BB Bold :: 9900 Will Not Power Up - Flashing Red Light
Dec 6, 2012
I have had my 9900 for just over a year after upgrade from a 9000. I loved the phone until two weeks ago I did a upgrade to Blackberry Appworld. Once the upgrade completed it asked for a restart and then the phone became a brick. It would not restart and the red light just flashes. After contacting support and following suggestions to try and make the phone connect to the desktop software without success I took the phone back to Rogers who sent it away to the repair shop. The result... not able to be repaired. Somehow this is now the customers problem because something that no one can identify went wrong with the software upgrade process. No support from Blackberry just what Rogers has to offer which is that I can do an early upgrade to another phone for more money.
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May 3, 2011
Last night while using my bb bold 9700,it just went off,came back on and then my bbm(messenger) was deleted,so i tried updating the OS which turned out to be a failure,unplugging my bb from my laptop minutes later it went off and the red light was blinking twice,charged it all night and symptoms still persist.
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Dec 15, 2011
This time there is just a red light flashing, like I've received a message but will not turn on!
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Feb 16, 2012
Phone worked fine for nearly 2 weeks and now it does not work anymore: when you insert battery the phone want comes on and the red led light keep flashing and screen is black nothing more...
We are trader and buy/sell many black berry models but never faced such situation before with any of the older models of Blackberry.
We have more than 100 customers return of Blackberry 9900 bricked, red light flashing.
Note to Mr. jakoby4204 (Moderator) donât make my massage read only so i could not reply to you again!we were expecting your help rather than blocking our reply to you, also we went to [URL] but got no reply from RIM hence we decided to use this thinking someone has a solution for this because we are sure we are not the only one and maybe..maybe its bring s the attention of RIM and help all its customers
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Jun 23, 2012
Left it to charge overnight and now it's not starting up. Red light flashes and that's it. It's 6 months old.
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May 26, 2012
my blackberry bold 9900 which I´ve had for about 3 months now doesn´t turn on, I´ve read stuff everywhere about bricked or nuked phones, but normally the red light is flashing I think.
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Jan 27, 2012
I have a Rogers Bold 9900 that wouldn't turn on this morning after charging last night. Instead I have a slow flashing red indicator light.I tried to connect it to my Blackberry Desktop Software but it wouldn't see it (kept saying it couldn't connect).I understand this is a common problem with the 9900 and that exchange the phone is the only solution. Typically I would go back to Rogers and try to exchange the phone but I bought the phone outright and can't find the receipt anywhere.SInce this model is less than a year old (so my phone can't be out of warranty is there another way to exchange it without my original receipt?I came back to BB from Android and actually quite liked my Bold (especially in tandem with my Playbook) but now I find myself back on an old Android phone because my Bold is dead.
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May 7, 2012
I bought my bb9900 2 weeks ago. It is too new. But when I woke up in the morning I saw my bb didn't work. There is no power as well as there is no light on led. I removed the battery and wait one day and also I plugged in to my laptop whatever I did, it didn't work. I couldn't understand I've just bought this phone. I've seen my bb 9900 let me down.
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Sep 12, 2011
Unfortunately my BB9900 past away. Black screen, Red light flashy and all the same symptoms in previous other posts. I have tried:
- Batt pull
- Chargin with Power cable and/or USB cable and pull the batt in / out
- Installing software
- Resetting with BBSAK and JL CMDer
All without any result. Only thing is: When I pull the battery and connect it with my PC, after 30s/60s I see a battery (with a red cross) in the screen. I have tried now to install the software trough "c:program filescommon files esearch in motionapploaderloader.exe" /nojvm but no luck. Is it possible to connect with other software? Where can we download software to Flash the Rom and are their any ROMS available? My guess is a software failure in the ROM.
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Jan 12, 2012
My 2-week old phone will not boot up. Will give nothing on screen. It only flashes indicator light 2x over and over. It was perfect until now. I cannot work without and have no landline.
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Nov 26, 2011
My curve randomly turned itself off the other day. I went to power it back on with no luck. I decided to charge it and was still unable to turn it on. There is a flashing red light, 1 flash followed by 3 flashes.
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Jun 2, 2011
I was syncing with desktop, phone froze. Wont turn on. Took battery out, no change. Lights is flashing. How do I reset? No external keyboard.
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Dec 13, 2011
I have tried all the fixes on this forum and the two I found (AppLoader and Car charger) didn't work. how to hard reset the power management system for a Torch 9850. We just got this phone one month ago and this is our second phone with the same problem. Verizon has no clue and just replaces the phone. I can't believe that RIM would sell a device with this many hardware issues. There must be a way to force a reset of the power management system?
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Dec 2, 2011
I've just bought an Xperia Play and I'm having trouble using it. I've been charging it for about 5 hours and the only thing that's happening is a flashing red light on the power button. I've tried all the suggestions I've found (such as taking the battery in and out, swapping the SD card etc.) and none of them seem to work. Is there anything else I can try?
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Oct 6, 2012
Message light keep flashing on my bold 9900
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Aug 26, 2010
I am having an issue with my Curve 8520. I was using today and all of a sudden, it went blank on me. Now I try to boot it up again, even when its charging, and all I get is a flashing red light. It flashes 1 time, then it flashes 3 more times, some times faster, some times slower. Been looking for support (done the battery pull and everything) and ways to fix it, but don't find anything. Just have a black screen, its not detectable by the computer, and it only flashes red.
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Feb 2, 2010
I installed the BB desktop manager for Mac yesterday, and this morning connected to remove some apps, create some space, and install all the updates. In the process of this it mysteriously just stopped doing anything right after it said "database cannot be backed up" and shut off. Now it's flashing red twice, pausing for about 2 seconds, and repeating the flashing. I pulled the battery and sim even though I was sure that wouldn't do anything, plugged it back into my laptop, plugged it into the wall both with and without the battery, and nothing has changed. The desktop manager doesn't not recognize the device at all.
I'm using a Curve 8330. Is there anything I can do or am I screwed totally? Also, and I know this is a long shot, but what are the odds that I can restore the device and save the data that's on it?
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Dec 31, 2011
My red light keeps flashing when I don't even have any messages.
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Dec 4, 2011
the battery is over and began to charge the phone all night and in the morning would not start. only the flashing red light
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Apr 8, 2010
so my led light keeps flashing even after i open up and reply to a bbm convo, it's happened on my curve 8900, bold 9000 and now my 9700, and it's only with bbm convo's. in order to get rid of the light i have to mark convo as unread then open it and it will go away, im sick of doing this, any insight?
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Feb 14, 2012
I got a blackberry 9900 no less than 2 days ago, I havent dropped it or wet it or anything it is in perfect condontion. I left it to charge last night around 11 and woke up at 6 and it will not turn on at all the only thing that happens is the LED light keep flashing red every 30 seconds, i have tried taking out the battery and putting it back, i have also tried leaving it to charge and plugging it into my computer
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Nov 17, 2011
I bought my blackberry myself last february brand new off of ebay, had no problems until a couple of days ago.I took my battery in and out to use when needed as i was saving the charge, but when i tried to turn the phone on once more, nothing would happen and the phones signal light jus continually flashes red.I've tried taking everything out n reboosting, and ive tried connecting it to the computer but as the screen dont come on i have no way of connecting it.
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May 21, 2012
I charged my phone overnight, and when I woke up it would not turn on at all. I tried resetting it by removing the battery but that did not work, and I charged the phone for a little bit more but it still won't turn on. I even connected it to blackberry desktop software, but the computer won't even acknowledge that my device is connected.
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Aug 9, 2010
I am having issues with my red indicator light flashing, I have no new messages,e-mails or texts. Was wondering way this keeps flashing and is there a way to turn it off.
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Nov 7, 2012
9930 won,t reboot just getting a flashing red light. is there a way i can get my phone working again
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Dec 16, 2011
I plugged it into the wall charger last night as I always do, when I got up this morning the time on the clock showed 2.08am even though it was 5.45am, I unplugged the charger and the screen went black. I couldn't turn it on. I removed the battery and put it back in again and still the same, just won't switch on. The LED is flashing 1pause 1,2,3 pause 1, rather than a consistent flashing like when you have a message waiting.I have tried plugging the charger back into it but still nothing, just completely black screen and won't switch on.
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Jul 12, 2011
Bold 9700 - the green light keeps flashing?
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Feb 24, 2012
I have a Blackberry Bold 9700, and this problem only just began today. After updating the Blackberry App World software and rebooting the device, the red light began flashing as soon as the phone turned back on even though there were no new notifications, and no updates required. I tried switching a few things on and off, but it had no affect. So I performed a battery pull and it solved the problem...until I received an email on my device, and the light would not turn off after I read the email.
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Mar 10, 2010
I have the new bold 9700, and I pulled the battery to reset the bb because it wasn't deleting pictures. The pictures were fixed but the LED light that flashes when there's an alert won't stop flashing. It flashes red several times then stops for a minute or two then flashes again. Does anyone know how to fix this so it will stop flashing? I've tried to pull the battery again and even just reset the phone but it won't stop its driving me insane!
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Sep 3, 2010
Yesterday I was waiting for an important call but needed a shower so I took my phone into the bathroom and put it in a dry safe place where I would hear it ring if need be. It did so I quickly jumped out of the shower, dried hands and answered a message. Few minutes later when back at my desk at home I realized the bold was behaving weird, key presses were not doing the right function, i.e. a press of the back key brought up jk or other letters on the screen etc.
It did not sustain water damage, at worst my hands were merely damp when used so I just figured pop it down for a while and let it 'dry' (it wasn't wet but you know what I mean, its all I could think of) picked it up maybe 15 minutes later and it appeared to have died. Now, its 15 months old (and was a refurbished handset direct from 02 when I got it so its had a hard life) its been bumped, and not long after I got it I broke the screen (LCD bleed) so I had it repaired which forfeited the warranty, also the trackball has been a constant nightmare to me, it stops working in one or more direction regularly.
I've found the solution to this to be to clean the trackball gently with a q-tip dipped in clear alcohol, after some time this usually works, but a couple of months ago I could not get this to work at all so after 2 weeks of a phone that would not scroll left I had the trackball replaced. I now had issues with the trackball not selecting when I push down but this is got around by using the return key or it does sometimes work if you push hard. So, with this new flashing red light failure I took it back to the place that replaced the screen. They kept it for 24 hours and when I went back to collect it they said it was a component failure and beyond economic repair.
Quite truthfully though I got the impression that they actually just couldn't be bothered as it was a hard job. Came home and started researching, other posts I have read lead me to believe that if the LED comes on in any way all is not lost. My computer does not recognize the phone when I try and connect it via USB, although just now I tried again and windows acknowledged that a device had just been plugged in, but the blackberry software still did not detect anything. What can I try now? I am not tech savvy so it will need to be clearly laid out for idiots.
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Dec 20, 2011
i have the blackberry 9000 bold.my phone last night died and since then i have been charging it.but the red light keeps flashing and thats it, wont turn on. i pulled the battery out a few times but still no help just the red light and thats it
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