my problem that i want to purchase some software and what ever password i will provide the devide will inform me that "Unable to lohin to your BB ID account" :
Orange sent me a new sim as I've had issues with reception dropping.so received new sim, put in my phone monday (16/4) when I was advised it will be activated.When I try to enter my logon and password to the BBID screen that comes up, nothing happens.I get a please wait message, nothing further happens.Called orange who were pretty much useless, told me to wait until 8pm last night (17/4) as my new sim should be activated with blackberry by then.I've tried removing battery & removing sim various times for various amounts of time.today I still cannot get into my phone, my BBID is def correct.Really do not want to wipe my phone and start all over.
Updated to the latest Anna on my E7 after it has collected dust in the desktop drawer for 3 months... (issue with incoming calls - should be solved with Anna).Afterwards I updated to the Ovi Store (2.12.042) offered as a separate download alongside Anna.That version wouldn't even startup.So tried to update to the latest Ovi Store (v. 2.12.043) and now the program at least opens but I am not able to logon and re-download any of my purchased apps?
I tried to use the blackberry desktop manager. Asked me to enter my pin. I did, it wouldnt accept it. I unplugged my phone to use it, it continued to tell me my password to unlock it as incorrect and rather than displaying the astrericks that it normally does when you enter the unlock password, it was displaying the actual characters so, I know that neither the keys are not faulty nor the password is incorrect. Its simply not accepting my password anymore.
I type in my password which I know to be correct, or I'd have been locked out of it a long time ago, and it just keeps popping up. I can't back up my device or anything with the PC. What gives? Is it looking for a different password?
what will happen to my BB 9900, if incorrectly 10 times to enter a password. This is not the password that was used to unlock the keyboard (which I entered incorrectly Everyone folded and I installed a new one). And what else, which is required when connecting to a computer. Although now he wants it, and when you try to unlock the phone.
When connecting my Storm 2 to my laptop it is requesting my password 3 times. When I first started using it, it only requested my password 1 or 2 times. Once if the handset was already unlocked and twice if it is locked. It is not the Desktop manager that is the issue but the Blackberry device manager.Is there a way to stop the device manager requesting the password as it is annoying. I do not have a memory card in my handset so not quite sure why it is prompting.Also does anyone know where I can find more info on the Device manager whether it needs to be installed for BB desktop manager to function properly etc.
My daughters phone has been locked due to incorrectly putting in the password too many times. Is there a way to reset this so that we can use the phione again? It is a Curve 8520
I have a Blackberry Bold 9900 with IMEI 35856604xxxxxx, I did an update for the software version 7.1.0 Bundle 2061 however I entered the password 5 times due to a non functional button on my keyboard and all data was wiped. Unfortunately I do not have a backup and I lost all my contacts and media files. Is there a way to rollback knowing that I did previously an upgrade for the software version over the air, so probably my data is stored somewhere on RIM servers.
There was this pop-up thing happening and without knowing what it is and trying to get rid of it, I entered the password incorrectly 10 times and my phone got wiped. I did not back up any of the data in my phone. Now, every time I turn on my phone (bold 9000) the battery dies within 2-3 hours and when I switch the battery it erases all contacts and adjustments to the settings that I've made. In addition to this, the phone gets super hot, even though I turn the phone off.
I was using Blackberry Desktop software with my BB Curve 8530 and could not remember the password for my BB... I entered it many times unsuccessfully. I didn't notice that it started to proceed to wipe the phone! How/can I restore my data and contacts? I don't use BB Desktop Software much so I don't have a backup. I really want my contacts... are they linked to my email (hotmail) account at all so that when I setup my phone my contacts will be recovered?
Simple question; Is there a way to reset your phone password via the Desktop software? My phone won't turn on and I was told I needed to Flash it to reset it. I signed on to the desktop software and it asks for my password. I can't for the life of me remember what it is. If not, is there a number I can call to get it reset? Can any Verizon stores flash it without the password?
I finally installed blackberry desktop so that I could upload some music to my 9360. When I hooked up my phone it asked for my password which I entered only it hasn't accepted it. I'm now down to my final go and don't really want to end up wiping my phone, I know I probably should have stopped trying sooner but I was frustrated.
It appears that the desktop software has changed my password, is there some sort of default it would have changed it to or am I destined to lose all the data on my phone?
I have a Blackberry 9700 phone which has been working fine up until today when I decided to load the "Blackberry User Tools" software onto my P.C. at home. After successful installation and machine restart, I was asked to enter my "Device Password". Assuming this would be my password I set originally to lock my phone I entered it and found this didn't work. I subsequently attempted a number of other logical permutations but then realised that if I continued I would lock my phone. So I stopped (at 8/10 tries) and called my service provider "Orange UK" who advised they couldn't help me and that if I continued to enter the incorrect code, it would wipe my phone as it would automatically reset!When I connected via USB last time, it asked for me to enter the word "blackberry" which I did but when it then asked me to enter my password (which I assumed was the four digit numerical code I had originally set the phone with) it failed to work. I am now left with two further attempts. Please can anyone assist by advising me what I can do to overcome the problem without wiping my phone as the contents are very important to me.
I have had my phone for a year in August and I love it, but when I finally have time to work with and learn, it is asking for a DEVICE PASSWORD. Where do I find the password for my desktop manager?
trying to figure out what to do. Please direct me in the right direction.
The desktop manager is asking for a pssword everrytime I connect my blackberry to my laptop. I have tried the passwords that I know I normally use, but now I am at the 9th attempt and not sure what will happen if I try one more time.