Motorola Droid Razr :: Bad Search Results For Contacts?

Jul 11, 2012

Using Voice Search on my RAZR MAXX, using it for the automatic commands, I'm getting odd results. Here's a specific example...

speaking ... "Call Mom mobile" - This comes up w/ the display that's about to call a number, but it has the wrong number. The screenshot has the number blocked out and I aded "Wrong Number" on top of it, but so people could see what stage I'm at.This also occurs using the autocomplete when sending a text message. I type in "mom" and the WRONG contact shows up in the drop down below (wrong name, wrong number). *** It is important to note here that the WRONG contact that shows up in this case MATCHES the wrong contact that shows up w/ Voice Search.This used to work just fine, I've used it for months. But it's recently stopped working.

So, using "People" (which is listed as "Contacts" in manage apps?! - so, under Apps, only "People" is listed, no "Contacts" ... under manage apps, no "People" entry is listed, only "Contacts") on my phone - entry for "Mom" is NOT present. But, an entry using her first / last is there. The number is present, the wrong number is not.Getting online to check my contacts directly with google - there IS an entry for "Mom", with the correct number, the wrong number is not there. If I do a search for the wrong number, it takes me to the correct contact (not Mom), if I search for Mom's number, it pulls up the correct contact (Mom).

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