IPhone :: Apps Tab Grayed Out When Connected 4 To ITunes
Apr 20, 2012
When my iphone is hooked up to the comp and itunes is on, I go to the phone applications and the tab is greyed out. I can't do anything. Shouldn't I be able to manage the Apps from this area?
Info:
iPhone 4, iOS 4.3.3
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Mar 25, 2012
I have been trying to sync my iPhone to my iTunes account and whenever I plug it into my computer there is nothing there. None of my old apps I have bought are there and it will not add the new apps I have on my phone. My computer crashed and I had to have it fixed but I am completely freaking b/c I had a lot of apps I had bought on there and now they are gone and I don't want to have to buy them all over again b/c that is not fare at all.
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Apr 1, 2010
I recently lost my computer to a harddisk failure. Now when I plug my iPhone to my new computer, all the songs are greyed out in iTunes and i'm not allowed to play them. As all my music was on my now broken computer I no longer have the music, so I can't just add it again. The music is still on my iPhone so is there some way I can get around this issue and let iTunes play my music again or maybe a way of transfering the music from my iPhone to my computer without using iTunes?
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Mar 31, 2012
I just finished updating my Iphone 4's firmware to iOS 5.1. I have all of my text messages, notes, contacts, and mail restored, but none of my music, videos, or any of my downloaded apps have been restored. I tried to manually restore them but the last backup didn't save music, videos, or apps only the texts, notes, and contacts. After checking and unchecking the sync apps, etc. box in itunes under my phone, itunes will update the amount of memory used on my iphone, but it doesn't actually sync anything. I have tried to manually manage my music and vice versa but still nothing.
Also, I cannot sync through wi-fi because even though the box is checked for it on iTunes, my phone is not recognizing. My main problem is that the apply button for my changed options on iTunes is NOT working aka greyed out. I don't want to call Apple support and pay a ridiculous amount for a problem that's probably easily fixed or restore my phone again. Also, I have tried restarting my phone, itunes, and my computer various times. I am running the latest version of iTunes, ios firmware, and I have a pc.
Info:
iPhone 4, iOS 5.1
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Jun 3, 2015
Why is the option to move some apps grayed out? I had a launcher installed that would ask me if I wanted to move apps, but I deleted it. Now I can't move anything because the option just isn't there. Galaxy S5, lollipop ....
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Mar 13, 2012
When I connect my iPhone to my Mac it pulls iPhoto and iPhoto recognizes my iPhone, but iTunes doesn't see the iPhone.
Info:
iPhone 4S, Mac OS X (10.4.11)
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Apr 2, 2012
Computer sees iphone fine. iTunes doesn't. I've tried all the recommendations suggested thru Help, but no joy. Unable to sync any music or tones. Tried to return the phone today, but it's been longer than 15 days since I purchased it.
Info:iPhone 4S, Windows7
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Apr 16, 2012
my iphone will not stay connected with itunes. it shows the restore screen and when i click restore on the computer its for a minute and then it shows the error.
Info:
iPhone 4, iOS 4.3.3
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Apr 20, 2012
I can't see my IPhone in ITunes. how do i fix this?
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Apr 28, 2012
I recently got my iphone 4G S and when I connect it on computer. I cant see it in itunes I tried everything with restarting device reinstalling the itunes and usb fixing but I cant still see it in itunes. On other computers I can see it.
Info:
iPhone 4S, iOS 5.0.1
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May 18, 2012
When I connect my Iphone 4s to my mac ...it connects and starts to charge but does not open itunes window ..even though I have checked that box in itunes?
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May 29, 2012
I have iphone 4. It wont activate when is connected to itunes. I have something like this sorry you cant activate your iphone because it can be damaged.
Info:
iPhone 4, iOS 5.1.1
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Jun 3, 2012
I connected my iPhone 4 to iTunes & it says no sim card in iPhone you are trying to connected. I never had this problem before & i am using redpocket on ios software 5.1.1 , what do i do
Info:
iPhone 4, iOS 5.1.1
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Jun 22, 2012
How do I download IOS 5 to iphone 4? I've connected to itunes...nothing
Info:
iPhone 4
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Jun 5, 2014
My iPhone 5 is not recognized in my iTunes when I connect it via USB. I have changed computers since I set up the iPhone, and my iTunes (running on Windows 8) does not recognize my device. It has never recognized it.
Info:
iPhone 5, Windows 8
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Jul 28, 2010
My playlists are automatically erased from my iPhone when I connect it to my Mac and open iTunes. I have my music set to manually manage in iTunes and don't know why my playlists are getting deleted. I made the playlists on the phone and not through the Mac. What is going on?
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Mar 27, 2012
Earlier I had a synced an iphone4 to mac A using a apple id X. Afterwards I shifted to mac B with apple id Y. I downloaded all the apps for account Y as well. NowI wanted to check out wifi sync option so I chose the wifi sync option while syncing. When I am using wifi for iphone it starts for sycning with both mac A having apple id X and mac B with apple id Y. How should I stop it for mac A?
Info:
iPhone 4, iOS 5.1
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Apr 18, 2012
I lost my calender when I connected my iphone to iTunes...
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Apr 23, 2012
iPhone and iPod do not show up when connected to iTunes.
Info:
iPhone 3GS
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May 13, 2012
I am trying to connect my iphone 4S via USB port to ITunes. It is not showing my device on ITunes for me to access it when it is plugged in. This is my first IPhone so i am unsure if i need to do anything on the actual phone itself in order for it to connect. I have registered the product, if that makes a difference. I just want to be able to transfer files to and from my device. i thought ITunes would easily be able to recognize when i connected my Iphone.
Info:
iPhone 4S
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May 21, 2012
I was having some problems with my 3g booting up so I connected it to itunes. It was in the middle of a restore when it was accidentally disconnected in the process. Now when I try to restore it again, I first for an error that said 1618. Now, the most recent error says error 21 unable to restore. What can I do to get the phone back up and running?
Info:
iPhone 3G
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Jun 9, 2012
When charged to an outlet, my phone shows a message that it cannot receive incoming calls and must be restored through iTunes. When I disconnect the phone from the power source it shuts off. When I connect it to the computer, the apple sontinues to come on and nothing else happens. Almost as if it is resetting itself continuously. And it does not show on my iTunes.
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Jun 14, 2012
Had an unusual problem with my Iphone. Its been syncing fine with my XP pc and itunes is fine up to last night, my son had his iphone and connected it to my profile but it didnt sync as you would expect, however now the problem is no apple product will connect correctly to the pc on any profile?We have 2 i phone 4s and 2 ipods 4th gen they all now connect as image devices and itunes doesn't recognise them I think its something to do with the PC seeing the iphone / ipod but im not sure, I have reinstalled itunes and everything else is up to date. but I'm baffled now?
Info:
iPhone 4S, Windows XP Pro
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Jun 14, 2012
My iPhone will not show up under devices in iTunes when connected to my Mac, although it will charge?
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Jun 14, 2012
I have checked the box "Open iTunes when this iPhone is connected" but iTunes doesn't start up when phone is connected. It used to work. I've unchecked the box and applied the settings, then rechecked the box and applied the settings. Still doesn't work.
Info:
iPhone 4S, Windows 7
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Jul 1, 2014
just got a new iphone 5s and i am trying to get on the app store but it is telling me that not connected to itunes when i connect to itunes it was fine then went back to app store it is telling me sign in to itunes store so i do that with my apple id and password but is still isn't working
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Jun 24, 2012
After spending the multiple hours required to simply restore my iPhone from a backup, I ejected the phone from iTunes and unlocked the phone with the slider, at which time I was asked whether I would like to set up the iPhone as a new phone or restore it from a backup (cloud or computer-located). I found it odd that I would be asked this question following completion of a restoration from a backup, but I went ahead and told the iPhone I would like it to do what it had already just done, at which time the display told me "connect to iTunes". After connecting to iTunes, my music, app configuration and preferences were visible in iTunes, and I could play music directly from the iPhone. I could also make changes and sync them to the iPhone.
However, the iPhone itself displayed the "connect to iTunes" message throughout, and when I ejected the phone from iTunes this remained. Turning on and off the phone produced no different result. I've started the restore again from scratch now, this time going to the phone and running through the wifi/restore choice options before choosing "restore from backup" in iTunes itself (this is not something that is indicated as required by iTunes or the iPhone at this stage). So I've got a couple hours to burn before I find out if that was the magic combination.Also, open letter to Apple: I don't mean to be unkind, but every single experience I've had trying to back up or restore my iPhone has been an exercise in frustration resulting from the process simply not working as it is described and as it should work. Get your house in order.
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Jun 18, 2012
I drop my phone so I got a new one and back up everything. Well now I have pics on my phone that I dont want and I cant delete them. I tired hooking up to iTunes but still cant delete certain ones. I can send them or post but nothing to delete them.
Info:
iPhone 4, iOS 4.3.2
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Jun 21, 2012
iPhone won't turn on. When I connect it to my charger it turns on, comes to a screen saying iPhone, then says connect to itunes. When I connect it to my computer it shows the screen with the apple for a few seconds.
Info:
iPhone 4
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Jul 2, 2014
I have a black screen on my iPhone 4 saying iTunes with the usb picture underneath. Have connected it to macbook and opened iTunes.  It recommends I restore and update which I have tried. I then get a message saying it cannot be restored. error 2008. Followed all the troubleshooting guide on apple website - latest update for iTunes, turning computer off, no other devices connected etc and have searched the web to find out what this error is but cannot find anything about error 2008.
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Jun 2, 2014
I forgot my iphone 5 passcode and it became disabled when i guess it.. Then it says "connect to iTunes" so i connected but it keeps on loading for 4 hours already>,< is there any other way to reset my phone?
Info:
Iphone 5
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