Eseries / Communicators :: Cannot Logon To Ovi Store After Anna Update
Aug 19, 2011
Updated to the latest Anna on my E7 after it has collected dust in the desktop drawer for 3 months... (issue with incoming calls - should be solved with Anna).Afterwards I updated to the Ovi Store (2.12.042) offered as a separate download alongside Anna.That version wouldn't even startup.So tried to update to the latest Ovi Store (v. 2.12.043) and now the program at least opens but I am not able to logon and re-download any of my purchased apps?
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Aug 29, 2011
I tried to update my e7 to Anna but my ovi suite doesnt show any update available.i tried using nokia software updater and that also doest not show any update available.
I had another e7 two weeks ago which detected the update and afte updating it it stoped charging and hence i had to return it to where i bought it from, now i got a new e7 and no updates are available for this e7.
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Aug 19, 2011
I did the update yesterday, and today i did charge it for a couple of hours, but now it has stopped charging completey. even through the usb connected to a PC, even a car charger and the direct wall charger. i Have two towers of the battery remaining. The computer does not regonise the device also. Could the port be damaged? or is it a software problem??
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Sep 14, 2011
1. nokia messaging not working after anna update. says "service not available for this device".
2. data traffic (through wifi or gprs or 3g) not logged in "logs" app. only SMS and voice are logged.
E7 is touted as a messaging machine and the latest and greatest creation from nokia. why such basic issues still not resolved?
how come i don't have those problems in all my other E-series?
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Aug 29, 2011
I have been trying to fix following two problems from past one week by going through various posts in this forum, but nothing has helped yet. I am hoping that brains in this forum can help me fix my issues.
After update to Symbian Anna
1) OVI store is not working. I am able to open ovi store and see apps but moment I click on download.. it just hangs there.I have tried installling QT files as mentioned in the forum I download QT files from Nokia which were in .sisx format. I am not able to install them either by directly copying in phone or via Ovi suite.I am getting Error 300.
2) Google Maps is not working. I have installed it multiple times. When I click on Google Maps to open it , a blank window comes and it closes automatically.
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Sep 30, 2011
how is everyone getting on with anna esp.. in context with the battery life.. My phone gave me almost 48hrs before now after update its come down one n half day... same usage same apps..
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Feb 20, 2012
Can we get an update back to Symbian Anna while Symbian Belle comes out without all the faults mention below?Try it for a week and see the customers demand,We're loyal customers as an average this is the fifth device for each user,I'm planning to sell the current and buy a new without the update ?
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Aug 22, 2011
I was upgrading my Nokia E7 to symbian Anna and while installing Symbian Anna update 2/2 the phone told me restart to complete installation. But the installion was still running. I actaully restarted the phone while it was updating 2/2. I did so because the phone told me to restart. When restarted I couldn't find the 2/2 in the update list in the SW update. I can only see 1/2 and the other 2 optional items. but 2/2 was not shown in the update list. I hard rest my phone as I might be able to install them 2 but no luck. Now the phone seems to be working fine and the SW update says I have the latest software. Ovi update says I have the latest software.
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Aug 19, 2011
I just updated my E7 to Symbian Anna. But after that, any packet data connections for internet access are not listed in the log anymore. I have set off any filters. Prior to the Anna update, this was working fine.
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Aug 22, 2011
After the E7 Anna update, the first Ovi sync deleted about 1500 entries from my PC Outlook calendar.
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Oct 12, 2011
Got the Anna update via my phone Update, and after installation, I got the two important updates 1/2 and 2/2. I am not able to install 2/2, but the rest went fine. I have tried a Factory reset
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Sep 7, 2011
after updating to Anna,my E7 drains battery faster and multiple times a day produces a white screen with following error:"error in sys.excepthook original exception was:"when i press the menu key, the error goes away.
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Oct 3, 2011
my e7 has been restarting on its own continously after the symbian anna update. what can i do to stop this? it is becoming very frustrating.
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Oct 25, 2011
I cannot download and install the Symbian Anna 1/2 update, always when I try it says that the download and install failed.Same happens if I try downloading via Nokia Ovi, Nokia Software Installer or directly via phone menu.The Symbian Anna 2/2 update was installed with no problems.I have updated the E7 software to version 022.014.It seems that the E7 works with no problems, but in the software updater it is said that Anna 1/2 should be installed.
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Aug 18, 2011
Now after the E7 Anna update an external subtitles in video does NOT work anymore
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Feb 22, 2012
Had a notification that a newer version of Nokia / OVI store was available today (22/02/12 Ver. Ovistore_32prdSrv_1_22_014.sisx) so I downloaded and installed it.It stores cache on the phone memory in a directory imagecache/Juniper and is full of all the icon pictures of apps on the nokia store.so the phone memory is filling up.
EVEN WORSE.If I go into my pictures gallery they are all being displayed there!!!
Can't find any of my own photo's because all these stupid icons/pictures from the store!
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Mar 1, 2012
Updates to symbian belle.Nokia OVI store is not opening. I tried to re install the software from the ovi website but the installation failed.
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Jul 9, 2011
when i visit Ovi Store on my E72 it says update,but update can not install. Maybe i have to delete present version on my phone but where is it installed?
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Nov 9, 2011
I received a message on my E7 to say that a software update was available. I did the install and after a restart, was prompted to do several more updates: Anna 1/2, Anna 2/2, Ovi Suite, Maps and Anna Service Pack. When the update finished I was told that Anna1/2 and Ovi Store had failed, while the others were all sucessful. I have tried it several times but it fails every time.The phone appears to be working OK but the failure of Anna 1/2 is a bit worrying as I do not know the significance of it and the Ovi Store failure is annoying as I cannot launch it. The Ovi Store would not launch previously either ,so I was hoping the upgrade to Symbain Anna would fix that
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Mar 5, 2012
i purchased nokia E7-00 with symbian Anna and then upgrade it to Belle but i didnt comfort with the new look of belle , so i want to downgrade to Anna
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Apr 7, 2012
I am facing several bugs with my E6-00 and Belle. Some bugs are unacceptable, and I would like to downgrade to Anna. How can I do this ?
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Sep 23, 2011
two weeks ago I got an sms that Anna was available for my phone:"La mise à jour Symbian Anna pour votre Nokia E7 enfin disponible ! Interface redessinée, navigateur plus rapide... [URL]also I got popups of available updates.This morning I had time for a backup so finally I tried, but now the phone shows "no updates available".
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Sep 26, 2011
After having upgraded my device to Symbian Anna, it doesn't seem to be possible to start the browser in the bookmarks screen any longer (unlike the previous useful setting). I'm not interested in loading any "homepage" automatically (that simply doesn't fit my Internet access patterns - I typically access one of a few pages and it's more efficient to use bookmarks to go to the right page directly in that case). I understand that I can choose empty page - that doesn't enforce unwanted data traffic nor loading time for useless pages (as opposed to a default homepage scenario), but it still requires two more clicks to get to bookmarks.
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Feb 19, 2012
Can't work with belle on my E7 - 6 hours from a full charge and less than usual activity so short of it being chucked in the bin which as it stands is a real probability is there anyway of going back to anna and if so how??
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Aug 19, 2011
Where is quickoffice under Symbian Anna on Nokia E7-00? I need this for my daily work and now this is missing.
sw 022.014.259.02, product code 059F8l2
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Aug 27, 2011
I wonder to know how to adding new fonts to Symbian Anna on my E6. Most of my Word and PowerPoint documents require some special fonts, such as Courier News, in order to display correctly.
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Oct 29, 2011
I can not use editing options on my E7.E.g. I can highlight and copy text fragment in SMS, but don't have this option in Exchange, Calendar and Internet browser. I think having no editing options on business phone is not accepted.
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Oct 23, 2011
Today while i was checking for updates thru my E7 , i found this update and its size was about one Meg. but i don't what is the purpose and nothing changed in my phone.
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Jun 30, 2011
In other words - if I could wait for Anna in E7 that long - should I wait more for factory-installed version?
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Aug 19, 2011
even after updating to Anna the new emails don't arrive unless you open the email application. Can this problem be solved??
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Oct 15, 2012
Overall, I like the user experience of Belle. What really sucks is the battery life: one day or less. Now I've found a "guide" to flash back Anna and am considering this step because I've read more than once that Anna is better on this side.Sincerely, when I had Anna I didn't notice these great performances, but maybe it depended on a young battery. So now I'd like to know if anyone can support the choice of Anna for increasing the battery life.
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