Motorola Xoom :: Cannot Download ICS App Update
Aug 16, 2012
Newly-owned Xoom Verizon 3G, data not activated, only WiFi, running ICS 4.0.4, not rooted. Question: Cannot download ICS app update. App was installed, now trying to manually update. Error: "Update could not be downloaded due to an error. (Error retreiving information from server. {RPC:AEC:0])
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Oct 6, 2011
So I am a total noob here, I purchased my XOOM 3 days ago and already I am totally frustrated and annoyed with Motorola and there customer service, or the lack there of. It's beyond me how a 6Sigma company who holds their suppliers to such strict standards can have so little regard for their customers and their level of satisfaction.With that off my chest, I wonder if any of you bright individuals can help me out. As I said I purchased my Xoom 3 days ago and after unpacking it I wanted to put my SD card in to retrieve some pictures and other files from my old tablet. I found the slot and removed the plastic piece and saw there was something written in it. It said "Replace with Micro SD only after Android system update". I thought that was odd but went ahead and started the update to 3.1. Well it has been downloading ever since and is now at a whopping 3%.
My Wi-Fi connection appears good and fast, I can download apps from the market in seconds and the web is quick.I started a service call regarding this; you can probably guess how that is going, even though they say, once you jump through all the hoops, that you will receive a reply within one business day. Apparently I am unfamiliar with what constitutes a 'business day'.
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May 11, 2011
I've never been more excited to get something in the post, and when my Xoom arrived today I was ECSTATIC!However, my initial joy has turned to pure frustration, as NOTHING on the market is working correctly!
1] I can't install ANY apps from the market place, free or paid (they download SOMETIMES, then just hang with thart green status bar that slides to the left)
2] I can't update ANYTHING (not even Google Maps!!!)
3] I can't install/update ANYTHING from the web version of the Market place
I am in London, UK using a password protected Work Wifi network
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Sep 9, 2011
since monday i have app udate message but market app can't download new update?tryed the clear cache button on the market app but didn't solve the problem?
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May 28, 2011
I purchased a US Xoom and want to use this thing out here. There is no WIFI where I am that does not also need a PPPoE client to authenticate to the provider that offers Internet here. I am unable to make a WIFI connection on my Xoom due to no PPPoE client on the Xoom and it looks like there is no way to allow my Xoom to access the web via the USB cable I sync with on my PC. You can't share a PPPoE connection across WIFI on a PC so I'm cracking up.
How can I get software onto my Xoom, download the 3.1 update, etc? I can't use the SD card because I'm not updated to 3.1 (I have 3.01) and I can't use WIFI because the Xoom doesn't have PPPoE and the Xoom can't surf across my PC's USB connection to it.
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Jan 12, 2012
I bought the device few days ago and on very same day updated to Android ver. 3.2. I use internet over my home Wifi and have a Netgear - WGR614 router. The browsing speed is very very slow and most sites dont open.The signal strength shown in xoom is - (-105 dBm 3 asu).Is this a issue with Android 3.2 update or my home wifi is weak? Would i be able to reset the tab to the original version?
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Oct 30, 2011
We bought a Xoom to use on vacation instead of taking a laptop. I want to download photos and videos taken with my Canon Camera into my Xoom. I have the adapter for the Canon that allow me to convert the SDHD to a Micro SD, so that I can pop in ito the Xoom. I can view the photos fronm the Canon card on the Xoom, but it won't let me download them into the device. I don't want to have to go thru a computer to do this. So is it possible to download from the SD card onto the Xoom.
Also, when we watch the videos that were recorded on the Canon with the Xoom, they are at a slowed down speed. Would seem that if they were actually downloaded to the Xoom, it would take care of this issue.
I do not want to use the Xoom to take these photos. My Canon camera is the device we will use to capture the photos for multiple reasons.
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Feb 2, 2012
So i have on my phone the Sirius XM app cause I listen to Howard Stern all the time...I got the XFE wifi with 3.1 market (which is limited I know). But has anyone been able to download the siriusxm app on a tablet? When I search the market I can't find it...
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Jul 20, 2011
I am unable to download, view or save zip attachments. I cannot do it in gmail or the stock email app using a pop account. There is no view, preview, download, or save button. There is only an "info" button in both the gmail and stock email apps. When I select "Info" it says this file cannot be downloaded or saved.
I have tried several different file managers including ES, Astro, AndroZip and All Downloads but still get the same result. All other attachments work fine
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Jul 22, 2011
I used the XOOM stock browser, and went to a web site that provides a visitor to download a file from it's web page by clicking on the file's label. By doing so, there is an arrow downloading shown on my XOOM, but it failed afterward. I let it ran for a while and then it failed. I am not be able to download anything from any web sites.
Is there any way to get correct this problem? The work around that I did was to downloading the file to my PC (using Chrome browser), and then moved it to XOOM.
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Jul 14, 2011
xoom: i have been unable to download apps from the market at all. they continue to download endlessly and never actually install. especially flash player.
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Jul 17, 2011
with version displayed, customer can know if it is updated
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Oct 7, 2011
Printershare did not reinstall after a factory reset, but the premium key did. Went to the new market to download, but market force closes when download begins.
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Dec 5, 2011
I am unable to download a rented video. I'm being told that I cant because it thinks I am rooted. I am not and have never been rooted, and Didnt have this problem before the latest soak test.
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Apr 17, 2011
On april 16 i bought a new xom wifi from staples. everything seems to work well but when i try to download tablet applications from the android market it gets stuck on "waiting to install" or shows download activity but never downloads. Also why is there no status bar on download?
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Nov 11, 2011
If I bought a Razr, and then got a movie from Verizon Fios would I be able to use a HDMI cable to connect to my Xoom and watch the movie.Please remember that the Xoom cannot directly download a movie from Fios because of the DRM security system.
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Sep 30, 2011
This morning there was a system update. I do not know what was updated. I did not record any information about the system, so I can not tell if anything has changed. what the update did or how do I lookup update information?
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Sep 26, 2011
Our Verizon Wireless Account Exec - Government (we're actually HigherEd though) sent the following to us today."Upgrade to existing targeted for 9/29. 4g version should be available for dfill 7 days later."
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Mar 16, 2012
I have WiFi re-connection problems when coming out of hibernation. I understand this is fixed with...[URL]However, when I go to System Updates it says my device is up to date... but it isn't .. it's 1t 1.6.0_218.3-MZ615. (I have a UK Xoom 2)
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Jul 31, 2011
When are the 3G Tablets getting the 3.2 Update?
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May 29, 2012
from the Motorola Australia page:"We have an update for all of our Xoom fans. We have now submitted our final round of software to our carrier partners for testing. It will take two weeks for them to test. Provided there are no issues found during the testing, we expect to upgrade Motorola Xoom to Ice Cream Sandwich for both WiFi and 3G users on June 21st.About time they gave us a date. Now to see if they will meet this date.
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Sep 20, 2011
Has anyone else received the 3.2.1 update?
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Nov 1, 2011
I finally received the notice that I could download the OS updte (in Israel) this AM, but opted to do it later. The announcement has not re-appeared since. How can I initiate the system update manually?
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Jan 16, 2012
An update popped up on my 3g xoom about 15 minutes ago. As you do you would press apply update and then install. Now my xoom boots up then restarts then tries to install the update but then displays the android logo with an esclamation mark.Either I need a way to stop the update from trying to be installed, a way for it to get installed or a way to wipe the whole tablet and start fresh.
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Sep 26, 2011
im wondering why my Xoom is not getting the Android 3.2.1 update. im still at 3.1... an update which i got very late.i went to my local Best Buy store and their display Xoom, has the .2.1 version.what can i do to get the updates????
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Apr 17, 2011
About 3 days ago my applications on my xoom stopped updating. I have 15 apps right now that say they have updates available. I click update, the app shows to be downloading, finishes and then shows 'update unsuccesfull.' New applications will not download either. I have rebooted several times. i have stopped every application that i felt could be affecting this.
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Sep 27, 2011
It's been reported on another forum that yet another small update is rolling out, htk75d. Any have any ideas what this update is for??
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Apr 30, 2011
Not sure if because I use my Verizon Xoom ONLY on WiFi if I will get the update. Also is there anyway to get the update file and do an manual update ?
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May 18, 2011
The gmail app on my Xoom has not been syncing since the 3.1 update
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Apr 29, 2011
I need a simple clarification that I can't find discussed plainly in any of the SD threads.As I understand it, an SD card is completely unusable at this time. For example, files can't be transferred there through a program such as Quick Office.Is this correct?
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Jan 18, 2012
I had my Xoom bootloader unlocked with a custom ROM. I was invited to be apart of the ICS test soak and proceded to reset my device to stock 3.0.1 and locked to bootloader. I am now stuck at Android 3.0.1 and my device will not update.
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