HTC :: Is My Touch Pro Defective?
Jun 18, 2010
I bought a used Touch Pro from eBay.The first thing I noticed is that the screen keeps flashing whenever I tap on something.Often it goes to sleep when I'm in the middle of doing something.I tried adjusting the battery options but it still happens.Is the phone defective? The seller claims the phone worked fine a few weeks ago before she upgraded phones.When I received the phone, it had the battery in it and was turned on, however. I'm wondering if it was damaged during shipping somehow.
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Mar 23, 2012
When you have your 30 pin to usb plugged in, does yours have a little bit of looseness to it? can you wiggle it up and down a little bit? (see picture)try it by holding it from the cord part closest to the square and the square.
Info:
iPhone 4S, iOS 5.1
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Nov 27, 2011
I have Xperia X10.It turns itself off and poor sound quality. It said the memory card had been ejected so i reinserted it then my phone did not turned on. Tried my another memory card and still didn't work so I knew it was a defective reader.
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Apr 6, 2012
I have an iPhone 4 which does not turn ON nor charge. If I plug it on iTunes, it says it is on restore mode but the screen is black so it's stuck on DFU mode. I am not sure if I need to change battery or it's with the logic board. If I try to restore it, I always get error 1600 and I have done all the steps you could possible think of and still not working.
Info:
iPhone 4, iOS 5.1
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Jul 25, 2011
I have a first generation Storm and the charging port has evidently worn down to the extent that can't be reliably used. On top of that I have some memos backed up that are invaluable to me. What is the best way to retrieve that data? Does the file icon available at each memo's location provide any alternatives?
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Jan 8, 2012
I've spotted a defective pixel (bright white very small dot) on my 2 weeks old Xperia Ray. I've searched for Sony Ericsson's defective pixel policy on smartphones but couldn't find any info on it. So, this is my first question, what is SE policy on defective pixels? The second question is, are there any ways of fixing this without changing the phone? Is this considered a stuck or a dead pixel?
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Dec 4, 2012
On Oct 20, we switched from AT&T to Verizon Wireless after being with AT&T for over 10 years. We had iPhones and had to get new phones when we switched. The Verizon salesperson convinced me and my adult daughter to get the RAZR HD that had just come out and he said it was better than the iPhone. My husband stayed with an iPhone because he is a commercial pilot and needed to use aviation apps that were not available on a DROID phone. Initially we were very impressed with the RAZR HD until my daughter had a problem with hers after just 20 days of use. She is an EMT and was on duty sitting in her ambulance. She has to have a phone on her while working. She used her phone several times and had it in her front pocket. She took the phone out of her pocket to call us and the screen was black and not functioning—a few minutes before it was working fine. She noticed some spider cracks in the LCD at the edge of the screen. She took the phone back to the store where it was purchased and the Verizon salesperson accused her of abusing/dropping it and said she would have to file an insurance claim which would cost $99. I was shocked. Our iPhones had heavy mobile use and were even dropped several times, including on cement, but never failed. I told our daughter we had no intention of filing an insurance claim for a defective product that should be covered under warranty. For all we know, it had damage before we even bought it from Verizon. But when she contacted Motorola, they said a screen failure due to a cracked screen was not covered but she could send it in to be evaluated. When we read the warranty, it does not say this. It says it doesn't cover damage caused by accidents, abuse, misuse, including improper usage or operation, abuse or neglect, or impact damage, such as dropping the phone. The phone had not been dropped, abused, or misused. There is not a scratch or any physical damage on the phone and the glass. The phone failed under normal use. The LCD screen under the glass fractured. Normal use should not cause this unless there was a manufacturer's defect in the phone. I.contacted my dad who works with digital and analog wireless technologies/hardware, and he told us to file a warranty claim. He said the phone has an accelerometer in it that detects G-force and impact and Motorola should provide us the data that shows the phone was impacted outside the tolerance thresholds for normal use. Well clearly Motorola and Verizon are just scamming customers and ripping them off. How convenient for Motorola to automatically tell a client all screen failures are due to customer damage. We should have stuck with iPhones and the AppleCare. Apple stands behind the quality of their products and would have never questioned replacing a phone for a defective LCD, i.e., no broken glass, just screen failure. You get a replacement on the spot. Oh but not Motorola—mail it in and then you are without a phone for how long??? We are going on 24 days now. Motorola got the phone and sent a picture of the phone screen (included) and said it was physically damaged—said it would cost $99 to fix—interesting how that is the same amount as the Verizon insurance deductible. Really--they are insulting my intelligence... I called them up and told them to provide me the accelerometer data—I wanted proof the phone was damaged by us and not defective. They still have the phone and have not responded to my request for over a week now. I told customer service that Motorola should be ready for a fight—we will file a report with the FTC and the BBB if they don't repair or replace the phone at no cost. I am very angry about this poor customer service. If we dropped the phone and cracked it up, well that is what insurance is for and that is why we bought the insurance. I would not expect Motorola to fix a phone for free if we broke it, but this is not the case and it is just outrageous. I am worried the same thing will soon happen to my RAZR HD which has overheated while it was charging. The phone is so thin that any expansion in the case is going to put pressure on the LCD. I am wondering how we are going to make it through a 2-year contract with Verizon when the Motorola phone can't even handle normal mobile use. I used my AT&T iPhone 3Gs for over 3 years before switching to Verizon and the RAZR HD and the iPhone still works well as a Smart device for email, photos and music. Clearly Apple has a superior product and also knows how to take care of customers. We called Motorola customer service again today since we aren't seeing any information online regarding the current status of our phone, and they couldn't even tell us what the status is. They have had the phone for over 2 weeks. If Motorola doesn't do what is right, they will lose us as customers. This is so frustrating.
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May 16, 2012
Problem Description I was in a middle of a workout with the MOTOACTV. It was connected wirelessly to my heart rate monitor. During the workout the UI became high latency and almost completely unresponsive. It would take 3 4 presses to the Power Key to get the device to wake up. When device did wake up, the CapTouch UI would not accept any swipe or touch gestures. I finally was able to power the device down hoping for a graceful reset. However I was concerned that I was never going to get to the point of getting to the power down screen. seen this issue on other Android devices and know that there are times when a battery pull is needed due to a deadlock or a process gone haywire.
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Feb 12, 2010
I just bought the new Nokia 5233 phone.Whenever the phone is locked and I set a alarm. There is no way i can stop the alaram other than to reset the alarm manually by alarms-> edit.
There will be two touch buttons that apper on the otuch screen. One to stop and other to snooze the alarm. Even If press them, it wont work. The alaram keeps ringing. I even tried clicking on the green button and the menu botton at the bottom. Still no use. I cant even unlock the phone. Only thing i can do is press the red button at the end, which will snooze the alarm. After this, I have to manually change the alarm time.
The same thing happens even with phone calls. I cannot use the touch button that apper on the touch screen. I have to use the green and red button at the bottom.These problem come into picture only if the phone is locked. Otherwise it works fine.
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Apr 8, 2010
some how my touch keyboard went to keyboard mode and not qwerty style. I cant figure out for the life of me HOW to change it
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Apr 18, 2010
My HTC Touch Pro (XV6850) screen no longer works when I touch it. Is there an replacement digitizer for it? Its the XV6850 version for Verizon.
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Mar 30, 2010
I posted this in the wrong forum earlier like an idiot. If you see it please disregard. I didn't know how to get it deleted, I'm still a newbie as if you couldn't tell. My Sprint Touch Pro's touchscreen slowly died today. And I was wondering if anyone had any advice on what I should do. I bought it on eBay and apparently the warranty is non-transferable so that's void. I have it on Boost so I'm guessing going to Sprint is out of the question also.
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Jun 4, 2012
iphone has been very sensitive to my touch. Is there a setting or function to adust the touch on the touch screen?
Info:
iPhone 4S
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Nov 30, 2011
My 5800 touch screen is not responding well like any touch screen should. Compared with my friend's phone and he said there is definite problem with touch. Now is this rectifiable? Or better to go for an exchange? I dont trust Nokia Care because my e72 is still with them for some error which they are not explaning properly. Poor customer service.
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Sep 16, 2010
Just bought a BB Storm 2, 9520. But i find something doesn't seem right, but not exactly sure if it's a problem or it's just the design of the phone. Please enlighten me on this.The touch screen of my phone doesn't seem "fix" like other touch screen phone. The feel of touching the BB screen is like pressing a button where it'll "depress" when u press the screen. Is this normal for this phone?
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Jan 16, 2010
Please someone figure out how to make this darn thing ring when it should. I love this phone but I'm on about day 20 of the 30 day return deal and the stupid thing just will not ring rite. most of the time if i use my wifes phone it takes 4 to 5 rings to actually start ringing then goes to voicemail and it will not even say I missed a call. I installed diamond tweaks, installed fine but will not open. I have taken it to two different uscc techs, they have no clue(but I do belive they have had more than just me complain there was a guy in there screaming at um cause he was past his 30 day and they would not help him , he just realized he's been missing all sorts of important calls. lol). I wrote htc no responce. I really don't want to have to bring it back specially cause I sined a internet plan contract and the only other phone they have is the blackberry tour that I cant use as a wifi spot. Like I say I don't mind it being super slow sluggish not doing what I click hell even not telling me I missed a call till 6 hours later but I DO need it to ring when it's supposed to.
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Jan 23, 2010
Have had the Env Touch for a few months now and love it..just lately all of a sudden it just shuts itself off fro no known reason. Today i opened the phone to text, finished and closed the phone. It was off when the phone closed??? No noise, it happens in less than a second.Tried removing the battery many times and cleaned and checked the battery contacts.
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Feb 5, 2010
Im looking for a touch pro housing. I have googled it and only have found several with the digitizer ( but i dont need one or the screen ) thought someone might be able to suggest a good company here in the US or even a place i can buy a used non working touch pro. thanks
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Feb 25, 2010
Basically, in a nutshell, i want to be able to change this "slide lock" screen. I just flat out hate the way it looks, I want more of a sleek looking slide lock. Personally, i dont find the grey to be appealing at all. And id like to have just a tad bit more transparency as well. Does anyone know where i can find a different screen? Im assuming its a flash (.swf) file, just like most of the apps, and the theme is. If this is the case im sure its easy to customize, like the theme is as well. I don't mind using BitPim to make changes, so thats all good too.Been searching all day on Google for any user-customized screens, but haven't found a single thing.
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Mar 11, 2010
Is there any information out yet on the Touch Pro 3?
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Mar 29, 2010
Should I get an LG Env3 or LG Env Touch? I've tried both phones out in the store, but can't decide. It seems like the Touch is a better phone, but large for carrying in a pocket. I've read on forums, that is has a terrible battery life. The LG Env3 has a great batter life, and I like the number dialing pad. Supposedly both phones have bugs in them, that haven't been resolved.
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Apr 1, 2010
I am in need of some firmware upgrading help. I also need info on flashing too, seeing as how I cant send or receive picture messages, MMS, or go on the web browser.Can someone point me in the direction of firmware upgrade/flashing? I am on firmware somethingsomethingsomething03. I have seen some FW up to 09 already. Just seems if I am far behind, I might be missing a lot.
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May 20, 2010
I have just purchased a Touch Pro 2 locked to T-Mobile. I would like to unlock sim. I already have Hard SPL .85 Olinex on it. Would the Sim Unlock for Universal work? I have searched forums and internet for days and no luck. My last phone was a CDMA Mogul and I am newbie to GSM.
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Jul 3, 2010
How do you run Android on the HTC Touch Pro 2?
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Jul 14, 2010
Can the HTC Touch Pro 2 be used as a hotspot?
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May 11, 2012
My iPhone is sometime too hot to hold it in my hand I use my iPhone a lot and this issue not been resolved by apple yet. I have talked to Ron Oliver from apple and I called and left voicemail 3 times and still no call back and also tried regular contact line for more than 1hr 30 min no response . Twice my phone gave me a blank screen after 4-6 hours trying again and again it came up. My phone is too slow in responding and even now when an typing this .... Physically I have pain on my right side ear due to this iPhone , I guess I need to consult the doctor to fix it?
Info:
iPhone 4, iOS 5.1
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Jan 29, 2011
I bought Xperia X10 last month. Earlier I was using P1i and it was having quite a few facilities which I am missing here. Can some one help me how to get it in x10? Does x10 have multi touch? If not, is it expected and when?Is there one touch short cut available to close all running applications?My Xperia constantly tries to connect to internet. How do I stop this?My Xperia came with only one pre loaded game. Which are the games that come preloaded with Xperia and how do I get it?How do I delete recently played, recently viewed, recently added etc list in Mediascape?How do I hide the photo or video files in Mediascape? How do I play the songs in the order of file name in Mediascape? How do I view media files other than through Mediascape? Because of unavailibility of above features, I do not want to use Mediascape.How do I fix photo on Home screen in tile mode? Meaning, I want to fit the wallpaper photo in a screen so that it is not visible partly on my home screen.The call log contains all calls. How do I see only missed calls or dialed calls or received calls?The call log is in extended mode. How do I configure it in compact mode so that I see only one entry for each caller?How do I send Business card through SMS? Currently it goes through MMS.If one contact has multiple numbers and I want to send only one number, How do I do that?How do I set up speed dial?How do I do voice recording? Also, let me know how do I do recording while I am on call?Does Xperia has voice mail? I do not want the one offered by my mobile operator.
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May 30, 2011
My torch won't turn to the side and my touch keyboard won't pop up, I've tried messing with the settings and its not making a difference!
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Jun 23, 2010
Want to use the iphone 3g without ATT service. Just need the iPod function and going online via WiFi, etc.
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Jul 13, 2010
My itouch died and my daughter gave an iPhone 2G. I would like to know if it can be used as and iPod Touch. If it can, How?
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Nov 26, 2010
MY BLACKBERRY CURVE TOUCHPAD IS NOT WORKING RIGHT CAN SOMEONE HELP?
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