IPhone :: Shuts Off Then Resets Randomly?
Apr 6, 2012
I have a new iPhone 4S that has developed the habit of shutting off randomly by itself. When I pick it up after it has been on standby for a while, the buttons are not responsive, then after a few more tries I get the apple logo, which I presume means the phone is resetting itself. It concerns me, since my family and I keep in touch via texting during the day, so if the phone has shut off, they can't reach me and I don't know that they are trying to.
I took it to the genius bar today, and they suggested I do a restore. My concern is that some of the games I have accumulated a lot of points in will be set back to zero. I have tried the regular reset procedure by holding down the button and swiping the 'shut off' option
Info:
iPhone 4S, iOS 5.1
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Mar 26, 2012
My iPhone 3GS shuts down randomly everyday during use. Plenty of battery (more than 50% at the lowest). It just goes black. And there is a strange vertical banding in the black dead screen. Restarting begins working, apple logo appears, but after a long wait it just quits again and goes black. Again, there is plenty of battery charge, this can happen on a full charge. Have tried hard-restarting by pressing power and home with the same result. Only when I have plugged it into a power source does it boot. It can then be disconnected immediately and used for hours, or until it crashes again.
This often happens with angry birds (any version) but that's just because I play it too much, it can also happen using apple apps like mail
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Apr 13, 2012
I purchased a new 16gb AT&T iPhone4s a few days ago and today when I went to use my phone I noticed it had turned off by itself. The only way I was able to power it back on was to hold the home and power buttons at the same time. I did a lot of research on the problem and saw that if the Diagnostics had a panic.plist that there are hardware errors or failures involved.
So I looked at my diagnostics and can confirm there are two logs with the panic.plist header. panic(cpu 0 caller 0x8007617c):lck_mtx)lock():mutex (0x9B5A2820): 0x000080000. The phone came preinstalled with OS 5.1.
So I am here to ask if this is a case where I have no choice but to replace my phone... From everything I've read it seems to be the case, but I've only had the phone for a few days and would be really upset if this were the case. I gave Apple a call and they said to basically not worry about it unless it happens again... but after doing the research it has just got me more worried.
Info:iPhone 4S, iOS 5.1
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May 7, 2012
My iPhone 4s randomly turns itself off during calls, text, and emails. It has never been dropped, gotten wet, or been exposed to extreme heat or cold, so I can't understand why all of a sudden this is happening. I bought it in October 2011, so it's not even a year old yet.
Info:iPhone 4S, iOS 5.1
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May 20, 2012
My iPhone 3GS randomly shuts down for no reason, and apparently I am not the only person having a problem with this. This happens regardless of how much battery life my phone shows, or whichever application I am using. I understand that cell phones are not built to last forever, but my phone is in to good of a condition to go out and purchase a new one.
Info:
iPhone 3GS, iOS 5.1
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Jun 2, 2012
I've had my iPhone 3GS since Feb. of 2010. The same phone since Feb. 2010 with no problems. I noticed my phone started shutting off around 20% in December. I didn't think of it as a big problem. Then it got worse and started shutting off around 35% in mid-January 2012. Then it started shutting off at 50% around early March. Now it's June 2012 and it's basically shutting off around 70-80%. Sometimes it shuts off around 87% when I try to play a phone game. It's gotten to the point where I can't use my phone outside at all because it'll just shut off. I've tried restoring the phone and that doesn't work. I've tried "X-ing" out comments I don't use. I've known other people with this problem who've tried restoring to factory settings and that didn't work. I don't want to waste my upgrade on the iPhone 4S when the iPhone 5 is coming soon. I don't know what to do.
Is there a battery replacement that I can get? I don't have money to cough up for another phone. I don't want to waste my contract upgrade for another phone. I want to wait until the iPhone 5 to upgrade. And I'm out of warranty now so Apple probably won't replace my phone.
Info:
iPhone 3GS, iOS 5.1.1
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Jul 5, 2012
I have noticed that my iphone randomly shuts off. It does not do it while I'm using it, but I can let it sit and go to use it and notice it has turned off. The only way I am able to turn it back on is by holding the home and lock buttons to perform a hard restart. This happens multiple times a day.
Info:
iPhone 4S, iOS 5.1.1
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Mar 22, 2012
My iPhone 4S screen shuts off randomly while I am using it. It only happens when I unlock the phone or open an app. The screen shuts off and stays off until I hit the home button, and then it comes back on but instead of showing the lock screen, it shows the animation of the app closing and going back to the home screen. I have restored my phone and that did not fix the problem. Any other ideas of what I could do to fix it, or should I take in in to an Apple store and have them check it out? It happens probably once or twice a week.
Info:
iPhone 4S, iOS 5.1
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Apr 7, 2012
I upgraded to the latest iOS, my phone started shutting off with 60% of battery remaining, and will not successfully boot up unless I plug it in. When I plug it in, the battery shows 60% or so remaining. I charge it fully, and situation repeats. If I'm using power hungry apps, I'm good for about twenty minutes. In stand-by mode, I'm good for about six hours before it goes dead.
I recharge fully every night. I tried restoring the software. No effect.
Info:
iPhone 3GS, iOS 5.1
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Jun 24, 2012
My iphone 3gs is unlocked and it shuts down randomly and I can only use it while its on the charger, is there a way to fix this without getting back locked?
Info:
iPhone 3GS, iOS 5.0.1
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Sep 3, 2014
I have an Iphone 4. It switches off randomly and I am unable to turn it back on even though the battery is still almost full. So I tried to have it connected to the charger and what I saw was a logo which depicts a 3-bar low battery and then to the apple logo and it loops.
Info:
iPhone 4, iOS 7.1.2
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Feb 24, 2015
Ever since I got the Android 5.0 update on my T-Mobile S5; the background for my home screen randomly reverts back to the default. Am I the only one this is happening to; and if not, how do I fix it?
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May 24, 2012
I have a problem with my iPhone 4. It randomly shuts off and wont turn on again until i plug in the charger. This happens at least once a day and is extremly annoying and i canīt really use it anymore. Iīve tried a reset but with no results.
Info:
iPhone 4, iOS 5.1.1
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Jun 19, 2012
what can i do if it wont turn back on?
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Feb 12, 2010
While using the ENV3, at times it will shut it off by itself. I could be in the middle of a text message or just having the phone sitting on the couch next to me, but the next thing I know, the phone powers itself off. Does anyone else have this trouble??
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Jul 26, 2011
My blackberry bold that's a little over 5 months old Keeps randomly shutting off.. I looked at other peoples posts about theirs turning off and theirs manages to reset itself. Mine will just totally go black screen and that's it.. You can press all the buttons you want and try turn it on it wont do anything. You need to do a battery pull. And its getting worse, it does it about 6-15 times a day now.. Very very annoying cause the darn thing takes 5 miss to turn on! I notice it mostly does it most often whenever IM sending a a text, or browsing the web. Already reset the phone and nothing helped.
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Oct 31, 2011
It has been a month since I bought my 9900. Lately I have noticed that it randomly shuts off. I think the problem is with the hardware because any slight taps on the back made it restart. Has any of you heard of this before?I really like my 9900, but this is just stupid. The phone is brand new. Is there any way I can exchange it (in seattle) for a new one, even though I bought back in Saudi Arabia?
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Mar 12, 2012
HTC Explorer shuts down randomly during calls - once or twice a day - and it cannot be started until the battery is removed and inserted back into the phone.
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Mar 3, 2012
My S2 in the last 2 days has suddenly turned off while in my pocket. It's happens sometimes, Once, Twice a month.
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Sep 3, 2010
I have a brand new Torch and it keeps shutting down. I have tried taking the battery out but it still won't power up.
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Jul 3, 2010
The 5530 is a nice little phone with nearly everything. Only disappoint is that when im browsing the internet, it would randomly shut the browser.Also i have 4GB memory card and lets say its 3GB full, and the phone lags. I've updated it to the latest firmware also.
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May 9, 2011
My phone randomly shuts off and won't allow me to turn it back on. previously its done so and after battery removal and some waiting it will turn back on. This time all I get when I put in battery is a red light on out side of phone and it will not turn back on.
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Oct 25, 2010
I hate the new OS also! It randomly shuts the radio connection off, so I am not receiving messages or calls. I don't realize this until I try to send a message or make a call. Sometimes it will go all day long before I notice. I can't get into blackberry world - of course I can't log into blackberry on the internet either (not sure what's up with that). I shuts me out of Facebook and says this application is supported through my carrier. It messed up all my ringtones. At first I couldn't delete any messages. I can finally do that - after doing the security wipe. In fact I've had to do a security wipe 3 times since they sent that update out! I hope they're sending an update out soon to fix this last update.
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Dec 3, 2010
I purchased an X10 mini three days ago and I've had nothing but trouble. It took three hours to finally get it to recognize my SIM chip. Now when I connect to the charger (PC and wall socket), it'll start charging and the light will turn orange but it will spontaneously shut off. As has been pointed out elsewhere, the phone won't charge unless so it's on, so you can see how this is a problem. I haven't been able to get the battery to fully charge (the best I've gotten is to 75%) and it gives it still gives it's status as discharging when it's hooked up. To add insult to injury, once the phone shuts off, I need to repeatedly press the on button (sometimes in conjunction with the home button) to get it to turn on. I'll get a little vibration and then nothing happens. I need to try about a dozen times before it'll finally respond. Do I need to return the phone for being defective or is there something I can do? I've had SE phones for the last six years, but this is enough to make me switch to another brand.
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Apr 3, 2015
Like I'll be using it and then it will just shut off and then when I boot it back up, it says the battery is very low or it shuts off during bootup! It would shut off at like 80% or other random percents! It has been doing this for a month, but it's gotten much worse! I can't even have it unplugged for 10 or 15 minutes without it doing this! Also the 5.1 update didn't even work.
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Nov 25, 2015
Every so often, the keyboard will just close while typing for a few seconds. It disappears completely.
I was using "Swype" and thought it was a problem with that, but after switching keyboards and re-installing them, I realized it's a universal issue. This especially happens in Whatsapp, but I spend 95% of typing time there, so I can't say fairly.
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Feb 4, 2010
My new n900 (updated with the latest firmware) powers off / shuts down randomly when running on battery power. I have to use the power button to turn it on again and wait for it to boot, showing the hand animation/boot screen. I can't locate the reason for this, is it hardware/software or purely battery related. It doesn't seem to happen when plugged in into the charger.
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Jan 5, 2012
I've had my Nokia E5-00 since 11/25 and it's been giving me hell this past week. I don't know if it's coincidence or not, but I tried changing the lock code so I could lock my phone, and right as I entered the default 12345 and then it asked me for a new code, I put in the new code and it restarted. I figured it was just the phone updating itself. Then, the phone began restarting randomly, and sometimes it restarts multiple times before it stays put for an hour or two... Only to start the process all over again.When it restarts, the Nokia logo doesn't have the holding-hands thing. The screen turns white, sometimes the Nokia in blue letters appears, but never the hand-holding.I know some people have had this problem with the E5-00 and I'm wondering what I can do. I tried updating the software - twice - and no dice.
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Aug 23, 2010
On my brother's 9700, he's experienced two random shut downs. He's with Rogers and has the latest OS installed (.743). He would notice that sometimes the phone sort of shuts off by itself. Normally he would keep the phone on standby or lock, but when he'd go to unlock the phone, he'd notice that none of the keys work (screen remains black). Normally the screen would light up and say that the phone is locked, but this doesn't happen. Then, he would hold down the End key for a couple of seconds to power up the phone, only the phone doesn't boot up from scratch. Instead, the Rogers splash screen would appear and it would go directly to his home screen. The phone is only about a week old and is brand new (not refurbished). Is there some sort of lock/standby feature that I'm unaware of that his phone is going into? Has anyone else experienced this?
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Aug 24, 2010
Less than a week ago I purchased a blackberry bold 9700 brand new on craigslist. As soon as I got it i updated the software to 5.0.0.862 because on the crackberry i saw most people said it was a good build. I run 2 email accounts on my phone and use bbm. I noticed when i received 2 emails + a bbm at the same time the phone would shut off and i would need to do a battery pull to get it to start up again. But recently i noticed that the battery meter at the top left isnt updating properly. When the phones at 50% i still have 3 out of the 5 blocks. I notice that as it begins to dip a bit low past 50% the phone shuts off and when I just do a battery pull it doesnt seem to start up. Then when i plug in the power after some time the red led comes on and then a white screen with an empty battery shows up with a line through it. Then after a while it goes away and it starts up. Is anyone else facing this problem or know a solution
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Sep 15, 2010
i met problems with my SE C902. It will close off by itself randomly. I have tried to update the software, find another battery, use others' card. Unfortunately, my SE still do what she wants. She work off as she wish, but i can't.
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