IPhone :: All Non-iTunes Purchased Music Disappears After Sync - 4S
Apr 10, 2012
I'm not sure when this started but I've been putting up with it for a while. Most of the time when my iPhone 4s (iOS 5.1) syncs with iTunes (always running the latest version on Win 7) either via USB or WiFi, the songs I didn't purchase from the iTunes store (i.e. ripped) disappear from my iPhone. I have to then uncheck the box to sync music in iTunes and then recheck it so it copies all 2500+ songs back to the iPhone. I probably have to do this 2 times a week and would turn off syncing if I didn't have a need, but I do need it. This happens far more often on USB than WiFi but it's driving me crazy. While working with Apple support to troubleshoot another issue, I completely removed and reinstalled all Apple software and reset content and settings on my iPhone in the past 3-4 months.
Info:
iPhone 4S, Windows 7
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Apr 5, 2012
I've been struggeling to get wifi sync to work correctly with my iphone 4. I have the newest version of itunes on a Windows 7 PC. When I first open itunes it sees my iphone over wifi and syncs successfully. A couple minutes after syncing completes, itunes loses my iphone.My iphone still shows up under devices, but if I click on any of the tabs in the device it then brings up the dialog box searching for the phone, then it tells me it cannot find it and it disappears from devices. If I close itunes and reopen it the iphone shows up again and syncs
So far in my quest to make this work I have opened ports 5354 and 27015 for inbound TCP. I have also set the Bonjour and Apple Mobile Device services to Automatic Delayed Start as mentioned in other threads.
Info:iPhone 4, Windows7
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May 10, 2012
I purchased 3 ringtones from the Apple Store and put them in my Tones library under iTunes. Now I want to sync my Tones library to my iPhone. I have tried many things but the tones are not showing up on my iPhone.
Info:
iPhone 4S, iOS 5.1
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May 20, 2012
I have purchased these 2 songs on my iPhone and now i want to put them into my library on my PC. But these 2 songs, which I have purchased resently, are showing up like this and i am unable to play them. As you can see, the color of the songs are more matt and gray, compared to the black test of the others. And notice the syncing icon on the left (it is not spinning)..? It is like if they are sort of inactive songs in my library..
Info:
iPhone 4, iOS 5.1.1
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May 25, 2012
Can music be saved to my phone if it wasn't purchased on iTunes?
Info:
iPhone 4S
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Jun 26, 2012
I just made a mistake. Wanted to buy a different album by the same group. Anything be done about it?
Info:
iPod touch, iOS 5.0.1
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May 1, 2012
I have purchased music mostly from iTunes from my MacBook, a few times from my iPhone directly. When I like to share it in between, some music songs can not get from the Mac to the iPhone, even if I have approved the two to share music in between? I understand that you can share between up to 5 hardware devices owned by yourself.
Info:
iPhone 4
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May 3, 2012
I have a iphone 4 (not S) and have purchased movies on it. Just some Pixar shorts. I want to move these purchases to my computer so they are backed up, in other words, sync the other way. I have my phone/itunes set to manually manage music and movies because my music library on my computer would be too big for the phone and I don't want all my music on my phone anyway. Problem is, I can't just drag the movies from my phone to my itunes when the phone is plugged in, and when I choose "sync movies" I get a warning box that says:Are you sure you want to sync movies? All existing songs, movies and TV shows on the iPhone "dorothy's iPhone" will be removed and replaced with movies from your iTunes library.
I want to avoid this so I don't have to take the time to reload particular songs/albums that I've already put on the phone. Isn't there a way to transfer purchases you've made on your phone onto your computer without losing everything that's already on your phone? Is there a way to sync only movies? One would think so if you just checked the box, but the words "all existing songs, movies, and TV shows" make me too nervous to check the box.
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Jun 21, 2012
Made a purchase on my phone of a music album and was charged for it but have yet to have the music available on my itunes.
Info:
iPhone 4S, iOS 5.1.1
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May 9, 2012
I purchased an album of Alert Tones off of iTunes, but they appear as music on my iPhone, instead of as tones so I can change my alerts in Settings > Sounds. All of the tones are only 3 - 5 seconds long, so they clearly are not "songs". I cannot figure out how to "move/convert" them to being sounds (alerts), not songs/music. What makes me even more crazy is that if I purchase a single tone, it will go into my Settings > Sounds as an alert/ringtone, but when I purchase the whole album of alert tones, they are saved as music.
Info:
iPhone 4, iOS 5.1
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Apr 30, 2012
We have recently purchased the new I-pad, we have tried to sync our 2, 3gs phones w/ I-pad. Some Music shows up transparent in I-tunes and won't access. What must be done to access music?
Info:
iPhone 3GS
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Dec 2, 2014
My iPhone 6 running 8.1.1 won't sync recently purchased music, playlists or any apps
Info:
iPhone 6, iOS 8.1.1
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Apr 26, 2012
Operating latest iTunes and iOS software. iTunes recognizes my iPhone. When I select music to sync in iTunes, when syncing the sync bar skips over syncing music (goes1-2-4-5).
Previously I added one album to the phone. Now today when I attempted to syncmore music the album disappeared from my phone (even tho it was checked to sync in iTunes) and I now have no music on the phone.
Info:
iPhone 4S, iOS 5.1
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May 10, 2012
Since downloading IOS 5.1.1 my selected music in iTunes will not download to my iphone 3GS. Never had this problem before. The itunes library shows all the albums I want to sync checked off and even when I connect the iphone with the sync cable the songs will not be synced. I've looked at all settings and everything looks the same as it always has. I did get a new iphone 3GS recently to replace a stolen one but all settings remain the same other then the new software 5.5.1.
Info:
iPhone 3GS, iOS 5, Main syncing computer is MacBook
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May 13, 2012
how do i sync music to my iphone from itunes?
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May 29, 2012
I've tried multipule times,shutting off computer, shutting off phone, different usb ports, nothing seems to work
Info:
iPhone 4S, iOS 5.1.1
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Aug 12, 2010
After jailbreaking and getting my phone exactly the way I want it, I've decided I don't want to have to use iTunes to manage my music and Apps. I just reformatted my PC, and now iTunes wants me to totally wipe my iPhone and start over - this is unacceptable.
So I would like to manage my music outside of iTunes, but prefereably still using the iPod app as opposed to a third party one. I did a quick search and found nothing on the forums. Googling has led me to a few ideas, but they all seem dated. I am not familiar enough with SSH to figure this one out by myself.
Apps may be trickier, but there are a number of apps I have downloaded through Cydia, etc. that I would need to re-download if I wiped my phone.
Any tips or advice would be great here. Each successful thread I post takes me one step closer to leaving Big Brother out of my smartphone experience!
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Mar 27, 2012
can't sync my iphone 4s with music i have downloaded to i tunes.
Info:
iPhone 4S, iOS 5.1
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Mar 29, 2012
My new iPhone 4S (iOS 5.0.1) won't sync apps or music from iTunes in my win7 operating system unless if they downloaded from i tunes store, and the sync does't work if the source of apps is a CD or DVDs!
Info:
iPhone 4S, iOS 5.0.1
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May 20, 2012
i accidently deleted all the music and apps on laptop but i still have them onmy phone, how do i sync them from my phone to my laptop itunes??
Info:
iPhone 4, iOS 5.1.1
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Jun 9, 2012
I have purchased 4 MP3 music albums from Amazon. Their MP3 downloader software automatically ports the music over to iTunes, and the tracks appear in my iTunes library on my PC. However when I synch my iPhone this music does not move over to my iPhone.
My iPhone options include "manually manage music and videos" - is this a possible factor? When I check under Music, there is an unchecked box by "Synch Music." However if I check this box it will synch the entire music library.
My music from iTunes downloads or CD imports has always synched with no problem, so I am wondering if this problem has to do with the source being Amazon.
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Jun 2, 2012
I sync IPhone 4 to my itunes for the 1st time to upgrade the IOS and now it wont show my music it says i have it but I can't find it also when I plug it into my tahoe's radio and I try to listen to the music it automatically stops and i have to unplug it and try to play what ever again it won't ring at times and I haven't even wet this phone or drop it.
Info:
iPhone 4, iOS 5
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Jun 13, 2012
how do i sync my music from the itunes library BACK to my iphone? all the music disappeared about the iO5 update?
Info:
iPhone 4, iOS 5
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Mar 29, 2012
I am so tired of Apple screwing up my iPhone either with iOS or iTunes updates. This time I updated iTunes to 10.6.1, synced my iPhone, then I got a call and I notice that the ringtone wasn't the one I had set up as the default. I started checking and all my ringtones and music playlists were gone.
Info:
MacBook Pro, Mac OS X (10.7.1), 2011 15", 2.3 GHz i7, 8GB RAM
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Apr 3, 2012
I accidentally synced my iphone 4s to my sisters computer and now my computer won't recognize it and allow me to download music and photos etc. Is there some simple setting In need to do to allow my computer to recognize my iphone again?
Info:
iPhone 4S
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Apr 9, 2012
I recently reset the "network settings" on my IPhone 4, after that all my music in the iPhone disappeared.
When I tried to synchronize it with iTunes the process complete but the music in my iPhone still empty.
Went to iTunes on my PC (windows) and check the "Synchronize music", complete the process but the iPhone still with an empty list of music.
Most of the music was bought in iTunes Store.
Info:
iPhone 4, iOS 5.1
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May 5, 2012
I am trying to upload music to my iPhone 4 from iTunes. I can see my iPhone under the Devices section and can browser through the various tabs "Summary", "Info", etc. In the Music tab, I check the box to "Sync Music" and opt for "Selected playlists, artists, albums, and genres". I make my selection and can see the Capacity updating with the selections made. But then the only option I have is to click "Revert". I can see the "Apply" button, but it is greyed out - and cannot be selected. No "Sync" button appears.
Info:
iPhone 4
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Jun 16, 2012
how to sync my i phone to a new computer and i tunes without loosing my apps and music etc? i have no access to my old computer i want to back up all my apps, music contacts and pictures off my phone to I tunes on my new laptop?
Info:
iPhone 4S
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May 9, 2012
I have bought loads of music off itunes before and loaded to my iphone. I recently bought an album that for love nor money will not load to my iphone although is clearly visible in my itunes account. I have tried removing it and resyncing it, reloading it, syncing and then reloading the whole phone but still to no avail. Any ideas what I might be missing!?
Thankies
Sarah
Info:
iPhone 4S, iOS 5
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Apr 30, 2012
I have just synced my iphone to new apple desktop. But now my itunes list of purchased music has gone from iphone, even the icon!How do I get my itunes back?
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Dec 7, 2014
I bought a ringtone through iTunes for my iPhone 4s. It showed up as my ringtone and then the next day it was gone. How I can get it back?
Info:
iPhone 4S, iOS 8.1.1
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