Sony Ericsson :: SEUS W995 Firmware Upgrade Now Phone Says Please Wait
Mar 19, 2010
gambled and SEUS said a new firmware update was available for my W995, so being a fool, i backed it all up and ran the procedure.No errors, unplug and powered her on.Now its been sat at the Please Wait with full status bar for about 3hrs now. Can i just power cycle it? what is best way to do this? Will it do damage? Is my phone shot?
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Jul 4, 2010
where to get w995 firmware?
APAC version.
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Oct 14, 2010
I updated the W995 firmware yesterday using SEUS. After update firmware is R1HA035. But according to the forums on this site the latest is R1HA036. Why didn't I get the latest? Also after update I turned my phone on and I got the long please wait message. During this message I got a pop up message for Daylight savings update and I selected yes then back to the please wait message. Then phone started normal. Did the pop message effect the firmware installation and shall I reinstall firmware or is everything ok?
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Feb 5, 2010
Has anyone else noticed this?, I've tried various music (encoded at different rates which sound fantastic on other audio equipment) and different headphones (via both sockets on the phone). My mate who is in a band and heavily into audiophile stuff agrees that the sound quality is terrible. My old w810i is far better. The top end is to harsh but without any definition and whenever I use one of the EQ settings the music seems to get muddied up and even slightly louder and quieter in sections. I am wondering if this either a bad phone or something to do with the firmware that O2 (UK) uses (I know they alter it as google maps and wayfinder aren't installed). I have used the update service which states I am running the latest firmware. The phone is going back but if the next one is the same then I may have to move phones.
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Aug 5, 2010
For last few days I am having a problem with K790i. When I turn on my phone it shows a small box showing 'Please wait' after the Sony Ericsson logo disappears. Then after waiting for about 10 minutes another small box appears with same 'Please wait ' error. I tried the FW update by SEUS, but it's taking just 30 seconds to install, which I think is weird and might be it's not even updating. So is there any way to Master Reset the phone without being on? By the Keys or something?
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Aug 26, 2010
I've had my phone for at least a year now and suddenly today it won't turn on. This also happened maybe 30mins-1hr after turning it off. It was working fine but now no matter how I try turning it on, the buttons just light up and it vibrates but nothing comes on the screen. Is this a battery problem or a screen problem? I have to take out the battery before I can try turning it on again. And also it won't charge. I tried searching for answers but haven't found anything.
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Feb 10, 2010
I have my c510a with R1EA034 red52 and after flashing it with R1Fa035 red53 china, the menu fonts changes to numbers like.r14389, r 98220 and so the rest of the menus.
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Aug 22, 2010
When I try to send a message my W995 says "Phone memory full. Delete one or more files of your choice". When I select "yes" it calls up a list of file boxes, but none can be deleted. I've scanned the net and it does seem to be a common problem, but I can't find an answer.
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Sep 1, 2010
I keep getting two purple boxes pop up on my phone. Anyone with any idea what they mean?
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Jan 27, 2010
Okay I have tried both A2 Uploader and JDFlasher to flash my W995 but it's not working the phone is not recognized at all by the computer.
Every time it enters memory transfer mode I have installed the Gordon's Gate Setup and I make sure of turning the phone off and holding C then the application will search for the phone nothing will happen
Then the application will give up looking for the phone and then the phone enters USB transfer mode.
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Aug 24, 2010
OK today I was given a replacement Elm under my insurance because for some reason my Elm's speaker stopped working. Anyway got replacement fine all working well. I noticed the replacement had the previous firmware so I decided to update it using SEUS. Now after updating & setting up the phone again I noticed the clear voice & noise shield function had vanished I looked all through the menus & also during call menus but nowhere to be found. So I reinstalled AGAIN only to be greeted with the same problem. I called customer service number & got through right away. Spoke to a Scottish lady who had absolutely no idea what she was talking about. I knew that I was right & she was wrong. She went on to say that the clear call & noise shield function is NOT a feature of the Elm WTF? I said the feature is advertised on the website for the Elm & on the bloody box At this point I asked to speak with someone else & she went off to speak to someone & came back to repeat the same thing again I said how can you say this about it's not a feature of the Elm when it's advertised as it is? She then said when we send out the generic phones we don't put that feature on the phone it's the stores that do? At this point I just gave up & said forget it Has customer service always been that bad? I have not called them for many years but today was shocking
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Jun 7, 2010
I want to put a phone lock code on new W995 but the existing one does not seem to appear in user guide?
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Sep 25, 2010
It used to work, now I can't get my photos onto the computer! It sometimes appears for a second and then goes.
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Oct 27, 2010
My w995 no longer recognizes its own battery so can't charge it! Is this a common problem and how do I resolve it?
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Jan 10, 2010
Well I just recently purchased a Sony Ericsson W995. I think its fantastic but I don't think the security is all that great. I know you have a pin code and a phone lock code (For when you are switching the phone on), but is their anything to lock your phone with while its switched on (Like a code to input to unlock your phone?).
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Feb 17, 2010
I want another high end feature phone from SE. Satio is the only 12MP phone out there.Can we not have one with a good flash, more memory, 8MP camera and better video? slider?The W995 is not sitting 2nd in the phones4 u chart for nothing. The iphone is top and the satio is no where to be seen as it's a brick and useless. Touch screen phones should always be an oiption but not the standard!..oh and no Symbian either!
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Oct 6, 2010
-Please bring back contact pics on 'pop up' when receiving texts.
-Fix 'device unavailable' error message when trying to log into widgets eg Twitter.
-Once in a while when taking pictures one of them would be corrupted and unable to retrieve/view. Fix this please.
-Music player banner to automatically hide when music player is in visual styles mode.
-Would like to see contact pics next to comment on conversation view in messaging
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Feb 23, 2010
I have Phone A which I was told to upgrade to resolve an issue. Before upgrading, I used manage messages to copy messages by a specific contact to my memory card. After backing up, I checked the memory card tab to see that those messages had been transferred they had. I removed the memory card so the upgrade won't accidently delete stuff on there from Phone A and continued with the upgrade. After the upgrade, I put the memory card back in and went to manage messages to restore them nothing showed.
I was on the phone to sony ericsson for half hour and they couldn't figure out why they were not showing, saying I had not backed them up, but I know I had. I have another phone which is the same as Phone A. I inserted the memory card into Phone B, went to manage messages. It showed messages on the card, but those that I must have backed up a few months ago rather than those I backed up today which didn't show in Phone A
It seems it only reads SMS's on the card dependant on the firmware version. How can I retrieve the messages I backed up today? I've been told I can't rollback the firmware version and even if I did, I didn't note down what it was. Those messages were REALLY importants and I would very much like to get them back.
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Sep 7, 2010
I am new to this forum and my W995 phone I have taken pictures and videos with it they are excellent quality,but although they transferred to my computer, I can't transfer the videos to a disc.
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Sep 22, 2010
I have a second hand W995, and it had a phone lock on their but I've forgot the code to it. Is there anyway I can factory reset the phone, without actually being on the menu?
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Feb 10, 2010
Can some one run SEUS and tell me if it's working please? I'm trying to update three phones, C902 and two W850i and getting nowhere. My PC is up to date.
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Aug 17, 2010
W995 has an indoor 3G signal problem. When you hold it in your hand like you mostly do, 3G signal disappears and the phone switches to 2G mode. Hence, outside of the buildings the phone generally keeps 3G signals without any problem. Checked it with another 3G capable GSM Operator's line but nothing changes. I can not make video calls when I'm home. I've got the latest software for my phone.
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Jun 12, 2010
Can anyone help please I downloaded the latest update for my W995 handset about 2 weeks ago and now have a load of problems, it will now not access the Internet. Says "Communication error. Please try again or turn off WiFi or contact support provider" the Wifi is def turned off - Orange have tried to fix it by sending me new settings and then turning off phone etc though not worked. It will also not now send emails and cannot locate any phone update via the handset from Sony
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Oct 16, 2010
When i switch my phone on a message comes up on the screen saying "insert phone sim card", or view demo for this phone! it will not let me acess the phone at all apart from emergency calls.
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Oct 17, 2010
In a usage time of this phone I had a problem with function Wi-fi. At connection to ad-hoc networks the exchange of packages does not occur. What should I do? I tried to adjust ip-addresses and a network mask manually, to change cryptography techniques, but it hasn't helped.
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Nov 23, 2010
I have just acquired a W995 & have set up a Wi-Fi link to my home network but am not sure if it is using that instead of my Mobile Phone connection. The Wi-Fi icon is green but when I try to connect to the internet a small e appears above the signal strength bars. Using a French network provider, my data allowance is very small, so would prefer to use Wi-Fi to pick up e-mail & other internet services. How can I force a Wi-Fi connection if one is available ?
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Feb 16, 2010
Is ther any one who knows the instructions, in France in order to use SONY Ericsson W995 WITOUH ANY SIM? only for music?
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Aug 6, 2010
I'm trying to update form the Satio directly but I have some problems in the server settings.
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Sep 3, 2010
there a client supporting sip or voip for w995.
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Oct 13, 2010
I'm sure this has been done to death but I can't find any links on here. My phone started not working so I switched off, sincve when it won't go past the Sony logo before the screen goes blank. It is seen by the PC for a few seconds every minute or so, and that's it. I can't do anything with it, and the battery is charged and the sim card is not faulty.
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Oct 26, 2010
My nearly 1 year old W995 has just started to switch itself off for no reason. Battery is charged and have tried a replacement battery also. There is no pattern and just happens at random 2-3 times a day. Have tried the software update but it still happens. Only way to clear the problem is to remove the battery and then it will restart!
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