BB Bold :: 'Lock/unlock' Button Not Working?
Feb 24, 2011
I just got my Blackberry Bold 9780 last night and the 'lock/unlock' button on the top left doesn't work at all. It feels somewhat sticky - the mute key on the right side makes a clicky sound when pressed down whereas the lock button just presses in without making any contact. I understand that you can set a password but that is rather inconvenient as you have to wait 1 minute for it to lock and every time I want to use the phone I have to type in a code. I can lock the phone by holding down A/* but then there is no way of unlocking it again. the phone came with the holster because that seems to unlock it for me - but this is obviously less than ideal.What can I do? Is there a shortcut to unlocking like on the Curve 8520 (a/* and the call button)?
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Jun 17, 2012
I have my BlackBerry Bold 9700 for over 5 months right now. It always was working nice, till one day ago.The lock/unlock (mute?) button doesn't work properly anymore.I can lock my blackberry with the lock/unlock button (and the a/* key) but I can't unlock it anymore with the lock/unlock button. I've to reboot my BlackBerry Bold 9700 every time. My phone haven't got damage.
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Jun 4, 2010
I lock my bb my pressing the top left keypad lock button but when I press it again to unlock it it won't unlock!! The only way to unlock is to take the battery out and put it back in! It only started doin this yesterday.
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May 11, 2010
I want to be able to only lock my blackberry by pressing the top left lock button and not unlock it when i press it again. This is extremely annoying. Can anyone help me?
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Nov 30, 2014
My iphone5 lock/unlock button doesn't work. I checked with the Apple Store and my phone is eligible to be repaired. I just wanted to know when I give it to the Apple Store how long would it take for it to be repaired?
Info:
iPhone 5, iOS 7.0.4
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Aug 31, 2010
Just started happening. Did two battery pulls and nothing changed. I'm running .862 and never had this problem before.
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Nov 22, 2012
The lock/unlock button has a crack next to it. I am afraid it will get bigger. The phone is 2 months old, the crack is from locking and unlocking, extra insurance through FUTURESHOP does not cover it apparently (last time I buy from them).This should not happen, does blackberry stand behind their products
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Apr 5, 2012
I have a blackberry bold that i paid 150$ for.The lock and unlock button works but it doesnt make it the 'CLICK" and i have to press it a little harder to make it work. how much it would cost me to fix such an issue ?
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Nov 20, 2011
Yet another problem with my Bold 9930 I'm sad at this point that the device I love so much is already dying on me, hasn't even been 3 months yet I'm going to mention all the problems with this device, but the one that started few weeks ago and has gotten to the point where it just adds on to the frustrationAfter locking the device, when i try to unlock, using the top lock button, I just see blank screen, screen and keypad lit up thou. Sometimes when i restart my device, it won't display the blackberry logo and the progress bar, i just get the blank lit up screen. and after 5 - 10 minutes or so, i use random buttons on the keypad to get the display back, but nothing works. i just see blank screen and lit up keypad. Display would randonly get back but its a pain in the &&& to get the device display back after so many tries
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Jul 31, 2012
I have been using bold2-9700 for the past 2 years and till today I havent faced any problem with it but recently, like 3 months back I bought a new bold 4-9900. It was working fine but by the second month it started giving me hangs and it got a bit slow, I know that was expected so I dint really care much but from the past 2-3 days I have been facing a new problem; my bold 4-9900 lock button is not working at all, I have even checked the settings but I could not find any thing related to it, I am really tensed as it has just been 3 months and it has given me problems.
The second problem I have facing is my scroll is not working properly as well, If I am on the menu then I am not able to scroll up or down unless and until I touch the screen. I went and checked the settings as well but no luck, but I did notice that when ever I open something on the right corner EN box appears and I think that is the thing which is not allowing the scroll to move. Please help me out as I dont want to give it for repair.
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Jun 29, 2010
I have a BB Bold 9700 and after I did a software upgrade ( to v5.0.0.743) my lock feature will not work. Previously, If i were to click the lock button at the top left, the phone would lock and would display my user information which I created. The top right button (mute key) would thus put the phone into standby mode. Now, when I click the top left (lock) button, the phone goes into standby, and when I click the top right (mute) button, nothing happens. I loved having my user information displayed when the phone was not in use. Does anyone know why this is happening and how I can get around it? I tried turning on the password (which I do not like using) and turning it off again as well as doing a battery pull.
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Aug 2, 2010
When I press the LOCK button on the top left of the phone, the phone locks (as expected). When I press the button again to unlock, nothing happens it's as if the button is not working. When I press the green 'Make Call' button I get the following message: 'Keypad is locked. Press the Lock button to unlock'. When I press the lock button (top left), nothing happens. The only way out of this is to take the battery out and re-boot.
This is getting quite annoying, as I now do not want to lock the phone.
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Jul 2, 2010
I have a blackberry bold 97000 v 5.0.0.714(platform)5.1.0.146.Since the past 2 days my top left phone lock button is not working.when i googled it some said that you need to revert back to your old os to make it work.Is this a confirned bug in the new os?
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Apr 10, 2012
i have a BB Bold 9700 V5.0.0.593 (Platform 5.1.0.147) my LOCK and MUTE button is not working.
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Apr 13, 2010
Whenever I tap the lock button located at the top of the handset, it seems to only invoke the lock mechanism to stop error entries or calls when in your pocket, it's not locking handset to a point where you require password? I know I can lock it via the bb key but that's tidious. Anyone else experiencing this or annoyed with it?
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May 12, 2010
Today I was trying to lock my phone having installed the new OS (5.0.0.593) and when I press my functioning lock button (i.e. not physically broken) it puts the phone in standby, not locking it. I have a password and if I lock my phone that screen usually comes up. Whats the point if it doesn't lock? I've pressed the standby key and that doesn't lock it either. In a moment of desperation i assigned the left convenience key as a lock button, but I would love to have it at the top as normal.
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Apr 19, 2012
I have a Blackberry Bold 9700 which was replaced under warranty in January this year. T mobile told me that they could not repair the old one and therefore it was replaced with a new one - the keyboard and lock button has now stopped working on this some of the time meaning it can't be used as I cannot unlock it. Despite the fact that it was only brand new in January as the contract is over 2 years now they say there is no warranty on it but speak to Blackberry can't find any other way of doing this?
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Jul 30, 2010
My lock button on the upper left and call button is not working. Is this an OS problem? how will i solve it?
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Feb 28, 2010
I have two storm 2's and on one of them the lock button clicks real good. The other one is more mussy. Any ideas? Should I get the one replaced with a refurb? Other than that it works fine.
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Dec 13, 2015
I just got this yesterday and am very very happy with the phone. However, something has my OCD going and that is a click from the speakers when hitting the power button to lock the phone or to unlock it. It also clicks if there is no lock screen.
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Sep 17, 2012
My C6-01 Phone, after updated to Belle, doesnt allow Side Unlock/Lock button to show Flash Light(Torch) after longpress. Is it a bug or what.?
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Oct 23, 2011
I have an E71, about 18mths old, and this afternoon the ''unlock'' button decided to not work so I can't access anything on my phone! I locked it as per normal, using the ''unlock'' and "function" buttons but when I went to unlock using the same buttons it didn't work. It's not coming up with the "now press function" message when I press unlock, so I'm presuming there's a problem with the button. Really hope someone has a solution that doesn't involve me having to send my phone off
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May 7, 2012
i know there are many boards talking about this but i never really get a straight answer. if my phones applecare is still valid will i be able to get my phone fixed or not?
Info:
iPhone 4, iOS 5.0.1
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Dec 10, 2014
My iPhone 4s lock button has suddenly stopped working.Â
Have Apple acknowledged it? Are we able to get the lock button fixed free of charge due to it being such a common issue?Â
My phone is not under warranty.
Info:
iPhone 4S
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Apr 1, 2012
My iPhone 4s lock button has stopped working?
Info:
iPhone 4S
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May 15, 2012
My camera & sleep button were both working fine one day & the next day the lens on the camera won't open & my sleep/lock button won't work. Can anyone shed any light on
Info:
iPhone 4
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Jul 2, 2012
My lock button stopped working. Any software for locking keypad for Iphone 3G?
Info:
iPhone 3G, iOS 4.2
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Oct 7, 2012
A few days ago lock button on my Xperia neo L stopped working. But the phone continue work in normal mode. What happened and what do I do now?
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Jul 11, 2011
Suddenly from the past two days the lock button is not working and am not able to lock/unlock phone each time it automatically locks and for unlocking i need to open up the keyboard and so tat i m able to unlock. button is not working suddenly.
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Sep 7, 2014
So today i was just at my desk using my iphone when all of a sudden it went black, i tried pressing the home button and the lock button, but the screen just stays black. I tried plugging it in and when i did this my phone made the charging sound but the screen stayed black
Info:
iPhone 4
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Sep 5, 2014
I have an iPhone 4 that the lock button stopped working. with out the warrantee or Ins. on it. I tried fixing it myself with the paper solution that I saw on Youtube. this last time I tried fixing it. the button started to work and when I started putting the phone back together. the phone shut off and I cant seem to get it back on. is there any way besides sending it somewhere to get the button fixed to get it to turn back on? or do I need to get it replaced with a new one.
Info:
iPhone 4, iOS 7.1.2
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