Motorola Droid Razr HD :: MDM Not Installing Drivers / Can't Transfer Files?
Jan 14, 2013
I'm trying to have the phone storage locations (internal and optional micro SD card installed) show up in My Computer to be able to transfer files. My OS is Windows XP SP3.I have installed the latest version 2.3.4 of the"Motorola Device Manager" software.The install goes fine. There are no "Plug phone in now" kind of prompts, but the installer says the program is installed and will launch whenever I plug in the phone.So when I unlock and plug in the phone, the MDM icon shows up in the system tray, and the Windows "Welcome to the Found New Hardware Wizard" comes up. Hmmm...did the software installer install the drivers or not?If I click Next, the message "The hardware was not installed because the wizard cannot find the necessary software."So I go back and change the selection to "install from a list or specific location", then specify to look in C:WINDOWSsystem32 (which usually works for most things)
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Dec 16, 2012
It seems that on past Droids, one could click-and-hold on an MP3 (found in memory) and elect to make it a ring tone -- even an alarm or notification. This seems to be missing on the current phone.
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Jan 22, 2012
Where do I obtain the latest Motorola Bluetooth drivers for ALL the features on my Droid Razr? Only a couple BT features are working. I know there is GET HELP, Drivers, and a Motorola driver page for USB and Charging drivers. MotoCast is installed (and updated) and provided the necessary USB and Charging drivers. I know there is a Motorola program called MotoHelper 5.4.0. I have used these resources but they have not solved the problem with bluetooth peripheral device drivers. The message my Lenovo T61/Windows Vista computer gives me is: contact your device manufacturer for assistance getting this device installed.
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Mar 10, 2012
Is there a way to increase the sampling rate of Accelerometer values? I use the HIGHEST tag in the android and it gives me a sampling rate of 50Hz.Are there any new drivers or anything else that may allow me to go further, say till 100Hz?
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Dec 7, 2011
I'm quite happy with the RAZR but it won't install bluetooth drivers on windows 7 automatically. Is there a link to download and install the correct drivers?
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Jan 4, 2012
I'm having trouble installing a custum ringtone. I've downloaded it as an MP3 to the My Music folder and also copied it to a new folder that I've called "music" on my external memory card. So I'm able to play the tune from both locations but I can't find any menu option that allows me to set it as the ringtone. When I hold down the song in My Music a menu comes up that gives a number of options starting with Play and ending with Copy to DLNA server and Delete. The Mortorla phone tech person said that between the last two on his phone was a Set as ringtone option but it does not exist on mine. He offered to reset my phone to the original factory settings. But I would loose too much stuff so that is not an option.how I get to set it as a my new ringtone?
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Jan 6, 2013
After installing the Jelly Bean update on my Razr Maxx, I have been unable to connect to WiFi. I have factory reset, reset my router and wiped the cache.
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Apr 23, 2012
When I plug my phone into my computer it says the device is not recognize. I have installed the motohelper and that did not resolve the issue. All verizon can do is send me out a refurbished phone.
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Jun 14, 2011
transfer PDF files from PC to it?
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May 11, 2011
I have the Droid 2 Global (upgraded from droid 1 to2 and now to global) How can I add ringtones to the Droid? I did it before using Astro File Manager but Ill be darned if I can figure it out again! doh! Happy to do it any way possible.
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Feb 11, 2012
How do I transfer files to my XYBOARD from my computer? When I plug it in, I can instlal Motocast and something to sync media, but I can't actually transfer any other files but media.
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Aug 1, 2012
I know how to select an app to open a file type, how do you unselect once you have selected?
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Mar 29, 2012
Is motocast a option? I see it will allow access to your PC files from your phone....but i want a true transfer from phone to PC not access from PC to phone.
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Apr 1, 2012
What is the easiest way to transfer a WMA file from my PC to the RAZR?
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Dec 28, 2011
How do I open wav files on my Droid Razr? When I attempt to open a wav file I received in an e-mail it will not play.
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Jun 14, 2011
Is there a way to wirelessly transfer files from your computer to your phone? I use AIM yo transfer files form my laptop to my desktop, is there anyway to do that from computer to phone and vice versa?
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Jul 11, 2012
how to restore delete files from my sd card... i forgot make copy of some files i data reset my maxx for clear some issues after the update.
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Apr 15, 2012
When I start my car the bluetooth finds my phone (Droid RAZR), but does not transfer the contacts, nor the calls received and sent. My older phone was an HTC ERIS and all information was transfered automatically. When making calls from the car, it's inconvenient if I still have handle the phone to find someone.
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Nov 21, 2012
this summer, I've broken the LCD SCREEN on my phone, MOTOROLA RAZR XT910 . There is a lot, like A LOT of informations and files that I need, I've alrady tried to connect via the HDMI CABLE, but nothing. It's connected to the computer and I can't access the files, because it says to "insert a disk into the driver". Is there any program on the NET so I can get my files back and put them on my computer?
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Dec 1, 2012
What is the size limitation for these attachments? I recorded a 23 second clip in MMS mode which totaled 368KB. It won't go. I had one rep. tell me the limit was 15 seconds regardless of size. I thought I had read on VZ site it was 500K but may have dreamed that.
Or is it neither size or length but something else? And finally is it the same for GMail?
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Feb 27, 2012
When I go to the My Files app and enter a server for the Shared Folders, the server info stays until I either restart my phone or if the app is stopped. When I go back into the app after one of those the servers are gone.
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Nov 25, 2012
Has anyone setup remote storage under the files app? I have tried to get it set up to work with my network storage. Does anyone have any details on how they set it up?
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Jan 28, 2013
I have Jelly Bean on my Maxx HD. I am trying to copy and paste, or even move files from one location to another. It makes no difference if it's from internal to external SD card or vice-versa. Or even from internal to internal storage but the copy paste does NOT work.
What am I doing wrong? When I choose the files to copy or move, then I choose the new location, the process appears to start but the counter stays on 0% and never moves. All I can do is cancel the operation and try again only to do the same thing. What is going on here?
I have tried the same thing using OI FIle Manager and I get the same results.
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Jan 18, 2012
Other than using Motocast can you transfer data from my palm to the razr where you can make changes,add data delete etc.? Is there an app for that>
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Jul 28, 2012
Since installing a new Netgear 7550 modem/router from AT&T, I have been having trouble with the WiFi on my Verizon Razr. I can connect to the network and browse just fine for a while, but eventually the WiFi indicator changes from blue to grey and no apps will load data. This includes not being able to load webpages. I also notice that once the icon goes grey, only the upward pointing triangle within the WiFi indicator comes on. Of course restarting the phone or rebooting the router restores the connection for a time, but eventually it drops again. Once the icon turns grey I get the following from the settings menu:
Status
Connected
Signal strength
Excellent
Link speed
72Mbps
Secruity
WPA/WPA2 PSK
IP address
192.168.1.xxx (the last three numbers never seem to change)
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Jan 27, 2012
I read on a forum that the Razr's transfer rates are such that there's no point in buying a SD card higher than a class 4. That the Razr is not able to tranfer data higher than a class 4. I find that hard to believe, given that the SD Association recommends class 10 for "Full HD video recording, HD still picture consecutive shooting"
Does anyone know if the Razr's able to utilize class 10 memory cards or if there is a lower spec that is the max it can utilize?
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Apr 1, 2012
I was able to transfer a downloaded Audiobook to the RAZR. However, while it plays perfectly on my PC, it is completely garbled on my RAZR.
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Jul 5, 2012
I received the 4.0.4 Ice Cream Sandwich (ICS) OTA update for my Droid Razr on Tuesday morning July 3, 2012. The install was uneventful. One feature of the previous operating system I use frequently is File Manager. I noticed that after the OTA update to ICS that the feature to "Move" does not work, or at least doesn't allow me to move files from Internal Storage to the SD Card. I searched the Forums and didn't find any discussions about File Manager not working the same in ICS as it did in Ginger Bread. I read the numerous marketing guides and preparation documents that were published on the Motorola Razr website and didn't read anything about File Manager changing. I downloaded the new Razr Operating Guide for ICS and found no discussion about File Manager being different.
I tried Motorola Live Chat and ended up getting referred to Level 2 Tech Support. I have powered the device off and on numerous times in the last 48 hours. I have also done a Power + Volume Down restart but the Move option is still not working. Specifically, I can select a file from a folder in Internal Phone Storage and select Move. I can press the Back arrow-key but as soon as I am back at the File Manager main screen (so I can select SD Card), the option to Move disappears. If I press SD Card (like I did before with Ginger Bread) the Move button does not reappear at the bottom of the page.
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Feb 11, 2013
I copied 7zip encrypted files to my external SD card using my laptop and then encrypted the SD card with the Razr M's FIPS compliant encryption engine and now I'm unable to open the 7zip encrypted files. I keep getting "Cannot open file as an archive" error, no mater what program I'm using.
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Dec 1, 2012
I have a Droid Razr MAXX. USB Debugging is off; MTP is the USB setting. I've turned my phone off then on again. However, my Macbook Pro (currently running Lion) does not register the phone as a USB device, and AFT asks me to connect my phone with a USB cable to get started.
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Dec 2, 2011
Does anyone know how to either set up a local adhoc network connection or a Bluetooth conection between a RAZR and a DROIDX to facilitate file transfers between phones? I tried Bluettoth - the devices are paired but will not connect..
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