BB Style :: Desktop Software Will Not Recognize 9670
Jan 12, 2011
I am a seasoned BB user, I cannot get the desktop manager to recognize my new Style. I believe that it could be a driver issue because it wont recognize my Bold either. I have reloaded the software on this PC but my USB ports are working fine. I have reloaded the software 3 times. Also, using the desktop loader on the phone is indicates no option for the 9670 phone.
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Oct 14, 2012
I need to have a Sprint BB Style 9670 unlocked to use on Canadian CDMA networks. It doesn't have a SIM card. Anyone have this problem or can point me to the proper way to unlock it? I chatted with Sprint but they don't want to do anything.
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Jun 19, 2011
Does anybody know when , or even if, the Style 9670 is going to be released in the UK?
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Apr 20, 2011
I bought a blackberry style 9670 2 months ago and had to return it because it was freezing up on me and not allowing me to use the phone for up to 5 minutes at a time.I get a new one and now the same thing is happening with this one. I'm missing calls and text messages because the phone is frozen.
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Sep 15, 2012
BB 9670 Style restarts on its own.
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Nov 13, 2010
I've recently purchased the Style 9670 and am having an issue with MMS. With my old BB Pearl, there was a specific menu option to send an MMS (vs SMS), and there were folders for In/Out Box for MMS messages in the "View Folder" option under messages. The Style advertises that it can send MMS, and I have In/Out Box messages for MMS in my Folder View (in the Messages application), but there is absolutely no menu option that I can find anywhere to send an MMS message. It's not under "Messages" and it's not under "Text Messages". It also appears that I cannot receive a MMS. I'm not talking about just sending a picture or video via text. With the Pearl, MMS allowed you to send a text greater than 160 characters. I am on a BB Enterprise server at work, and my IT guy doesn't think its security settings that are interfering. Sprint says I'm on the correct data (BES) plan.
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Sep 16, 2012
i am so tired of my phone dying on me and the battery is charged. i have to take battery out and put back in and sometimes that wont even work
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Aug 21, 2012
I've tried more than a few times to scan a barcode image with the scanning app on my 9670 and I can't get anything to happen? What kind of confirmation am I lookung for when scanning?
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Mar 18, 2011
I have a bb 9670,and get it to last 9 hours.i am going to switch phones again
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Nov 6, 2011
I brought a bb style 9670 sometime back I was using sprint as the carrier n now I shifted to India and I want to change the carrier available over here?
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Apr 10, 2011
Looking for PDF viewer that is compatible with style 9670 .
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Jul 8, 2011
When I connect the USB cable the desktop software identifies the phone and then tries to connect, but get a communication error and say that it cannot connect. I've tried the troubleshooting steps as well as a complete re-install, and hard reset of the phone all with no positive results.
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Jan 15, 2012
Does anyone know if the flip top portion of the phone can be replaced?
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May 30, 2011
So I won a phone from Blackberry and I went to activate it on sprint today and was told that the serial number on the phone does not match the phone model. I have a 9670 and it comes up in there computer as a 9330. What can I do. I tried to contact blackberry but I can't find the right number to call.
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Aug 1, 2011
Is there a way to get the 'Favorites' section to default on my Style 9670 when it is opened instead of the 'All' section. I have looked through the manual several times... could not find.
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Jul 19, 2011
I have two email accounts on my 9670, one for my son and one that is mine. My son's receives and sends messages fine. The other day, after having both email accounts on my phone for several months, mine will no longer send/receive messages. When I try to send something it says my account is invalid. I went to the setup and clicked on the icon for email messages, that took me to the screen that allows you to choose from internet mail or the blackberry enterprise mail. I highlighted the internet mail but it will not open when I click on it, it does not respond at all. The accounts is a yahoo account and it is still accessible from my other computers. I have tried taking out the battery and restarting and that doesn't help.
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Jul 9, 2012
Everytime I connect headphones voice dialing pops up continuously.
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Dec 19, 2011
I updated the software on my style 9670 yesterday about 11:30am, and since then my email does not function. I have rebooted, but this did not solve the problem. I deleted the email from the phone and attempted to setup the email up again, but it was not accepted. What is my next step?
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Sep 7, 2011
How can I stop all facebook notifications from coming to my new BB 9670?
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Apr 11, 2011
Is there any way to expand the text field on the style 9670 to more than 160 characters?
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May 30, 2011
I too am having trouble clearing memory in browser. I own a 9670 Style.
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Apr 24, 2012
I have a BB 9670, OS 6, I keep getting an uncaught exception application net_rim_bb_dryad_daemonlib (321) or (329) is not responding process terminated error...what is it and how do I get rid of it? I'm on Bell Mobility, not sure if that's important or not.
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Aug 23, 2010
I have a 9105 and recently downloaded Desktop Manager 6 onto my PC running XL. When running the older DM I was able to use the programme a few times then it stopped recognizing that my phone was connected. I have not managed to connect since upgrading. I have spent many hours in this and other forums trying every reasonable idea. I have removed the version 6 and loaded 5 again, removed 5 and clean installed 6. Checked all the different USB options and drivers. Changed USB cabels and connections. Removed the battery countless times but nothing will get it to connect. Windows and the device manager see the phone and I am able to remove/add files. I also upgraded my Documenyts To Go so that I can sync the docs on my desktop but this also fails to see my phone. Having read most KB's in this regard I am now not sure where to look.
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Jun 16, 2012
All of a sudden, my BB won't recognize my Itunes account when I sync. What to do?
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Jul 26, 2011
Under <Options> <Memory> I can see and reformat my 2GB memory card. However the Blackberry Desktop does not recognize the media card. I always get the message:"Your Media cannot be synchronized. ... Consider using a media card with your device."I have tried evry combination of <Memory> setting on the Blackberry and followed the instructions in the Blackberry help to no avail.
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Nov 9, 2011
I started see on my device a a white screen and app error 507. My The desktop pc will not recognize the phone.
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Feb 8, 2012
I have a Windows 7 PC (64 bits). I have installed today the BB Desktop SW version 6.1.0.36 from BB website.It works fine with my old BB Curve 8900 palm phone, but does not recognize at all my newest BB Curve 9360 palm phone.In particular when I connect the BB device with the microUSB cable to the USB port of the PC, Windows 7 complains to have not installed properly the Device Driver of the BB palm phone.If I look at the PC Device Drivers Management I can see a BlacBerry driver version 4.2.0.14 of 23/06/2011 from research Un Motion.Windows complain that the device type is unknown, all what it says is "Reinstall the drivers for this device. (Code 18)".
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Aug 22, 2010
I've recently upgraded my computer from Windows XP to Windows 7, and on my original XP machine, I had DTM installed and it worked just fine with my Bold 9000. On my new Windows 7 machine, I've downloaded Desktop Manager 6.0, installed it, but when I plug in my phone into the computer, the Summary page in DTM still says "Connect your BlackBerry device". I know my computer recognizes my BB, because I can see it listed as 2 drives under My Computer (BB and my removable memory card). How can I get DTM to recognize my phone?
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Jul 12, 2010
this might be an old issue but:
bb curve 8330 from sprint
compaq laptop with vista hb PROBLEM COMPUTER
compaq desktop w/ XP WORKS FINE
dtm will not recognize it it used to but went through back-up ok & sync to 75% and then dtm would quit and close
uninstalled 4.7 & reinstalled 5x in 3 months no help for more than a week at a time
uninstalled 4.7 & installed 5.0 nodda will not see bb it is in device mgr have tried windows update, sequences from top 10 bb know issues, and 3-4 others i found on this forum A) is there anything that can fix? B) does rim ever fix anything? (seen a lot of unresolved frustration on here)
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Aug 2, 2011
I see there are some other threads about this point, and recomended links for reading articles on the knowledge databases (some links are not working). In my case, may be, the problem is my Windows Vista is not using the Blackberry USB driver; instead, it uses a standard usb driver. I tried to update it in the Device Manager, by selecting the ones that is found in program FilesCommon FilesResearch In MotionUSB Drivers, but the process always finishes telling me the driver is up to date. The result is, Windows recognices the unit, even if I connect it as a USB unit, and if I connect it for Multimedia sincronization; but BB Desktop Manager does not see it.
I also tried downloading and installing BB USB and Modem drivers from the BB downloads, but that didnīt change anithing.I think this is the source of my problem, because most documents in the knowledge database says I have to see the BB USB driver on de Device Manager.How can I force Windows to use BB USB driver?
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May 22, 2010
My expensive copy of MS Office Pro 2000 still suits my needs at home, but apparently to use Outlook 2000, you need DM 4.2.2. This is for my wife's BB. Can someone help me score some points with the Mrs. and help me find v4.2.2 or how to get v4.6 - v5.0 to recognize Outlook 2000? Thanks.
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