Motorola Motocast :: MotoActv Not Recognized By It
Apr 7, 2012
Just purchased a MotoActv and installed latest MotoCast software (v1.2.9) on three computers. One is XP-Home SP3, another is W7-HomePremium 32bit, another is W7-HomePremium 64bit.I am having the same issue with all three computers. The MotoCast software installs all four steps without errors. But right clicking MotoCast icon/Wireless settings shows only "Content, General, Account, Network" tabs. I suspect this is because MotoCast is not recognizing my MotoActv device. My MotoActv device does not show up in Windows Explorer, so I can not install any software from it, or load content into it.When I connect the MotoActv device, all of my computers do recognize the USB connection, and Device Manager shows "Mot Composite ADB Interface", "Motorola USB Networking Driver", and "USB Composite Device" as working properly.My MotoCast web account works fine, and loads(indexes) my computer content fine. But without connection to my MotoActv device, it is almost useless for me. I also can not sign into MotoActv.com (it keeps telling me "Invalid credentials, please try again.") I suspect this is because the MotoActv device is not connected/recognized by MotoCast.
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Nov 23, 2011
I'm having a problem that others seem to have had in various forms...The problem: After successfully installing the Motocast software, I go into my MyMotocast account, and it tells me I have not installed the software. The same thing happens when I try to access Motocast through my Droid Razr.I spent the better part of two hours on the phone with Motorola Level 1 and Level 2 Support. In the end, the Level 2 Support Tech acknowledged that I had done everything correctly, but he could not solve the problem. Very frustrating....During the troubleshooting process, we uninstalled and reinstalled the software on my machine a couple of times, both from the phone via USB and directly from the web site. The software has since updated to version 1.1.58, but with not positive effect.
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Apr 3, 2012
Can use Motocast just fine thru my phone and web browser with my home computer (mymotocast.com).
Trying to setup the MotoActv account on my Droid RAZR and it's giving me "Invalid Credentials" when entering my Motocast ID. When I go to www.motoactv.com I get the same "Invalid Credentials" error as well.
If my Motocast ID works for the mymotocast website shouldnt it also work for the motoactv site?
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Jun 12, 2012
I have a motoactv. The installation was ok. Everything was going fine, until I tryed to create my MOTOCAST ID. I am connected to the internet, but I always get this kind of message: "the device was not able to connect to the server. Try again in a few minutes."
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Jun 4, 2012
When MotoCast USB starts, I get a MS Visual C++ Runtime Error;
Program C:|Program Files (x86)motorola media link]litemml.exe
This application has requested the Runtime to terminate it in an unusual way.
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Jan 22, 2012
Just got my motoactv, and want to do the PC setup but when I plug it in it doesn't seem to be recognized at all by the PC. Is there anything I can do to get it to connect?
I've tried 2 different pc's and get the same thing on both..
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Jul 22, 2012
My issue is that the red headset that came with the MOTOACTV unit doesn't get recognized. When I try to play music with them plugged in, it just doesn't do anything (play button doesn't turn to pause), and if I try to use the FM radio, it tells me that I need to insert a headset. I have tried to rotate the plug around, to pull it out slightly, or to push it in and make sure that it is 100% snug. None of the above actions have changed the result.
I tried using the MOTOACTV with another pair of headphones that I had, and had no issues playing music or the radio through them. So the unit seemed okay.
This lead me to believe that the headphones were defective, but when I plug them into both my ipad and also droid RAZR directly, not only do they work as headphones, but the microphone seems to work as well. So that kind of rules out the headphones too.
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Dec 8, 2011
I have it set up on my PC where I have 3 folders shared. I have a Movies folder, I have a TV Shows folder, and I have a Mixsets folder. I like to listen to DJ mixsets that can be rather large, anywhere from 50MB to 150MB in size. I can access my movies/tv shows off my PC at home just fine when I'm on a wireless network. I just go into Gallery>MotoCast and there i have my TV shows in one folder and Movies in another folder. The folder I named Dj Mixsets does not show up in either Gallery or Music app.That's fine cause when I go to the Files app, I can see all three folders on my PC. From there, I can still access my TV Shows and Movies just fine. But when I try to listen to any of the mixsets, it says Cannot connect to network, please try again. This is weird cause the Droid shows my home PC as "Online". Is it because the music files are really large that it won't play? MotoCast can play larger size video files no problem.
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Jul 24, 2012
Motocast app was preloaded on new razr. I manually loaded motocast software on desktop and laptop. Motocast working great for getting pictures to and from desktop & laptop. I called tech suppoirt for email problem and was told to update my device to the latest OS. I did this and after rebooting device, there was no motocast app/logo and no USB selection window. I now can not download pics and can only upload files from my desktop and laptop.
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Apr 29, 2012
Droid Razr; using MotoCast Wireless. XP computer is on all the time, no trouble connecting. Music, photos and documents all present and available all the time.But my iTunes playlists are not. Major bummer. MotoCast playback quality is far superior to G-music, but I really need my playlists!Itunes data folders are all in the normal places. The MotoCast docs clearly say that iTunes playlists are usable and in one place says expressly, "Note: Currently MotoCast Wireless supports playlists from iTunes only."
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Jul 4, 2012
After updating to ics motocast wants to install on my pc and does not give me an option to say no and not have it show again, like the vista start screen. I decided to install motocast and just ignore it but when I rebooted it started my browser with a video for backup assistant after looking thru msconfig and regedit I believe this program to be malware like microsoft security 2012 or many other softwares that use extortion to sell their product. I am not questioning the validity of the backup software but rather the way it like motocast doesn't give me an option. When I called Verizon they said it was a Motorola problem so can someone please tell me how to get this MALWARE from loading! I did get the browser to stop loading after removing all of motocast via add/remove.
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Nov 21, 2011
A family member has a new Motorola Droid Razr, and we are trying to get MotoCast USB to work. We have installed the software on the computer (a Macbook Pro) and skipped the wireless setup (because we are only interested in USB syncing at this time). But when we connect the phone, all we get is a message, "Please wait while MotoCast USB loads your content."
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Jul 25, 2012
Is it just me or is anyone having problems with data syncing to the Motoactv.com portal today?
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Apr 6, 2012
I have been trying to download gold courses for 2 days now and can't figure it out.My device keeps saying "Downloading" and nothing is happening.
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Aug 7, 2012
I've owned the MotoActv for two month, I got the mysterious "moisture issues" that everyone seems to be getting even though I've never used it in the rain. But the thing that is driving me nuts is the music. When I hit random shuffle of all my songs, I hear songs I don't want to hear... song that I do not own on my computer. Where are these songs coming from? Today I heard "Boot Scoot Boogie!" I abhore country music as does my wife. Doing a computer wide search shows no evidence that the song exists on my computer. Yet there it is playing in mile four. Other mystery songs have showed up too. The performance music playlist seems to be filled with songs I never heard of, yet evidently I perform well to them.
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Jun 21, 2012
I haven't been able to access the motoactv portal all morning.
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Feb 27, 2012
Let the developers know what new innovations you would like to see in Motoactive. Let them know what Apps, websites, hardware features that are out there that you love and would like to see incorporated into Motoactv.
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Sep 10, 2012
I am running OSX Lion. I installed it and nothing happens when I click on the icon.
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May 25, 2012
There is a lot to like about the tablet, but some features I'm disappointed in. I was looking at the "supported devices" page for the Motocast USB software and it does not include this tablet. At the bottom of the page, it also says "MotoCast USB software works with most but not all of Motorola's Android devices." Is it possible to use it on the FE?
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Nov 16, 2011
I just got my Droid Razr yesterday. I was able to connect it to my PC (windows XP) via USB and transfer some songs. But I cannot set up Motocast wireless, however. Every time I try, it checks for a wireless connection, then goes to a set up Motocast wireless screen. It sits there for a couple of seconds, then the programs just exits.
I have read through the forum, and based on some other recommendations I saw there, I unistalled Java, and went to java.com and downloaded the latest version. I have disabled my Windows Firewall, and stopped Real Time Protection on my Microsoft Security Essentials. I also unistalled the Motocast program, which had first loaded from my phone, and downloaded Motocast from [URL]
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Aug 3, 2012
Ok, I have scoured the forums and tried everything, but cannot get my MOTOACTV or my BIONIC to be detected by my PC. I'd like to update the MOTOACTV, Steps taken so far:Unistall MOTOCAST ( ver 2.0.23), shut down PC, re-installfactory reset on MOTOACTV Unistall MOTOCAST ( ver 2.0.23), shut down PC, re-install as administratorMOTOACTV is basically factory except for some golf course downloads.I dont show any MOTO devices under mt device manager network connecttions.Also, I have confirmed that the Motorola device manager service is running and evan restarted it.
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Jul 22, 2012
I have connected my razr maxx and successfully transferred tunes. I am presented with options to sync music, photos, videos and podcasts. I am not presented with contacts.I wish to sync with Outlook. I have installed MotoCast USB and it states, when I click it that Contacts sync account for Windows is active.
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Nov 20, 2012
my motorola pro plus is keep restarting by itself, i tried to reset it but is still restarting everytime i swiched it on.
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May 3, 2012
Is it possible to have multiple PCs on the same phone? We have two computers and I would like to have access to both but didn't know if this was possible. I thought I would ask first before I tried setting up the second PC.
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Dec 12, 2011
I can access my NAS drive through my desktop PC using motocast but I want to access the NAS when the desktop is swithced off.I add server using FILES app.I have tried all addresses including router ip and other numerical addresses that are used and recognised by windows.It always asks for a password even though the only password I use on this device is the admin one to access the GUI of the router.Windows XP has no problem accessing this drive without a password or login, in fact it very easily appears in MY NETWORK PLACES.
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Oct 18, 2012
I get an error message about a dll file that can't be found. After inatallation, I try to set up MotoCast but I just get a blank box.
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Feb 10, 2012
I was updated this AM, and now I do not get lyrics. I have tapped and get the controls, tap again all I get is the screen.
Yes, I have "Song lyrcis" checked and chose Englis at the language.
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Dec 22, 2011
The only problem I'm having is with the Moto cast. I've done everything, I've installed on my computer. I've created a account, I've added folders. Beside my account user name is a green light. I've verify my e-mail address. When I try to finish set up on my razr and enter the exact e-mail & password I get the same error message.
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Dec 11, 2011
I've searched all over but haven't seen anyone having this issue. I hooked my Atrix 4G up to a Windows XP machine today and instead of the old "Motorola Media Link" I'm familiar with it installed MotoCast USB (which I'm assuming is new). The problem is, that when MotoCast USB runs it is in Japanese. I uninstalled the software and then went to www.mymotocast.com and downloaded a the software thinking some wires got crossed on the first install, but the issue is still the same. I don't see anywhere that I can change the localization to English. Has anyone seen this or know how I can get the software to switch to English? I did notice that under the registry key HKEY_LOCAL_MACHINESOFTWAREMotorolaMotorola Media LinkShared it shows a FamilyLanguage of JPN and a LanguageCode of 0x00000411 (1041).
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Feb 15, 2012
I have an album I downloaded from the web on my computer. When I open Windows Media Player or iTunes it is in there. However, it is not showing up in my Motocast list on my computer. Is there a way to upload it to Motocast? Also, I have noticed some duplicate songs, just in Motocast. Do I just have to delete them one at a time?
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Nov 24, 2011
when i try to download the motocast usb, it downloads motocast wireless. it's just uploading my media to the motocast web access site, which i don't want.
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