Motorola Droid Bionic :: Cannot Sync Or Import Contacts

I just spent two hours on the phone. First with Verizon, and then Motorola (I was disconnected from the rep at Motorola who did not call me back).This is the issue. When I got the Bionic I used a program called MyBackUpPro to put much of the stuff I had from my Original Droid onto the Bionic. I was up and running and very happy.Since the 8th when I got the phone everything sync's just find EXCEPT contacts. When I try to uncheck and check the box to sync contacts it give the error "Sync is currently experiencing problems, it will be back shortly.". I have tried to sync contacts over 30 times since then and that's the only message I get.My next step was to try to use Backup Assistant, however according to Verizon they are having problems with it.So they transfered me to Motorola, and I spoke to two reps there who took me through the same steps as Verizon... I did them for the second time and of course no go.I suggested to THEM that maybe I can import the contacts from outlook by saving them to a CSV file, putting it on the SD card then using your contacts program to import them. I attempted to do this and it can never find the file.I put the file both in the SD card AND the SD-ext card just in case.When choose import from SIM card it says there are no contacts on my SIM card.