocumentsNokia2010-03-12 Nokia6820.nbu (0 kB)

The phone model-specific backup includes:
No data included in the phone model-specific backup

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