Eseries / Communicators :: E7: How To Read Email Folders
Jun 9, 2011
i have a Torch 9800 on AT&T and I am running 6.0.0.526. When I reboot my phone, I receive a message "Uncaught Exception: java.lang.NullPointerException." Everything was fine until I did an OTA update to 6.0.0.600 last Friday. After I did the update, I could not change my theme(menu<options would pop up then close and Options<display< screen display would do the same thing) and I would get the error. I downgraded to 6.0.0.526 official and I still had the error but I was able to change my theme. I decided to trim my OS using BBHTool (have done this before with no problems). I am still receiving the error even after several battery pulls. I retrieved my event log from Crackutil and below is what shows up(5 times) for the error.
guid:0x9C3CD62E3320B498 time: Fri Aug 26 14:08:14 2011 severity:1 type:3 app:Java Exception data: NullPointerException No detail message net_rim_bb_ribbon_app-1(4D836799) HomeScreenManager handleKeyDown 0x3BF4 net_rim_bb_ribbon_app-2(4D836799) RibbonLauncherImpl keyDown 0x2512 net_rim_cldc-27(4D8359F1) Events dispatchKeyEvent 0x2B15 net_rim_cldc-14(4D8359F1) Screen dispatchKeyEvent 0x62B4 net_rim_cldc-14(4D8359F1) Screen processKeyEvent 0x92BF net_rim_bb_ribbon_app-1(4D836799)
[code]....
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Dec 1, 2011
I recently bought myself a brand new Zodium Black Nokia E72. I had one when the phone released 2 years back in 2009 and got it in the Metal Grey but sold it for an Htc Inspire.Back on topic, I had no problems with the E72's email client back then on my old device but noticed a difference in my recent E72. I have a Yahoo email account set up on my device. Syncing is great, but the problem is that i'm unable to view my created folders for sorting of mailI have no problems viewing this on my Htc Inspire, but I want to be able to see them on my E72.
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Mar 9, 2011
I saw that this had been resolved previously, but the url that took me to the orginal solution was not valid.
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Mar 31, 2012
It seems I cannot delete individual folders on the E7-00 mass memory. I mis-spelled a folder name and wanted to delete it. You can only select multiple folders and not individual folders to delete or rename.
Had to use USB connection via Windows 7 to delete folder on phone mass memory.
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Mar 21, 2011
Background - 3 mail accounts set up, not via Nokia mail, but with direct server definitions; they are all for the same ISP, different ID's and passwords for inbound server, same ID and password for outbound server.I have noticed that if there is nothing thing in the in-basket for a given account the folders (inbox, Drafts, sent;outbox) do not appear in the dropdown - even though I know there are items in the "sent" folder.The moment something comes into the inbox - they re-appear - and the expected items are in the "sent" folder once again.Weird - and inconvenient, since it means you cannot access sent items if your inbox is empty.
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Oct 10, 2010
I have thousands of messages (SMS, Bluetooth, etc.) sorted and stored in a folder tree in "My folders" on my E71-1 (somewhat like Outlook).I tried exporting as CSV file (using Best MessageStorer), but then I could not figure out how to import the messages in the CSV file (Noki Gems crashes). In addition, only text and html are exported leaving out all the Bluetooth messages! Is there a way to backup and restore these (like Outlook)?
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Aug 29, 2010
I have E71,I used to see the foldersand files in my memory card using file manager, but due to some virus, i took backup of memory card formatted it. the backup folder on my desktop was subjected to virus removal, and then again i restored the clean files to my memory card. but now i can not see the folder in my meory card using nokia e71 file manager but can see the files and folders using Mass Storage mode. please hlep me in resolving this issue, as I extensively use email and need to send lot of mobile files as attachment to my customers any time any where .
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Feb 9, 2010
how to lock or hide folders and files in nokia e72
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Oct 2, 2011
I'm nokia e71 user and since i'm learning Korean, i want to be able to read Korean characters instead of question marks. language of my phone is Turkish and i don't want to change it to Korean. I just want to read, that's all. Is there a way i can do it by myself?
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Oct 20, 2011
how can i read arabic text on my E5 handset..?
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Apr 27, 2011
I have several POP3 email accounts and I will change emails from unread to read. After some time (from seconds to days or even weeks), some of them will reappear as unread.
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Jan 5, 2012
how to prevent image gallery from create folders for every year-month. It creates so many folders that becomes hard to synchronize and manage all those folders.
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Dec 12, 2011
I have put a lot of music on my card into sparate folders and I would like to add those folders as separate playlists into my music player but all I can see in my music player is the nokia default ringtones on mass memory. I tried to refresh music library and nothing happens.
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Feb 10, 2012
How do I configure email to blink the notification light when an email is received? Also, I have 3 email accounts configured: Exchange and 2 Gmail accounts. I changed the Gmail accounts to sync email every 15 minutes. The Exchange account works but not the gmail accounts. Gmail has IMAP already enabled.
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Dec 17, 2011
I've noticed several have the same problem but no answer yet. Phone E6 sw 021.014 I have 3 email accounts which all work well for one or two days, but then stop receiving. If I reboot the phone they start working again for a couple of days only.
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Oct 27, 2011
I still haven't been able to set up my GMail or Chat on my E72.
I was thinking it might be a local provider issue but I heard that Nokia messaging servers have been having problems.
What's the solution for email? Shows the "Preparing for Setup" message forever when I launch the email wizard and doesn't move forward to display options of GMail, Yahoo etc.
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Aug 14, 2011
my gmail and hotmail both are not updating to server (not receiving any emails, not updating my calendar, nothing....)
is there a bug or something wrong. it was working just ok before, and now the last update for my emails are back to 3 weeks ago.
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Jul 16, 2010
I have a Nokia E72-2 and I have configured an office account (mail for exchange), gmail and hotmail email. i also had configured a yahoo account but as it didn't work, I went o the settings and removed it.
Since that day, I have not been able to add any new account to the program. Whenever I go to add a new account I open the New mailbox, select anthing on the next screen (yahoo/gmail), it promps to enter email id and password, which i do. then there is a message "detecting email settings" and then it goes back to the screen where I selected yahoo/gmail. No new account is ever added.detecting email settings
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May 25, 2011
I have an IMAP email account. I use it to send and receive emails on my phone.The emails that I receive go to the "inbox" on the E52 and I can access that on my PC too.The emails that I send go to the "Sent items" folder on the E52 and not the IMAP sent folder.Ovi Suite will not let me download sent emails to my PC.
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Aug 31, 2011
I have an E5-00 and would like to get notifications on all my email accounts. It appears that only the two email accounts set up on your home screen will actually set tone, vibrate and envelope icon alerts when receiving new email.The advertising blurb for the E5 states 10 email accounts can be set up on this phone with push notifications. What is the point in having push enabled accounts for 10 mailboxes if only two will give phone notifications?
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Mar 26, 2011
I'm having real trouble trying to get any kind of push email on my Nokia E63. I'm in the UK and on firmware 410.21.010 with Nokia Email 9.06.16. According to the Nokia updating site this is the most recent firmware available for my serial number.The email setup just doesn't seem to work at all like the help docs here suggest. I get no option for 'Nokia Email Service' but I do get one for gmail. I can then setup my gmail box OK - but there is no setting for IMAP idle. It only allows me to set up a scheduled retrieval (at best every 5 minutes) and even then only downloads the headers so I have to manually download the message body. Does Nokia really not do push email at all?I've been using emoze as an alternative for a while - but stopped when I found that it was sending random email all by itself. And Mail for Exchange doesn't work with gmail for me - it just stops syncing after a while.
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Nov 10, 2011
For a few weeks now my e72 hasnt been receiving any emails. It's set to do so automatically. Originally I just thought it was just a small delay but almost a month later and still nothing. I have tried to receive manually, send a test email and deleted the account from my phone and reset it but nothing worked.
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Apr 17, 2011
I have recently purchased E5 but am unable to add email account. I start 'add email' application and follow entire process (e.g. typing my email account and password, etc.). But funny that the handset just takes me to first step again ('add email') and doesn't show my email added earlier - I even restarted the handset and checked various menu options; doesn't show anywhere.
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Oct 19, 2011
I have only had this phone for 4 days. I set up my iinet account, set up was fine downloaded all my messages. after I did the phone update (I thing OS)it seems to have stopped, I can't send or receive. I have been through all the settings and everything seems fine. I also tried to delete the account so I could re-set it up but it was sitting on deleting mailbox screen for about half an hour so I aborted...
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Feb 5, 2012
Have been using my E6 for month with no issue. Friday my email stopped downloading from hotmail. I deleted the mail setup however now it won't set up. Have tried to set up a gmail as well with no success. It goes to configure the mailbox and then I get "unable to connect with the information provided. Try again". It has been doing this since Saturday 4th Feb.. I have upgraded the software on the phone and reset factory settings with no success.
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Jul 7, 2012
I own E6 and 701 and both phones have the same problem: at least once a day I have to restart the phones because they stop to retrieve emails every 15 minutes! It's a shame for nokia, E6 is a business phone!!! E6 has this issue since first Anna firmware and 3 upgrades didn't solve this very annoying issue! Hard reset, soft resets firmware recovery from Nokia Suite useless. I won't NEVER buy a Nokia phone, for sure.
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Oct 29, 2011
I'm running sw 022.014 anna with the first service pack from sw updater.
I wanted to check my email account settings to make sure that they're valid since my emails are not going through. This is what I get:
I go to the E-mail-Settings-My Inbox-Account settings. I get settings for mail address, pw, mailbox name, signature info, name, read status and limits.
Where can I check for SMTP server settings like server name, port and ancryption?
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Mar 27, 2012
My E7 has stopped sending emails with attached files.Emails with attachments sit in outbox and get the "Unable to open while sending" tip when I try to view/edit the email.AFAIK, nothing has changed in terms of my setup as the E7 recieves emails with attachments, sends emails without attachments. I can't seem to find any in depth settings to do with server ports and such within the mail settings anymore.
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Apr 27, 2010
Had problems setting up two email accounts on my E72. Now set up ok, however I have been left with one of the failed accounts that I cannot remove. This account is in emails and is listed under settings but when I try to remove it it sitill remains. I can not open this account in settings either.
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Nov 29, 2011
Post update version081.003, all my emails have stopped working. Also i am unable to setup any new email account. a message pops up showing- "unable to create mailbox". i have also done the hard reset and restore factory settings,still no success. its very sad to see nokia updates tend to create more problems then solving them. is there any way to install the previous software version?
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Jul 17, 2010
I received my E72 today with the latest firmware update 031.023. I tried to set up email many times. A message shows up "No email mailboxes defined. Create a mailbox?" I click yes and then I either go to Hotmail or Gmail to setup the account. After I enter the username and password, a message shows up "detect email settings" and the screen goes right back to the [Email] screen. I do not see a separate application to check my gmail or hotmail emails and then it goes back to the beginning with a message asking me to create a mailbox.
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