IPhone :: Lied To By An Apple Store Employee Stanford Mall
Jul 29, 2010
I called the Stanford Mall Apple store to check if they have any iPhone 4 32GB available. The guy that answered told me that they had limited stock but if I come to the store tonight I should be able to get one. I rushed to the store and got there 45 mins later. I walked in and the sales lady with glasses and short hair asked me how she can help me. I asked politely if they have 32GB iPhone 4 in stock and she quickly answered no. I told her that I called earlier and they told me they have some in stock and she still said no. By then I was confused and walked out the store. Just to confirm I called the Stanford Mall Apple store and asked if they have 32GB iPhone 4 in stock and the guy on the phone confirmed they do. So I walked back in to the store and approached a male sales person. I asked again if they have 32GB iPhone 4 in stock and he replied yes. So by then I knew the lady lied to me. I was able to buy the phone, but it just upsets me that people would lie like that especially to customers. I would understand if the store was busy but it was half empty.
My question for everyone how would you handle the situation if you were in my shoes? I was upset at the time, but I didn't want to cause a scene at the store. I obviously wouldn't want anyone else to experience what I just experienced.
Quote:Originally Posted by kernkraft View PostWas it a white lie? Did you specify that you wanted a white iPhone?Yes I specifically asked for a black 32GB iPhone 4. Her reply was no 32GB just 16GB. I also noticed during the checkout process she kept walking by me, and when the guy went to the back to grab the phone she also went back there. I'm pretty sure she felt guilty getting caught by me.
She wanted to get the Droid X tomorrow and she went into the Verizon store earlier today. We got lunch and the Verizon employee told her that the Droid X has a better screen resolution, better android apps, does HD video unlike the iPhone 4, and is cheaper.Why do they lie?
Anyone have similar experience? I preordered 2 16GB Blacks on @ 5:15am yesterday. I received email confirmation on both Apple IDs I used, however, my store (Oak Brook, IL) does not show my reservation on the main website, but does confirm my reservation on the iPhone App? Is this sufficient backup to secure my phone on the 24th?
I made a purchase for a black bumper and paid $31.60 but when I go to the Apple.com website to check the status of my refund its shows "There is no record of a refund for the receipt number you entered." I tried entering my receipt number plus last 4 of card and I also tried just entering the full CC number as well and get that response for both.
Just wanting to know if anyone has possibly experienced before, wanted to to see if any Macforum members have had this issue and what was the resolution to your issue? Should I just call Apple? Are they giving refunds in store if you take in your receipt?
Strangely enough, I do. I miss 4.0 over the 4.0.1 I had to restore to after my 4.0 restore froze up using SHSH blob. I know it makes no difference for reception, and I know that 4.0.1 reports it more accurately, and it's small, but I preferred easily attaining full bars and being lied to :P
What is the return policy on a Torch 9860 purchased through the Employee Purchase Program in April 2012? There are no cracks,scratches, or water damage on the phone, but I am just not happy with it. I wish to return it and purchase the Bold.
I'm currently on T-mobile but I have an Iphone that is within its warranty, If I bring it into apple to try to exchange it for a refurb or new one within the warranty period if something happens to it, will I need to have an activated att sim or can I go in there simless or with with an unactivated att sim?
I will be on vacation in Virginia during the IPhone 4 release. I live in Ohio, and have an Ohio phone number. I am current owner of an iPhone 3GS. Can I buy an IPhone 4 from a Virginia Apple Store, and have my current account changed to it?
Haven't used in-store pickup during previous launches, but may this time. Does anyone know if you have to specify the store for pickup at the time that you preorder? Asking as I will be on vacation on the June 24 launch date, and would like to ensure I can receive that day.
I don't know if its just me but the Apple Online Store is redirecting me to Google now. Apple.com works fine for me, its just store.apple.com. Is this happening to anyone else? Maybe they're putting in the iPhone 4 preorder stuff.
just got off the phone with Apple Store The Grove (in LA) the lady told me, just because I have a reservation for the phone, it doesn't guarantee me from getting the phone. I'd still have to go wait in the line. Even the people that don't have the reservation could be in front of me as long as they get there earlier than me.
AND, according to that "genius", Apple store don't give you discount on iphones even with you are suppose to get it with early upgrade. So, if you want to get an iphone from the store, you are paying full price.
I called-up my local Apple store and asked if they would be getting another shipment of iPhone 4s on Friday if they sell out on Thursday. The manager (who I was speaking with) said that they would probably get another shipment at the end of NEXT week. Can anyone confirm this with their local Apple store? I have been phone-less for about a week now and can't afford another week.
I went to my local Apple Store in Jacksonville, FL. I went to take back my Apple Bumpers, I had 2 of them. They gave me my money back. Me and my wife had purchased 2 cases at Best Buy. I saw a Retail Associate, I said mam, do yall have any cases for the iPhone 4? She said NO, with a tone, we only carry bumpers, with a tone, a bumper is all you need. It was like she read a script to me.
I bought my iPhone at the ATT store on June 29th.. Since then I got a replacement. Will I be able to return my iPhone at the Apple store despite buying it at the ATT store and it being a replacement iPhone? WIll my two year contract be canceled as well?
I know that unlocked iPhone 4's are out of stock all over UK right now. I'll be visiting London on 13th of September for 5 days. Do you think, Apple Stores will have constant stock by then? I mean, will I be able to walk in and buy 2 iPhones?
After trying all day i finally got through on the Apple website. I wanted to do a store pick up. After picking my plan (I am an existing AT&T customer) it said can not pre order online please visit a store. Then let me pick from 3 local stores. I picked one and it sayed bring government id on June 24th. Did it go through? I am I suppose to get a confirmation. Can I check? Was I suppose to put money down?
How often do you think the Apple stores will get in new stock? I was not going to wait in line and dont want to wait till mid July to get one. Should I try an ATT store or just keep checking the Apple store and hope to getlucky? Or is mid July my best bet?
I placed two iPhone 4s (32gb) on reserve at the Apple store last Friday evening. They estimated it would be approximately 2 weeks before they came in. I just received notice that the phones are in and I have until COB tomorrow (Friday) to pick them up. This was a no-committment on my part reservation - the Apple guy said pick them up if I want them, don't if I don't. I will probably just cancel these since I also and placed an order with AT&T on Tuesday. That order is supposed to be 7-10 days but now I'm wondering if the order from AT&T might come earlier than predicted.
My daughter recently used my iPhone 4 to purchase apps. She changed the Apple ID but now I cannot change it back to mine. On Settings>Store, the ID is mine. I logged out, switched off the phone, logged in but when I go to App to update and purchase, the ID is still my daughter's. Appart from the fact that I shouldn't have goven the phone to her in the first place
I need to change my Apple ID in the App Store. I have it changed in SETTINGS>STORE. But when I go into the App store to buy or update anything my old e-mail address shows up for me to sign in with and it won't accept the password! Everyone keeps telling me to go into Settings>Store and that didn't work.
