IPhone :: Why Won't Canon Movie Files Sync From Mac To 4s

May 30, 2012

I sync photos from my Mac (iPhoto) to my iPhone 4S. I am having a problem syncing certain movies, particularly those taken with a Canon Powershot camera. These movies have been successfully downloaded from the camera into my Mac and they play fine within iPhoto. However, when I sync my iPhone to my Mac I get the following message:

"MVI_1234.MOV was not copied because the video format is not supported by the iPhone "Bob's iPhone 4S"

Movies taken by my old Sony cell phone are syncing over okay from iPhototo my iPhone. The sync problem seems to be limited to those movies taken with this Canon camera.

Info:
iMac, Mac OS X (10.7.4), Mac user since 1984

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