BB Torch :: Rapid Battery Drain From 50% On 9800?
Nov 15, 2012
For the past week or so my Torch has been having rapid battery drains from about 50% where it beeps and says "battery depleted, switching off" and turns itself off!
Sometimes it wont turn back on until plugged into the charger, while others it will turn back on again after a while, and shows 50% battery again. But if you try and do anything like use the camera, surf the net or go on facebook, it turns off again. The fact it still shows 50% just before 'draining' and again when turned on tells me this is not a real problem with the battery but something to do with software?
I have tried restarting the phone, turning it off and doing battery pulls, doing battery pulls while it's turned on or while its turned on and plugged into the charger
I have disabled the compression storage option, checked my CPU usage which seems normal (nothing is running using a lot of CPU), deleted apps which I thought may be causing the issue (with reboots in between), no apps are open in the background running all the time...
Recently App world asked me to do an upgrade to 4.0.0.63. When I did this, the App world icon had disappeared from my phone (not hidden or anything, it was visable in application management, but the icon was nowhere on the phone). I found a forum which suggested I re-downgrade back to app world version 4.0.0.55 to solve this issue. That is what I did, and the app world icon reappeared.
Since these app world updates, this is when the battery drain issue on my phone has been occuring.My phone Blackberry OS is: 9800/6.0.0.246
I am in Australia, so not sure if this affects any OS updates or anything. who knows anything about the best way to resolve this issue. Having an unreliable phone is frustrating, and very inconveneient when out with no charger (no one wants to have to carry their charger everywhere, nor should they.
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Mar 20, 2012
After only 2 minutes on a phone call or 2 minutes of surfing the internet, my battery drains to ZERO and the phone shuts off. If I pop out the battery and reboot, I have about 50% of battery life remaining. If I make a call or browse again, the same thing happens? the device software is 6.0.0.600.
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Aug 22, 2012
I'm having a serious battery drain problem with my Neo. It seems to drain very quickly within 8 hours sometimes less, and when it gets to about 30% it will suddenly say "no sim card", the battery icon flashes red and then all power goes completely and have to recharge. When the 'phone is switched on and idle, it gets VERY warm, never mind about being used.
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Aug 12, 2010
Over the past 2 days my battery life is worse than ever, and I've had my Bold for a few months. I installed a few new apps - Xobni, PowerBoss, and the new version of BBM. I uninstalled Xobni and PowerBoss, so the only new app left on my phone is the new version of BBM. Anyone else experiencing recent battery issues or have any suggestions for me?
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May 26, 2015
battery draining while using GPS in the car? Yesterday I drove for two hours and went from 99% to about 48%, all while charging (no other apps running, auto-brightness, no bluetooth, etc.) The charger isn't the fault as I tested it with my wife's M8 (using same apps, etc.). The M8 reached 100% and stayed there. I've since purchased a 2.0 quick charger (which I've yet to use) but why the performance would be drastically worse on the M9. I ran a check disk on my SD card (Sandisk Ultra 64GB) and so errors were found. Outside of the car/GPS use, battery seems close to the M8 but, if anything, a little worse. I can live with that but cannot have my phone drained after a long drive in the car.
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Mar 29, 2010
I have recently started experiencing rapid battery drain on my 9700. If I charge it to 100% and unplug it from the charger when I go to bed, when I wake up its on critical battery (no bars left). During the day it lasts from morning to about 4pm.I first tried a security wipe to get rid of all my apps. No luck.
I then updated my OS to the latest version (.545) and I'm still having the same problem.I have no apps running, apart from the default five. I only get about 10 emails a day and make 1 or 2 calls.So, is it the battery or the phone itself?
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Apr 7, 2010
I've used my Bold 9700 every day since I got it back in November. I typically charge it every 2nd or 3rd night with the wall charger while I sleep and have been very happy with the battery life. Two days ago while in my office, I noticed the battery was very low, so I used the USB cable to charge it. It seemed to work well, but the charge didn't seem to last as it needed to be charged the very next day. I chalked it up to the possibility that it didn't fully charge from the USB connection, so I plugged it in to the wall charger last night as I typically do. This morning it was fully charged, although I did notice it was a little warmer than it usually is. Now, 6 hours later, with almost no use, the device is completely dead! At first I thought it had shut off, but I just plugged it in to to find the device boot up once power was supplied. I checked the device status and it says it has 2% power. Does anyone know what may have happened or have any advice for things I can check?
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Jan 2, 2010
I have a Nokia 5800 xpressmusic mobile and its about 7 months old , I charge up the phone and the batery lasts between 6-8 hours with very little use ? the phone is just draining the power from the batery . At first I thought batery dyeing so I put another one in , charged it up and the same happened again,About a 2 weeks ago it did get wet fell in the sink and I dried it out and waited a few days befor I switched it on and it worked perfect no problems until a couple of days ago. I can put batery in and charge it switch phone on with no problems , I even took the batery out to see if the batery was dyeing on its own with no problems put it in my friends phone and it lasted as it should , so is this a software problem in the phone or is it earthing or something to cause a drain?
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Aug 31, 2010
My T-Mobile 8220 (which was replaced in April because the Bluetooth quit) worked fine for several months (under light use) and then the battery, which was previously long lasting, started to drain rapidly. It began draining 20-30 percent in 24 hours even when the phone was turned off. I thought it was because the battery was over a year old, so I bought an apparently new one, a RIM-branded C-M2 (from EMTC, Inc., for $9.95 including shipping). The new battery performed the same as the original (which was about 14 months old). I've kept everything turned off when the phone is on except the minimum (e.g., no wireless, GPS or Bluetooth service running), reset the phone and updated the software to v. 4.6.0.180; no change.
I then talked to T-Mobile customer service, who considering what I had already tried, had no further suggestions. The CS tech felt there is most likely a problem in the phone's hardware. (The phone is now out of warranty.)As a last step before updating the software to v. .308, recommended in this forum, I drained the battery 100 percent a couple of times, which in each case took about 2.5 days. Still no improvement. In fact, upon completing charging immediately after those two cycles, the battery completely drained essentially overnight.
Has anyone else experienced this? Is the phone on the way out or have I more likely been dealing with two bad batteries?
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Dec 21, 2011
My Torch 9800 has begun to drain the battery. I have to charge my phone about every 4 hours. It is also runs very slow. The little hourglass is constantly on the screen. I purchased a new battery and that did not help. What can I doo?
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Aug 8, 2011
my battery started to drain very fast.i bought a new battery and deleted most of the apps but the problem continue.i am running OS6 V6.0.0.600 platform 6.6..223, BUNDLE 2647.Is this the newest version or i should update? if yes, how?
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Feb 27, 2015
Yesterday I did an update to several programs including Google and noticed major battery drain. I was not sure which program did it but checked Battery in Settings and saw it was the screen causing the drain. Apparently when the Google program updated, it changed the setting for automatic brightness adjustment to ON. I turned it off and the battery is fine. I keep brightness set to about one quarter to one third brightness. I think the battery life is great and I can easily get thru the day.
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Jan 18, 2011
my battery been draining really badly without even using it a lot during day facebook twitter etc its dead by time comes on which is 7am tilll 6pm and i got to charge it every night, i am checked to see if any apps working in the background but looks like there isnt unless its hidden somewhere running in the background, can anyone help me on this as its doing my nut in now battery draining every day is there some kind off battery app out there on the store so i can find this hidden app draining my battery down?
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Oct 11, 2012
I have a strange problem with my 9810. Yesterday I pulled out my phone from charging at 7:AM (100%). I put it on GPRS , because i didn't did any browsing on that day and to see how much my battery will last. So after a few phones, sms, emails, I was down to 80% by 10PM. Was very happy with what I saw. In background were running Accuweather and Facebook with update once every 3 hours. Also I have Battery Bost MAX, and an application which shows me battery icon with procentage.(Smart Blndie). I am in an area with good signal. Put the phone in the holster, and went to bed. I was very courios to see what the battery shows. At 6 AM i was shocked : 42%... I can't blame it on the applications, because if there were their fault, my battery should discharge the same over day... GPS is off, wifi is off. The phone has 2 weeks (almost new). I am runing 7.1.0.658 OS.. My screen is at 10%, and turn off over 20 seconds...
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Oct 21, 2012
My battery and phone are now acting weirdly. My battery drains after five minutes and I'm losing home screen when it tilts on side. do ineed a new phone or battery or what?
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Dec 15, 2011
I upgraded my Torch (9800) a week ago, and have been noticiing battery drain issues. The problem is NOT persistent, but is happening most of the times though. I am currently on OS v6.0 bundle 3049 (v6.0.0.706, platforn 6.6.0.246). My Wifi and Bluetooth are always OFF. Only using the Bell network, for which I have all the 5 bars available.
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I have investigated further, and I found that the Blackberry System Software was the one running with the highest CPU - usually in the high 70s, to even high 90s. And this was consistent over hours, until the battery was dead. I have since removed any apps I suspecpected - such as Nice Office and LinkedIn. But the problem still persists.
Battery pull has been done multiple times, as well as I have checked, and there are are no OS updates available.
Now, currently, only the basic apps are loaded (Alt-Back) : Home, Messages, BBM, Phone, Borwser. All other apps are closed or exited.
Investigating further into the modules within the BB System Software, I have found that the net_rim_io_impl, is the one consuming ALL of the CPU. I am not sure where/what this module does - so I am unclear on what service within the BB I can turn OFF to get rid of the issue.the CPU for the System drops a bit, as Options uses up some, else, it goes back to 90s, if left alone with either a fix to the module, or else, via some workaround, wherein some service can be stopped or some setting can be changed to avoid this battery drain.
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Sep 13, 2012
I recently got a replacement for my torch 9800 from t-mobile as it had broken but the battery was fine. I tried to connect it up to the replacement phone and it didn't work. T-mobile did not send the phone with a new battery. Is there anyway of getting the old battery to work on the new phone?
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Aug 13, 2010
Does anyone elses battery get hot when charging?
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Sep 2, 2010
I am running the quickpull app, but has anyone else noticed how hard it is to actually remove the battery in the Torch? I have had two 9800s and I've noticed this with both of them.Trying to get the battery out is "Torcher"!!!!
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Nov 10, 2011
I have replaced battery, charged battery, and taken it out and still have the cross out. will not load anything and will not connect to bb desktop.
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Jan 13, 2012
1. Where can one buy an official Blackberry torch battery in the UK?
2. Are imitation blackberry batteries okay to use?
3. Will using the imitation blackberry battery in my device void my warranty?
4. Will an imitation blackberry battery harm/cause any problems for my blackberry device in the future?
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Dec 30, 2010
I had an issue with my Torch 9800 smartphone, my phone booted and show a battery Icon with 2red lines across it. I have tried to wipe the OS with BBSAK 1.8.0, 1.8.2, 1.9.2 , JL_CMDR and Java Loader, none of this work for me, as they all fail to connect to my device. BBSAK could not detect my device. But BB desktop Manager can connect, detect and recongnise my device. When I try to update and reload the OS with DM and BB application loader, I get stuck up with an error message: "Reconnecting to JVM". My Laptop HP Pavilion dm4 Notebook is running 64-bit / Window 7.
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May 14, 2012
I am trying to charge my blackberry after a weekend camping. The battery ran out. I plugged it into charge, it started to boot, the screen flashed white and now it won't come off the red x with a battery behind it.
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May 27, 2012
Recently, I have 9800 and 9810, and I was wondering that can 9800's Charger and Battery be used by 9810?
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Sep 9, 2011
Can't seem to hold a battery charge.
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Sep 9, 2010
Is there any way or any app that will display the battery level as a percentage? I've installed battery watch but I need to open the app in order to see the info. Also is there any apps that turn off the shutter sound?
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Aug 21, 2010
Got my Torch last weekend and this morning I get the message that the device is low on memory and showed a list of 7 apps I could choose to delete. (deleted 2, mobile banking, social feeds) Also, the little timer icon randomly pops up while the device is on and I am doing nothing. My battery has also be draining it big time. After less than 6 hours off the charger and light usage I am down to 10% battery life.I have done several battery pulls. After reboot, my Application storage shows 312.1 mb free space. My media card has 3GB free, which should not matter.The only downloaded apps I have are basic:
Google Mobile App
Google Maps
ESPN
CNN
The Weather Channel.
Battery is now down to 9% as I type this. What is going on? This should not be happening. I have never had a problem from my 9700 or 8310 previously.
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Sep 7, 2010
I started having problems with my BBM yesterday. My online browser is working fine, but when I try to send a message thru BBM I get the little red clock icon that shows. I've tried the battery pull and that still does not resolve the issue. Any suggestions?
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Jun 2, 2011
Anyone know of an external charger for an extra battery for the Torch 9800?
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Jan 6, 2011
When I plug this unit into any charger (wall or USB), the charging icon shows up (battery with th lightning bolt) shows up and the clock (screen saver) also gets activated as normal, but after 10-15 seconds the chrging indicator goes and it shows as if the unit is not charging.But I know that the handset is getting charged as I can use it easily for a day long as per the normal battery life.So effectively the unit always shows an empty battery icon (Red outlined hollow battery icon always) and the LED always blinks amber. But th ephone works normal except than this.
Also if I do a battery pull out and reinsert it, after boot up the battery shows 100% but the icon and battery level indicators drop back to 1% and empty battery icon within 15-20 mins with the phone continuing it's normal opeartion ith the empty battery icon (down to 1%)This is causing a lot of trouble as I never know what is the actual battery level and poses problem when I do not charge and the battery is actually low The unit is out of warranty and BB guys have refused to repair. I'm using the default theme and have not changes the theme so I can rule out the issues of 3rd party theme icons.
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Jan 2, 2012
I have noticed that in the last months the battery of my Torch 9800 gets drained in less than a day without using the phone. I tried rebooting the phone by pulling the battery out, and curiously the battery charge went from 7% to 50%. I have tried this more than once and it always works.
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