BB Curve :: 9360 Frequently Shutting Down?
Aug 27, 2012
Having some real issues with my blackberry shutting down at random. Somtimes in my pocket, somtimes when its just sitting on a table, often several times in a day. No, before you ask, its not getting unlocked and shut down by accident. Ensured its not just a low battery issue, as it happens even when it has been fully charged for several hours. When it eventually boots back up, it seems to have forgotten the time and date. It is, very inconvieniant. I am however by no means an expert when it comes to phones, as this is the first one i've had that does anything more than call and text
Random Details:
Provider: Orange
Model: Curve 9360
OS System: Had some real issues finding this, ill write down what i found (though its probably incorrect). 7.0 bundle 1825 (v7.0.0.400).
The only app i've downloaded onto it is sky news, and the battery has been replaced and played with many different ways to no improvement.
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Jun 1, 2012
I purchased second hand Blackberry curve 9360 one year old. But it frequently hanging in a day for one time and than after I have to remove battery and start it again, than it will run for 8 to 10 hours.
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Sep 7, 2012
i m using bbcurve 9300. my device is getting hanged frequently. Every time i have to pull out my battery and insert it.
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Apr 8, 2012
I got a problem with my Curve 9380 (v7.0.0.513). It hangs frequently. I'd like to know if there is any solution in this regards
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Jun 30, 2011
I have a blackberry curve 8250 and for the past couple of weeks, it has been either randomly shutting off or going on the white screen of death. The only way i can get it to turn on again, is by plugging it into the charger. What should i do?I have just recently updated it to the software version 5.0?
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Oct 27, 2011
Over the last 24 hours my Curve 8520 keeps randomly shutting itself off. I am also e problems experiencing with emails, social media updates and web browsing. I have had the handset for nearly three months. Emails, are not displaying properly, unable to web browse, delay in receiving Twitter updates and Facebook updates. Facebook won't refresh and Twitter is behaving nonsensically.
I have contacted Vodafone phone, firstly they advised me that it could be the sim card and and a new sim would be dispatched and they also advised me to reset the phone ( by taking the battery out) and refresh my mobile network which I did. However, problem still continued. I contacted them again and they carried out diagnostics at their end and advised me that it was the handset and I should send it off for repair. Which I will do but just wanted to hear other users thoughts/advice on what the problem could be. It is so odd that it has started to act up in the last 24 hours.
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Jan 4, 2012
This has been happening a lot lately. My phone will be fully charged then all of a sudden it shuts off and if it turns back on, it shows the battery is just about dead. It is not a battery issue as I just purchased a new one, I have had this phone for about a year now and it just started happening. It can happen when I'm at home, at work, in the car, etc. I don't even have to be using it.
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Jul 12, 2010
I have a curve 9300 running os 6.0.0.600 and whenever the battery gets to about 30% the device just shuts off and I have to plug the charger in before it starts turn on again. This only happened a couple of weeks ago. I cannot find anything online related to this. Is this a battery malfunction and do i have to take the device back to my carrier?
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Sep 30, 2011
For the past week, my phone has been shutting off out of no where and I wanna know what it is, because it's getting really annoying, in the middle of calls and texts it turns off. I've been thinking its the battery but I've searched and people say that it might be the software as well.
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May 27, 2012
WHy does my BB Curve 8530 keep shutting down every half hour or so? And of course, it takes 9 minutes for it to restart so I am missing calls and texts many times a day. Is it a software thing that can be fixed? I am not upgradeable for another 7 months, so I'm stuck with this phone!
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Jun 25, 2012
My blackberry has all of a sudden started shutting off and rebooting itself.It does this very often and is driving me crazy because of how long it takes to turn back on.I just replaced the battery about a month ago because the one I had died.
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Mar 31, 2012
my girlfriends curve 9300 has been randomly shutting itself off. It's a little over a year old (no longer in warranty) and has no water damage. Once shut off, it needs to be plugged-in in order to start itself back up (hard restart process, taking apprx. 3 minutes). We have tried replacing the battery, I have reset it to factory settings, reloaded the OS from scartch, upgraded,downgraded, everythign I could think of, and yet the problem persists.We went to her provider (Virgin Mobile) but they were useless, and told us to make sure the blackberry is fully upgraded and if its still not working then we're out of luck.I understand that the blackberry is now out of warrantly however I am interested in the approximate cost and time for a repair, and we really can't afford a new blackberry at the moment.
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Jul 18, 2011
I've been having trouble with my phone a lot lately.The battery doesn't last more than 3 hours, so I just assumed I was in need of a new battery..Then tonight it suddenly shut off, and then when it restarted it shut off again and continued to do this until I took out the battery to restart it.I took out the Micro SD card, in case that's the problem.Also it only turns back on when it is plugged into a charger..
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Aug 7, 2011
They will automatically shut down and reboot. It seems to be very sensitive to being set down, even into my purse. It is random and can happen constantly or just a few times a day. It is showing the water damage indicator on the battery, but neither phone has really every been wet. The person at our retail store said it is very sensitive to humidity -(such as being in the bathroom during a shower) and we have had very high humidity levels in our area lately, but that seems rather extreme that our 2 1/2 month old phones can't stand the heat and humidity? They are both working properly if we can get them to stay on.
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Nov 23, 2011
Why does my BB Curve 8530 keep shutting down every half hour or so? And of course, it takes 9 minutes for it to restart so I am missing calls and texts many times a day. Is it a software thing that can be fixed? I am not upgradeable for another 7 months, so I'm stuck with this phone
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Mar 9, 2011
i have a curve 3g and recently it has come up with the message ''Battery drained, shutting down handlheld''.
this has only recently started happening. i checked the usage and i dont think it is anything to do with any applications, is it just a chance that the battery is worn, iv had it for about 18 months now.
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Jul 2, 2012
I have a curve 9300, when I was using it, a message popped up saying that the battery was drained and it was shutting down. It was fully charged at the time and I haven't been able to turn it back on. I've tried taking the battery out many times and I've left it on charge all night.
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Oct 27, 2012
My Blackberry Curve 9300 is shutting down when the battery is charged. It can shut down at any time, and it is important for family contact reasons that my phone is available at all times. I can only restart the phone when the battery charger is plugged into the phone. It will not restart without it. Should I be replacing the battery with a new one?
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Jul 27, 2011
My phone (curve 8900) keep shut down, after On it not long ago, then its turns off automatically.
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Aug 9, 2012
My company just recently singed a contract with AT&T. Nearly all the employees were provided with Blackberry Curve 9360's. We use an Exchange Server (remote desktop)and Microsoft Outlook. Is there a way to sync the Curve 9360 with an Exchange Server (remote desktop) and Microsoft Outlook?
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Sep 4, 2012
Im looking for help I purchased a 9360 the othe day and can't get over how hot the back becomes,and how poor the battery life is. I have taken the first one back to the shop and they couldn't get over it either so swapped it for another one. The replacement is just the same Is anyone else having the same problems or know if there is a cure/fix for this.
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May 30, 2012
after I put other sim card on my phone and wipe my phone...until that i cant used anymore my BIS?
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Oct 18, 2011
I have a new Curve 9360 and since i updated my software, the BBM icon on the desktop will not open the BBM menu with contacts etc on. I can receive and send messages. When they appear but can't get my contacts and add new etc.
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Dec 1, 2012
My daughters phone used to connect as USB and you could see her phone from the computer (iMac, Windows). Now when she chooses USB it does not prompt for password, and only connects for charging as if she chose Charge Only.
I don't think it's the computer, same effect on our iMac and 2 Windows computers. Is there a setting in her phone which needs to be changed, or some software update (it seems to be fully updated)
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May 25, 2012
I got a blackberry 9360 on contract about 6 months ago the first bb got some software problems and vodacom gave me a new one the second bb just started switching off wile I am using it so on I gave it in for repairs and they gave me a new one again so now I am on my third blackberry 9360 that is just giving me problems the same as the second one did just switching off about ten times a day The place I have my contract with is just telling me to go to the head office and speak to the people there?
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Jan 31, 2012
So yes, when I press the lock button, after 30seconds it unlocks itself. If I have a password, it just lits up and tells me to enter the password.
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Apr 7, 2012
my bbm stopped working yesterday but i keep getting recent updates occasionally, so i topped up £5 and it took the money and completely stopped working what should i do?
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Jan 28, 2012
how can I set my email to BB 9360?When I wanna set that, BB gave me only one options by Enterprise but I'm not bussines man, I have no domain.so, how can I change my email settings?If I want to change my "messages settings", I cannot start "administration of email settings" because BB told me "this aplication cannot run".My service provider doesn't want to help me.
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Dec 6, 2012
My Blackberry curve 9360 not switching on, it was fine in the morning, later in afternoon, when i check i was in s/o mode. So i tried charging it. As soon as i switch on charger Red light glow for few seconds.
However now it is more than 2 hours still not getting switch on.
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Mar 19, 2012
Ever since I got my phone, i have tried to log in with my blackberry ID but in vain, it keeps on telling me to enter the username associated with my phone yet that is the user name I have been using ever since. I have registered the same user name on the blackberry site and it works but it cant work on my phone? phone is a blackberry 9360 curve
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Nov 18, 2012
I've had my phone for about 10 months. Recently it has started shutting itself down randomly even when it is fully charged. When I try to turn it back on it wont work and I have to take the battery out to get it to come on againIs there anything I can do to fix this?
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