BB Curve :: Can't Set Up Email Account
Apr 9, 2012
My wife has a Curve 9300 and was getting app error 603 with the white screen. I tried to fix the problem by installing the latest updates including the newest OS 6.0.0.666. This seems to have solved the app error but now I can't set up our email account!
Originally, under set up, the email icon was there but when highlighted and selected nothing happened. I tried restoring the device and now my email account appears but does not work and when I went back to the set up there is no icon for email accounts.
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Apr 19, 2010
Got my BB curve 8025 at the weekend and have encounted afew things i didnt understand serched the net and found this site which as been a god send! I'm trying to set up email but atm its only giving me the option for setting up work email account with a BB enterprise server - I just want to set up a normal email account using my normal hotmail account but i cant get any further along as it asks for my enterprise activation password - which i obviously dont have?
Also - a few friend have gien me their pin so i can add them on BBM, i type the pin and it says contact pending but the person/s im trying to add get no notification that i'm trying to add them - we try it the other way with me giving them my pin and get the same result WHAT AM I DOING WRONG?
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Apr 26, 2012
just deleted an old email account and set up a new one on device. however all the old contacts remain. how do i get rid of them. they only go if i delete email account but once i set up a new account the old contacts appear. theres too many i want to delete them.
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Feb 11, 2010
My colleague had a blackberry curve 8900 and this was then passed to me as he left the company. My sim works in the phone fine but I am unable to set up my email as it says there is one already set up. Im no longer in contact with my colleague and not sure what to do. Is there any way of renewing this? When I go to email setup it doesnt have the option of create new email.
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Apr 5, 2012
I live in Panama, and I use Telefonica services.Currently I have two accounts already set up on my phone, one is hotmail and the other of my university where I live.I want to add a new email account at Setup-Email Settings and it send me to the page = if you want to access your email settings or you changed your device log in. how can I add a new email account?
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Jul 27, 2012
Unable to receive incoming email to 1 email account on BB Curve 9330. tried several times Sprint support on phone and at store. Able to send emails from that email but it shows only on desktop. Other email accounts are running just fine.
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Sep 6, 2014
How do I backup or copy an email account or individual emails from a former employer on my iPhone 5s. I can open the emails, but don't have access to the server - just messages on iPhone.Â
Info:
iPhone 4S, iOS 7.1.2
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Mar 16, 2012
i cannot add another email account when i go to email set up it tells me 'if you want to access your email settings or you changed your device, log in.' it doesnt give me the option to add another account.
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Mar 21, 2012
Lets say if I have a new email i would like to use and would like to delete the old one off my iphone but it has all of my contacts on it, how do i transfer those contacts, notes, and calendars, to the new email account?
keep in mind that if i delete the email acount with the contacts, the contacts will no longer be on my phone as well as the notes. is there a way for me to transfer the contacts from the old email account to the new one so i can remove the old email account? too much spam.
Info:
iPhone 4, iOS 5.0.1
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Nov 5, 2011
I'm trying to set up a yahoo email account on a Curve 8900 running OS 4, but when I go to Setup and Email Settings, all I get is the message "Your device had a problem connecting to the server". I'm based in Ireland and have eircom broadband. My wireless router is a Netopia with WEP encryption but no authentication (Open security).
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Oct 12, 2012
I recently changed my primary e-mail acct from AOL to GMAIL. I wanted to change the password for AOL on my Curve 8530 and when it asked me to verify it kept telling me my password is invalid. Tried deleting & adding AOL back ... still getting the "password invalid" message.
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Sep 3, 2011
Until last week, I was able to access emails from my own domain without any problems but I had to perform a device wipe and now i am unable to add this account - the email setup produces the error "unable to your password or email address"
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Jun 5, 2012
i have recieved my new fone, and cannot add my email address to it, i also cant add a wi-fi connection,
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Jan 7, 2010
I want to add a new email-acount to my Blackberry 8310. Following the instructions I did it with the installation wizard. I found the option "installing email". Pressing these, I only can choose the options:
1. 'I want to install an account with the BB Enterprise Server' and
2. 'I want to quit with installing email'.The option 'I want to create or add a new account' doesn't appear. Does anyone know how to resolve this and how I could add a new email account?
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Nov 28, 2012
I have a feeling it has to do with a new email account that I added. I deleted the email account but still nothing. When I view my call logs I can see some of my old contacts.
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Aug 16, 2011
When I try to access my email accounts, I can't. I go into Setup. Click on Email Accounts. The little clock in the center of the screen show up. That's it. I'm still on the Setup main page and nothing has happened. Sometimes, it will take me to the next page, with the two options: internet mail account or enterprise account. Click on internet mail account. It does nothing. Or takes me back to the main Setup page.
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Feb 9, 2012
Just changed my provider from Vodafone to O2 and can't now load my personal email address and account. It was perfect with Vodafone.
My version number is V.4.6.1.168 on a 8900 Curve
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Nov 20, 2012
I have BBerry Curve 8520 and when tried to set up the email accounts (I don't have enterprise account), the only option I have is the Enterprise.
[code]...
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Sep 6, 2011
I am a consultant and have a client that has a BB Curve. He has been using a certain provider inet for his email. He has now changed to a different provider (for technical reasons). I have tried to setup his new email account for the new provider - I also use a BB curves and have performed this operation for over 50 of my clients. However in this scenario, the Curve keeps asking for his account id and password. We have tried to enter it and it says that the Username cannot be blank. If we exit and re-enter the setup tool, and then enter the same info again, it says that the username and/or password is incorrect. His credentials have never - ever changed.
We cannot get his password (or acct info) sent to him by BB (RIM), because he no longer has the email address of record. Of course I tried entering a different email address to send it to, but of course it doesn't get to his phone as there is no eamil address setup (except his old one). The provider here in town (TELUS) has been quite useless in helping and have been quite specific that we need to talk to RIM, well of course this seems to be the only avenue available.Can someone direct us to the appropriate area or resource in order to proceed with setting up his new email account.
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Mar 27, 2012
I cant create Email Account . When I try to setup my Email account, IT appears to activate your interprise account ,enter details provided by your systemadminstrator. I dont know which details isit. It appears also inter activation password ,which I didnt get it.
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Mar 27, 2012
I have blackberrysmartphone model 9360 . 3G Wi_fi 7.0Bundle1680 (v 7.0.0.353 platform 8.0.0.388) iT says unknow phone number .I have wi_fi network . I cant setup an email account.when I try to set up it, I get on home screen this message: Inteprise Activation and pin number and acctivated accounts and then it says no account s acctivated.THen it says enter details provided by your system adminstrator .I dont know who is my system provided, and what is the detailes I have to enter.
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Jul 8, 2011
I am trying to delete an email account but when I click on SETUP> EMAIL SETTINGS > I am asked to enter user name and psswd. I am not given an option to view my current email accounts to choose one to delete. In addition, after I enter user name and psswd, I am then told to re-enter a user name b/c it is blank (which it isn't).
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Jul 1, 2012
i cant get sky email account registered on my blackberry curve, every time i try i get a veryify email user name or password or server error, if message keeps appearing contact sky, went back to the 3 store they couldn't do it for me, called sky they gave me some email server addresses to try but they dont work know my email address and password and user name correct?
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Sep 19, 2012
I want to set-up a personal email account.unfortunately, I only have one option in my bbcurve 8520....And that is: I want to use my work email from blackberry enterprise server.
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Dec 11, 2011
first time Blackberry user here and am trying to set up my email. However, when I go to the setup screen I only have the business option to set up email. how do I set up a personal email account?
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Nov 24, 2012
I have problem on setting up my email account.. I have a hotmail account but I can't access it through my blackberry.At first I tried to set it up via set up-email account etc but I couldn't. Then I opened my browser, clicked on communication and then integrate hotmail but the stage doesn't''t open at all.It appears the message unknown error, please try again.
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Apr 21, 2012
Im trying to activate my email account. Im typing my email and my BlackBerry
PIN. Then it show me thatmessage:"Activation request failed. A service connection
is unavailable." What should I do?
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Sep 8, 2011
As I received my BB, I started the email application. The BB proposed an update of this application and I accepted.As far as I remember, during the update process, I was proposed to replace the email app by a "setup_email..." app or a stuff like that.Now, I can't set up any email account because the terminal bugs when I try to open the email set up function.Then, the screen is blocked and I'm forced to shut down the terminal with the on/off button.I already tried to update the whole OS from 5 to 6.0.0.576 with BB Desktop Manager but the problem remains.For your information, and if it may help, I just see that the email setup application (6.11.0419.0755) is located after the games in the application list of the BB Desktop Manager.
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Aug 6, 2011
I wish to remove an e-mail account from my phone.
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Sep 29, 2012
When I access Setup Wizard, and setup an email, the only option I see is Enterprise Email Setup but there is no option for personal email setup (the later is wanted).
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Dec 8, 2010
i am trying to recover my email settings and cant log in because it keeps telling me that my pin belongs to another account is there a way i can recover this information and how?
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