BB Software :: Cannot Update The Device 8520
Jan 12, 2011
The other day my phone was scrolling in the wrong direction so I took the battery out and put it back in, the phone showed the BlackBerry sign and the progress bar it got just over the half way mark & stopped, I left it like that for about 20minutes to no avail.I must have taken the battery out about 15-20 times and it still didn't get any further, I called T-Mobile they said to take my phone into a shop.Well I plugged my phone into my laptop and it switched on after a while, I updated the software on my laptop & then my phone. It deleted my messages, numbers, emails, bbm, facebook & BlackBerry aps. It also stopped me receiving MMS messages & I was unable to view Excel spreadsheets ( I have fixed the Excel issue via Desktop Software installing the app). It also has changed my sms messages back to the old settings (Not the bubble like) & the keyboard lock is no longer the mute key on the top of the phone.I've plugged my phone in again and it says I already have the latest updates. (Which clearly I do not).The version on my handset says: V4.6.1.314 (Platform V4.2.0.135 i tried to update from the T-Mobile local site via the BlackBerry carrier but I do not know the log in details.
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Dec 27, 2011
Is there a way to update the blackberry curve 8520 to the 6 OS device software version
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Jul 3, 2010
I am a new user of BlackBerry so I start to use Curve 8520 version 4.6.1.314 Platform 4.2.0.135 with PIN 22519E9E. I am located in the Philippines and my Service provider is Globe Telecom. My problem is I am unable to update my Device to 5.0. I tried first using the desktop software and I am getting a message That my device has the latest software. Then I tried using the web update and This time I am getting a connection error message and finally I also tried the other Option which is downloading the device sofware supported by my service provider I saw three options and downloaded them all then installed in my PC (two v4.6 and one 5.0). Then I launch my desktop sofware but this time I got an option to update my device 4.6. What I want is to upgrade it to 5.0 so I tried again via webupdate but I am also getting The option to update it to 4.6. I tried to delete the two 4.6 version folder in share folder Research in Motion folder locate in Program file folder/Common file/research in motion/shared Then tried to update again via deskstop and web but I got the same result on my first attempt To update my device..I really need someone to help me with my problem. I am unable to Install facebook 1.6 and unable to sign in to YNM applicatio that is why I wanted To update my device to 5.0.
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Nov 17, 2010
I'm updating my BlackBerry Curve 8520 device software version from 4.6.1.272 to 4.6.1.314. I used the BlackBerry Desktop Software and clicked the "Update my device" button in updating my BlackBerry Curve device software version. The process was started last Monday, November 15, 2010 but until now is not yet finish (Thursday, November 18, 2010). Is this normal? I cannot disconnect my device because it said that "During these steps, do not disconnect your device or interrupt this process as it could make your device unusable."
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Jun 11, 2010
I currently have the BB 8520 with 4.6 software, I've been doing to get the O.S 5 update following the 'Upgrade Guide'. I've tried deleting the vendor.xml file but still not luck it still keeps on saying it doesn't have "BlackBerry Device Software". I've tried to following things.
1. Searching my entire computer for another vendor.xml file
2. Re-installing both the upgrade and Desktop Manager
Still no luck, can anybody try and help me out? I've done some searching on the forum and found nothing.
Carrier: Rogers
Phone BlackBerry 8520
OS: 4.6.1.290
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Apr 28, 2010
I updated my BB 9700 to v 5.0.0.545 (Platform 5.1.0.140)and subsequently pressing on the "mute" button no longer turns on/off "standby mode.I tried the mute button during a phone call and that works fine. So I don't think the issue is hardware.Plus it was all fine before the device update.
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May 19, 2010
I've upgraded from my original OS to 5.0.0.411 (i think) at the start of the year with no problems. Two days ago I attempted the upgrade to .681 which was fine, but I'm not keen on the update as the UMA isn't working properly, so I want to downgrade.
So last night I managed to get back to the original OS 4.? (I was having probs with a straight forward downgrade to another OS5) and tried to upgrade to the Vodafone Italy (I'm on Orange UK) but it wasn't being recognised with the Desktop Blackberry software (vendor file was deleted), although when I went into the upgrade part on the app loader, it did appear there, but with an asterisk saying I had to be registered with Blackberry to be eligible for the upgrade (or something like that). I attempted the upgrade but the software wouldn't allow it.
I removed that software and tried with the Wind release, but again the desk top software didn't recognise it.I tried the .681 release again and the upgrade worked fine
I would really like to go back to a stable OS where the UMA works. Any ideas how to do it with the Vodafone Italy release? Or am I being blocked somehow as I'm registered to Orange UK? If so does anyone have a link to download another earlier release that is stable and not carrier associated?
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Jun 10, 2012
Basically I have a problem my blackberry curve 8520 is only 4 months old, it's been working fine until today the screen has poped saying ' No GPS device detected! Please activate GPS on your blackberry for accurate location readings.' I can't do anything else click on the home on/off button nothing works I have took the battery out several times but nothing is working.
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Jul 6, 2010
I have many troubles with updating my n97 (Product code 0576503) from v21 to v22.i have try Ovi Suite v2.2.0.241 but after preparing to install i got message ( installation failed - the connection to device was lost.....)
and in NSU v2.5.2 i got (no software available for your device - Please not that your mobile service provider, operator or carrier may not have approved the latest nokia device firmware available........)And on FOTA after downloading and restarting i got (This update is not compatible with your device)
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Jan 17, 2010
i buy new 8520, how to verify my 8520 device ?
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Oct 4, 2011
Since yesterday I am owner of 8520 curve.I did set device password which I would like to remove. However, when I go through the menu to the option "Password" the field showing password "Enabled" is light gray colored and small lock is shown. I cannot change this field, no matter what I try.
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May 1, 2011
Hi guys, im trying to connect my blackberry 8520 to my PC and before I can continue it asks me to turn on my device radio?
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Jun 1, 2012
I have looked at many many forums and have not found a suitable or satisfying answer. I set my Save Message History to Device. Now when I access my BB from the computer, I open the IM folder. This folder contains no saved conversations. All I see are *.BAK files and another file that probably contains a backup of my BBM contacts. When I am in an active BBM chat i see the View history link but it ONLY displays the last message not the entire previous conversation. Point is if I am saving my message history on the DEVICE then where exactly is it?
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Nov 5, 2010
My device can't attach file *.doc when I want to send an email using attachment file My device is Blackberry 8520 Gemini
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Nov 15, 2012
I had a Blackberry Curve 8520 that was stolen yesterday. My service provider told me that they will only be able to shut down the line, nothing else. Is there a way to disable the phone? It would be nice if I could make sure no one can even turn it on, or at least make sure it can no longer be used on any service provider.
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Mar 23, 2012
I am having BlackBerry 8520 Curve and purchased it on May'10. After buying this BB handset I am facing the problem in audio and not able to listen the voice clearly. I had submitted my handset for 4th time at Redington India Limited Ahmedabad for the same issue, but the problem is yet not rectified.I have submitted my handset again at Redington on 26th July 2012 and they have given me the estimate of Rs. 4200 to change the housing of the handset. Before that I have given my handset at Redington for the same audio problem on 14th Mar 2012, 16th Jan 2011 & also give while the handset was in warranty period, but the problem is still same.Now my question is that, I have give mobile 4 times for same issue and still I am facing same problem than why should I pay for housing, as it is manufacturing fault of handset. Still my mobile is at Redington and I want the permanent resolution for the audio problem, and if you are not able to solve the problem than please keep the handset with you, as I don't want the defective handset.I have purchased the Blackberry as it is the brand name and for the service but I am really disappointed by such kind of worst service.Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.
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May 3, 2012
The phone says relaod software 552 but the notebook will not pick up the device. The cable is fine and i have restarted the phone numerous time so its not that either. The fact is the phone cannot be seen thus i cannot reload the soaftware. the phone is about to go across the room.
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Jun 11, 2010
whats the lowest firmware i can install on this device ? blackberry 8520 on orange
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Apr 2, 2010
Just been pondering as to whether or not i can install a browser on my device? or is it just the browser that is already on it?
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Jul 30, 2010
How much Device memory should I have? I have a BB 8520 with 122277261 File Free. And when I check App World it says I have 116 MB left. I'm always scared of going under 110 MB. How much device memory should you have? Is it alright if I go under 110 MB in my device memory?
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Aug 31, 2010
Does anyone have a URL to the latest OS for bb 8520?
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Mar 28, 2010
I have a serious problem with my curve 8520, since yesterday, I could not start my device anymore. When I start the device, it start to boot up until maybe 75 % and then it starts all over again from 0. naturally I tried to pull the batterie out, and waited like couple of minutes but it still want works.does anyone has similar experience? any suggestion on how to solve it?
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Jul 13, 2010
Will my curve 8520 run slower if I put in a 32gb sd card so I can fill it with music and pictures to eliminate my ipod?
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Mar 3, 2010
I am having problems today with my 8520 Curve. I keep receiving a message from donotreply@blackberry.com informing me that my emails are not being delivered to my device. It goes on to tell me to turn on the IMAP setting for all mail on my email account and validate my account. Having checked, my IMAP settings are correct so I re-validated my Bkackberry and, for all intents & purposes the email account is now valid. However, I then shortly receive another message exactly the same from donotreply@blackberry.com. I have gone round this cycle 3-4 times now but am still not receiving emails.
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Apr 27, 2012
Trying to update my curve 8520 but cannot remember my device password (enabled). I am down to the last 3 tries. What can I do?
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Jun 20, 2010
I have a problem I cannot conect to 2 wifi spots that have the same ssid it tels me to replace the other one as my router at home and at work are the same I have to delete one which makes me enter the pasword all the time is there no way to change this Also app world doesn't work on my mobile why its a bb smartphone right so why can't I use it?
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Jun 24, 2011
I seem not to understand but my blackberry 8520 device has stopped receiving email messages and I ve tried setting up another one yet its still not working. Username and password incorrect is what I always get as reply. Please can anyone help me out cos am seriously worried about this.
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Aug 6, 2010
my blackberry not booting, it show red led indicator and no life.trying udpating os but it come to the stage reconnecting jvm and message appears "application loader could not connect to your device. Please reconnect your device, enter password if required, and click retry".
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Aug 1, 2010
I own a BB for only 3 days now. I was wondering if the device was normally sold with Appworld already install? It was not on mine. I wanted to download it today, here the process:
1- Go to BB.com, send the link on my email...err: I don't have internet explorer 5 or higher on my device (can't download it for the same reason!)
2- Go to BB.com to download it on my desktop....err, I use firefox (mac),
3- open VMWare Fusion, run Internet explorer 5, crash.
4- install internet explorer 7...crash
5- Look in the application loader in the desktop manager, I can uninstall/install Appworld on my device! Do it. I still can't see in in my applications.
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May 27, 2010
My device is pw protected. I schedule my quickpull to restart my phone and I gave it the pw so it can by pass that. However, it does not do that. The phone does not unlock and restart. Instead, I have to manually unlock it and it prompts me to restart. Idk what to do. I want to have phone restarted when I don't need it. As in when I wake up and hop in shower.
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Jun 10, 2012
I am upgrade my bb8520 using bd program , but until reconnecting to jvm it come up application loader was unable connect with your device . reconect your device , enter the password , if required , and click retry . but the phone is running at the half way .
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