Lumia 1520 :: Factory Reset In Order To Change Microsoft Account
Jun 22, 2014
I have Windows phone 8.1 installed and I need to do a factory reset in order to change Microsoft account and I am just wondering if I do this, I will have to downloaded the Preview for Develoepers app again from the store, right?
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Jul 11, 2015
I just got a nokia 1520 and it won't complete a factory reset. It gets about 30% through then stalls and resets and goes through the process again. Eventually, I get a sad face and it shuts down.
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Sep 10, 2014
strange issue had to reset my 1520, only to find most of the cyan apps such as Display, glance, extras and info were gone. Tried updating the phone, in the end had to reinstall from app store.
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Jul 1, 2015
I have been having some problems with my 1520 and decided to see if a hard reset would solve the problem. However there were some problems with the backup some threads in SMS and some messages in other threads were missing, but more annoyingly a large number of apps were not reinstalled.
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Nov 15, 2014
This is very odd.. But after a factory reset Nokia Camera no longer shows the option to enable live images in the settings. Not sure how this could've happened. I came across the app "Lumia Camera Classic" which does allow me to enable this option.
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Aug 7, 2010
Is there a way to change Gmail account w/o doing a factory reset?
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Jun 29, 2014
I recently took a video that was 1.5 min and the size of the file was over 6 mb. I used the default settings. I was unable to enclose it in a text, or an email on the phone. I moved it to my computer but still was unable to email it as it was to large. I tried zipping it, raring it but could find no way to send it.
There has to be a way to reduce the size of a video as I can with photo's.
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Feb 23, 2015
How to resolve this, or is it just a glitch that came up when my music player updated to the current version attached in the photo below??There's no repeat or shuffle turned on
After about 20 plus songs or so, the playlist starts all over again from the very top.... In some rare occasions, the list even starts auto shuffling itself even though shuffle isn't turned on >.< It's annoying as I have to keep going back to where I last stopped again everytime it does that. Is there any way to fix it??? I've tried turning my phone on and off and soft resetting my phone already but the problem still persists
The last time I updated the music player with the version number
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Dec 15, 2012
I got my brand new ( Unbranded) Lumia 920 and am on T-Mobile ( Germany)For al i've tried I can't make the phone connect to the microsoft store the error I get "Can't connect We're having a problem signing in. Make sure you have good reception. If you do, the problem may be on the other end.Wait alittle while and tray again" I have full WiFi reception and HDPA+. My phone ( on T-Moble Gemrnay) does NOT provide a " Auto time sync" button. I have set the time as best as I can but no luck getting the phone to login.I have been to the T-Mobile shop today to ask for a brand new Simcard since mine was 3 years old. The did not help at all.If I try to check for new updates ( Phone Update) i get the error :"We are currently unable to check for updates. (801881e4)I can however add my ourlook.com account to mail and it will sync, but the same account will not work in the store,Xbox ,..etc What can I do ? I don't want to send the phone back but will have no choise if I can't find a solution within 1 week.
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Dec 12, 2015
So frustrating that the 950 is not a top end phone. The problems with having to do a hard reset in order to get the update is a joke. I've done the hard reset and my update is just sitting at 0% it won't do anything and my phone is just now going slow. I expected a lot more from MS. The batter gets ridiculously hot, it drains way too quickly, and there are other glitches as well. This was marketed as a high end phone but thus far it is no where close.
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Dec 29, 2015
i am exchanging my lumia 1320 for another phone . but how do i sign out of the microsoft account from my phone. Again i would like to sign in with the same account in my new phone.
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Aug 11, 2015
After factory data reset. Asking me Google account. I don't remember How can bypass google account?
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Feb 23, 2014
I have my contacts through Verizon Backup Assistant Plus on Icon. How do I sync to Microsoft Account (Hotmail)?
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Dec 22, 2015
I am stuck with issue of not being able to complete the google account verification on my s6 edge phone after i factory reseted it.the fact is that whenever(laptop, ipad,desktop browsers) i am login-in to my google service using my account credentials it works just fine.i keep getting the message "Please sign-in using one of the owner's accounts for this device. Well,last time my s6 edge was exactly synced to the account i am using right now. Nothing's changed.
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Jun 12, 2015
I factory reset my Samsung Galaxy S5 but can't access my Samsung account when I set up the phone.
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Sep 21, 2012
i cant log in to blur account after a facotry reset
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Aug 11, 2014
I have been trying to unlock it for use in Italy, but I can't get past the initial setup which is asking for my original Samsung login ID, which I obviously don't have. In addition, I can't flash the rom with Odin or install off of external SD card, because I cannot root it.
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Jul 1, 2012
if i do a hard full reset will that reset eveything including the first hotmail live account i put in on the first day of activation because im not living in the same country anymore and want to start a new zune/marketplace account to buy apps i have no problem with hard reset IF It will work?
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Jul 31, 2015
after installing the 5.1.1 update, my phone seemed to be a little laggy so I went into the recovery menu and did a factory reset. Everything works normally, except now after the reset, for some reason I can't change the screen grid size in the panel customization menu. The button that says "screen grid" is there, but it is now greyed out and I can't use it.
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Aug 1, 2015
The factory reset locked my phone, can not finish without google account & password the phone was originally synchronized with. Just resetting username & password will not work tried.
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Sep 26, 2015
A couple of months back I lost a load of holiday photos because my sd card failed. Now with a new card I am having problems getting music to download onto the new card. The phone doesn't see all the files. It is a brand new good quality card.
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Jun 7, 2015
how I can do a full factory reset and be 100% sure it's done without the use of the screen?My 1020 screen is cracked and doesn't come on at all, there's no way to see what the phone is doing. I want to sell it on ebay for parts but need to ensure all of my data is scrubbed. Is there any way, or any tool, that I can use to connect the phone to my PC and do it that way? Maybe some kind of screen emulator?
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Dec 14, 2012
Battery died and when I recharged it, it had reset itself to when I had first purchased it. All contacts, photos, music, etc. is gone. Any way I can restore old photos?
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Mar 9, 2015
i see the back up in one drive but i only see the option to delete not restore
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Sep 5, 2013
I was having issues with notifications not work and live tiles not updating so I figured I'd just do a hard reset/factory restore and it'd fix everything. The factory reset started and it's now been almost 4 hours and they are still spinning. I have tried to do some of the tips given for the 920 when it had the same issue but none of them have worked. I also don't know of anyway to reflash/unbrick a 1020.
I've tried: Input these keys on the following sequence, press them one key at a time: Volume up Volume down Power key Volume down...
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Oct 10, 2014
When I do a soft reset my phone will text me with my own number. I will have two contacts in a text thread. When they reply to a text after the reboot I will get a response with my phone number listed instead of just the two contacts. When I respond to the text I text myself.
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May 26, 2015
I previously saved the game 'Lost Echo' on my SD card. Yesterday I did a hard reset of my Lumia 1520 (without erasing my SD card) and after that, the game is no longer on my app list. When I go to the store to install it, it attempts to install a fresh copy of the game instead.
I plugged my phone to my PC and tried searching inside the SD card but found nothing. However, I can tell that the app is still inside the SD card as there is more than 1GB of 'other' files when I checked storage sense, which definitely must be the files for the app.
Is there a way to restore the app without doing a fresh installation? I really do not want to lose my game progress.
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Jul 23, 2014
I recently downgraded from 8.1 DP to 8.0, to make sure that I could upgrade to Cyan.
I had gotten a lot of games through Nokias promotion, Civ, MC4 etc. Is there any way to get them back, or would I have to pay for all of them?
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May 1, 2014
I have done a hard reset; the screen rotation is slow is it normal?
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Sep 14, 2014
Is it possible to change the compression used to record videos, or install a different codec for that matter ? IMO the video recording is equal to that of devices that are geared for video recording, but the right configuration would open up the video recording possibilities and with 4K video recording on the horizon which as far as I know, no other smart phone will have the only thing needed is storage space !
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Nov 4, 2013
Phone will not find updates 1020 after factory reset here is what I did.
1. Removed phone from windowsphone.com
2. Did a factory reset on phone
3. Told it to do a new phone from scratch not restore backup
4. Went through all the setup screens reconnected to MS account
5. Phone was reset up on windowsphone.com
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