Galaxy S5 :: How To Unlock Phone
Jun 14, 2015
I got a small hairline crack on the inside screen on my Galaxy S5; this caused my screen not to operate, and I cannot unlock it in order to back it up to my PC.When I plug my phone via USB into my PC (it still vibrates when being plugged in), and I go to my computer, then click on my device, it shows up empty saying zero items.I'm assuming that is because my phone is locked with a passcode.I thought my phone auto backs up to my gmail account, but I guess it doesn't back up pictures (so stupid!!)Is there any easy way of unlocking my phone so I can import my pictures onto my PC?....without having to spend a lot of $$ on special USB cords etc etc?
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May 12, 2015
My phone in not recognizing my fingerprints so I can't unlock it. I also forgot my backup password and my google account.
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Mar 26, 2015
When I first set up my blue tooth device a screen popped up on my S-5 asking if I wanted to allow Bluetooth to unlock my phone, and I said yes. Somehow, that setting changed and I cannot locate the screen to allow blue tooth unlocking again.
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Jan 2, 2013
Ive got a new Galaxy S2 and after using it for a few days I now have a voice telling the weather and the time on the screen everytime I unlock the phone. What did I press to get it and how do I delete or mute it? I have not dowloaded any new apps. I only have the ones on the phone so far.
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Dec 10, 2015
I have the Galaxy s6. I have the fingerprint screen unlock enabled. But the majority of the time I have to swipe and THEN fingerprint unlock or just swipe to completely unlock it. Which isn't very secure. How can I get rid of the swipe to open feature competely, I want only my fingerprint to be able to unlock it.
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May 11, 2015
My new galaxy 6 will not unlock the phone when I use my Bluetooth device. I can't find any setting that will over ride the lock. It works fine if the phone is not locked.
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Nov 29, 2015
On my old phone when I unlocked the phone it would go to my main page now it opens the phone dial pad not sure how to change that...
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Jan 31, 2015
i got S5 and i have an issue, weird one.. i was on my device normally and then i locked it and after 10 minutes i got a call and tried to unlock the device after it ( i was using Finger print ) but it wasn't there, It's just " Enter alternative password " nothing else , there is no unlock with E-mail or anything, just the "enter alternative password" and actually i can't remember it so what to do ? it's lil bet weird but i can't unlock my device
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Jan 7, 2015
When my phone is locked I press the home button and nothing happens. I press it again and nothing happens. I can't see anything. If I do my unlock pattern it works but I still can't see anything. If I press the lock button twice it will then light up the screen. I've changed launches and it still does this.
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Mar 29, 2015
Anytime I switch on the phone this is what it shows: this device is locked because of an abnormal factory reset. sign in to the samsung account that you have already signed in to on this device to confirm that it belongs to you.
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Oct 12, 2015
I locked my fingerprint password on Samsung S6 and cant remember Goggle username or password back up.
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Nov 17, 2015
I have a Galaxy S6 T-Mobile version that I have had for about 2 weeks now. So far I have been pretty happy with it, specially as I came from an iPhone 5s. However I am having an issue that is really annoying.
I have a fitbit charger hr tracker connected to the phone. When I use the activity tracker function of the fitbit app I am unable to unlock the phone at all. The screen stutters and takes a while to fully load when pressing the button and the majority of the time it will fade out, not even giving me the ability to use a fingerprint to unlock or to swipe if the smart unlock is on.
As this point, I am not sure if this is caused by the fitbit app or if it is the GPS that does it. With the exception of the rare time it unlocks for me, I need to restart the phone each time.
I went ahead and cleared both caches, after looking up how to do it. Unfortunately it does not appear to have worked at all. I am seeing the same symptoms. I noticed a further symptom as well. I started playing music during a walk and the bluetoothplayback was periodically interrupted. A stutter of some sort.
I will next be ruling out BT issues using wired, as I have never had issues with this headset before I think it is related.
The other thing I noticed was that I was able to put it into airplane mode and while still stuttering severely, I was able to unlock the phone though with much hesitation. My next step will also to be trying this same task without the GPS on, seeing if that makes a difference.
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Oct 2, 2015
Having a issue where apps will randomly launch when I unlock my phone (using the fingerprint scanner). It's just not one app it's many different apps on my phone. And no none of the apps where open before hand.
Samsung Galaxy S6
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Oct 31, 2015
Been locked out of my galaxy 6 cant use finger print and wont let me use password what can I do how do I reset my phone if I can not open it ????
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Feb 5, 2015
So I just got the Lollipop update this morning and I setup a pattern lock instead of my fingerprint, was working just fine. I was doing some things around the house with using Google Music All Access to listen to music, went to switch music and I cannot get into my phone, doesn't even register that I'm trying to put in a pattern.
This is not good, can't even get in my phone to call anyone. Nothing is recognizing my touch.
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Jun 9, 2015
Is there any possible way to undo this? I realize this is added security, but I really would like to go back to using a pattern to unlock?
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Jun 16, 2015
The past 2 weeks my camera starts up every time I unlock my phone. I don't have it on a shortcut.
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Jun 17, 2015
I was "playing" with my phone and first tried the fingerprint, which i had trouble getting in after that. Then i tried the 4 digit code. I went back in to change it back to swipe but it is no longer an option. It says it is turned off by administrator, encryption policy or credential storage. Not sure what I did, but I need getting swipe back. Should have been working instead of playing anyhow...
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Mar 19, 2015
Each time I swipe to unlock my nexus 6 it always opens to the phone app. Is there a way to change this to just the main screen instead?
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Jun 1, 2015
This is very annoying as i have to close the key pad every time i want to proceed to do anything else. repeated search of settings has been unsuccessful.
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Dec 18, 2015
My Samsung Galaxy S6 Edge is locked--""Unable to recognize your fingerprint. Enter your backup password to unlock the device". Apparently I do not know the password.
It is in Ultra Power Saving mode. I have tried Android Device Manager...the message I entered shows on the screen, but the temporary password I set does not work. Almost feels like the screen I'm entering that password on is the wrong screen, and I'm limited by the power saving features.
Not sure what else to try; Samsung's Locate my Phone doesn't seem useful.
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Jul 8, 2015
Apps open automatically after they unlock their s6 edge.. Every time I enter my pin and click OK a random app on my home screen opens up..
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Nov 6, 2015
I've had issues with my lock screen. I have it set for finger print.....but every time I turn the screen on, it goes back to swipe. Odd thing is that in the settings, it still shows fingerprint. Am I missing something ? When I put it on pattern though, it has no issues , and always has the pattern every time I turn e screen on.
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Sep 23, 2015
I know the pass code i entered to unlock phone for some reason not working.
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Jun 23, 2015
I just got my S5 today, upgraded from my three and half year old S2 Skyrocket, However, it seems to have some weird default "unlock effect" where these stupid bubbles of colors appear wherever you touch or swipe on the lockscreen. I've searched around for how to get rid of it, but everything I've found says go to the Lock Screen settings menu and change the "unlock effect." But the lock screen settings menu on my phone doesn't have that option. I tried searching in the settings for "unlock effect" and it comes up with a result, but when I click it, it just takes me to the lock screen settings--which as I said has no option for unlock effects.Did they remove the ability to change/remove the lockscreen effect in 5.0 or am I just completely missing something?
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Nov 6, 2014
if you have an ecrypted Samsung Galaxy S5 you already know that once you've encrypted it your only option for a screen lock is to enter a secure password. This gets annoying fast. When you want to access your phone quickly on the go it can be difficult to unlock it with any speed. Well I've come up with a way to get past the password lock screen with the same speed as a password and consistently quicker than the finger print scanner unlock.
What I've done and I've included on how to do it yourself instructions below. I've set my password to be one of my hot key options on my Samsung keyboard. I've also shortened my delay for the long press but how to do that isnt included here. (hopefully with screen shots we'll see first time attempt at posting pics here)
Doing this will allow you to quickly get by your lock screen and still have an encrypted device.
**NOTE** This is not a substitute to remember your password. Know it regardless of this being setup or not.
**NOTE** If you have auto space turned on (factory default setting) you will need to press backspace 1 time to delete the added space or you will receive an incorrect password error message.
Here's how to do it:
1. Enter the pull down menu and click settings.
2. Tap Language & Input.
3. Now click on the samsung keyboard settings icon.
4. Next if turn on the my hot keys icon.
5. Enter your password under any number to long press to have it typed.
*Don't forget if you have auto space on you will need to press backspace 1 time to delete the space or your password will not work.
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Mar 9, 2015
My galaxy s5 phone is locked with a fingerprint swipe but has for some reason i can now only unlock with an alternative password which i have not set up to my knowledge. How do i unlock my phone?
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Sep 12, 2015
so I've had my Galaxy S6 and the fingerprint sensor has always worked fine. Yesterday it worked great all day long at work, then when I got home, it wouldn't work at all. I rebooted and still it wouldn't work, I cleared cache and data, did the hardware test, and it passed. It still didn't work, so I erased the fingerprints, and retrained my right thumbprint only. Now it seems to unlock with any finger of anybody! As long as they touch lightly, it unlocks about 90 percent of the time.
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May 23, 2014
Recently an application requested me to download "NBA game time" to use an additional feature. I opted out of downloading it. But I have noticed that since then 3 out of 5 times I unlock my phone it unlocks to the NBA game time app page in the play store. I now don't remember which app suggested this download. So I assume it was the sports center app but can't find anything that would keep triggering this issue. I even download the app and deleted to see if it would stop but to no success...
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Dec 20, 2011
I set a screen lock code today and used it several time with no problems. Tonight the unlock screen shows 'Enter Password to Unlock' but when I enter the pin code, it will not unlock.
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Aug 15, 2015
I am having issue where phone will not come out of lock screen. Buttons light but screen stays black. I can reboot and use phone so I know it is not hardware. I can still blindly touch screen and maybe get past lock but stays black til I reboot.
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