Motorola Droid Razr :: Why Has MicroSD Card Quit Working
Jan 22, 2013
I have a 32gb class 4 ScanDisk MicroSD card for my Droid Razr M. Everything was fine until sometime yesterday (I think).I noticed this morning that my morning wake-up alarm was not what I had set it to, but was a generic sound. I checked the settings and all my "custom" ringtones were missing. I then went to the files app & saw that the SD card read "0.00 GB available." Clicked on it and it says "SD card not found. Please check that SD card is properly inserted and mounted." Funny, seeing as I haven't removed the card since I got the phone & it was working just fine up to this point. I've tried using a card reader to plug into my desktop & the computer doesn't even recognize that there is a card in the reader. I'd hate to do it but it looks like I might need to reformat the card thereby losing all of my pictures & music. The problem is that neither my phone nor my computer see the card.
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Feb 23, 2012
After my Razr downloaded and installed the 2.3.6 update, my sd card quit working or should I say isn't recognized. Frustrating as I had EVERYTHING stored on my sd card. I called Verizon an the tech told me, "your sd card just went bad, they do that from time to time". We all know how long the Razr has been out, and that seems like such a short lifespan for a sd card, plus it is strange that it quit after the update.
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Nov 26, 2012
I just bought my wife the Razr Maxx HD phone. She had an HTC Thunderbolt with a 32gb microSD card containing music and photos. So, when we got her new phone, I put that microSD card into it. The phone found the music instantly, but it did not find any of the photos on the microSD card. I was able to find the photos on the card through the file explorer app on the phone located in a DCIM folder, but I cannot figure out how to get the phone to "see" and upload them to the phone's library.
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Sep 26, 2012
uch to my dismay, I purchased a class 10 microsd thinking this phone was the latetest and greatest so should the memory.Wrong.... ended up calling motorola and class 4 recommended class.
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Jul 18, 2012
Yesterday, saw message that Verizon had OTA ICS on my phone...said upgrade would talk 15 minutes and reboot.45 minutes later, all I see is emergency dialer. time to power down and reboot...still just emergency dialer. Called verizon support...after a couple more reboots, tech says do factory reset. This works (although after downloading all my apps during the day, the phone, when rebooted to try to fix the microSD issue, went back into Emergency Dial only mode and I did yet another factory reset...ugggghhh!.)o after perusing the forums, I find that the encryption key is genereated using the MEID (by default, I don't remember which I used when I set the encryption, not that it matters). and is stored on that nice internal storage that gets wiped during the factory reset. So now, the ICS Razr will not mount the microSD card (I am sure, based on the other forums I have visited, that my data is in a better, unusable, place).
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Jul 7, 2011
I just read on PCWorld that the Droid 3 comes with 16GB of internal memory, and that's it. No microSD card slot, and no 32GB version of the Droid 3. What's up with that? I currently am using 20GB on my Droid, and I can't upgrade to a phone that only allows me 16GB. The iPhone even has a 32GB version. Is PCWorld correct? I can't verify this on Verizon Wireless' site or even Motorola's, as Motorola doesn't have the phone listed in their store yet! url...
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Jul 30, 2011
Having major trouble as of yesterday afternoon. Seems my touch Screen is on the frits. I noticed my back button didn't work all of a sudden, but the search and home and menu buttons all still work. and i could barely unlock my phone because a strip up from the back button wasn't working. I have done all i know to do at this point, pulled the battery twice, As bad as i hated to, i did a factory reset, which did increase the speed but i lost all of my customizations, and apps. I had 122 market apps and salvaged about 20 - 40 from the market, only 4 was paid. Anyways the problem still existed. IT came back for a few minutes after about an hour after the factory restore, and started working, then went away again. and didn't work again until i started typing this thread. I know it won't last though....
I'm out of warranty and i got shot down by calling verizon for a replacement, thought i might run by a store later to see what i can do. I want to hold out on an upgrade until next year when hopefully the droid 4 will have a keyboard and 3g . I hate to upgrade to a 3g phone this year when 4g is in my area now.
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Nov 12, 2011
My MicroSD card in my Xperia is currently not working. It suddenly didn't worked! I checked the memory card on my laptop and tried to reformat it, but it says, "Disk is Write Protected". I cannot reformat it also using other Cellphones.
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Oct 31, 2012
I would like to expand the storage in my Razr HD (Australia - using Telstra 4G Network).I am looking to buy a Sandisk 32Gb class 10 microSD card - just wondering if this is known to work with these phones? If not, which make/models do work? Does the speed of the microSD card make much difference when used with the Razr HD's? I see Sandisk also have a 16Gb 95Mbps microSD card which is quite a bit more expensive, but is it worth it?
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May 8, 2012
Had to get a replacement phone (dropped it screen cracked) replaced the sim card from the first phone and the SD card everything came back including my downloaded apps but if you go into settings/storage/SD card it shows unavailable and in the ongoing at the top of the home screen it shows preparing SD card but it's been running forever it knows it is there and I've looked at it on my computer the files are there, any thoughts?
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Jan 14, 2013
I bought 2 new 16 GB Kingston Micro SD HC class 10 cards for the wife's and my RAZR Ms.
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Aug 18, 2012
where we can manually scan the SD card so ringtones etc. Would show up in ringtones and notification areas etc. Instead of having to reboot the phone everytime to scan the sd card I move or add a ringtone etc. Yes I've tried apps that are in the market and they don't work and still have to reboot to scan the SD card.
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Mar 19, 2012
I have a Verizon Motorola Droid Razr. Does anyone know a good/best app for reading/scanning business cards?
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Oct 31, 2012
I have just 'upgraded' from my trusty DroidX to a Droid Razr Maxx HD (what a mouthful).The new device has a nice screen but (apart from the backside) the overall finish / design is nowhere near as elegant as the DroidX. Sigh.My question is this: on my old trusty DroidX the external SD card that came with the device was already pre-configured as the default location for all app data (I'm not talking about the app executables), the camera storage (/DCIM etc), music and my own files (text, excel, pdf etc). On the new Razr Maxx HD there is an internal 'SD Card' (how can an SD Card be 'internal'?!?) and this is the default location for all data files.
After some snooping around I found that the internal 'card' is at /mnt/sdcard and the external card is at /mnt/external1. How does Verizon/Motorola expect a consumer find out this or work with this information?Of course, I can go into camera settings to re-point the camera to store photos on the (real) external SD card. But the screen capture utility (power and volume down) still writes to the internal area - as does the Download capability (ie from email) - and as do all other apps for their 'data' files (remember, I'm not talking about the apps executable files here).Is there a simple way (for us non-rooted phones) to set the true external SD Card as the default destination for all data files? The current set-up is sooo frustrating. I can't just whip the SD card out of the phone and know all my data is in this one place.
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Dec 3, 2011
I was putting in my micro sd card on my 3 week old razr when I noticed it broke the screen above the sd slot and now the whole screen is busted. A freakish issue but Verizon claims it is not covered under normal warranty until told by motorolo. Anyone else had or heard of this issue? I really wish it was covered under Motorola but don't know yet.
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Sep 28, 2012
Is there a way to get the camera to write directly to the DCIM file in the SD card?
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Dec 25, 2012
What is the proper procedure to upgrade my 16gig SD card with 32gig card? I know I need to copy the contents to the larger one so is it just a matter of copying it's contents for example to my pc then copy the contents with the same folder structure over to the new card and simply insert the new card?
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Jul 26, 2012
I have a few apps on my phone that can't locate the sd card. The most important of these (to me) are apps that are designed to read or import csv files and create little databases from the data.
All of them look for files on the sd card automatically and report that none are present (of course, I know they are because I put them there). One of them offers the option of searching for the files manually. When I do, instead of displaying the contents of my sd card, it displays the contents of my internal storage. I suspect that's where the apps that search automatically are looking as well.
I tried dismounting/remounting the sd card. Didn't work.
Yesterday I spoke to a second tier Motorola support agent. He tried various things by taking charge of my phone remotely, then did a factory reset. No joy. He said that in his opinion, the apps (all four of them) are at fault.
One of those apps worked perfectly under Gingerbread. I downloaded the other three when it stopped working after the ICS upgrade.
I had a similar problem with an mp3 player when it tried to automatically find the mp3 folder on my sd card. Did the same thing: examined the internal storage instead, even though I chose the option to search the external card. Fortunately, that app also had an option to search manually, and that function saw the sd card.
These data apps are very important to me. One developer said he's working on an Ice Cream Sandwich upgrade. The other developers haven't replied, though their sites claim that their products are compatible with Android 4.
Is this an operating system problem? A device problem? Is there a way to "tell" apps the path to your sd card? The names of the apps: Panacea Database, Sailforms, Memento, Collector.
If anyone else using a Razr Maxx running Ice Cream has found an app that can successfully import a csv file or read an mdb file (Microsoft Access) on the sd card
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Sep 20, 2012
My wife replaced her Droid 2 with a Droid Razr M last week. When I activated the phone for her I discovered there is no toggle option to move any Apps from internal storage to the SD Card. This is usually found by going to Settings-Manage Apps-Download-App Info as a toggle "Move to SD Card/Move to Internal Storage". I went to Motorola's chat and exhausted their knowledge base and was then directed to a phone support number. After talking with a level 1 and level 2 help persons, they synched into my wife's phone and then compared a Razr M on their end. They finally admitted that the move option does not appear in the Razr M version of ICS. This is a critical omission considering the limited size of the Razr M internal storage.I was told by the level 2 that there might be Apps available to fix the problem. I tried App2SD but found it directed me back to the missing toggle.Is this true of all Razr M phones or is it a bug in the software of only a few? In either case, is there a service patch available to correct it?
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Dec 19, 2012
My SD card becomes unmounted constantly. I am guessing that the cover that holds it in place is not working properly. Does anyone else have this problem and does anyone know how to fix it?
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Nov 9, 2012
I often download large PowerPoint presentations or other office files from gmail and stock email app. By default they go to the download folder at /mnt/sdcard which is in fact not the sd card but internal memory. I would like these files to automatically download to the download folder on my sd card /mnt/external1/downloads. Is there some setting that would allow this?
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Mar 19, 2012
I can save my pictures to the SD card but cannot see them in the gallery. How do I get them back from the SD card to the gallery?
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Dec 28, 2012
How do I set my phone to use use my external SD card, 32 gig, for as much as possible so that I can try to use only what is mandatory on my internal storage? I have my camera set to use my external SD card I'm not sure how to set apps, downloads, music etc to use external. I'm assuming there is a recommendation that those of you who know more about using this phone than I that I should use?
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Sep 18, 2012
I can see the mp3 and flac files when I connect my RAZR to my laptop, but the device itself can't see/play the music. Not sure what is going on here. why I can't access the music on my SD card that was fine on my Droid4? Seems odd that my music folder is empty (when I browse to it using files/astro.)
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Nov 2, 2012
I would like to put a 64GB SD Card in the external SD Slot.The spec's say it only supports only 32GB.
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Feb 27, 2012
how do you save pictures from a text to the SD card. Text pictures only save to internal mem
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Jul 19, 2012
how can I save a picture i receive by text to the sd card?
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Jan 16, 2012
I regularly lose song files on the 32GB MicroSDHC card (Class 10) in my Atrix 2. They disappear without a trace, and without notice of any kind. I've been checking my music directory regularly with a file explorer app, and I've noticed that they tend to disappear whenever minor changes are made to the SD card (mounting/unmounting the card, connecting to my PC, adding new files to the card, revising existing files, etc.). I've tried using different SD cards, different PC connection methods (MotoHelper and USB Mass Storage), but nothing seems to work.
Is Android 2.3.5 not reading the card properly? I don't see the point of using an SD card with this phone if I can't guarantee that the files will stay accessible.
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Nov 24, 2011
On my brand new Razr (24hrs old!) - I have noticed that when the phone boots and the SD card is mounted, there is an Audible sound "DROID" - and its annoying. (Now, I am not talking about the mechanical sound/video that fires up when the phone boots). In Sound Settings I find a section called "SD Card Notifications". You can turn that off or on and here is the odd part. If I turn it On, it will use whatever I have the "Notification Ringtone" set at. That makes sense. If I turn if Off, it will use my "Phone Ring Tone"! - A long MP3... This does not make sense. In other words, I cannot silence it and I would like to. The phone does have a "Silent" ring tone (internally) but it is not one of the available "Notification Ringtones" I can use.
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Dec 23, 2011
I just recieved this phone from my wife today as an early Christmas Present. In setting it up I realized that as soon as my corporate email syncs with the device the SD card and the WiFi settings are disabled permenantly. Is there anyway I can get around this? Or is there something our IT department has to do differently to support this phone? I did not have this problem with my origninal droid.
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Feb 11, 2013
I copied 7zip encrypted files to my external SD card using my laptop and then encrypted the SD card with the Razr M's FIPS compliant encryption engine and now I'm unable to open the 7zip encrypted files. I keep getting "Cannot open file as an archive" error, no mater what program I'm using.
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