IPhone :: Lied To By An Apple Store Employee Stanford Mall

I called the Stanford Mall Apple store to check if they have any iPhone 4 32GB available. The guy that answered told me that they had limited stock but if I come to the store tonight I should be able to get one. I rushed to the store and got there 45 mins later. I walked in and the sales lady with glasses and short hair asked me how she can help me. I asked politely if they have 32GB iPhone 4 in stock and she quickly answered no. I told her that I called earlier and they told me they have some in stock and she still said no. By then I was confused and walked out the store. Just to confirm I called the Stanford Mall Apple store and asked if they have 32GB iPhone 4 in stock and the guy on the phone confirmed they do. So I walked back in to the store and approached a male sales person. I asked again if they have 32GB iPhone 4 in stock and he replied yes. So by then I knew the lady lied to me. I was able to buy the phone, but it just upsets me that people would lie like that especially to customers. I would understand if the store was busy but it was half empty.

My question for everyone how would you handle the situation if you were in my shoes? I was upset at the time, but I didn't want to cause a scene at the store. I obviously wouldn't want anyone else to experience what I just experienced.

Quote:Originally Posted by kernkraft View PostWas it a white lie? Did you specify that you wanted a white iPhone?Yes I specifically asked for a black 32GB iPhone 4. Her reply was no 32GB just 16GB. I also noticed during the checkout process she kept walking by me, and when the guy went to the back to grab the phone she also went back there. I'm pretty sure she felt guilty getting caught by me.